OS/2 Shareware BBS: 16 Announce/16-Announce.zip/ivory.txt

Text File | 1994-08-11 | 17KB | 434 lines

TITLE
_____

IBM Tutorial Manager/2 version 2


ABSTRACT
________

INFORMATION, EDUCATION AND TRAINING JUST-IN-TIME AT WORK AND AT HOME

The new computing direction to client/server, work-group and others
requires a rethinking of end-user education and new levels of
ease-of-use, considering the training provided to the end-users.
Application specific training can be best done using 'just-in-time
training', i.e. tutorials integrated into the application.

Tutorial Manager/2 version 2 is a tool to develop and run interactive
computer based tutorials, presentations and training.  It will help
you create fast and effective training for your employees and together
with other IBM products will help ensure your customers are handled
quickly and efficiently.

IBM Tutorial Manager/2 version 2 provides for the following:

Application Development

o   Easy creation of interactive on-line education

o   Usage throughout the development cycle

    -   Integration with software design and production
    -   Integration with documentation and HELP creation

o   Easy creation of an application simulation

o   Reuse of prototype for software and information development

o   Runs parallel to application or stand-alone

Computer Based Training

o   IBM Tutorial Manager/2 language easy and fast to use

o   Powerful authoring functions

o   Encapsulation of Presentation Manager complexity

o   Multiple navigation possibilities for the student

o   Course flow can be dependent on interaction history

o   Extensive productivity tools for tutorial development

The author develops and compiles the tutorials.  The presentation
component is part of the final tutorial.  The tutorial runs on any
OS/2 installation (2.1 or later).


PRICE: US $1295.-

Planned Availability Date:  August 26, 1994


PROGRAM NUMBER
______________

Order Type     Part            Program
Number         Number          Name

5871-BBB       1322977         IBM Tutorial Manager/2

(Europe)
Order Type     Part            Program
Number         Number          Name

5696-896       1322977         IBM Tutorial Manager/2
5775-EL4       14H0204         IBM Tutorial Manager/2
                               DUA
5775-ES5       14H0204         IBM Tutorial Manager/2
                               DUA SoftCopyPacks
               11H0387         IBM Tutorial Manager/2
                               SoftCopyPack for 5
               11H0388         IBM Tutorial Manager/2
                               SoftCopyPack for 10
               11H0389         IBM Tutorial Manager/2
                               SoftCopyPack for 20
               11H0390         IBM Tutorial Manager/2
                               SoftCopyPack for 50
               11H0391         IBM Tutorial Manager/2
                               SoftCopyPack for 100



HIGHLIGHTS
__________

Tutorial Manager/2 version 2:

o   Lets nonprogrammers create interactive multimedia applications.

o   The tutorials can be stand-alone or linked to business applications.
    This can lead employees, business partners, and customers through
    a business process, ensuring quality and improving productivity.

o   Prototypes applications to test their usability and effectiveness
    before expensive investment in application development.

o   Improves training results by providing interactive and dynamic
    information tailored to the student needs through individual
    navigation paths.


DESCRIPTION
___________

With IBM Tutorial Manager/2 version 2 you can create stand-alone
training modules to be used anywhere and without expensive training
facilities.  The tutorial can be linked to business applications to
speed up learning and improve productivity.  You can build prototypes
of applications to test usa-bility and cost effectiveness.

The product contains the following four components:

1.  The Authoring Tool
    o   is used for production, testing, and preparation of tutorials.
2.  The Compiler
    o   parses and compacts final tutorials.
3.  The Presentation Component
    o   runs the compiled tutorials.
4.  The Capturing Tool
    o   generates window definitions from the OS/2 Presentation Manager.

The author creates ASCII course files with easy to learn "GML like"
control tags in any text editor.  Created tutorial files can be tested
with the authoring tool and then compiled for optimal use by the
presentation tool.

o   runs as OS/2 Presentation Manager application.
o   any application can activate a tutorial for processing.
o   a new authoring language using GML/SGML like tags.
o   creation and simulation of:
    -   Action Bars
    -   Pulldown Menus
    -   Popup Menus
    -   Listboxes
    -   Buttons (including user created buttons)
    -   Mouse and icon movements
    -   All standard PM and CUA'91 controls
o   graphics support for displaying graphics in the format of Bitmaps,
    Metafiles, and Icons.
o   building index and list of contents dynamically.
o   pre-compiler to compress and improve performance of tutorial material
o   conditional execution through the use of IF, ELSE, CASE, and WHEN.
o   passing control to other course parts or programs with BRANCH.
o   BREAK, IMBED, CALL, EXIT, and HYPERTEXT links.
o   loop processing with FOR, WHILE, REPEAT, and UNTIL.
o   use of author defined macros.
o   tutorial debugging as an integrated part of the authoring tool.
o   import and export of dialog resources.
o   supplying help with the tutorial through the applications or the
    tutorials own IPF help file.
o   enabling a tutorial for DBCS.
o   answer analysis through the use of a MATCH function.
o   interface to REXX with parameter passing back and forth.
o   animation capabilities.
o   Multi-media support (in conjunction with MMPM/2).
    -   Digital sound: WAV
    -   MIDI sound: MIDI
    -   Digital video: DVI, Indeo, Ultimotion
    -   Animation: FLI, FLC
o   Improved performance with exploitation of OS/2 32-bit support.


