OS/2 Shareware BBS: 32 Periodic/32-Periodic.zip/mmoug995.zip/mmoug995.txt

Text File | 1995-08-28 | 94KB | 1,748 lines

MMOUG September 1995 Newsletter
September 1995
Volume 3 Number 9

The views expressed in this newsletter are not necessarily the views held by
the MMOUG or it's members. Don't agree with something you've read here?
Write and tell us about it!  If you have any contributions, please upload them to area
18 of the WoodMeister or send them to me via Internet at [e-mail].  If
you work for the State of Missouri and have access to DISOSS, you can send them to
POOLMWV at DSSHOST.

MMOUG August Minutes
Mid Missouri OS/2 User's Group
August 19, 1995
Department of Conservation

Attendees:  Ben Hoffman, Gary Pool, Randy Wright, Greg Lane, Mike
Martin, Penny Shepherd, Dayton Shepherd, David Keisker, Rick Wolters,
Steve Petzel

Guest:  Karuna Nag

Gary Pool called the meeting to order.

Ben Hoffman made a report for Phillip Wilson, club president:

        - The Woodmeister Columbia node continues to run well since the
          mother board replacement.  Phillip and Gary Pool have been
          doing work to keep the BBS current including updating the WWW
          homepage and adding new files

        - Phillip feels the next priority should be the upgrading of the
          Jefferson City node.  The first suggestion is to replace the
          14.4 Kbps modem with a 28.8 Kbps modem.  Phillip has
          information on an offering from US Robotics to sell clubs and
          user's group a modem at cost.  Phillip will send the  info to
          the next club meeting.  It was decided to table action on this
          recommendation until the September meeting when the exact info
          was available.

        - Phillip requested a current memebership list so he could
          update the access list to the BBS with the appropriate status.

A general discussion of types of memberships followed.  Since there is a
need to bring in new members (and monies), three options were dicussed:

Increase our advertising at computer stores and on MU campus.

Bring in more S/W vendors to present at club meetings.  The feeling was
that a more visible program schedule would attract more attendees.
Although Rick Wolters has worked hard, one of the problems he has had in
recruiting companies is our size and location.  There has been a notable
lack of cooperation with the St.  Louis and KC groups (they have not
returned our phone calls).  Ben Hoffman offered to assist by having his
IBM counterparts who work with those SIG's contact them.  Phillip had
mentioned he had a line on Pinnacle S/W returning to update us on their
latest products.

A Corporate/Agency Membership was suggested.  A large number of
attendees are there as company representatives.  Currently a corp.
membership has the same cost as an individual, and corp. memberships are
limited to a single representative.  It was felt that a higher cost
corp. membership with more representatives would be pratical bringing in
more attendees to club functions and more revenue.  A motion was made to
create a Corporate/Agency membership with the following features:

$100 annual for up to 5 representatives (a representative defined as an
employee who has membership rights on the BBS and is eligible for prize
drawings) Additional corporate representative could be added for $20
annual per representative.

Also the club funding of the Christmas party was discussed since this
has been a right of membership.  The general consensus was that the Xmas
party was fun, but that a higher priority for funding should be given to
BBS operation and that maybe a scaled back Xmas party should be planned.

Because of the scope of these changes they were not voted on but will be
brought up at the September meeting.  Comments and suggestions from all
parties are encouraged.

Ben Hoffman mentioned that a FixPack #9 has been put on Hobbes, but Gary
Pool said he had seen where this was put on various BBS's only to be
pulled as not officially released.  Ben Hoffman said he would check on
this.  (Note:  As of 8/28/95, Warp FixPack #9 has not been officially
released by IBM.  It is in testing and some problems have been found,
primarily with REXX.  If it is necessary to install the FixPack, before it is
officially released, it is recommended to make a backup of REXX.DLL and
restore it after the fixpack has been applied.)

Ben Hoffman said he had a document on service/support for IBM Personal
Software available via the Internet.  He said he would post it to the
BBS.

It was mentioned that Phillip is reported to have a bunch of giveaway
stuff for the user group.  Since his schedule has not allowed him to
attend meetings for several months Ben Hoffman will try and get this box
from him and give it to Rick Wolters.

A FunPack will be offered by IBM for OS/2 Warp. It will include several
games (including  TD Backgammon and Star Emperor from Stardock and
more), the American Heritage Dictionary, some child development packages
and  In Charge (a personal finance management package) on a CDROM.  It
should be available in Septemeber.

The business meeting was closed.

Greg Lane did a demo/presentation on Watcom's VX REXX and SQL products.
Greg has been using these products for a while and pulled together a
very good demo on his own time.  His efforts are appreciated by all who
attended.

Watcom donated a copy of the single user VX REXX Version 2.1 for a
prize.  Mike Martin won the prize and will be writing up an evaluation
for the newsletter, we look forward to reading it Mike.

Information Officer Input/Output

Well, the hoopla is over.  Windows 95 has been unleashed.  I still haven't
heard any substantive reports of the consumer reaction.  The rumor mill
holds that the support lines at MicroSoft are busy.  A talk show in Seattle
called just to hear the busy signal.

Another rumor is that 7 million copies were sold the first day.  That's
almost as many copies OS/2 has sold in the last three years.

Of course the great irony is the choice of 'Start Me Up' as the theme
song for Windows 95: "It makes a grown man cry-y-y". . .
Twelve Million for the rights.  Hmm, I bet John Hartford would let IBM
have "Gentle on my Mind" for a few hundred bucks and a tour of a
steamboat museum.

Win 95 has gotten great press lately, while OS/2 has taken a bath.  Lou
Gerstner made some comments at a meeting of analysts and the Wall
Street journal had a headline that OS/2 is dead.  The text of Lou's speech
is included under "Threads".  I can't figure for the life of me how the
reporter got that interpretation.

One nice ad appeared in USA Today and it's also in InfoWorld this week.
It's three full pages.  Page one says something about the 32 bit operating
system that everyone is waiting for.  Turn the page for the next 2 pages
and page 3 says, "Well, not everybody" and in tiny print it lists hundreds
of businesses using OS/2.  The Missouri Highway Department is listed.

Well, I'd better shut up so you can get to the meat of the newsletter.
There's a lot of good stuff this month.

Rebound - Off the Boards

As mentioned in the minutes, Phillip has been hard at work.  Here are the
files that have been added in the last month:

