Info-Mac 3/Info_Mac_1994-01.iso/Periodical/TidBITs/TidBITS#164⁄15-Feb-93.etx

Text File | 1993-02-15 | 28KB | 614 lines

TidBITS#164/15-Feb-93
=====================

 This issue ranges widely, from a warning about our recently
   published ATM hack to a look at a pending lawsuit against
   Microsoft for thoroughly unpleasant behavior. Also check out
   reviews of four Internet books, the free Macintosh Hardware
   System Update and a MODE32-like Enabler, an upgrade to
   AppleShare 3.0.1, CE's Test Drive program for user groups,
   humorous notes from Macworld SF, and an open letter concerning
   Apple's questionable policy on repair parts.

 Copyright 1990-1993 Adam & Tonya Engst. Non-profit, non-commercial
   publications may reprint articles if full credit is given. Other
   publications please contact us. We do not guarantee the accuracy
   of articles. Caveat lector. Publication, product, and company
   names may be registered trademarks of their companies. Disk
   subscriptions and back issues are available - email for details.

 For information send email to [e-mail] or [e-mail]
 CIS: 72511,306 -- AppleLink: [e-mail]@internet#
 AOL: Adam Engst -- Delphi: Adam_Engst -- BIX: TidBITS
 TidBITS -- 9301 Avondale Rd. NE Q1096 -- Redmond, WA 98052 USA
 -----------------------------------------------------------------

Topics:
    MailBITS/15-Feb-93
    Font Folder Hack Warning
    CE Test Drives User Groups
    LaserWriter Pro 600 Upgraded
    Apple's Unfair Parts Policy
    AppleShare 3.0.1 Upgrade
    Macworld Quotes
    Apple Software Enhancements
    DOS 6.0 and Compression?
    Internet Books, In Review
    Reviews/15-Feb-93

[Archived as /info-mac/digest/tb/tidbits-164.etx; 28K]


MailBITS/15-Feb-93
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Font Folder Hack Warning
------------------------
  by Matt Deatherage -- [e-mail]

  In TidBITS#162, there's a second part of a hack started in
  TidBITS#157 to make ATM 2.0.2, 2.0.3, and 2.0.4 work under System
  7.1. The hack in TidBITS#157 involves replacing the Folder Manager
  identifier 'extn' with 'font', so ATM looks in the Fonts folder
  instead of the Extensions folder when seeking Type 1 fonts to
  render. Of course, System 7.0 and System 7.0.1 don't have the
  'font' selector for the Fonts folder, so you can't take this
  hacked version of ATM back to those older systems and expect it to
  work.

  The second part of the hack adds the 'font' selector to these
  earlier systems by modifying the 'fld#' resource in your system
  file - this makes the Folder Manager create and subsequently use
  whatever folder name in the System Folder you add to the 'fld#'
  resource with the selector 'font'. Now, since you've hacked ATM to
  use the 'font' selector to FindFolder (instead of 'extn') and
  since you've added that selector to your 'fld#' resource, ATM will
  look in the folder you specified for your Type 1 fonts.

  (Editing the 'fld#' resource does change how FindFolder works, but
  the next time you install something it could get rewritten, and
  Apple doesn't guarantee any of this.)

  Unfortunately, the LaserWriter driver won't do the same thing - it
  will still look in the Extensions folder while ATM is looking in
  this new folder, so you could wind up with ATM working but
  printing broken. Only LaserWriter driver 7.1.2 (which comes with
  System 7.1) or later (like version 7.2, which comes with the
  LaserWriter Pro) will use the 'font' selector to find fonts, so
  you either have to use those drivers or hack the LaserWriter
  driver to make _it_ look in your new folder (can you detect an
  increasing chain here?).

  Also, the hack is of limited use - since you have to have 7.1 (or
  a LaserWriter Pro, or more hacking nerve) to have a LaserWriter
  driver that will find your fonts in the same place that your
  hacked ATM will, you probably won't need one copy of ATM that
  works under both 7.0 and 7.1 (unless you revert to 7.0 often from
  7.1). It just seems easier to take advantage of Adobe's upgrade
  offer to ATM 3.0 unless you really like this kind of two-bit
  surgery.


