Welcome to the Kagi Frequently Asked Questions

You may also view all the FAQs as one large file which allows you to save it and view them later. Or, you can send email to FAQ@kagi.com and we will send the entire FAQ to you as a series of email messages.

Thank you,
Kee Nethery

Common questions from Authors and Users

• What is Kagi?
• Contacting Kagi
• Obtaining and uploading software?
• Newspaper and magazine articles of interest
• Who uses your services?
• Is this service available to Canadians, etc??
• What is First Virtual and how does it work?
• PGP credit card encryption, why not?
• Pronouncing Kagi and where did that name come from?
• Register changes non-US ASCII characters into US ASCII characters.

Common questions from Authors

• Will my income increase with your service?
• Services Kagi provides.
• FTP and Web space at Kagi
• Signing up to use Kagi services.
• How do people pay the product purchase fees?
• How much of the product payment will Kagi take?
• Is there a one-time/setup fee?
• What do you email to my customer when they pay?
• How often do you notify me (the product creator/vender) of the payments?
• A postcard receipt is sent when the purchaser does not include an email address.
• What about software with unique software keys?
• What is your schedule for mailing cheques to the vender?
• Where is my first check?
• Pay Venders with Postal Money Orders?
• Pay venders using SWIFT or wire transfers?
• What about the accounting for software with multiple authors?
• What about taxes?
• Can I just forward credit card data to you for processing?
• Does Kagi forward each payment or do venders receive a monthly check?
• How would Kagi handle these payment scenarios?
• Can you accept credit card payments for my commercial software?
• Donations to non-profits?
• Can Kagi process payments for my services?
• Can the @kagi.com email forward go to two addresses?
• Do you take orders via the telephone?
• Payments through a secure web server?
• Can I use the Kagi web server access counter for my web pages?
• How does someone know they are getting paid for *all* the registrations that Kagi receives?
• What does the "*" or "!" or "@" after the "Thanks for your payment" mean?
• Do I have to include the Register program with my software?
• I have my own registration system ...
• What do you do with comments accompanying a payment?
• Can register be configured to vary the cost per license price based upon the number of licenses?
• Can Kagi calculate registration codes for my programs?
• What about making registration codes from unique serial numbers?
• How does Register handle electronic payments?
• Can the email to payers vary with the program they paid for?
• Telling Kagi about new products.
• How do I change the price of my product?
• How to use the Register Program
• Tell me about Register for the Macintosh.
• How much space does Register for the Macintosh occupy?
• What information is collected by Register for the Mac?
• Register for the Macintosh Configuration.
• Tell me about Register for Windows.
• How much space does Register for Windows occupy?
• What information is collected by Register for Windows?
• Register for Windows Configuration
• Tell me about Register for the Newton.
• What about DOS, Unix, BeOS, Pilot, Psion software?
• Localization and Translation into other languages
• Currency Conversion Rates (30 Dec 96)
• Tell me about the business of writing software.
• The business of creating software for distribution on the internet
• Software Quality Assurance Tools for the Macintosh
• How do I copyright my products?
• READ ME files: Writing Excellent Ones
• What about the SPA (Software Publishers Association)?
• Leaving Kagi...

Common questions from Users

• Was my payment processed?
• Where is my registration information?
• From a users perspective, how does it work?
• After I pay, how long until I receive my registration code?
• How to pay for something. All the instructions you should ever need.
• Step-by-step procedure for paying for products via Online Order Processing
• Step-by-step procedure for paying for products via email
• Step-by-step procedure for paying for products via Postal mail
• Step-by-step procedure for paying for products via Purchase Order
• Step-by-step procedure for paying for products via Fax
• Step-by-step procedure: Common Mistakes
• I want to pay all my registration fees once a year, can you help?
• Why does Kagi proclaim that it is not woman or minority owned?
• Does Kagi have a PGP public key?
• US Social Security Numbers on personal checks
• How do I disable the "please register" dialog in Anarchie?
• 530 User anonymous access denied.
• hotmail.com email and credit cards
• How do I use Newton Register without Newton mail or fax capabilities?
• When tapping the "$" on my Newton I get an error message ...
• Special Academic or Educational Pricing?

Since 16 March 1996 people have accessed this page.