BLUE102E.ZIP  794809 08-27-95* PostRoad Mailer (Blue Edition) v1.02E for
                               Offline reading of OV/VM messages and
                               documents.
CARTOON3.GIF   70614 08-27-95* Windows 95 -- It's Here! (The Emperor's New
                               Clothes bitmap from Indelible Blue).  Suitable
                               for desktop background.
JPEGPROC.ZIP   71049 08-27-95* Adds JPEG support to OS/2 Multimedia.  Enables
                               OS/2 MM apps to read JPEG (*.JPG) files. This
                               includes IB.EXE, Light Tables,
PMD20D.ZIP   1235713 08-27-95* PM Designer 2.0 - Visual GUI design tool for
                               OS/2. Offers VB/Delphi-like approach to
                               Application development using C++ PM class
POP3D14B.ZIP  104668 08-27-95* POP13D is a POP3 server OS/2. v1.4
PSM951.HTM     14743 08-27-95* Guidelines on proper OS/2 advocacy. This is a
                               HTML document, that can be viewed with Web
                               Explorer. It describes how OS/2 advocates
PSTRD103.ZIP  807403 08-27-95* Postoad Mailer (Green Edition), v1.03 30 day
                               fully functional POP3 online and offline mail
                               reader.
RSMLIT.EXE   1194941 08-27-95* Remote Services Mgmt. Lite Edition. Evaluation
                               ver-PolyPM/2 v3.1 OS/2 32bit workstation to
                               access & control remote system
EASYCALC.ZIP  156853 08-19-95* EasyCalc OS/2 PM Calculator - Authors are
                               working on a personal financial package for
                               OS/2.  <FREEWARE>  Check out their Web Site!
XIT10.ZIP      20072 08-21-95* puts a single click icon for closing on the
                               title bar.   great!!
BLUE102B.ZIP  715783 08-06-95* Post Road Mailer for OV/VM Release 1.2B
TWAINOS2.TXT    9242 08-07-95* Twain OS/2 Device Driver Toolkit information.
                               Anyone thinking of adding Twain support should
                               consider this toolkit
E2FLT12.ZIP     9984 08-13-95* This filter, v1.2 allows you to use ext2-
                               os2.ifs to read Linux ext2 filesystems, without
                               having to edit the partition tables.
NEW_LNCH.ZIP    3466 08-21-95* this reconfigures the launch pad
PMUND141.ZIP   83264 08-21-95* pm undelete for the command line "undel"
IBMIDECD.ZIP   12255 08-06-95* Driver for Most IDE CD ROMS
ANGB2772.ZIP  395652 08-06-95* Angband 2.77 for OS/2 - Roguelike/D&D game
ENTRTAN7.ZIP  331393 08-06-95* The Entertainment Pack for OS/2 is a collection
                               of classic games including Battleship,
                               Backgammon, Otthello, Tetris, ...
GAMES21F.ZIP   22105 08-21-95* this is a list of how to for setups for games
                               in os2
OSC-224E.ZIP  449584 08-06-95* VirusScan for OS/2 by McAfee, Inc.  Scans and
                               Cleans PC's/Lan's for known and new viruses.
                               Requires OS/2 v2.0GA or above.  Version 224
ZIPCT223.ZIP  485591 08-06-95* Zip Control version 2.23.  Graphical Interface
                               for Infozip's Zip.EXE and UNZIP.EXE  programs.
                               Supports drag and drop.
SVD117.ZIP    131346 08-06-95* SuperVdisk utility that supports 1.44,2.88, and
                               XDF formats.  Also supports Eject and mounting.
                               Version 1.17
ZTB130.ZIP    158190 08-13-95* Z-Tree Bold v1.30 - A XTree like OS/2 File
                               Utility.
FM2_235.ZIP  1014159 08-13-95* FM/2 v2.35 PM 32-bit File Manager
FIT30.ZIP      46267 08-19-95* FIT v3.0:  Intelligent Disk->Diskette File
                               Copy.
ZIPCT224.ZIP  512786 08-19-95* ZipControl 2.2.4. Easy, 32-bit PM "point &
                               click" access to Zip and UnZip. Many features.
                               Shareware. <ASP>
POINT3D.ZIP    13325 08-06-95* 3D Pointers for OS/2 Warp
PMCRON01.ZIP  315239 08-13-95* PM-Cron 1.13 with Sources, Network, and NLS,
                               needs EMX.
ADEPT101.ZIP 1307390 08-13-95* AdeptXBBS BBS software for OS/2 v1.01 GUI
                               Interface
FLST130.ZIP   282419 08-06-95* FastLst v1.30 for OS/2 - Fidonet Nodelist
                               compiler
HAB3_D1.EXE  1304859 08-06-95* Disk 1/2 of the Beta/Demo of HyperAccess for
                               OS/2 v6.0 (PM Version)
HAB3_D2.EXE   603971 08-06-95* Disk 2/2 of the Beta/Demo of HyperAccess for
                               OS/2 v6.0 (PM Version)
HAB3_RM.TXT    12093 08-06-95* Read.ME for the Beta/Demo of HyperAccess for
                               OS/2 v6.0 (PM Version)
LORA240S.ZIP 1118408 08-06-95* LoraBBS v2.40 for OS/2 - Full Documentation and
                               working version Recommend Ray Guinns SIO
                               drivers
MAX300P.ZIP   834561 08-13-95* Maximus 3.0 - common executables. A flexible
                               advanced extension language, hierarchical
                               message and file areas, message tracking,
SIO150.ZIP    202934 08-06-95* SIO version 1.5 from SIO support BBS
BW22_OS2.ZIP  480556 08-13-95* The Blue Wave Message Reader v2.20 for OS/2 -
                               QWK Compatible
SIO152.ZIP    202287 08-19-95* Ray Gwinn's SIO v1.52 OS/2 Communications
                               Driver -- Release 08/10/95
ADEPT102.ZIP 1505585 08-19-95* AdeptXBBS v1.02 - 32bit BBS System for HPFS
                               OS/2 Systems.  Has links to REXX, Visual REXX
                               and the Internet.
SIO153.ZIP    202270 08-27-95* Latest version of SIO drivers
ANIMALS.ZIP    48919 08-06-95* Animals Icons for OS/2 7/13/95
PSYCHO.ZIP     13930 08-06-95* "Warped" Icons - Excellent 7/13/95
OPALCD.ZIP     50999 08-06-95* CD Player for OS/2
IRC2_035.ZIP  690910 08-12-95* IRC Client for OS/2 Warp Internet Services.
OS2WWW19.ZIP  417356 08-13-95* OS2WWW - "THE POWER SERVER" (v1.9)  An OS/2
                               World Wide Web (HTTP) Server.
HTMLG110.ZIP   27205 08-13-95* HTMLGen v1.10  A HTML Script Generator for
                               OS/2. Assists you in creating HOME PAGE scripts
                               for the World Wide Web (shareware)
HPFSADOC.ZIP    6875 08-19-95* Translation of HPFSA02B.Zip's Docs into
                               English.
HPFSA02B.ZIP  165254 08-19-95* HPFS-Access is a TSR for mounting HPFS drives
                               from DOS, read *and* write.
MMIX20S.ZIP    79762 08-21-95* the mixer for the pro audio real nice!!
THREAD3.HTM     3024 08-03-95* HTM file for Home page
THREAD2.HTM     8004 08-03-95* Thread2.htm from newsletter for www home page
THREAD1.HTM     6727 08-03-95* Thread1.htm from newsletter for www home page
HUMOR.HTM       21208-03-95* Newsletter Humor section for www home page
IOIO.HTM        2768 08-03-95* Information Officer Input/Output for www home
                               page
JUL95MIN.HTM    1249 08-03-95* Newsletter minutes for www home page
OWM.HTM         2807 08-03-95* WWW Home page
MMOUG895.HTM    1163 08-03-95* August newsletter for WWW Home Page
NLLOGO.GIF      7650 08-03-95* Newsletter logo for WWW Home page
MMOUG01.SAM    83309 08-13-95* New Mid Missouri OS/2 Users Group Registration
                               form with New Address.  Updated by Phillip
                               Wilson.  (AmiPro 3.0 format)

Humor

I figure it's ok to mangle a beloved joke, in the name of taking a break.

Lou Gerstner decides to win over the NY Times reporter, Zuckerman. He
has a secret weapon. Lou G. has a retriever who can walk on water. So
Lou invites Zuckerman to go duck hunting. They are sitting in the blind
when the ducks fly over...Zuckerman shoots a duck and Gerstner, chuckling
at what is about to happen, signals the dog to retrieve. Sure enough, the
dog runs out on the water...picks up the duck..and returns to the blind.

Lou G. plays it smooth, acting like nothing has happened...but looking
and Zuckerman's slack jaw, LVG knows he scores big. The next day Zuckerman
writes another story...and LVG reads the headline:

              IBM CEO's RETRIEVER CAN'T SWIM!

Regards,
Bob St. John

Mangling of another old joke:

Lou Gerstner and Bill Gates get into a discussion and some words are
exchanged. A challenge to a foot race is issued and accepted. The next
day...LVG and BG are in their track shorts and ready to go. They agree
to 500 meters.

 Ready........set...........GO!  Lou!

Gerstner takes off and leads BG all through the race. The next day some
"publications" print a recount of the finishing order...it reads like
this:

At the race today, Bill Gates utilized skill and strategy and placed
second. IBM CEO, Lou Gerstner, ran below expectations and finished
next to last.

Regards,
Bob St. John

Top 10 Rolling Stones songs that would be more appropriate than
"Start Me Up" for the Windows '95 commercial

10. Just My Imagination
 9. I'm Going Down
 8. Let It Bleed
 7. Gimme Shelter
 6. Bitch
 5. Shattered
 4. Play With Fire
 3. (I can't get no) Satisfaction
 2. You Can't Always Get What you Want

and the number one. . one. . one. .

 1. 19th Nervous Breakdown

By: Guy Kawasaki.

Tips 'N' Techniques

Adding a Little Cruise Control to the WebExplorer
by Jerome Yuzyk

These are a few things I've done with my IBM WebExplorer for OS/2 Warp
(WE) tool since I first started using it with Warp.  I'm a relative
rookie with Web-surfing, but once I got started I was able to re-apply
many of the things I had learned from my earlier days as a
BBS-surfer.  The essential rules are:

1.  Get your tools tuned, and
2.  Organize what you find, otherwise it isn't worth much.

I do all my SLIP-based Internet work using a ThinkPad 750Cs laptop in
my office and on the road.  Many of the things I've done with the
WebExplorer have been inspired according to my machine configuration
(See "OS/2 Warp on the Prairies").  For example, I use a 14.4k modem
and have only 640x480 screen resolution, so I try to minimize modem
traffic and maximize display speed.

Setup

If you plan to do a lot of surfing, put a reference to the
WebExplorer on your LaunchPad.  In fact, I make a drawer of Internet
buttons, with the main LaunchPad button opening a folder of all the
tools.

Caching can make a big difference in the WebExplorer's speed.  Rather
than retrieving documents or images every time you change pages, a
certain number of pages can be saved on disk or in memory.  This is
very handy for surfing because it truly lets you "browse" pretty
painlessly.  To cache documents in WebExplorer, go to Configure on the
menu bar and select the Caching option.  I cache 32 documents and 32
images, usually in memory, because I surf in bursts.  Caching in
memory is a bad idea if you want to keep a connection running all the
time or have less than 12 or 16MB RAM because your swapper will take a
beating.

Unbeknown to many, WE accepts a few command-line switches that alter
its performance in a few handy ways.  Find your WebExplorer icon, go
to its Settings, and add these switches to Parameters.

 -q
      Quiet exit.  WE won't prompt you for confirmation when you exit.

-t 8
      Use 8 image-loading threads (the default is four).  WE loads
      each image in a separate thread so that many can be loaded at
      the same time.

-i
      fname Use an alternate INI file.  You may have different
      "styles" for different Web-page uses, or want to maintain
      different quicklist sets for different tasks.

