Info-Mac 3/Info_Mac_1994-01.iso/Periodical/TidBITs/TidBITS#165⁄22-Feb-93.etx

Text File | 1993-02-22 | 28KB | 631 lines

TidBITS#165/22-Feb-93
=====================

 This week we look more closely at component level repair and
   whether or not it is reasonable to expect Apple to do it,
   report on a deal from Connectix that, in an unusual move, is
   only open to users of online services, and present much-awaited
   benchmarks on the just-released machines, again from Tom
   Thompson and BYTE Labs. Also, those of you on the Internet
   can check out parts of "The Internet Companion," available
   via anonymous FTP.

 Copyright 1990-1993 Adam & Tonya Engst. Non-profit, non-commercial
   publications may reprint articles if full credit is given. Other
   publications please contact us. We do not guarantee the accuracy
   of articles. Caveat lector. Publication, product, and company
   names may be registered trademarks of their companies. Disk
   subscriptions and back issues are available - email for details.

 For information send email to [e-mail] or [e-mail]
 CIS: 72511,306 -- AppleLink: [e-mail]@internet#
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 -----------------------------------------------------------------

Topics:
    MailBITS/22-Feb-93
    Online Books
    Connectix Online Offer
    Apple Repair, Continued
    February Mac BYTE Benchmarks
    Reviews/22-Feb-93

[Archived as /info-mac/digest/tb/tidbits-165.etx; 28K]


MailBITS/22-Feb-93
------------------
  Lots of people have asked us where they can get the 32-bit Enabler
  and the Macintosh Hardware System Update. As yet, they have not
  appeared where the net public can find them. We have received
  contradictory information about whether or not these programs have
  even been released, so as a result, our advice is to sit tight for
  a bit and not worry.


Online Books
------------

Fred Berg writes:
  Parts of "The Internet Companion" by Tracey LaQuey and Jeanne C.
  Ryer, which was reviewed in TidBITS#164, are available via
  anonymous FTP from <world.std.com> in the directory:
  </OBS/The.Internet.Companion./>.

Barry Shein adds:
  Further chapters will be released in the future. See the README
  and COPYRIGHT files in that directory for more details. Direct
  comments and questions about the book to:

    [e-mail]

  This pioneering effort is a step in bringing together the online
  electronic and print media, enabling authors to explore new
  avenues of publishing their works. Comments and inquiries are
  welcome via email to <[e-mail]>.

  Information from:
    Fred Berg -- [e-mail]
    Barry Shein -- [e-mail]


Connectix Online Offer
----------------------
  Connectix, makers of Connectix PowerBook Utilities (CPU), Virtual
  3.0, MAXIMA, Hand-Off II, and the new InfoLog, is offering lower
  than normal prices to online services users. Since you're reading
  TidBITS, there's a good chance you fit that category. The offer
  involves ordering direct from Connectix, so the prices are
  excellent - noticeably better than mail order (I found a few mail
  order prices for comparison in the table below). Add $4 for
  shipping in North America, $10 for international orders (for one
  or more), and if you're in California, add the 8.5% state sales
  tax. Although international orders are fine, Connectix cannot
  accept orders from all countries due to agreements with local
  resellers, to whom Connectix will refer you if necessary.

    Product                               List  Mail  Online
    --------------------------------------------------------
    Connectix PowerBook Utilities (CPU)    $99   49     39
    Virtual 3.0                             99          39
    MAXIMA 2.0                              69   45     29
    InfoLog                                149          44
    HAND-Off II                             99   55     39

  If you are on AppleLink or America Online, Connectix has online
  order coupons you can download and redistribute. On AppleLink,
  check for AppleLink -> Third Parties -> Connectix -> Connectix
  "On-Line Coupon" and on America Online, look in a new Connectix
  Forum opening next week in the Macintosh Utilities Forum. It may
  also be worth checking on Connectix's forum on CompuServe in the
  Macintosh A Vendors forum (MACAVEN).

  If you can't get a coupon, send your name, organization, street
  address, city, state, zip, and phone number; email address and
  service (I imagine "Internet" is fine for most of us); and credit
  card type (Visa, MasterCard, or American Express), number, and
  expiration date to Connectix at an electronic address below. Sorry
  to list all that out like that, but I have confidence you can
  figure it out.

  Connectix says it will take about 10 days for delivery and the
  offer is void where prohibited (I like that phrase. It reminds me
  of a sign I saw once that said "Illegal activities prohibited."
  What, and they're OK everywhere else?). Finally, all of
  Connectix's products have a 30-day, money-back satisfaction
  guarantee. I approve. You can order one of each product per email
  address, and the prices expire 30-Jun-93.

  You can order these products via email or, if you prefer (and we
  don't) via fax. As much as it's a bit clumsy to order this way,
  you can see how much money goes into the software distribution
  channel. If more companies conducted business online, we'd have
  cheaper software and less packaging waste since the companies
  would be interested in shipping smaller packages, not in creating
  hefty boxes to look good on shelves. Connectix, by the way, is
  good about packaging if the copy of Virtual 3.0 I just received is
  any indication. The disk is in an envelope inside the slim manual,
  and the whole thing is shrink-wrapped. No box, little waste.

