Optigold ISP 2.8.7

Optigold ISP 2.8.7

Optigold ISP 2.8.7 for Windows, Macintosh, Mac OS X and Linux was released
on 11/23/2001.

Optigold ISP is a cross-platform business software package to run all
aspects of an internet service provider (from billing to server management).

http://www.digitalpoint.com/products/isp/

A *FREE*, 100% working copy can be downloaded from:

http://www.digitalpoint.com/products/download.php

2.8.7 adds a TON of company email manager/trouble ticking system
refinements, support for AutoSeal invoice paper, a few new web interface
functions and a few other miscellaneous items.

All new features in this version are listed in the revision log:

Optigold ISP Revision Log
-------------------------

Completed On 11/22/01

Added new Events table
Added support for LaserSubstrates AutoSeal fancy invoice type

Completed On 11/20/01

'Most Info' main menu shows new and open email manager tickets based on type
Added a More button for customer notes to expand into large window
Fixed customer authentication when viewing invoice after creating one-time
charge on customer web interface
Miscellaneous 1-4 can be edited via ISP management web interface
Attachments for emails in email manager are saved into a sub-folder that
matches ticket number
Email manager emails try to link to customer based on email login
Added button when viewing email in email manager to open attachments folder

Completed On 11/19/01

Email manager emails try to link to customer based on emails, override email
and login (in that order)
Emails left on server will not be redownloaded in future POP3 sessions
Email manager ticket numbers are based on the date
Customer record can be opened directly from an email in the email manager
Tech support screen shows number of email tickets on file for customer
Email tickets for customer can be opened directly from tech support screen
All email tickets for a single customer can be shown

Completed On 11/15/01

Fixed word wrapping problem when printing tech support tickets
Fixed cosmetic problem in comments of credit invoices

Completed On 11/14/01

Check domain availability from domain registration screen auto-fills in
domain name

Completed On 11/13/01

Manually canceling a slave account prompts to change account type
(PDate) variable on generic reports shows first payment date instead of last
Billing cycle products reports can be summarized by login
Broadband 14 can be passed to letters as a variable
New customer web interface preference - Customer Edits Logged To Notes

Completed On 11/12/01

New and canceled accounts reports can be summarized by City

Completed On 11/11/01

Letter specific override from address can be used from company email manager
Letter specific override from address can be used when sending tech support
survey letter

Completed On 11/9/01

FTP server actions can be used for hold and restore held sub-actions
Email manager security can be set properly without needing to be logged in
as employee (under edit employees)
Ticket number can be passed to letters as a variable
Added additional validation when posting payment via ISP management web
interface

 
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