CE Test Drives User Groups
--------------------------
  Mark H. Anbinder, our ever-vigilant Contributing Editor, reported
  on CE Software's innovative Test Drive program in TidBITS#161. The
  program recompenses dealers for sales lost to mail order vendors
  and direct sales. Under the program, dealers demo QuicKeys to
  users, then give them a crippled version of QuicKeys that works
  temporarily. At the end of that time, if the user orders the full
  version directly from CE, CE compensates the dealer who generated
  the sale by tracking the serial number on the Test Drive disk. We
  asked if the same program would apply to user groups, and although
  it didn't at the time, CE has now instituted a similar program for
  user groups.

  A recognized user group can contact CE (in the person of Michele
  Eddie, CE's User Group Coordinator) and request a Test Drive disk
  coded for that user group. The user group then distributes the
  disk to members, and when the users purchase the full version of
  QuicKeys from CE, the user group receives a bonus for generating
  that sale. Jim Sheldon-Dean, QuicKeys Product Manager, said, "We
  are including the user groups in recognition of the fact that they
  play an important role in the education and support of users. CE
  has always been a friend of user groups, and we hope that their
  involvement in Test Drive will help repay them for their support
  in the past."

  We're pleased to see CE's support of user groups and hope the Test
  Drive program will introduce more people to QuicKeys (which we
  rely on heavily) and generate much-needed revenue for user groups.

    CE Software, Michele Eddie -- 515/224-1995 -- 515/224-4534 (fax)
      [e-mail]
      CE.PR on AppleLink
      CESOFTWARE on America Online, GEnie, and MCI Mail

  Information from:
    Jim Sheldon-Dean, QuicKeys Product Manager


LaserWriter Pro 600 Upgraded
----------------------------
  by Mark H. Anbinder, Contributing Editor -- [e-mail]
     Technical Support Coordinator, BAKA Computers Inc.

  In addition to introducing its new LaserWriter Select printers,
  Apple announced last week that the basic LaserWriter Pro 600 model
  will now ship with 8 MB of RAM as a standard feature. This will
  enable LaserWriter Pro 600 owners to take advantage of the
  printer's 600 dot-per-inch resolution and PhotoGrade capability
  without having to purchase a memory expansion.

  Apple originally offered the memory expansion free of charge as an
  "introductory offer," and has apparently decided to make it a
  permanent change. This makes sense, as it will allow the
  LaserWriter Pro 600 to offer 600 dpi printing right out of the
  box.

  The LaserWriter Pro 630 still differs from the 600 model in that
  it offers an EtherTalk port in addition to the LocalTalk, serial,
  and parallel ports that are common to both printers, as well as
  two SCSI ports (one external HDI-30 connector and one internal
  connector) to allow the use of an internal or external hard disk
  for font storage.

  Information from:
    Apple propaganda


Apple's Unfair Parts Policy
---------------------------
  by Fred Condo -- [e-mail]

  Recently, my Apple CD-ROM drive's eject mechanism failed. The
  warranty had expired. I took it to my authorized Apple dealer for
  service. The technician there identified a gear, whose cost he
  estimated to be $5, as the faulty part.

  Apple, however, absolutely refuses to sell its dealers anything
  but the entire drive mechanism (that is everything except the
  power supply and case), whose cost is approximately $500. This
  cost is borne by the customer.

  A call to 800/SOS-APPL, Apple's hotline, put me in touch with
  Scott, a polite young man who confirmed that Apple would not sell
  parts, but only the entire "module," which in this case is
  virtually the whole unit. Scott cited a corporate concern Apple
  had about complex inventories as its corporate reason for this
  policy.

  Scott politely took a formal complaint from me to be forwarded to
  Apple management.

  The Macintosh is a great product. It deserves to be backed by a
  fair and reasonable service parts policy.