Version 1.02 adds Netscape-like image loading, where images are loaded
first at a low resolution (fuzzy) and get sharper as the rest of their
data is loaded.  This can be a real time-(and dollar-) saver because
the WebExplorer loads the page's text first and then its images, so
you can easily decide whether you want to wait for the pictures to be
fully loaded or abort them.

The INI file
Since I get a lot of references from e-mail, newsgroups
and the traditional press it's handy to enter new references directly
into the quicklist area without starting the WebExplorer.  The
WebExplorer stores all its settings in a plain-text file called \T
CPIP\ETC\EXPLORE.INI that can be altered.  But do it with some
caution.  The EXPLORE.INI file is broken into several "stanzas" that
group related settings.  The "quicklist" stanza at the bottom contains
all the references stored when you "Add to Quicklist.  "

To make the editing easy for me, I made an object that uses my
favorite editor to edit the file.  Then I put a reference to this
object on my launchpad.  With a couple mouse-clicks I can open the
file and type or paste new references or edit references that I've
added from the WE (many homepage titles are not very informative,
especially when you grab links from lower in a homepage "tree").

Having collected over 150 quicklist entries I started looking for a
way to organize them into categories so I could find them easier
later.  The WebExplorer has no built-in "links manager" but playing
around with a few experimental quicklist entries showed me that I
could easily create a few dummy page references that would serve as
category titles.  Each quicklist entry has a very simple format:

quicklist= Title of this Link<br> http://_the_link_reference

so I just made a few links that looked like

quicklist= ___ Fun ______________________________________________
-------------- Fun ----------------------------------------------

and put references that fit below each of these titles.  The first
line shows as a title for "List as Titles" and the second line for
"List as URLs" in the quicklist browser.  Picking these references
accidentally just causes a simple error message that can be ignored.

I put a "New Grabs" (or similar) title at the bottom of the quicklist
stanza because that's where the WebExplorer puts links grabbed on-
line.

Links as Objects
Another method for organizing links relies on the
WebExplorer's object-friendly design.  With version 1.02 you can drag-
and-drop links between WE's viewing window and any WorkPlace Shell
folder.  While viewing a page, grab it (anywhere except on an image) w
ith the right mouse button and drag it to a folder.  The link will be
turned into an object that you can later drop onto an open WebExplorer
window to load the link.

I created a folder just for these links and any pictures I grab (in a
similar fashion), and I shadow it to my desktop so that I can easily
clip-and-save any neat places I've been for later use.  I also
shadowed the "WebExplorer URL" object template to this folder so I can
add new links manually, and the image viewer I use so I can look at
any images I've grabbed.

Threads....

Lou Gerstner's comments to Analysts

(Following is a transcript of Lou Gerstner's remarks to securities analysts
in New York City on July 31st.  They have been edited for style.)

JEROME B. YORK, senior vice president and chief financial officer, IBM:

Good afternoon to all of you and thanks for coming.

Two years ago -- actually two years and four days to be exact -- we
announced a series of actions designed to improve IBM's competitiveness.  As
you may recall, these actions included a plan to reduce our expenses by $7
billion annually and that target was upped to the $8 billion level a year
later.

As you know, we've made a substantial amount of progress in two years,
reducing our expense structure by some $1.5 billion and generating very
substantial free cash flow that has enabled us to fix our balance sheet and,
of course, buy back a little stock and Lotus along the way.

Although our expense reduction efforts have been important, as of a year
ago our focus began shifting very heavily to revenue growth.

Through the first half of this year, our revenues grew at a 16 percent
year-over-year rate as reported or about nine percent at constant currency.
And this revenue growth, in combination with the expense reduction, has
resulted in our two most recent quarters being all-time records.  And, of
course, the stock is up from the mid-40s when we started two years ago to
110-and-change as of the time I left to come over here this afternoon.  So,
it's clear that we've made a lot of progress.  It's equally clear that we have
more than a little bit left to do.

Now, in March of 1994, Lou Gerstner met with you in this auditorium to
outline IBM's strategic priorities for revenue growth.  Today, he'll give you
an update.

So it's my pleasure to introduce Lou Gerstner.

LOUIS V. GERSTNER, JR., chairman and chief executive officer, IBM:

Thank you.  I want to start by apologizing for the fact that we postponed
this meeting twice.  We were originally scheduled to do it in March, and then
right in the middle of the Lotus deal.  I must confess, the thought did occur
to me that we're on a roll here:  Since we started postponing these meetings,
the stock is up 30 points and maybe we had found the secret.  But Jerry
wouldn't let me do that.

I do want you to know that, coming from a consumer background, I did ask
Hervey Parke to do a survey of what you wanted to hear me talk about -- or
hear us talk about.  We did this about a month or so ago, and we got back a
real dog's breakfast in terms of responses.  It was all over the place.  Some
of you wanted to hear from seven or eight of us; some of you wanted to hear
from only one of us.  Some of you wanted to hear about sales; some of you want
to hear about technology.  So, I've decided to talk about something that's of
interest to me.

I'm not going to talk about financials.  Jerry reviewed our second quarter
with you two weeks ago.  I want to talk a little bit about our strategic
perspective as I did with you last year.

You can talk about strategies in lots of ways -- we can talk about our
financial strategy, but I think Jerry's covered it with you very well in the
past:  our expense reduction, our strategy for cash, our priorities for cash,
our views of our development spending.

I could talk to you about our strategy from a technological point of view.
We're very excited about the BiPolar to CMOS transition.  We are very excited
about the AS/400 going to PowerPC.  We're very excited about our leadership in
parallel processing and DASD.  And, of course, we're very excited about our
networking strategy, and Lotus being a very important part of that.  But I'm
not going to talk about strategy from a technical point of view, although
obviously we can take questions on our technology later.

Instead, I want to talk to you about strategy from a perspective that I
think is very important in any company, but is particularly important in this
industry, and that is strategy from the point of view of the customer.
Because this is an industry that is remarkably insolent in the way it deals
with customers.  It is very customer-insensitive.

We have decided to organize IBM around five customer groups.  We have done
this.  And this will be the prism through which you will see our view of
growth.  And it also is the fundamental driving force behind our resource
deployment and our development spending.

Why customers?  Well, we've redefined the mission of IBM to encompass two
objectives:  The first is that we will continue to be the leading foundry of
the intellectual capital that drives this industry.  But secondly, and equally
important, we are going to become the leader translating the technology into
value for customers.  Because as I talk to customers all over the world, of
all sizes and shapes, perhaps the thing they tell me the most is that the
translation of this technology into value is difficult, sometimes bewildering,
and a subject that IBM and the industry at large simply does not spend ample
time in both its development budgets and its marketing activities.

So, let's talk about our five customers.  I'll do that very briefly and we
can take some questions on these subjects or any other subjects you want to
ask about.

The first customer group which we'll focus on shouldn't be a surprise.
It's large businesses and institutions.  This is obviously the most logical,
high-priority customer group for IBM.  This is our turf.  This is our
stronghold.  We have relationships with nearly all of the world's largest
institutions, relationships that our competitors wish dearly they had.  But
for sure we're not taking these customers for granted because they are
changing in their view of information technology in very significant ways.
There is the relentless pressure throughout the world on large enterprises to
reduce costs, increase cycle time, go global, improve customer satisfaction,
flatten organizations -- and in every other way to develop competitive
advantage.

And this technology is the technology of reengineering.  Information
technology is the technology that allows radical restructuring of enterprises.

Let me tell you what these customers are telling us about their IT
requirements.  First of all, they are seeking -- more than ever before --
solutions.  They want integrated technologies from the industry once again.
They don't want piece parts.  And as a result, their needs are driving a
partial reintegration of the industry.  The industry, as you know,
disaggregated about 15 years ago and broke up into what had been originally
eight or 10 competitors into 60,000.

And the customer basically assembled the technology on his or her premises,
driven by that wonderful promise the industry made of interconnectivity and
openness.

Now, because customers are demanding solutions and not piece parts, you see
760 transactions last year in the merger and acquisition area in this industry
totaling $68 billion -- up from 530 and $21 billion the year before.  You
can't pick up the paper today without seeing another alliance.  Very recently:
Compaq/Cisco, Intel/Oracle, Novell/ FileNet, Sprint/MCI and America On-line.

What goes round comes round.

When I stood here two years ago, when we first got started here, I remember
that the strategy driven by the investment bankers at the time was to break
IBM up into a bunch of little pieces and follow the model of the piece-part
approach to the industry.  And it would have been exactly the wrong thing to
do at that time because the industry's coming back our way.  All of these
competitors I just mentioned are trying to do what IBM does every day.  And
that is, integrate all the parts of this industry into solutions.

The second thing that the customers -- the large customers -- are telling
us, is that they are evolving very quickly toward a very new model of
computing.  It's neither the host-based system that IBM created, nor the
desktop model that Microsoft and Intel are credited with creating.  It is a
much more sophisticated model that includes the best of both previous models
combined with a very significant new dimension called networking.

High-speed, high-bandwidth technologies such as ATM are transforming
today's client/server networks into truly interactive global networks.  What
we call network-centric computing -- making possible massive interconnection
between enterprises, institutions, customers and individuals.  It affects
private networks, as well as public switched- networks, and even the most
public of all networks -- the Internet.  New applications on these networks
will be fast enough to support true interactivity -- nearly limitless
bandwidth for video, audio, x-rays, photos, designs -- whatever you wish.

