NetNews Usenet Archive 1992 #27/NN_1992_27.iso/spool/comp/dcom/telecom/11941

Internet Message Format | 1992-11-15 | 1.7 KB

Path: sparky!uunet!zaphod.mps.ohio-state.edu!news.acns.nwu.edu!telecom-request
Date: Sun, 15 Nov 92 14:56:32 CST
From: [e-mail]
Newsgroups: comp.dcom.telecom
Subject: New Area Code Blitzes Cell Phone User
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This last weekend (November 7) a friend and I were in Houston
attending a conference. He is from San Antonio, which the week prior
had officially cut over to area code 210 (from 512). He dutifully went
and had his portable cmt reprogrammed, and reports calls in and out
worked fine all week while in San Antonio.

Upon arriving in Houston, he tried to make some calls, but got
constant reorder -- no message. Upon checking with customer service,
it turns out that GTE Mobilnet hadn't updated "something" and believed
his phone number and esn not to match the data base, and thereby
denied him service. He was unable to use his phone the entire weekend.
No one in CS seemed to be able to do anything for him; it "might" be
fixed by Monday, they said.

Seems like, with over a year's advance notification of the exact date,
and all the publicity, *someone* at GTE Mobilnet would have considered
this and done whatever updates were required.

Oh well. At least my phone (on the same carrier as my friend's,
Southwestern Bell Mobile Systems) worked, since my home area, Corpus
Christi, did not change with the new A/C.


[e-mail] (Mark Earle) [WA2MCT/5]-=  +
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