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Extend Mac OS X's Screenshots

Mac OS X has a variety of built in screenshot methods. Here's a look at a few that offer more versatility than the basic full-screen capture (Command-Shift-3):

ΓÇó Press Command-Shift-4 and you'll get a crosshair cursor with which you can drag to select and capture a certain area of the screen.

ΓÇó Press Command-Shift-4-Space to select the entire window that the cursor is over, clicking on the window will then capture it. The resulting screenshot will even get a nice drop shadow.

ΓÇó Hold down the Space bar after dragging out a selection window to move your selection rectangle around on the screen.

ΓÇó Hold down Shift after dragging out a selection to constrain the selection in either horizontal or vertical orientation, depending on the direction of your drag.

ΓÇó Hold down Option after dragging out a selection to expand the selection window around a center point.

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17 May 2004 | Print Printer-Friendly Version of This Article

Apple Offers One-on-One Email Support for .Mac Services

by Glenn Fleishman Send Email to Author

Apple Offers One-on-One Email Support for .Mac Services -- On 03-May-04 Apple started offering direct email support for .Mac service questions, a switch from providing support only via discussion forum responses. Previously, if you experienced any problems with .Mac email, using iSync with .Mac, or other issues, your only method of receiving an answer or advice was to post your question on Apple's .Mac discussion board. Now, Apple offers direct support for .Mac email, iDisk, HomePage, Backup, and Virex, as well as using various applications like iPhoto or iSync with .Mac. Apple also offers a link for account questions.

<http://www.apple.com/support/dotmac/>

The top of each section lists FAQs and links to demonstration movies of using the service. Scroll to the bottom, and you'll find a form that promises a response as soon as within 24 hours. Direct email support finally fulfills one of our ongoing complaints about .Mac: for $100 a year, Apple should meet the standards of an inexpensive ISP. [GF]

 

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