PRODUCT POSITIONING
___________________

INFORMATION, EDUCATION AND TRAINING JUST-IN-TIME AT WORK (AND AT HOME)

A multitude of new uses and users in the computing world is changing
the training and information technology with new opportunities to
provide more effective and efficient skill development.

It is obvious that a more modular, flexible and individual approach
saves cost and downtime.  Computer Based Training courses are more
cost efficient than conventional classroom training.  Greater savings
are realized as more people are trained at various locations
throughout an organization.

The new computing direction to client/server, work-group and other
architec-tural trends requires a rethinking of end-user education and
new levels of ease-of-use, considering the training provided to the
end-users.  Application specific training can be best done using
'just-in-time training', i.e. tutorials integrated into the
application.

IBM's Tutorial Manager/2 version 2 is a tool to develop and run
interactive computer based tutorials, presentations and training.  It
will help you create fast and effective training for your employees
and together with other IBM products will help ensure your customers
are handled quickly and efficiently.

The IBM Tutorial Manager/2 version 2 addresses the following markets:

1.  Application development

    Developers can either build stand-alone tutorials or integrate the
    tutorials in their application.

    The usage throughout the development cycle is

    o   Early and application-independent development of on-line product
        information
    o   Information reuse
    o   Easy application simulation in early project stages to e.g.
        evaluate user interfaces
    o   Develop tutorial in parallel to the application itself
    o   Ship Presentation Services with application to provide integrated
        tutorial

2.  Computer Based Training

    All enterprise organizations with a need to educate the employees or
    customers.

    The benefits for the customers are reduced costs for user training.
    Improved training results by interactive and dynamic information
    (tutorials).

3.  Kiosk systems

    Any time you are e.g. asking for a guided tour (exhibition, museum,
    art gallery) a kiosk system is able to provide this service.

    A 24 h service offering without any personnel: a kiosk system can
    help the user in case of any question 'what to do next?'.

4.  Service offering

    Writing tutorials and present the solution with animation, video,
    sound and user training, requires an experienced MultiMedia team.

National Language Support is expanded to 3 languages. Menus, messages and
publications will be translated for the following countries:  France,
Germany, and Japan.



TECHNICAL INFORMATION
_____________________


SPECIFIED OPERATING ENVIRONMENT

HARDWARE REQUIREMENTS:  The following hardware is required to run
IBM Tutorial Manager/2 version 2:

o   Any system unit, e.g. 386SX with 16 MHz supported by OS/2 2.1
    or later.
o   Disk storage of at least 7 MB free for IBM Tutorial Manager/2
o   Mouse
o   Display and display adapter as support by OS/2 2.1 or later.

SOFTWARE REQUIREMENTS:  OS/2 Version 2.1 or later.  For Multi-Media
support MMPM/2 is required (part of OS/2 2.1 but a separate installation
is necessary).  For FLI and FLC support Autodesk Animator (TM) player
for MMPM/2  is required.

(TM) Trade mark of Autodesk Inc.

Tutorials previously developed with IBM Tutorial Manager/2 5764-022
can be used with this version of IBM Tutorial Manager/2.



MARKETING FOCUS
_______________



MARKETING PROGRAMS

The 30-day money-back guarantee provides the end user with an
unconditional money back guarantee.  If for any reason the end user is
not satisfied with our Products or our Program Packages, the products
can be returned to the place of acquisition for a full refund.  The
products must be returned within 30 days from the date of acquisition
with a valid proof of license.  Only products obtained directly from
IBM, an IBM Business Partner, or EduQuest are eligible for this
program.  This applies to purchases or licenses obtained on or after
March 17, 1992.  Refer to announcement letter 92-147 for further
details.

PROMOTION PROGRAMS:  Demonstration copies of IBM Tutorial Manager/2
are available on request from the IBM Germany GSDL (German Software
Development Lab.). Samples can be downloaded from CompuServe GO
PSPAPROD, Section Tutorial Manager.


ORDERING INFORMATION:

All orders for software and publications are available via PartnerLink or
available through the IBM Software/Publications Hotline [phone]).

GEMS ORDERING INFORMATION:

  Part     Product  Unit     Minimum   Distribution
  Number   Type      of      Order     Location
                    Measure  Quantity
  =======  =======  =======  ========  ============
  1322977    (1)      (5)      001      IMSS

  16H9421    (L)      (5)      001      IMSS
  16H9422    (L)      (5)      001      IMSS
  16H9423    (1)      (5)      001      IMSS



AVAILABLE FOR ORDERING:  August 26, 1994.