  Meanwhile, my friendly local Apple service technician is scouring
  the Earth for someone who will break the conspiracy and sell him
  the contraband $5 gear. If I sound a little bitter, I suppose I
  am, as any consumer would be in the face of a bald-faced corporate
  scam by a company he used to respect. For the $500 Apple wants me
  to pay for a $5 gear, I could easily buy a new CD-ROM drive.
  [Admittedly, at least you could get a better drive for the money,
  not that that's any consolation. -Adam]

  I will even concede that Apple's "modules-only" policy may make
  sense for purely electronic modules such as motherboards. It does
  not make sense, however, for mechanical devices such as CD-ROM
  drives, as their mechanical components are subject to higher
  failure rates, by their very nature, than are electronics with no
  moving parts.

  If you disagree with Apple's policy, I hope you call their 800
  number or write them to let them know (politely, of course) that
  their policy is wrong. I also suggest avoiding the purchase of
  Apple peripherals with moving parts until their blatantly unfair
  and rapacious repair policy is rescinded. If this policy has
  caused you substantial, unfair costs, I hope you will join me in
  reporting it to your local consumer protection authority (in
  California, the Department of Consumer Affairs). Please also
  report your experience as I have on the net. Perhaps public
  embarrassment over a patently anti-customer policy will sway them
  to alter it.


AppleShare 3.0.1 Upgrade
------------------------
  The $1,199 AppleShare Server 3.0.1 is now shipping. Enhancements
  include minor bug fixes in the file and print servers, the ability
  to run on System 7.1, improved compatibility with CE Software's
  QuickMail 2.5, increased client performance during file
  duplication, and improved compatibility with Dantz's Retrospect
  Remote.

  If you bought version 3.0 from an authorized Apple reseller
  between 01-Jan-92 and 01-Apr-93 you can upgrade for free until
  01-Apr-93. Your dealer may have upgrade coupons, or they can be
  found on AppleLink in  AppleLink -> Apple Sales & Mktg -> Apple
  Programs -> AppleShare Server 3.0.1 Upgrade Program. Fill out the
  coupon and mail it in with the original, dated, itemized, folded,
  spindled, mutilated, and notarized-in-blood sales invoice or your
  original AppleShare Server 3.0 File Server disk for each upgrade
  requested. Expect delivery in two or three weeks.

  Mail coupon and proof of purchase to:

    AppleShare Server 3.0.1 Upgrade Offer
    Apple Computer, Inc.
    P.O. Box 1584
    Minneapolis, MN 55440-1584

  Information from:
    Apple propaganda


Macworld Quotes
---------------
  I thought you might enjoy these quotes and notes from Macworld San
  Francisco. Nothing serious here, or is there?

  "Steve Jobs is like herpes. He's never going to go away." -Guy
  Kawasaki, speaking about NeXT.

  "The difference between Sculley and me is that I know I don't have
  vision." -Guy Kawasaki, when asked about his opinion of John
  Sculley.

  "The first time is science; the second time is engineering, and
  I'm a scientist." -paraphrased from the inimitable Cliff Stoll,
  when talking about catching hackers.

  And finally, though not exactly a quote, we'd like to acknowledge
  MacWEEK's cleverly and ambidextrously presented awards. One hand
  gave Microsoft Word 5.1 the 1992 Diamond award for word
  processing, saying that "Microsoft has [...] made the program
  easier to use and more powerful." With its other hand, MacWEEK
  presented Microsoft with a 1992 Dubious Achievement award. This
  one was the "The Easy Way Award," which went to Word 5.1, "the
  only 'ease-of-use' upgrade that managed to make an already
  difficult program even harder to use. What do those icons mean
  anyway?" Hmm...

  Related articles:
    MacWEEK -- 14-Dec-92, Vol. 6, #44, pg. 72
    MacWEEK -- 04-Jan-93, Vol. 7, #1, pg. 34


Apple Software Enhancements
---------------------------
  by Mark H. Anbinder, Contributing Editor -- [e-mail]
     Technical Support Coordinator, BAKA Computers Inc.