  And to preempt comments, yes, I know that if we rid ourselves of
  the software distribution channel that dealers won't be able to
  stay in business and provide the tech support users require
  (although Roy McDonald of Connectix made a point of telling me
  that Connectix provides toll-free support). In this instance, I
  fall back on running dog capitalist theory and say that the market
  would adapt.

  Some people have legitimate concerns about sending credit card
  numbers through email. I expressed that concern to Roy, who said
  they set up the fax for this reason, and so far they have received
  three times as many responses via email as via fax. I'm glad that
  email is beating fax, but I'd like to see (and if I get bored
  someday I may write it) a HyperCard stack or application that has
  fields for the relevant data, does error checking, and then writes
  data to an encoded text file. The coding scheme could be as simple
  as a slightly modified rot13 (take the ASCII value of each letter,
  add 13, convert back to a letter, and repeat), but it would ensure
  basic privacy. There's no point in trying to protect that number
  too hard - if people want to steal it they will anyway and you
  will have to rely on your bank for help. The other value of this
  program would be to allow automatic data entry of the orders with
  a moderately intelligent mail system.

Send your email order to:
    [e-mail]
    [e-mail]
    [e-mail]
    415/571-5195 (fax)
    800/950-5880 (voice)

  Information from:
    Connectix propaganda
    Roy McDonald, Connectix -- [e-mail]


Apple Repair, Continued
-----------------------
  Just as our modem issue garnered many comments that you'll see in
  a future issue, so did Fred Condo's open letter complaining about
  Apple's repair policies. People brought up many excellent points
  about why Apple doesn't officially do component level repair,
  which I'll try to represent here.

  As Keith Bourgoin <[e-mail]> wrote, Apple
  is essentially saying, "We don't make those CD-ROM drives, so we
  can't get the individual parts even if we wanted them." Think of
  it like this: Sony builds a CD-ROM drive for Apple and stamps an
  Apple logo on it. That drive doesn't even necessarily appear in
  Apple's factories. A glaring example is the Apple Color Printer,
  which goes straight from Canon's factories to Apple's warehouses.
  Apple never gets the individual parts that make up that CD-ROM
  drive or color printer. Thus, when Apple provides repair parts,
  they provide a "unit" from Sony or Canon.

  In that sense, Fred's specific complaint isn't Apple's fault, but
  Sony's. And, as Jeff Provost <[e-mail]> wrote, getting
  through to Sony's parts department is an exercise in frustration.
  If you connect to a large company's parts department, as Bill
  Coderre <[e-mail]> said in another mailfile (and to be clear,
  Bill says he is not the Official Apple Voice Of Truth[tm]), they
  may refuse to sell you a single gear. A bag of 50, sure, but since
  the company Bill was talking about wouldn't sell anything for less
  than $50 for bookkeeping reasons, the customer had to buy a bag of
  50 gears. I guess that's better than buying a new widget, but not
  much better.

  That answers the question for Apple-branded equipment that Apple
  doesn't make, but what about motherboards, which Apple does make?
  Someone wrote to us with a horror story about how a picture fell
  off his wall and hit the SCSI port on the back of his IIci,
  pulling out one of the threaded holes for the SCSI cable screw. He
  said the part didn't appear integral to the motherboard, but he
  had to replace the entire board to fix it.

  The problem is threefold. First, Apple uses a just-in-time
  inventory method that tries to ensure when a Mac is ordered, it's
  built right then and shipped out. That's over-simplifying, but the
  idea is that Apple doesn't have a large inventory of raw parts or
  completed machines, ever. A large quantity of tiny repair parts in
  the dealer channel would cause inventory problems, tracking
  problems, and accounting problems, and as much as it's fun to
  complain, that costs money, which would raise the cost of Macs.
  Second, more and more of the parts on Apple's motherboards are
  custom designed for Apple, which means that the manufacturers only
  make as many as Apple will use. We're not talking the original IBM
  PC here, which IBM created with almost entirely off-the-shelf
  parts. Third and finally, if Apple made these parts available to
  repair centers, they would have to ensure that repair centers had
  people skilled enough to do component level repair. Would you
  trust your dealer to have someone that skilled? Some yes, some no.

  Also, a company may not make parts available because that
  encourages untrained people to open equipment and try to fix it.
  That's all fine if the equipment is old, but what if it's under
  warranty? Does the company honor that warranty even though your
  soldering iron slipped and melted a hole in the controller card?

  William Humphries <[e-mail]> passed on an interesting
  note. Apparently Kodak lost an antitrust suit filed against it by
  a group of frustrated repair centers that could not get parts.
  William didn't have the original suit, and I haven't found it, so
  I don't know if the situation is similar.