It will change the way information technology is used.  People will
communicate and interact as teams, collaborating across companies and national
borders.  Large customers will be directly connected with suppliers,
distributors, retailers and customers.  The nature of the commercial
transaction as we know it in the world today will change -- as well as the
definition of value and competition.

So while I'm going to talk to you briefly about five distinct customer
segments -- each of them does have a different demand for what they need from
IBM -- I also want you to know that this new model of computing that is driven
from the corporate sector is also driving very powerful interconnectivities
among these five customer sets -- and again, playing to IBM's unique strength
as an integrator.

Now, these two developments -- growing demand for full solutions and this
new computing model -- are causing large enterprises to focus on four things:
interconnectivity and open standards; creating a common architecture out of
the chaos the piece-parts era created in their enterprises; a strong need for
systems management tools, and very strong interest in network integration and
management capabilities.  Now in light of all of this, what are we doing about
it?

Well first of all, we've gotten very, very serious about solutions as the
driving force for what we do at IBM.  Over the last two years we have totally
refocused our sales force from what had been a geographically-based sales
force to a sales force that is focused entirely on specialization.  In
particular, specialization by industry for our largest customers.  Thirteen
industry groups operating worldwide independent of historical geographic
boundries.  We've taken all of our services businesses and structured them
into a global services business -- for consulting, systems integration and
outsourcing.  We are today the world's largest system integrator -- 25,000
people, in every country in which we do business, 10,000 systems integration
contracts.  We have focused on product specialization as well.  We now have
15,000 product specialists where only a few years ago, arguably, we had none.
We now have 42 open system centers in 32 countries that permit customers to
test, build and integrate heterogeneous solutions.

And our industry solution groups are gaining strength every month in terms
of creating applications that produce true solutions for their industry
clients.  A good example is the Canadian-based Footprint Software Company we
bought in May.  Bought under the leadership of our financial services industry
group, Footprint is a leader in applications software for the banking industry
-- several banking industries -- and it's a leader in object-based
applications.  Objects is an important part of our technical underpinning of
all of our solution work.

In terms of the new computing model, we've responded -- obviously first and
foremost -- with the acquisition of Lotus.  Stand-alone desktop productivity
applications is where the puck used to be.  Obsession with operating systems
is fighting the last war.  Now the action is on how you tie it all together.
And Lotus Notes is a critical component -- but not the only one -- in our
plans for integrated systems.

In systems management, the third of the most important priorities of our
large enterprises, we introduced SystemView in May.  It helps customers easily
and more affordably manage what they have today, which are very heterogeneous
systems, with many, many suppliers that arose at the time of the piece-part
makers.  You will see us roll out enhancements to SystemView on a regular
basis.

Our flagship middleware is very important in this new network model to
support the high volume of commercial transactions that will occur across
networks and to organize and manage the vast amount of data that will be
created.  And most important, we are opening up all of our products to work on
all popular industry platforms and to exploit all networks.  CICS runs on all
IBM platforms plus Sun, HP, DEC, NT server, Windows, and Mac.  DB2 now runs on
MVS, OS/400, HP, and Solaris -- as well as our SP2 supercomputer.

In the network area itself, we're increasing every day the portfolio of our
ATM products and IBM's Global Network today is the world's largest data
network.  And by year's end it will be the world's largest, global ATM network
-- high-speed, high-bandwidth.  And we're in discussion with a number of
partners around the world to extend the capability of the IBM Global Network.
It's important to understand that this is not one of those on-line networks
where people go to get information.  High- speed, high-bandwidth networks will
change the way customers buy information technology.  They will be able to
subscribe to very rich portfolios of applications and services versus what
they do today -- which is build or buy, maintain, upgrade them -- themselves.
For many, IGN will be their IT infrastructure.

And finally, super-servers will play a very critical role in this new
computing model.  But they must be open and optimized for networks.  That's
why we're putting so much emphasis on our leading position in parallel
supercomputing with our SP2 line, and it's why we have reinvented our S/390
mainframe product line in the last two years.  You know, 1991 was the previous
peak year for MIPS shipped for S/390, and 1994 saw the new peak.  In the first
half of 1995, MIPS shipped on the S/390 line are up 55 percent.

So this is our turf -- our historical turf -- and what I can tell you is
that we are winning back share in this market.  And we intend to be very
aggressive in continuing to win back share.

Now, let's turn to our next customer group:  small- and medium-size
businesses.

This is, believe it or not, 50 percent of the enterprise market -- 50
percent in the small- and medium-size business.  Fifty-two million small- and
medium-size businesses around the world.  That's businesses with less than
1,000 employees.  That doesn't even count China, Russia and other developing
markets.

They spend $230 billion on information technology.  That's our projection
for this year.  It's very, very fragmented in terms of the suppliers.  Not so
easy to get data, but it is reasonably clear that we are the leader in every
single market in the world with the exception of Japan.  A 10 percent share,
so we've got lots of room to grow.

Traditionally, inside of IBM, this was a market opportunity that was
dispersed.  It was undervalued in the IBM culture, and it lacked a global,
integrated strategy.  These customers have an even higher demand for packaged
solutions.  They're entrepreneurs.  They don't have IT staffs.  They want a
turnkey package that's easy to install, run and maintain.  This goes a long
way toward explaining why 70 percent of AS/400s are shipped to small- and
medium-size companies.

Third parties are very critical to this customer group for coverage and
they also need a hands-on local relationship.

So where are we today in this largest-of-all markets?  In 1993, our revenue
was in decline and we were losing money.  In 1994, we restored growth and
profitability.  This year we're projecting double-digit revenue and profit
growth.  We're pulling together a worldwide strategy under a single executive.

Looking ahead, we're working very hard on branding -- changing the
perception that existed a few years ago in this category of customer that "IBM
is not for me."

We've begun doing something I was used to doing all the time -- but it's
not done very often in this industry -- called tracking studies, where we're
tracking quarterly customers' behavior and reaction to the company.  The
results are very encouraging in this market segment.  We are making progress
changing our image.  We've seen marked improvements in perceptions of value,
responsiveness, approachability and creativity.  But we've got a lot more to
do in areas like easy-to-use products and IBM as an
easy-to-approach-and-do-business-with company.  We're focusing very much on
packaging our solutions for this segment.

And again, there's a very important role here for IGN.  These institutions
-- these small- and medium-size companies -- lack networking skills, but they
see the opportunity to compete as "micro multi-nationals" with the larger
companies.  And we are finding opportunities to provide their total network
solutions.

And finally, this customer segment illustrates the very important shift in
our marketing strategy -- a shift away from a single channel of direct sales
to a much greater emphasis on what is known as direct- response marketing:
the use of telephonic capabilities and database capabilities to grow your
business.

Our direct response marketing volume in 1992 was essentially zero.  Last
year it was $2 billion.  This year, it will more than double again.  We have
this capability now in 50 countries.  We're building infrastructure, hiring
skills and setting up the sophisticated databases that are needed for this
capability.  We sell virtually the entire product line.  At current growth
rates, we will be the largest direct marketer in the world -- in any industry
-- by the end of the year.

Finally, I haven't touched on the emerging markets of China, India, central
Europe, Russia -- where fundamentally, the entire market, in most cases, is
small- and medium-size businesses.  So in a sense, this market is even bigger
than the numbers I've given you.

Let's turn to our third customer group, which is consumers.  We've recently
done a lot of work on the consumer market to decide whether we should pursue
it aggressively and if so, where and when.  And we've defined this market in a
certain way that I want to explain to you.  You can define it lots of ways --
by channel, by product.  But we define it by behavior.  We define it as
individuals who buy information technology products and services with their
own money.  A $54 billion market in 1993.  We expect it will grow to $116
billion by 1998, a 17 percent growth rate.  In 1993, consumers represented 18
percent of the U.S.  market.  In the 1993 to 1998 period, they will represent
39 percent of the growth in the U.S.  market.  The product category includes
home PCs, PC peripherals, software games, network services -- you know what
they are.  And interestingly, most catagories and growth rates are the same
all over the world.

It's a highly fragmented business and, therefore, represents an opportunity
for us.  It is obviously being driven by the underlying and very basic
long-term trend toward computer literacy in the world.  Those of you who have
children know the difference between those of us who were born on the dark
side of the PC world -- and those who are on the light side.

Thirty-four percent of the U.S.  population was comfortable with this
technology in 1990.  In 1995, that number grew from 34 to 56 -- and it's
expected to go to 62 percent by the year 2000.  Very similar trends in Europe
and Asia.  So we're right in the middle of this boom.

It's a growth opportunity we cannot ignore and we will not ignore -- if
only because of the trend I mentioned earlier:  the commerical and the
consumer markets are being integrated by the new computing model and we want
to be operating across that entire model.

Now, this is not a business in which we historically have had a focus.  We
do not have a leading position from which to start -- but we do have a
position.  We have several billion dollars' of sales today in this business,
primarily in consumer PCs and on-line services.

Importantly, the studies we've done show that the IBM brand is well known
among consumers, has very positive attributes and it's very extendible into
this space.  We have a global manufacturing capability and we can command
prime shelf space.

