: > So tell me...at what age should management start teaching them a good
: > work ethic?: Management DOES ***TRY*** to teach them a good work ethic - but they aren't going to learn it if they don't want to, and the sad thing is, many teens don't...and that IS NOT some excuse, it is the truth . If you don't think it is, you're living in LALA Land.
: > At what age should they be taught to pay attention to
: > customers' orders so they won't screw them up? At what age should they
: > be taught to follow procedures, and show respect to their superiors?
: DITTO, See above.
: > At what age should they be expected to care enough to prepare the
: > customers' order right so it won't taste like crap?
: OK, please listen to me. The average McDonald's serves around 2000 orders a day. Let's say that a 17 year old is working an 8-5 shift on a saturday. that's 9 hours of the 17 hours McD's is open. So this person is going tobe around for, say, 1000 of those 2000 orders. IT IS HARD to try and treat everyone like an individual and make every sandwich perfect! YOU try it sometime, it's alot to put on a 17y/o kid.
: > It's not impossible. I've seen many teens do their job in a responsible
: > manner at the stores that give a shit.
: I agree w/ you. Many teens CAN do their job, and do it well. But the stores that are run like this are dwindling...as more and more francises go up, Corporate is forced to make comprimises (unforunetly)
Well, that 17-year-old is not the only one assigned to those 1000 burgers
on his/her shift. By my estimated calculations, he/she will build 200 or less
of those burgers (probably less depending on number of crew workers on the
shift). Out of the 200 or less burgers, how many screwed-up, crappy tasting
burgers should be tolerated by management, and most importantly, the PAYING
CUSTOMERS? Remember!!! Neither the teens nor the management would have a job
if it weren't for us!!! For awhile, at a competing burger joint, the crew got my
order wrong EACH VISIT!!! I finally got tired of it, and told the supervisor in a
voice loud enough for the crew to hear that his staff needs to learn to READ THE
ORDER!!! (If not learn to read!!!) I haven't been to that place for a long time,
as a result.
My dad was enlisted in the Air Force when he was 17. He had MUCH MORE INVOLVED
responsibilities than flipping burgers!!!
Before I go, should swearing loud enough for customers and young children to hear
while they are at lunch be tolerated? How about whining about your job within
earshot of the customers? I say, if the teen isn't cutting it, he/she should be
terminated, JUST LIKE ANY OTHER UNRELIABLE, UNCARING EMPLOYEE!!! I promise, I could
show you 50 other RESPONSIBLE teens who can replace him/her!!!