DISTRIBUTION/SHIPMENT:  All shipping charges for IBM Licensed
Programs/Publications from an IBM designated shipping location will be
paid by IBM in accordance with IBM's shipping practices.  The
remarketer is responsible for shipping charges incurred by IBM as a
result of requested shipping arrangements which do not conform to
IBM's then current shipping practice.



TERMS AND CONDITIONS
____________________

LICENSING:  This Licensed Program will be available on a one-time
charge basis to all Authorized Dealers/Industry Remarketer-PC/
Software Dealers, offered for remarketing under the terms and
conditions of the IBM IBM Business Partner Agreement.

This program is licensed under the terms and conditions of the IBM
Program License Agreement (PLA) (Z125-3301-02).  A copy of the PLA is
packaged and shipped with each program.  The diskettes are in a sealed
envelope inside the package and requires the end user to break the
envelope seal.  This constitutes acceptance of the PLA.  No signature
is required.

IBM has acceptance terms for Additional License Copies for this
program.  Under these terms, customers may now acquire additional
licenses for this program by ordering a "Proof of Additional License"
certificate.  The new "Proof of Additional License", which is in the
form of a certificate, is the customer's authorization to make a
single copy of the program.  The certificate may be ordered in any
quantity.  The customer must have obtained an original program package
in order to acquire additional licenses.  The terms and conditions of
the IBM Program License Agreement supplied with the original program
package apply to the Additional License Copies, except that the
additional licenses may not be transferred.  There is no machine
readable code included with the new "Proof of Additional License"
package.

Customers now have a choice of acquiring additional licenses with the
new Proof of License certificate or by accepting the terms for
Additional Licenses Copies in the existing agreements (IBM Customer
Agreement, IBM Customer Agreement - License or End User Additional
License Agreement).


RETURNS:  INVENTORY ADJUSTMENTS IBM Tutorial Manager/2 may be returned
for credit as outlined in the Inventory Adjustment section of the
applicable IBM Agreement.  All licensed programs returned to IBM will
be credited at the Level 2 License Charge.  All invoices should be
paid in full until credit is received.

If the PLA package has been opened, but the diskette seal has not been
broken, the remarketer must accept the package and refund the money
paid to the end user.  These packages may be returned to IBM under the
returns pro-visions.

30-DAY MONEY-BACK GUARANTEE

IBM will provide a credit for any program package returned to its
point of acquisition, provided it was acquired in the 30 days prior to
the date of return and includes the accompanying documentation and
media.

Upon receipt of the program package the remarketer will sign the
Request for Credit for Returned Licensed Program (Z125-4830)
certifying that the program package and its accompanying documentation
and media was destroyed.  The Request for Credit for Returned IBM
Licensed Program may be obtained from the local IBM office.

To obtain credit for the returned program package, the remarketer must
submit the end user's sales receipt or invoice, a copy of the IBM
invoice and the Request for Credit for Returned Licensed Program,
signed by the remarketer and send to the IBM TCS processing location.

The return credit will be processed upon receipt of the above.  The
credit will be based upon level II pricing.

PRICE REDUCTION CREDIT:

IBM Tutorial Manager/2 may be eligible for a Price Reduction Credit.
The Price Reduction Credit will be determined by multiplying the
Shipment Count by the Product Credit.  The Shipment Count is the
quantity of the PLA program shipped to you by IBM during the two-month
period immediately preceding the effective date of the Price decrease.
IBM reserves the right to adjust the amount of the Shipment Count
based on its records.  The Product Credit is an amount IBM will
specify on the day of the Price decrease.

LIMITED WARRANTY:  PROGRAMS:  Yes.  MEDIA:  Three (3) months.

PROGRAM SERVICES:  Programs in this announcement are supported by the
IBM GSDL Boeblingen.  Support Center until August 26, 1996.  Access to
this Support Center is through the CompuServe network.  The statement
of service included in the program package describes this service.

IBM does not guarantee service results or represent or warrant that all
errors or program defects will be corrected.  Instructions for reporting
problems are included in the program publications.

UPGRADES:

Upgrades to IBM Tutorial Manager/2 version 2 release 1 from IBM
Tutorial Manager/2 version 1 release 1 may be obtained through IBM
Authorized Personal Computer Dealers, IBM Authorized Software Dealers
and Industry Remarketers.  The end user must present the original
proof of license(s) (original colored cover page of the User's Guide
or the Reference Manual) along with a completed and signed IBM
Personal Computer/System Program Remarketer Upgrade and Certif-ication
Form (available from the remarketer) with payment to the remarketer.
The proof of license must be the original -- no copies will be
accepted.  The remarketer will then give the end user a new IBM
Tutorial Manager/2 2.1. Remarketers are free to set their own prices
to the end user for these upgrades.