But we've got a lot of things to work on.  We've got to work on the
perception that we have expensive products.  We've got to improve the look and
feel of our products.  We need to learn to do much better at high-volume,
low-margin manufacturing as we've learned in our PC business.  And we and the
rest of the industry have to better understand product cycles, fulfillment
cycles, shelf life, quick-response logistics, marketing -- all those things
that drive consumer businesses.  Most importantly, we've got to lead the
industry in ease of use.

Now, where will we compete?  Well, in this study we did we considered 70
different product and service categories and we boiled it down to 10.  I'm not
going to tell you those 10 because they're competitive at this point, but I
will tell you what our next steps are.

We are in the process of establishing a new integrated worldwide consumer
unit -- a whole new division within the company that will operate worldwide.
We're looking for a leader to run it.  We will focus initially on six to 10
major countries.  We will move all related hardware, software and services
into the new unit.  We will have a dedicated marketing and development
organization, but we will draw on common IBM technologies.  And we will
attract world-class partners.

Stay tuned on this one.  This is all futures.

Now let me talk about the fourth customer group -- which is both present
and future -- and that's OEM, the sale of our technology to other
manufacturers.  It's one of the unsung success stories in IBM.  It's one of
the fastest growing segments in the IT industry.  It's growing 16 percent a
year and we're growing much faster than that.  Our OEM sales were a
few-hundred-million dollars in 1992.  They were $3.3 billion in 1994.  And
they should top $4 billion this year.  From zero to $4 billion in a little
over three years.

Our margins are competitive with the OEM industry in every segment.  In IBM
Microelectronics, our gross profit margins increased 16 points from 1993 to
1994 and they should increase about the same this year.  In storage, our
margins increased 15 points from 1993 to 1994 and they should improve about 13
more points this year.

Our OEM customers value the very rich intellectual property that exists
inside of IBM -- which, in the past, we put a bushel-basket over and did not
make available outside the company.  You know we ranked number one in patents
in the U.S.  in the last two years.  We ranked number one through the first
six months of this year.  What you may not know is that IBM leads in
software-related patents.  We have 1,700 U.S.  software patents.  We have 40
percent of all front-of-the-screen software patents.  We have 27 percent of
all database patents.  We're filing 600 software patents a year versus 100 for
a well-known West Coast competitor.

When we first entered this market, we basically sold what we had.  And if
we ran out, that was it, no more.  We never designed anything specifically for
the OEM customers.  Since then, we have made a lot of progress in building up
a marketing infrastructure, designing industry- standard parts and developing
channel partners.

These are very important customers of ours.  Our top 11 OEM customers will
do $2 billion with us this year.  And they're all our competitors.  Almost
all:  Apple, Unisys, Toshiba.  Virtually all of Apple's 1994 and 1995 PowerMac
product line is supported by IBM technology -- not just our PowerPC chips but
our DASD and memory.

Going forward, our technology will appear in some unexpected areas.  You
all know the world is rapidly going digital.  Things that are "dumb" today
will be intelligent tomorrow.  Once digital, these products will be tied
together into the entire digital infrastructure.  Again, the new computing
model.

For example, in most factories, all the controllers running machine tools
aren't connected to anything.  Potentially valuable data is lost.  Connecting
those little brains in each one of those machine tools would yield very
valuable information -- resulting in better utilization of assets,
optimization of schedules, and redirecting production from one factory to
another.

You can expect us to continue to invest heavily in basic semiconductor and
storage technology.

Our last customer group is distributors and third parties -- retailers,
value-added resellers, as well as the independent software developers.

Historically, IBM has treated these important institutions as middlemen --
as conduits that we can use to distribute our products to the "real" customer.

No longer.  We now view these people as critical customers themselves.  Our
job is to help them succeed and make money.  We tip our hat to Lotus and how
it learned to work with industry partners and ISVs.  We will learn from Lotus.
I've just talked about the importance of the consumer in the small- and
medium-size businesses.  We can't afford to send a salesperson out to every
consumer and mom & pop store around the world.  We need to work with third
parties, so our growth strategy in the future is heavily focused on ensuring
that we treat them well, serve them well and manage the inevitable conflicts
that exist.

So, those are our five customer groups and some of the things we're doing
to exploit our opportunities.  Cutting across all of them is our over-arching
strategic view of the business which I mentioned earlier.  That is:  the
industry is rapidly moving to the point where it values services and solutions
more than raw technology.  The emerging computing model is moving away from
the stand-alone desktop model, the stand-alone host model, into a highly
connected collaborative world.  The new technology supporting ease of use and
ease of management will grow in importance.

And finally, there's an extraordinary amount of excess capacity in this
industry.  Success will go to those who lead at the forefront of where the
growth is -- and not lead in the old dimensions of the industry.

Thank you very much.

IBM Support via Internet

The attached information outlines procedures that customers can use
to access IBM Personal Software Service and Support via the Internet.
Some of these functions are new and some of the Internet site
addresses have recently changed so, there may be some errors in
the documentation.  Not all Personal Systems Software Products
support or use these functions.

_____________________________________________________
 IBM PERSONAL SOFTWARE SERVICES - INTERNET PROCEDURES
 ____________________________________________________

 The  following  features  are  provided  by IBM Personal Software Service and
 Support to customers via Internet:

 o   A Web Server that provides hyper-search access to technical databases
 o   Product information/hints and tips
 o   CSDs and all fixes made publicly available
 o   Submit a Defect - customers can submit defects under the Program Services
     "free" path electronically
 o   Send/Get Traces, Scenarios, etc. - files can be  exchanged  between  cus-
     tomers  and  the  technical support representatives.  (In order to obtain
     voice support and speak to a technical support representative,  customers
     should  call  1-800-992-4777.    During  the  Getting  Started  period of
     support, a subsequent toll call may be required.)
 o   PD/PSI tools specific to a product to perform problem determination
 _______________________________
 PRODUCT FILES AVAILABLE VIA FTP
 _______________________________

 You can FTP into a server named "ftp.software.ibm.com."

 NOTE:  The FTP name changed June, 1995.   The old  name  (ps.boulder.ibm.com)
        has  been  set  up  as  an alias, and will continue to work.  However,
        please start using the new name for all future references to  our  FTP
        server.

The  "ftp.software.ibm.com"  server provides information like hints and tips,
CSDs, tools and demos.  It is a read-only server.  Using "anonymous"  as  the
userid,  and  their  E-mail address as the password, customers have access to
the following directory structures for READ or GET access only:

 +---------------------------------------------------------------------------+
 |                                                                           |
 |   /ps/products/"productname"/fixes/"version"/"natlang"/"package"          |
 |   .  .                      /drivers/"packagename"/"files..."             |
 |   .  .                      /info/"files..."                              |
 |   .  .                      /info/text/"files..."                         |
 |   .  .                      /tools/"packagename"/"files..."               |
 |   .  /ews/"packagename"/"files..."                                        |
 |   .  /defect_submission/"files..."                                        |
 |   .  /tools/"packagename"/"files..."                                      |
 |                                                                           |
 +---------------------------------------------------------------------------+

 /ps/products/...    This is the primary  directory  where  the  products  are
                     listed.

 .../fixes/...       This directory is for the fix packages.

                     o   "version" is the version level of the product.
                     o   "natlang"  is  the  national  language  name  for the
                         package.   This subdirectory is  optional  since  the
                         product may not have national language support.

 .../info/...        This  directory  is  for information files, with optional
                     subdirectories.  The information files in this  directory
                     is  also used to create the "Browse service tips" section
                     on the Personal  Software  Services  WEB  server.    This
                     server       can       be       reached       at      URL
                     "http://ps.software.ibm.com."

 ...  "productname"/tools/...
                     This directory is for tools in support of the product.

 /ps/ews/...         Employee written software

 /ps/defect_submission/...
                     This directory contains an overall  process  document  on
                     defect  submission  as well as a standardized template to
                     fill out.

 /ps/tools/...       This directory is for tools in support of the entire "ps"
                     data area.   An example    would  be  the  LOADDSKF  disk
                     unpacking program.

 PACKAGING FORMATS

 README.TXT          This file will contain information such as

                     o   Name of the package
                     o   Which product this package is for
                     o   How to install the package
                     o   List of files in the package.

 ZIP FILES           PKZIP was used to package multiple files into one file.

 DISKETTE IMAGES     Diskette  Images are packaged with the LOADDSKF/SAVEDISKF
                     program.  A copy of the  LOADDSKF  unpacking  program  is
                     available in the "/ps/tools" directory.

