View Full Threads in Apple Mail
Many users are aware of Apple Mail's message threading feature, which highlights related email messages within the Inbox. However, many people don't know how to view both sent and received messages within a thread at once. To do so, first enable Message Threading under Mail's Viewing Preferences. Then, Command-click both the mailbox containing your threaded messages, and your Sent box. Now you can view both sent and received messages within the thread simultaneously.
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Sharon Zardetto
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Use Keyboard Viewer to Type Special Characters
As a new school year dawns, Sharon Zardetto contributes Keyboard Viewer 101 - how to turn on and use one of Apple's character discovery and entry tools. It's an excerpt from her "Take Control of Fonts in Snow Leopard," a 225-page ebook that's the definitive word about fonts in Mac OS X.
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