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- Newsgroups: comp.sys.ibm.pc.hardware
- Path: sparky!uunet!infonode!ingr!b30news!catbyte.b30.ingr.com!medin
- From: medin@catbyte.b30.ingr.com (Dave Medin)
- Subject: Re: A favorable vendor story for a change!
- Message-ID: <1992Nov16.234142.16922@b30.ingr.com>
- Sender: usenet@b30.ingr.com (Usenet Feed)
- Reply-To: medin@catbyte.b30.ingr.com
- Organization: Intergraph Corporation, Huntsville AL
- References: <1992Nov14.155748.14879@news.eng.convex.com>
- Date: Mon, 16 Nov 1992 23:41:42 GMT
- Lines: 30
-
- In article <1992Nov14.155748.14879@news.eng.convex.com>, harper@convex.com (David Harper) writes:
-
- |> The story could have ended here but fortunately Colorado Memory Systems
- |> displays a commitment to not only address a problem, but to make sure
- |> it is resolved as well. In this case CMS is swapping my unit for a
- |> different unit that we both feel will solve the backup rate problems.
- |> This is particularly impressive since the original unit was not purchased
- |> from CMS, but rather from a mail order distributer.
- |>
- |> Many companys talk about their commitment to the customer but I now have
- |> first hand experience that Colorado Memory Systems follows this up with
- |> deeds as well. At this point I would have no hesitation about recommending
- |> CMS to anyone looking for a tape backup unit. Standard disclaimers apply
- |> of course; I have no affiliation with CMS other than as a very satisified
- |> (and impressed) customer.
-
- This has been my experience with CMS, too. That's why I bought
- another when the time came...
-
- --
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- Dave Medin Phone: (205) 730-3169 (w)
- SSD--Networking (205) 837-1174 (h)
- Intergraph Corp.
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- ******* Everywhere You Look (at least around my office) *******
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