 OBTAINING FILES FROM THE FTP SERVER
 ___________________________________

 1.  FTP to "ftp.software.ibm.com"

 2.  Logon as "anonymous"

 3.  Enter    your    E-mail   address   for   the   password   (for   example
     [e-mail]).

 4.  A "dir" will display something like:

 +---------------------------------------------------------------------------+
 |                                                                           |
 |   200 PORT command successful.                                            |
 |   150 Opening ASCII mode data connection for /bin/ls.                     |
 |   total 552                                                               |
 |   -rw-r--r--   1 0        3           4978 Sep 16 09:26 README_AIX        |
 |   -rw-r--r--   1 0        3            141 Nov  7 15:43 README_PS         |
 |   drwxr-xr-x   3 0        3            512 Sep 29 15:21 Web               |
 |   dr-xr-xr-x   2 0        0            512 Jul 19 16:55 bin               |
 |   drwxr-xr-x   6 208      200          512 Nov 10 20:20 ps                |
 |   drwxr-xr-x   2 0        3            512 Oct 19 13:34 servdir_client_cod|
 |   drwxrwxr-x   2 3        3         223744 Dec  1 07:54 ship.ptfs         |
 |                                                                           |
 +---------------------------------------------------------------------------+

 5.  Change  to the appropriate directories using the "cd" command.  To backup
     a subdirectory, type "cdup."

 6.  Change directories into the appropriate  directory  -  for  example,  "cd
     ckoa4a1"

     This directory contains:

       -rw-r--r--   1 208      200          774 Nov 21 10:08 README
       -rw-r--r--   1 208      200      1470160 Nov  3 15:15 rd2csd01.dsk

 7.  Use  the  "binary"  or "ascii" command to set the download option for the
     file.

     To change your transfer to binary, enter "type binary."  To see what your
     current type is set to,  type  "status."    The  README  file  should  be
     received as ascii ("type ascii").

 8.  Use the "get" or "mget" command to retrieve the files.

     For  example,  type  "get  rd2csd01.dsk" to get the disk image.  The file
     will be copied to the current directory on your workstation.  Be sure  to
     "get" any disk images as "binary."

 9.  Use "quit" to quit.

 NOTE:   Be  sure  you  type  the  commands  and names exactly as they appear!
        Everything is CASE sensitive.

 The steps for a Web browser are:

 1.  Open document URL "ftp://ftp.software.ibm.com"

 2.  Logon as "anonymous."  This may automatically be done with your browser.

 3.  Enter your E-mail  address  for  the  password.    An  example  would  be
     "[e-mail]."

 4.  Traverse down the directory structure by clicking on the icons.

 _________________________________________________________
 IBM PERSONAL SOFTWARE SERVICES - INTERNET TESTCASE SERVER
 _________________________________________________________

 Using  an  FTP  testcase  server,  customers  have the ability to submit test
 cases, configuration files, traces and  other  information  to  the  Personal
 Systems  Support  Family  products' technical support representatives.  Addi-
 tionally, IBM support representatives have the ability to provide information
 back to the customer.   DO NOT SEND FILES TO  THIS  SERVER  UNLESS  YOU  HAVE
 ALREADY OPENED A PROBLEM RECORD WITH THE SUPPORT CENTER, AND THE SUPPORT REP-
 RESENTATIVE  WORKING  ON THE PROBLEM HAS REQUESTED THE DATA.  (To contact IBM
 support, and speak to a technical support  representative,  customers  should
 call  1-800-992-4777.  During the Getting Started period of support, a subse-
 quent toll call may be required.)

 _____________________________
 SUBMITTING INFORMATION TO IBM
 _____________________________

 The support representative will tell you exactly where to place the  informa-
 tion and what filename(s) to use.  You will have the ability to create a file
 but  not update it (PUT/MPUT command).  So, if you want to update an existing
 file, you must use a new name.  It is recommended that the PMR (Problem  Man-
 agement  Report)  number  be  used somewhere in the filename.  Be sure to use
 "type ascii" for text files and "type binary" for binary file  transfer  when
 using the "put" command.

 o   Access  the  server  - the support representative will tell you the exact
     name of the server

 o   Userid - "anonymous"

 o   Password - your Internet E-mail address

 o   Sub-directory to use - "/ps/toibm/<productname>" - the support  represen-
     tative will give you the exact information

 o   Copy a file to the ftp - "put filename"

 o   Disconnect from ftp server - "bye"

 You  will not be able to receive information from these directories (GET/MGET
 command).

 Data in these directories will be removed after 7 working days.

 ______________________________
 OBTAINING INFORMATION FROM IBM
 ______________________________

 The support representative will need to tell you exactly  where  to  get  the
 information  and  which filename(s) to download.  Be sure to specify "binary"
 or "ascii" for the type, to get the files in the correct format.

 You will have the ability to  get  information  (GET/MGET  command)  but  not
 create or update a file (PUT/MPUT command).

 o   Access  the  server  - the support representative will tell you the exact
     name of the server

 o   Userid - "anonymous"

 o   Password - your Internet E-mail address

 o   Sub-directory to use - "/ps/fromibm/<productname>" - the  support  repre-
     sentative will give you the exact information

 o   Copy a file from the ftp - "get filename"

 o   Disconnect from ftp server - "bye"

 Data in these directories will be removed after 7 working days.

 5.  Click  on the file you want.  With some browsers you may have to select a
     "save to disk mode" function first.

 _____________________________
 QUICK LIST OF TCP/IP COMMANDS
 _____________________________

 ftp "hostname"           Start ftp

 close                    Send session with host

 open "hostname"          Start session with another host

 bye                      Exit ftp

 help                     Get Help

 ping "hostname"          Verify  host  system  exists and is responding.  Use
                          "Ctrl+Break " to quit

 cd "dirname"             Change host directory

 lcd "newdirpath"         Change workstation directory

 lcd                      Display current workstation directory

 dir                      View current host directory

 pwd                      View full path of host directories

 cdup                     Go up a host directory

 mkdir "dirname"          Make a host directory

 rename "oldfile newfile" Rename a file

 put "wksfile hostfile"   Copy a file from current  workstation  directory  to
                          current host directory

 get "hostfile wksfile"   Copy  a  file from current host directory to current
                          workstation directory

 !                        Shell to OS/2 from FTP.   Use "exit"  to  return  to
                          FTP.

 status                   View logon status to ftp host

 type "binary/ascii"      Set "get/put" transfer status.  Use "ascii" for text
                          files,  use  "binary" for files that you do not want
                          translated.

 NOTE:  Be sure you type the  commands  and  names  exactly  as  they  appear!
        Everything is CASE sensitive.

 _______________________________________________
 IBM PERSONAL SOFTWARE SERVICES HOME PAGE ON WWW
 _______________________________________________

 The  IBM  Personal  Software  Services Home Page is on the Internet available
 through the World Wide Web.   The web server contains  tips  and  techniques,
 closed  APARs,  tools, demos, and service offerings information.  The URL for
 the Personal Software Services Home Page is
   "http://ps.software.ibm.com/www/usa/ps/services/"

 NOTE:  The URL name changed June, 1995.  The old URL (ps.boulder.ibm.com) has
        been  set  up as an alias, and will continue to work.  However, please
        start using the new URL for all future references to our home page.

 To access the technical data:

 o   Go to URL:  "http://ps.software.ibm.com/www/usa/ps/services "

 o   This will bring you to the IBM Personal Software  Services  page.    Then
     choose "Public information and services (technical)".

 o   From the public information page:

     1.  To  perform  a keyword search of the latest tips, closed APARs, etc.,
         select "Search Service and Support Databases".   This  facility  will
         allow  you  to  search  the  databases for OS/2, PC DOS, LAN, and all
         other OS/2 applications included  in  the  Personal  Systems  Support
         Family.

     2.  To  download  the  latest  fixes,  select "Download services, problem
         reporting and points of interest".   From that page,  click  on  "Fix
         Service".   You will be presented with a list of products.  Fixes are
         under <product_name>/fixes.  (There are also other  items  under  the
         product menu such as info, demos, tools, and device drivers.)

         The URL is:  ftp://ftp.software.ibm.com/ps/products

         NOTE:    The   FTP   name   changed   June,  1995.     The  old  name
                (ps.boulder.ibm.com) has been set up as  an  alias,  and  will
                continue  to  work.   However, please start using the new name
                for all future references to our FTP server.

 __________________________
 SUBMITTING A DEFECT TO IBM
 __________________________

 To submit a defect against a Personal Systems Support Family product:

 1.  Go to URL:  "http://ps.software.ibm.com/www/usa/ps/services"

 2.  This will bring you to the IBM Personal Software  Services  page.    Then
     choose "Public information and services (technical)".

 3.  From  the  public  information  page,  select "Download services, problem
     reporting and points of interest".   On that  page,  review  the  section
     "Email Services for Problem Defect Reporting".

 NOTE:   Defects  submitted  in this manner will be treated as defined for the
        "free" defect path, under the product's Program Services period.  They
        will NOT receive the level of support provided by the Personal Systems
        Support Family Support Line offering.

Pete Norloff's Internet Access

INTERNET
InternetConnect
AFFORDABLE, OS/2-FRIENDLY INTERNET SERVICE

SLIP/CSLIP/PPP account
     Part-time and dedicated accounts
     News services, mail services (POP mail server for receiving mail,
          sendmail (SMTP) for sending mail), and name services
          included.
     Permanently assigned IP address.
     Domain name and network registration available.

Other services
     Technical consulting
     Custom software contracting.

In a nutshell, we're offering 28.8k bps OS/2-friendly SLIP/PPP accounts
for $19 per month plus $20 startup costs.  We intend to have enough
phone lines and modems that busy signals are an extremely rare event.
We're also offering dedicated 28.8k bps service for $100 a month plus
startup costs.  We are currently planning on setting up a small number
of accounts to help underwrite a portion of the cost of the T1
connection here.  The T1 connection is presently a fractional T1 running
at 256k bps and there is plenty of bandwidth to serve current needs.  We
can increase the width of the T1 line out to a full 1.5 Mbps on an hours
notice.

