Patrick Pruyne <ppruyne@map.com> writes:

USRobotics has begun shipping chip swap kits to owners of USR Sportster v.34 and v.FC modems. The user-installed chip replacements are offered, in part, to address compatibility problems which can occur when either the USR Sportster v.34 or v.FC communicate with a non-USR v.FC modem. Under these circumstances the connection can collapse if a v.FC retraining sequence is initiated.

The new v.34 chip replacement kit will be sent upon request at no charge to owners of the USRobotics v.34 Sportster with a valid serial number. Similarly, owners of the USR Sportster v.FC can receive a free v.FC replacement chip, or upgrade to the more robust v.34 standard for $34.

The chip sets will not work in any non-USRobotics modems nor USRobotics modems that are not already v.FC or v.34 class.

USR Chip Swap Program: 800/543-5844
USR tech support -- 708/982-5151 -- 708/933-552 (fax)
<support@usr.com> (use the subject line: IOD LIVE)