Finding people on
the Net
Telephone
numbers E-mail addresses E-mail search
sites The master list When in doubt
Most of us know how to find a Web page, but locating
people is something else again. Here's how you do it.
If you want to telephone a friend or relative but lack
their number, all you need to do is consult the White
Pages, place a call to Directory Assistance or, if you
belong to the more dedicated breed of Net-heads, go to
Telstra's White Pages site at www.whitepages.com.au.
Finding a person's e-mail address is substantially
more difficult: there's no single authoritative directory
online, although many companies are trying to establish
their site as that long-awaited resource (no easy task
with the number of e-mail addresses conservatively
calculated at over 40 million).
It's particularly galling when you've just got your
Internet account and are dying to start using e-mail but
don't know the addresses of any of your friends or
distant family.
Here are a few sites and strategies for locating
e-mail addresses.
The most obvious way to obtain someone's e-mail
address is to ask them -- call them on the phone, send a
short fax or even write them a quick letter if you have
to. They don't have to have a direct Net connection. For
instance, if they work at a company in which all desktop
PCs are connected through a local area network (LAN or
simply 'network') and have internal e-mail for exchanging
messages with co-workers, there may well be a 'gateway'
machine which sits between the local network and the
world beyond and lets everyone send and receive Internet
mail.
In many cases, employees don't actually know they have
Internet e-mail capabilities and thus don't know their
e-mail address unless they ask the company's network
administrator. So if your friend isn't sure what their
address is, have them send you an e-mail -- this will
contain their address (in the From or Reply To field)
which you can use for replies and store in your address
book.
There are scores of sites dedicated to providing a
searchable database of e-mail addresses. Their most
serious drawback is that Internet users must register
(usually a fast, free and painless routine) in order to
be listed. Even so, some Web pages are rapidly becoming
the place to start looking.
The Four11 directory (www.four11.com)
combines an e-mail database with the US white pages, Net
phone and video phone listings. It's also worth stopping
by WhoWhere? (www.whowere.com)
and the Internet Address Finder (www.iaf.net).
Closer to home is the Australian Internet E-mail
Directory (www.sofcom.com.au/Directories/EMAIL.AU.html),
maintained by Net publishers Sofcom. Listings are only
available to people whose e-mail address ends with the
Australian .au domain. This limits the usefulness of the
directory because it can't include members of US-based
services such as MSN, CompuServe, PObox and HotMail, nor
local companies who have registered a .com domain.
If a scan of these specialised engines strikes out,
it's worth turning to a Web search engine such as
AltaVista (www.altavista.yellowpages.com
is the Australian mirror site), Lycos (www.lycos.com), Excite (www.excite.com) and
HotBot (www.hotbot.com).
Because these index the entire World Wide Web, they
can pinpoint any mention of a person's name just as
easily as any other keyword you specify in the search
field. If the person you're looking for appears on any
Web page, there's a fair chance their e-mail address may
be listed close by. The correct form for entering names
varies between engines, so you should check each page's
help screens to make your search as efficient and
accurate as possible.
Several engines (among them AltaVista, Excite and
HotBot) will also scour Usenet newsgroups. A more
specialised newsgroup searcher is the Search the Usenet
Addresses Database located at http://usenet-addresses.mit.edu.
Messages sent or 'posted' to newsgroups almost always
contain the sender's e-mail address, so if the person
you're seeking participates in newsgroups, this will
quickly return their e-mail address!
A simple way to check the effectiveness of each engine
is to enter a particular name -- maybe even yours -- as
the search subject, then examine the number of 'hits',
their accuracy and the ratio of live links to dead links.
AltaVista usually scores well in this trial.
A master list of online people finders is available at
the ever-popular Yahoo (www.yahoo.com--
drill down to Reference, White_Pages, Individuals). This
includes pointers to specialised tools such as WhoIs,
Finger, Gopher and Knowbot servers.
Guess! Well, it's more of an educated guess than a
stab in the dark.
Another canny avenue, if you know that someone works
for a particular company, is to check if that
organisation is online. Begin by entering the company's
name in a search engine or using a structured cataloguer
like Yahoo.
Once you've located the company's homepage, look for
some kind of company directory online. It's very rare to
find a complete list of personnel names, job titles and
e-mail addresses, so this is an optimistic measure.
Try browsing through the Web site for the e-mail
addresses of other staffers: this will usually include
contact names and e-mail addresses found on those pages
related to employment, sales or media relations. For
example, if the contact for employment enquiries at
Widgets Australia is a Ms Jenny Smith and her e-mail
address is jenny_smith@widgets.com.au,
then it's a fair bet that your friend Jack Jones will be jack_jones
@widgets.com.au because the company policy for
e-mail identifiers is probably firstname_lastname@widgets.com.au
Unfortunately, there's no standard convention for
e-mail addresses. Other common styles, using the example
of Jenny Smith, are in the form of jsmith, j_smith or
jennys, but it could just as easily be Jenny Smith's
nickname, her maiden or married name or a variation on
her name if there's another person who qualifies for the
jsmith or jennys address.
A less direct but more reliable route is to e-mail the
company's WebMaster or any other general contact listed
on the page (such as mail@widgets. com.au)
- you'll find these addresses at the foot of the main Web
page or on the ubiquitous 'How to contact us' page --
with a not-too-personal message for your friend and ask
that it be forwarded to them. When I've done this I make
the subject line and the first line of the message
"Message for Jack Jones" or "Pls forward
to Jack Jones, Accounts". Just make sure you provide
an e-mail address in the body of the message.
By
David Flynn
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