We provide the SLIP/PPP connection plus a mail account on the POP mail
server, plus access to Usenet News.  We are not planning on metering the
service however reasonable usage patterns are assumed.  At some point we
may have to say "x hours per month" but we're  hoping that the normal
usage patterns of individuals which allow for eating and sleeping will
keep connection times to a reasonable level.  We want to play it fairly
loose so that folks won't have to worry about extra connect time charges
and we won't have to set up an accounting system and billing system to
handle it.  People who have a need for full-time service have that
option though.

This descriptive text plus an application and agreement are available in
the file INTERNET.ZIP.  Please note that we would be happy to mail or
fax the application and agreement so you don't have to worry about
formatting and printing this text.

*************************************************************************

This application and agreement are available in the file INTERNET.ZIP.
Please note that we would be happy to mail or fax the application and
agreement so you don't have to worry about formatting and printing this
text.

NORLOFF COMPUTER CORP., P.O. Box 3451, Fairfax, VA  22038-3451
Fax: [phone], BBS: [phone]

Application for InternetConnect Service

Please complete this application and sign the attached contract then
mail them to the above address.  Your account will be activated within
24 hours after receipt of a properly completed application, a signed
contract, set-up fee and first months usage.  You will be called after
your account have been activated to be given your assigned password.

Company name: __________________________________________________________
(Complete this field only if this application is for a corporate
account.)

Individual name: _______________________________________________________
(If this is a corporate account, this must be the authorized signatory.)

Street address: ________________________________________________________

City/State/Zip: ________________________________________________________

Day phone:      ____________________________

Eve phone:      ____________________________

User id:        ____________________________
(If the user id that you request is currently used by another user, then
we will call you for a new user id.)

Please put a check mark by the desired service and circle the desired
service options.

____Part-time SLIP/CSLIP/PPP
     Protocol option:   SLIP   CSLIP   PPP                  $19.00
     Set-up fee:                                            $20.00
     Monthly billing: (See notes about network usage below)
____ Dedicated SLIP/CSLIP/PPP
     Protocol option:   SLIP   CSLIP   PPP
     Set-up fee option:
          customer supplies modem                           $50.00
          NCC supplies modem                               $350.00
               (allow up to 2 weeks for the installation of the
                telephone line)
          Monthly billing                                  $100.00

Date:       _____________

Signature:  _______________________________
          Your signature is required to process this application

Notes about network usage:  This account is being established without a
daily limit on the exact number of hours you may use.  While there is
presently no extra charge for exceeding a set number of hours, it is the
intention that this account not consume an excessive amount of connect
time.  While there is no set limit, it is understood that the account
will be used on a reasonable basis.  Reasonable in this instance means
on the order of 1 to 2 hours per day with occasional but rare heavy days
of up to 4 to 6 hours.  If all the dial-in lines here start to fill up
on a regular basis and there are a few users who are using an excessive
amount of time, those users will be asked to cut back on their usage or
switch to dedicated service at an increase in monthly charge.  If usage
is not reduced to reasonable levels or the account converted to a
dedicated account, the account will be terminated as is outlined in the
attached written agreement.

************************************************************************

THIS IS A LEGALLY BINDING CONTRACT AND BY SIGNING BELOW
I AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS

NORLOFF COMPUTER CORP.
T/A Norloff InternetConnect

The undersigned person or entity signatory (hereinafter the Subscriber)
agrees to the following Terms and Conditions of this InternetConnect
service Contract (hereinafter the Contract).  Access to the
InternetConnect service is provided subject to the following Terms and
Conditions.  Norloff Computer Corp. exercises no control over the
content of the information available through the InternetConnect
services.

1.  The phrase "the Company" refers to Norloff Computer Corp., a
Virginia Corporation (trading as Norloff InternetConnect; address of
Norloff Computer Corp., PO Box 3451, Fairfax, VA  22038-3451 USA) and
its assigns and operators of the InternetConnect service.

2.  The InternetConnect service provided to the Subscriber by the
Company may only be used in accordance with all applicable laws,
statutes, regulations and rules and solely for lawful purposes.
Transmission, promulgation, theft, procurement of, communication,
alteration, publication or storage of any information, protected
material/property, data or material in violation of any National Law of
any sovereign nation, or of International Law, the United States
Annotated Code, or of any state or local law, statute, regulation or
rule is strictly prohibited.  This includes, but is not limited to any
material, data, matter, software or software code, or intellectual
property protected by copyright, trade mark, privacy or other
proprietary, personal or property right, trade secret, or any other
statute.  It is unlawful and a violation of this Contract to
communicate, transmit, or promulgate in any matter, means or medium, any
threatening, harassing, or obscene material, matter, communication of
any sort or to otherwise use the InternetConnect service for any illegal
or unlawful purpose.

3.  The Subscriber is solely responsible for the knowledge of any
adherence to any and all laws, statutes, rules and regulations
pertaining (i) to the Subscriber's use of the InternetConnect services,
(ii) to the use of any networks connected to the InternetConnect
service, and (iii) to the communications means by which the Subscriber
connects their modem, PC, terminal or other equipment to the
InternetConnect service.

4.  The Subscriber agrees to indemnify and hold harmless the Company,
its officers, shareholders, agents and employees and its other
subscribers from any and all claims, costs, expenses, judgements, causes
of actions, attorneys fees, litigation and court costs resulting from
the Subscriber's use of the InternetConnect service in any manner,
whether directly, indirectly or by any act of commission or omission.

5.  Payment of the InternetConnect service fee is due on the first day
of the billing period of the selected service option.  Service started
from the first through the fifteenth day of the month is subject to the
full monthly service charge of the selected service option.  Service
started from the sixteenth through the last day of the month is subject
to half the monthly service charge of the selected service option.  An
InternetConnect service account is in default if payment of the
InternetConnect service fee is not received within 15 days after payment
is due.  If the Subscribers payment is returned to the Company unpaid,
the Subscriber is immediately in default and subject to a charge of $25
from the Company.  Accounts unpaid 30 days after payment is due may have
their service interrupted.  Such interruption does not relieve the
Subscriber from the obligation to pay the InternetConnect service fee.
Only a written request to terminate the service relieves the Subscriber
of the Subscriber's obligation to pay the monthly account charge.
Accounts in default are subject to an interest charge of 1.5% per month
or the Subscriber's state legal maximum allowable rate.  If the
Subscriber defaults, the Subscriber is to pay the Company its reasonable
expenses, including attorney and collection agency fees, incurred in
enforcing its rights under these Terms and Conditions.  An act of
default accelerates payments to be due immediately, as credit is no
longer being extended.

6.  In the event the Company is required to engage the services of an
attorney because of a breach by the Subscriber of any of the terms
herein contained, the Subscriber agrees to pay all of the Company's
reasonable attorneys fees and court costs.  Upon breach of this
Contract, all of Subscriber's rights and privileges shall be immediately
terminated and upon any such termination for breach of the provisions of
this Contract, or the breach of any applicable law or statue governing
the use of the InternetConnect service, all subscriber fees shall be
forfeited as liquidated damages to the Company.  In the event of
litigation both parties agree that the Law of Virginia shall apply and
both parties consent to the jurisdiction of the state courts of Fairfax
County, Virginia, or in the event of diversity of citizenship, the
United States District Court for the Eastern District of Virginia.  Both
parties expressly waive a jury trial.

7.  An InternetConnect service account can be canceled at any time by
either the Company or the Subscriber, upon written notice sent by the
Subscriber to the address of the Company listed in this Contract, upon
written notice sent to the last mailing address listed with the company
by the Subscriber on the Application for InternetConnect Service.  It
shall be the responsibility of the Subscriber to keep the Company
informed as to a valid mailing address to which notice can be sent.
Service terminated from the first through the 15th day of the month is
subject to half the monthly charge.  Service terminated from the 16th
through the last day of the month is subject to the full monthly charge.

8.  The Subscriber agrees that the Company has the right to delete all
data, files or other information that is stored in the Subscriber's
account if the Subscriber's account with the Company is terminated, for
any reason, by either the Company or Subscriber.

9.  The Company shall have the right to suspend service to the
Subscriber at any time, and for reasonable cause, without notice.  If
such a suspension is to last for more than 15 days, the Subscriber will
be notified as to the reason.

10.  Upon acceptance of the Subscriber's application for InternetConnect
service, the Subscriber will be provided with access to the
InternetConnect service.  Permissions for access to the InternetConnect
service shall remain valid and in force and effect during the pendency
of this Contract.

11.  The Subscriber's rights herein granted cannot be transferred, sold,
or used by anyone other than the Subscriber.  No more than one login
session can be used at any time by the Subscriber on any InternetConnect
service account.  If the Subscriber has multiple accounts, the
Subscriber is limited to one login session per account at any time.
Accounts which have been transferred to other parties, or show other
activity in violation of this paragraph, are subject to immediate
cancellation.

