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- 103
- File Clerks
-
- (D.O.T. 206.362-010, .367-014, -018; and .387-010, -014, -022,
- -034)
-
- Nature of the Work
-
- All kinds of organizations businesses, government agencies, and non
- profit institutions generate records that must be arranged so that
- information can be located quickly. This creates many job
- opportunities for file clerks, who classify, store, retrieve, and
- update office information.
-
- File clerks, also called records and information clerks or record
- center clerks, examine incoming material and code it numerically,
- alphabetically, or by subject matter. They then store forms,
- letters, receipts, or reports in paper form or enter necessary
- information into other storage devices. Many file clerks still
- place paper files in file cabinets. Some clerks operate mechanized
- files that rotate to bring the needed records to them. Others film
- documents that are then stored on microforms (microfilm or
- microfiche). A small but growing number of file clerks use imaging
- systems that scan paper files or film and store the material on
- optical disks.
-
- Records must be current to be useful. File clerks ensure that new
- information is added to the files in a timely manner and may destroy
- outdated file materials or transfer them to inactive storage. They
- also check files at regular intervals to make sure that all items
- are correctly sequenced and placed. Whenever records cannot be
- located, the file clerk searches for the missing material. As an
- organization's needs for information change, file clerks implement
- changes to the filing system established by supervisory personnel.
-
- When records are requested, file clerks locate them and give them to
- the borrower. The document may be a sheet of paper stored in a
- drawer in a file cabinet or an image on microform. In the first
- example, the clerk manually retrieves the document and hands or
- forwards it to the borrower. In the latter example, the clerk
- retrieves the microform and displays it on a microform reader. If
- necessary, file clerks make copies of records and distribute them.
- They keep track of materials removed from the files and make sure
- that those given out are returned.
-
- A growing number of file clerks are using computerized filing and
- retrieval systems. When the amount of information in files is too
- large to be stored on a computer, information on the physical
- location of documents can be stored in a data base. To retrieve a
- document, the clerk enters the document's identification code,
- obtains the location, and pulls the document. A smaller number of
- files can be stored directly on the computer. Even when files are
- stored on the computer, backup paper copies generally are also kept.
- However, accessing files in a computer data base is much quicker
- than locating and physically retrieving paper files.
-
- In small offices, file clerks often have expanded responsibilities.
- These include typing (keyboarding), word processing, sorting mail,
- or operating copying machines.
-
- File clerks return files to storage after they are returned by
- borrower.
-
- Employment
-
- File clerks held about 257,000 jobs in 1992. Many other clerical
- workers also perform filing in connection with their work. While
- file clerk jobs are found in nearly every sector of the economy,
- about 4 out of 5 file clerks are employed in services; finance,
- insurance, and real estate; and government. More than 1 out of
- every 10 is employed in temporary services, and about 1 out of 3
- works part time.
-
- Job Outlook
-
- Job opportunities for file clerks should be plentiful through the
- year 2005 because a large number of workers will be needed to
- replace workers who leave the occupation each year. Turnover is
- very high, highest among all record clerk occupations. This
- reflects the lack of formal training requirements, limited
- advancement potential, and relatively low pay.
-
- Jobseekers who have typing (keyboarding) and other secretarial
- skills and are familiar with a wide range of office machines,
- personal computers in particular, should have better opportunities
- than less experienced applicants. File clerks should find many
- opportunities for temporary or part-time work, especially during
- peak business periods.
-
- Employment of file clerks is expected to grow about as fast as the
- average for all occupations through the year 2005 as recordkeeping
- requirements continue to rise in conjunction with rising economic
- activity. Demand for file clerk services will be strongest in the
- rapidly growing health sector. However, the expected growth in the
- volume of paper records should be partially offset by the greater
- use of automated and computerized systems that increase file clerks'
- productivity. In addition, use of personal computers by
- professionals and managers will relieve file clerks of accessing the
- growing number of documents stored on computers.
-
- (See introductory part of this section for information on training
- requirements and earnings.)
-