  Last Friday Apple announced a set of software enhancements that
  improve the performance of a variety of Macintoshes using System
  7.1. In addition, Apple released the long-awaited System Enabler
  that replaces MODE32 for users of System 7.1.

  The Macintosh Hardware System Update should interest a wide
  segment of the Macintosh population - though Apple says they do
  not expect most people to require this update. This "set of
  software enhancements" (the Installer installs only the parts of
  the update that your Mac needs) improves high-speed serial
  communications reliability, system clock precision, reliability of
  floppy ejects on shutdown, and low-memory performance on specific
  Macs. We suspect Apple has underestimated the number of users who
  will value this update

  MODE32, created by Connectix and licensed by Apple a little over a
  year ago, allows users of the Macintosh II, IIx, IIcx, and SE/30
  to utilize 32-bit memory addressing under System 7. This allowed
  these Macs to address more than 8 MB of physical RAM, or more than
  13 MB of virtual memory. Using 32-bit addressing, Macintosh II
  users can access up to 68 MB of physical memory when a PMMU (paged
  memory management unit) is installed, and users of the other three
  machines may access up to 128 MB of physical memory. All of the
  machines will be able to address up to one gigabyte of virtual
  memory. MODE32 wasn't fully compatible with System 7.1, but Apple
  did not have a replacement ready until now.

  These products are available free of charge from a number of
  online services and US readers can also order it starting 24-Feb-
  93 from one of Apple's handy-dandy fulfillment houses for a $10
  shipping and handling charge. Readers with access to AppleLink may
  peek in Software Sampler -> Apple SW Updates -> Macintosh ->
  Supplemental System Software.

    Apple -- 800/892-4649

  Information from:
    Apple propaganda


DOS 6.0 and Compression?
------------------------
  John Bittner writes:

  I just saw a demo of DOS 6.0 at the Infomart in Dallas Texas. It
  has many new features such as built-in backup software, undelete,
  move, transparent hard disk compression, hard disk
  defragmentation, memory management improvement, and built-in
  anti-virus software.

  The file compression will work with floppy disks which should
  double their capacities. I asked the rep if Apple File Exchange
  would be able to read a compressed floppy. He did not know. I
  doubt it will. DOS 5.0 will not be able to read compressed
  floppies either. Will they have to rewrite Apple File Exchange
  (AFE) to read them? Will Mac users need a new floppy drive to use
  AFE on the compressed floppies?

  [We don't expect Macintosh users will need new floppy drives to
  read compressed disks, but we doubt that AFE will function
  correctly with DOS 6.0 compressed disks. Apple may not update AFE
  but might instead update the commercial Macintosh PC Exchange to
  handle those compressed disks. Third-parties such as DataViz will
  probably sell solutions relatively quickly. -Adam & Tonya]

  Information from:
    John Bittner -- [e-mail]


Microsoft and Stac
  Stac Electronics, compression software leader in the PC world and
  soon to be a compression contender in the Mac arena with its
  driver-level compression utility Stacker, claims that the
  compression capabilities in DOS 6.0, called DoubleSpace, infringe
  on two of Stac's compression patents. Here's an abbreviated
  version of the story from Stac's lawsuit.

  As Stacker for DOS became popular, Mr. Bill became interested in
  the technology and asked the president of Stac to contact
  Microsoft about including it in DOS. Keep in mind that DOS's main
  competitor, DR-DOS from Novell, already includes compression
  capabilities. Stac and Microsoft negotiated licensing issues, and
  Microsoft refused to pay any royalty to Stac for the license,
  making it clear that if they didn't use Stac's technology, they
  would use someone else's, and even at one point showing Stac a
  spreadsheet outlining the adverse impact on Stacker's sales if
  this happened. As negotiations continued, it became clear that
  Microsoft wanted Stac's technology but didn't want to pay for it.
  Irritated, Stac broke off the talks. Finally, Microsoft called
  Stac again, because they determined that their own compression
  code infringed on at least one of Stac's patents. Microsoft
  promised to send Stac a licensing proposal and a beta of DOS 6.0.
  A month or so later, in January of 1993, Microsoft sent the beta,
  but included a note saying essentially "Don't worry about the
  patent stuff. We are just going to keep our changed code which
  does not infringe."