12.  The Subscriber certifies that he or she is at least 18 years of
age.

13.  LIMITED WARRANTY.  THE COMPANY WARRANTS THAT, IF A SUBSCRIBER IS
DISSATISFIED WITH THE SERVICE, THE COMPANY WILL, UPON WRITTEN
NOTIFICATION RECEIVED FROM THE SUBSCRIBER TO THE COMPANY, REFUND THE
SERVICE FEES FOR THE CURRENT MONTH OF THE DATE OF RECEIPT OF WRITTEN
NOTICE AND ANY PREPAID FEES FOR FUTURE MONTHS.  OTHER THAN THE
FOREGOING, NO WARRANTY IS MADE BY THE COMPANY REGARDING ANY INFORMATION,
SERVICE OR PRODUCT PROVIDED THROUGH, IN CONNECTION WITH, OR LOCATED ON
THE COMPUTERS OF THE InternetConnect SERVICE, AND THE COMPANY HEREBY
EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, INCLUDING WITHOUT
LIMITATION: (i) ANY WARRANTIES AS TO THE AVAILABILITY, ACCURACY, OR
CONTENT OF INFORMATION, PRODUCTS, OR SERVICES, AND (ii) ANY WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

14.  LIMITED LIABILITY.  ANY LIABILITY OF THE COMPANY, INCLUDING WITHOUT
LIMITATION ANY LIABILITY FOR DAMAGES CAUSED OR ALLEGEDLY CAUSED BY ANY
FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, ELECTRICAL
SURGE/DAMAGE/INTERFERENCE, DELETION, DEFECT, DELAY IN OPERATION OR
TRANSMISSION, COMMUNICATIONS LINE FAILURE, THEFT OR DESTRUCTION OF OR
UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORDS WHETHER FOR
BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER
CAUSE OF ACTION, SHALL BE STRICTLY LIMITED TO THE AMOUNT PAID BY OR ON
BEHALF OF THE SUBSCRIBER TO THE COMPANY FOR THE CURRENT MONTH.

15.  This Contract represents the complete understanding between the
parties as to the subject matter hereof, and supersedes all prior
written and oral negotiations, representations, guaranties, warranties,
promises, orders, statements or agreements between the parties or any
statement or representation made or furnished by any other person
representing or purporting to represent either party.  The Company
reserves the right to modify these Terms and Conditions by notifying the
Subscriber 30 days in advance of the effective date of the
modifications.

16.  Use of an InternetConnect service account constitutes acceptance of
these Terms and Conditions.

IN WITNESS of the above undertakings and agreeing to strictly abide by
said Terms and Conditions, the undersigned has attached his hand and
seal this __________ day of _______________, 199___.

If an individual:

Signature:  ______________________________________

Print Name: ______________________________________


If a company:

Name of Company: _________________________________

Authorized Signatory: ____________________________ (SEAL)

Print Name: ____________________________________

Title: __________________________________________

NPR and Win 95

National Public Radio, Morning Edition Commentary, 8/24/95
by James Fallows

   Everything about computers seems new, but the Windows95 phenomenon is about
as old as electricity. Its underlying principle is, Sell the sizzle and not
the steak. What Microsoft has achieved today is like what Detroit's automakers
pulled off thirty years ago, back in their era of world dominance, as they
unveiled each year's new cars.

   Each spring and summer in those days, newspapers and magazines would
speculate on what the new Ford Fairlane or Chevy Impala might look like. In
the fall, just before release date, dealers would cover their showroom windows
with paper -- and then, on that wonderful first night, searchlights would rake
the sky, the paper would be ripped off the windows, and you could join the
crowds to see and touch the 1963 LeBaron.

 In retrospect it was all a charming hoax. The cars were pretty much the same
each year -- bigger fins, different sheet metal -- and the real achievement
was the collaboration between business and media in making the model
change-over a riveting news event.

  It takes me back to those innocent boyhood days -- with Sandy Koufax on the
pitcher's mound, and the sporty Falcon in the dealer's window -- to witness
the spectacle of Windows95. Two groups of people watch the mounting frenzy
with astonishment. One is the tribe of Macintosh users, who hear about Win95's
marvelous new convenience and know that they've had the same, and more, for
the last ten years. The other group includes users of the OS/2 Warp operating
system from IBM, which for at least three years has had much stronger
technical features than those in Windows95. In automotive terms, the Mac users
are like Ferrari or MG drivers, the OS/2 crowd is like owners of some
tightly-engineered German machine, and both are watching in dumbfounded
admiration as this Buick Skylark, this Windows95, draws the spotlights in the
sky.

  Windows95 is a historic feat, but it is an achievement of commerce and
promotion rather than of technology. The groups whose lives will be different
because of it are software companies, who have a new standard for upgrades;
hardware companies, since Win95 demands more memory and disk space; and of
course Microsoft itself. A generation from now we will marvel, as with
yesteryear's autos, not at the ingenuity that went into the product but that
of the salesmanship, which has included getting the press to beat the drum for
this new software as it once did for new cars.

  Americans often think of themselves as a nation of innovators or tinkerers,
but long ago the world saw us as a nation of salesman. With Windows95 we are
returning to our roots.

OS/2 Wall Street Journal Ad

WHAT'S THE FUTURE OF OS/2 NOW THAT WINDOWS 95 IS SHIPPING?

The future of OS/2 is very bright, thank you.

It's hard to ignore the fact that a certain competitor is shipping a
certain piece of software.  But even in this blizzard of hype, we believe
the fundamental difference between our products is stark and clear.

Windows 95 is a 32-bit operating system designed to improve the user
experience on individual desktops.

O/2 is all of this, and much more.  It's designed to connect all
kinds of computers, large and small, at work or at home--for companies
and people whose success depends on the most reliable performance.

That's a huge difference.  And it's anything but theoretical.  OS/2
has been out there for seven years, becoming part of the world's business
fabric.

It's the engine that runs most of the banking industry's automatic
cash machines.  And controls the cash registers in fast food chains and
department stores. And makes reservations on the busiest airline systems.
It's in use wherever downtime simply cannot be tolerated.

But exactly what makes OS/2 such a reliable choice?  It offers true
multitasking and Crash Protection.  It's one smooth, seamless operating
system that works on PCs from the servers in the computer room to the
notebook in your living room.  It offers dependable connections inside a
company's network and out to the Internet.  It's a whole family of
products, for different size customers with different size needs.  All
with the same, easy way of working.

And most important, it's more than a promise.  OS/2 is polished,
perfected and battle tested in its third release, hard at work for
millions of users.  It powers more PC application servers than any other
system on the planet (including the vast majority of those running Lotus
Notes).

Will all of this change with the arrival of Windows 95?

Not one bit.  The importance of connected computers in our lives
will keep growing exponentially.  Our need to be connected, everywhere
from the office to the plane to the lounge chair in the backyard, is
becoming a way of life.

That's what OS/2 is all about. It doesn't come with all the hype.
We don't even have a rock song.  But rest assured, we're working hard to
make PCs work even better.

So if you're thinking about changing operating system software,
think about what it is you'd like to accomplish.  Because the choices
are now very easy to see.

IBM Solutions for a small planet.

Next MMOUG Meeting

Next month's MMOUG meeting will be held in on Wednesday, September 20, 1995,
4 pm at:

Department of Social Services
1621 E. Elm
Jefferson City, MO 65101
314-741-4198
Gary Pool will present a demonstration of Netview Distribution Manager/2.

From Columbia:

Highway 63 South to Highway 54 West (across the bridge) to
(be careful, this is still a dangerous intersection) Highway 50 East.
Go through lights at MO. Blvd, Broadway, Jefferson, Madison and Monroe

Take the CLARK AVENUE exit off of Highway 50.
Turn right onto Clark Ave, THEN
make an almost immediate left onto ELM Street.
Take Elm Street to IBM. IBM will be on the left.

  Eastland         Highway
 /                 Patrol         Elm Street
McDonalds________    HQ       ________________
|             DSS\___________/                |
|______________________________________________\_______
                 Highway 50                     Clark Ave Exit

MMOUG Registration Form

Name:_____________________________________  Nickname:_____________________
         Last Name,                First                         Initial

Company Name:_____________________________

Address:___________________________________  Work Phone:___________________

         ___________________________________  Home Phone:__________________

City:_________________________  State:_______  Zip Code:_____________________

Questionnaire

Your Operating System:
   ___ DOS  ___ OS/2 ___ WINDOWS ___ UNIX ___ OTHER __________________

Your Interest in Computers Include (Check all that apply):
   ___ Education  ___ Business   ___ Entertainment ___ OTHER  ________________
_______________________________________________________________________________
Annual membership fee for the Mid Missouri OS/2 Users Group is $30.00 US.
Purchase Orders are accepted.  Please make your check payable to MMOUG and mail to:
MMOUG, P.O. Box 30654, Columbia, MO.  65205-0645
Thank you for your support.
_______________________________________________________________________________
The Mid-Missouri OS/2 Users Group is a non-profit corporation who's dedicated purpose is to aid and
facilitate the education and communication between individual computer users, different computer
groups, and the general public.

The Woodmeister BBS is the official Bulletin Board of the MMOUG.  A copy of the Bylaws is
available for downloading from the Woodmeister BBS (314-446-0016).

For assistance with OS/2, call our Voice Mail at 314-636-0805.