Kagi Frequently Asked Question

Question:

Where is my first check?

Answer:

New Kagi clients often wait in anticipation of their first payment from Kagi so this FAQ explains the process.

The short answer is Kagi pays you when the payment appears on our monthly bank statement.

The long answer explains all the delays between someone paying and the payment appearing on the bank statement.

There is a delay between when we receive a payment for your products and when we pass the money on to you. Initially you see copies of the emails that we send to people who buy your products and you start wondering when you will see that money. The anticipation is normal so this is an explanation of how it works.

If someone pays you with a credit card on March 28th, we will probably see it in our bank statement that covers April. We don't get the April bank statement until May 13th or so. We pay you on or before May 15th and the payment to you will get to you within a week, around May 23rd. If they paid you April 1st, it will probably show up on the same statement. Thus a payment made to you March 28th probably will not get to you until almost two months later. This is of course the worst case scenario (except for first virtual payments).

The above delays are not true for first virtual payments. First virtual doesn't send us the money until 91 days after they get the money from the payer. That means that a first virtual payment can be delayed by four or more months before it reaches us and then even more delay until it shows up on our bank statement.

We start sending you payment information when your program(s) appear in the database regardless whether we owe you money or not. For most authors the first set of data we send with the monthly payment message shows no transactions and the next one includes the payments you thought we were going to send you the previous month.

Basically, when we see your money on our bank statements we pass it on to you.

Just so you know, Kagi does not pay itself the handling fees until we pay you. We transfer the funds we have earned based upon the funds that we pay out to you. The delays apply to you and to Kagi.

Modification Date: Thursday, August 22, 1996