  All fine and nice, but when Stac examined the beta, they
  determined that it infringed on two of Stac's patents. That's not
  the end of the story though. Microsoft sent Stac a preliminary
  press release that Microsoft plans to license, for free, the
  compression code in DoubleSpace, to all comers to create an
  opportunity for third parties to enhance DOS 6.0's compression
  features with add-on boards, chips, and software. Needless to say,
  Stac was not pleased, and brought in the legal howitzers.

  Interestingly, although Stac seems like the poor, downtrodden
  underdog in this case, their white hat is a bit soiled. Remember
  the DoubleUp compression board from Sigma Designs that used
  Salient's DiskDoubler as an interface? Well, that board used a
  chip from Stac, and after Stac received a patent on their
  algorithms, licensing talks with Salient bogged down even though
  Salient only needed to license the expansion code since the Stac
  chip on the DoubleUp board handled compression. Although no one
  specifically identified any malice on Stac's part, we do wonder if
  Stac's forthcoming Stacker for Macintosh might have played a role
  in the talks falling apart.

  It's a nasty world out there - I'm amazed at how pleasant most
  people on the Internet are in comparison to what goes on in real
  life.


Internet Books, In Review
-------------------------
  by Ellen Hoffman, Merit/NSFNET Information Services

  [This review reprinted with permission from Link Letter, Vol. 5,
  #3, Nov-92. Link Letter is published by Merit/NSFNET Information
  Services. To subscribe send email to:
  <[e-mail]>.]


Informative Internet Books Rolling Off The Presses
  The growth of the Internet has created a market for commercial
  publishers, resulting in a flurry of new books on getting started
  with the Internet. This trend is a change from the past, when most
  Internet "how-to" information was produced by unpaid volunteers
  and available at no cost online. The newest books are hardly
  mass-market paperbacks, but for those who don't have online access
  to free sources of information or just like having a one-source
  reference on their desks, these books are excellent beginning
  guides to the Internet.

  Three books already on the shelves include works by authors who
  have previously been active in developing online materials. They
  have their roots in academia, where the Internet has been most
  widely deployed and have brought their extensive knowledge to
  these publications.


Zen and the Art of the Internet
  For a short and to-the-point introduction, Brendan P. Kehoe's "Zen
  and the Art of the Internet" (Prentice Hall, 112 pages, $22.00) is
  the second edition of a popular online work issued earlier this
  year. It provides updates to the earlier document and some minor
  corrections. The primary focus is what resources are out on the
  Internet, and how to find out more about using them. This work is
  ideal for individual users who have questions about using the
  Internet. Kehoe initially developed his publication while a
  college system administrator who found himself answering the same
  questions again and again. When he developed this piece to resolve
  his frustrations, he also wrote an excellent and friendly summary
  that benefits all beginning users.


The Whole Internet User's Guide and Catalog
  Ed Krol's 1989 paper, "Hitchhiker's Guide to the Internet," was
  one of the first general introductions to the Internet for the
  non-technically inclined. He has followed that success with his
  new book, "The Whole Internet User's Guide and Catalog" (O'Reilly
  & Assoc., 376 pages, $24.95). Krol's book goes beyond Internet
  resources to provide an overview of the network's history,
  technical foundations, and policies. The book evokes the culture
  of the Internet to help the network novice get a feel for the
  network's structure which can be useful background for
  understanding how to best use the Internet. Like Krol's earlier
  work, the breezy style makes for pleasant reading on what could
  have been a very heavy-weight topic. The old-time woodcut
  illustrations in the catalog resource list at the end contribute
  to the charm of this work.


The Internet Companion: A Beginner's Guide to Global Networking
  The third book comes from Tracey LaQuey with Jeanne C. Ryer, "The
  Internet Companion: A Beginner's Guide to Global Networking"
  (Addison-Wesley, 196 pages, $10.95). LaQuey's previous book,
  "User's Directory of Computer Networks" (Digital Press, 653
  pages), has been a primary resource on network providers since its
  publication two years ago, although rapid changes in networking
  have dated some of the material - a problem with any book covering
  this subject. LaQuey brings her knowledge to her newest work and
  provides a well-researched introduction to Internet resources and
  uses.


Internet: Getting Started
  Not all guidebooks come from commercial publishers. SRI
  International has produced an excellent introduction in "Internet:
  Getting Started" (SRI, 333 Ravenswood Ave., Menlo Park, CA 94025,
  318 pages, $39). Edited by April Marine, this book has an
  international flavor, covering not only the US Internet, but also
  networks throughout the world. It is particularly useful for the
  beginner who is interested in connecting to the Internet, and
  provides more technical detail in addition to sections on Internet
  resources. It has an excellent list of network providers and also
  other organizations which are important to Internet administration
  and development.


Additional resources via anonymous FTP
  A number of other books are scheduled for release early next year.
  Of course, there are still many sources of information that don't
  cost money if you have a connection to the Internet. Two excellent
  resource guides developed by the information services staffs at
  NorthWestNet and CICnet are available by Anonymous FTP, as well as
  Kehoe's "Zen and the Art of the Internet" (first edition). Both
  guides can also be purchased in hard-copy format from their
  publishers.

  The "NorthWestNet User Services Internet Resource Guide" online
  version (1992, 300 pages) is available only in PostScript format.
  To find out about getting the files, get the file README.nusirg in
  the directory /nic/nwnet/user-guide from ftphost.nwnet.net.

  The "CICNet Resource Guide" is available in both text and
  PostScript formats. For information on obtaining the Guide online,
  use Anonymous FTP to access nic.cic.net and get the file README in
  the directory /pub/resourceguide.

  If you are interested in obtaining "Zen" and other free, online
  introductory information on the Internet, a good source is the
  document collection found in archives around the Internet called
  introducing.the.internet. To find out more about accessing these
  publications, send a message to [e-mail] with the
  first text line: send access.guide.


Reviews/15-Feb-93
-----------------

* MacWEEK -- 08-Feb-93, Vol. 7, #6
    In Control 2.0 -- pg. 55
    Helix Express 1.0 -- pg. 55
    WordPerfect Works 1.2 -- pg. 60
    Dayna network Management System 1.0 -- pg. 60

* Macworld -- Feb-93
    Security Programs -- pg. 144
      (too many to list)
    24-bit Color Cards -- pg. 152
      (too many to list)
    Personal Information Managers -- pg. 160
      (too many to list)
    Network Utilities -- pg. 168
      (too many to list)
    Microsoft PowerPoint 3.0 -- pg. 188
    MacroMind Director 3.1 -- pg. 190
    DateBook 1.5.1 -- pg. 192
    TypeReader 1.0 -- pg. 192
    PowerBooks 145, 160, & 180 -- pg. 196
    Action 1.0 -- pg. 202
    ElectricImage Animation System 1.5.1 -- pg. 204
    Power Portrait -- pg. 206
    PowerVision and BookView Imperial -- pg. 208
    Business Sense 1.6 -- pg. 208
    WideWriter 360 -- pg. 212
    ACT for Macintosh 1.0 -- pg. 214
    Microsoft Works 3.0 -- pg. 218
    Magnet 1.0 -- pg. 220
    Poetry in Motion -- pg. 222
    HP LaserJet 4M -- pg. 222
    Sketcher 1.0 -- pg. 224
    PhonePro 1.0.3 -- pg. 224
    Sportster 14,000 Mac & Fax -- pg. 226
    SimLife 1.0 -- pg. 226
    Inspiration 4.0 -- pg. 230
    MacGlobe 1.3 -- pg. 230
    So I've Heard, Volume 1: Bach and Before -- pg. 235
    Media Control Station -- pg. 235
    Intouch 2.0.4 -- pg. 236
    Insanity 1.0 -- pg. 236
    Expert Landscape Design -- pg. 238
    ClearVue/SD21 -- pg. 238


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