  Finally, our friend Oliver Habicht <[e-mail]>
  from Cornell expressed an interesting viewpoint. As Oliver sees
  it, the problem is similar to the question of whether to repair
  or replace a broken VCR. When a mechanical system wears out, it
  stresses other parts of the system, and in some cases, like on a
  bicycle derailleurs, the parts wear together. Thus, when one
  breaks, it's a sign that more will break soon, and often when
  repairing a VCR, the technician replaces related, weakened parts.
  On a bike, if you replace one part of the derailleur system
  without replacing other parts, you may have trouble because the
  new part and the old ones aren't worn in the same ways and stress
  each other differently (and from experience, they'll make
  miserable whining sounds until they've worn enough so you can
  adjust them correctly :-)).Thus, the decision to not provide
  repair parts may be related to the likelihood of a successful
  long-term repair.

  Of course, this leaves open the possibility that independent
  people could do component-level repair. These people do exist - a
  guy we knew in Ithaca would fix a broken part rather than replace
  the motherboard, usually cannibalizing parts from dead Macs. He
  was popular, and if any of you enterprising electrical engineers
  need a job to tide you over in this tired economic climate, think
  about board-level repairs. Have enough saved up to replace a
  motherboard should you toast it, though. We would like to see more
  independent repair shops that could do this, and would ask only
  that Apple not hinder such independent people, although for the
  reasons outlined above, it would be reasonable if Apple did not
  offer additional help.

  I hope this explains the many reasons and views for why Apple
  doesn't provide low-level repair parts, because this policy will
  continue. With something like the Newton, there will be no
  repair - if it breaks, you'll get a new one, for free if it's in
  warranty, for a fee if it's not.


Postscript
  Fred Condo <[e-mail]> passed on the rest of the
  story of his CD-ROM repair quest:

  Six weeks after I took my Apple CDSC CD-ROM drive in for repairs,
  and with the help of the Internet community, my local technician
  found the right Sony division to sell him the $5 gear. It cost $5.
  His labor cost $65, for a $70 total. That this is preferable to
  Apple's $500 module swap is, I should hope, self-evident. In an
  installation whose CD-ROM drive was an economic necessity and not
  something of a luxury, my decision would have been an instant
  replacement of the drive with something from NEC. Sony and Apple
  have lost my peripherals patronage until this policy changes. They
  have been publicly chastised here on the Internet (my email is
  running 100% anti-Apple on this). Surely this loss of good will
  must count against any fiscal savings Apple achieves by their
  policy.

  [Just don't expect decent service from NEC - most NEC tech support
  horror stories involve explaining Mac basics to the technician. I
  don't believe Apple and Sony stand alone in this sort of policy,
  since I remember reading of a journalist's equivalently-convoluted
  quest for a new ball for his IBM PS/2 mouse. -Adam]

  I will continue to buy Apple's wonderful computers whenever I need
  a computer. I won't buy any of their peripherals unless they make
  a commitment to repair the things at a reasonable price after the
  sale.

  [Fred offered rebuttals to the explanations as to why Apple cannot
  officially handle component-level repair, but we cannot spare the
  space. Suffice it to say that Fred feels that Apple could overcome
  the objections if they wished. Apple, or at least the people who
  responded to Fred's original letter, feels differently, so for the
  moment we will have to agree to disagree, and we can all
  individually decide if we wish to consider how companies handle
  this issue in our purchasing plans. -Adam]


February Mac BYTE Benchmarks
----------------------------
  by Tom Thompson -- [e-mail]
     BYTE Senior Tech Editor at Large

  According to preliminary BYTE low-level benchmarks, the new Macs
  introduced 10-Feb-93 are performance winners. Internally, they
  indicate interesting directions that Apple is taking. I'll avoid
  some technical details, since you've probably read numerous
  articles on these machines already.

  The Color Classic's 16 MHz 68030, 10 MB RAM ceiling, and built-in
  512- by 384-pixel display sounds suspiciously like the feature set
  of the Mac LC II. This happens to be the case: according to
  developer notes, the Color Classic places most of the LC II's
  components into a compact Mac chassis. The low-level benchmarks
  confirm this: the Color Classic's performance is virtually
  identical to a Mac LC II. The exception is that, unlike the Mac LC
  II, the Color Classic can have a 68882 FPU installed.

  The Mac LC III posts nearly the same performance as a Mac IIci.
  Note that the system we tested lacked an FPU. This is decent
  amount of horsepower to pack into the LC's small frame, and it
  should continue as one of the top sellers in Apple's product line.
  I've talked to several LC/LC II owners who plan to purchase the LC
  III upgrade when they can.

  Now we get into interesting territory. Compare the test results of
  the Centris 610 to that of the Mac IIfx. As you can see, the 20
  MHz 68040-based Centris 610 easily outguns the 40 MHz, 68030-based
  Mac IIfx. The floating point performance is very good, especially
  since the Centris 610 I tested had an FPU-less 68LC040 processor.
  (However, the IIfx lacked the boost of Omega SANE in its floating-
  point calculations.) This computer is definitely the answer to the
  "I can buy a killer 486 system for around two grand" argument.

  The 25 MHz Centris 650 just edges ahead of the 25 MHz Quadra 700.
  Several design changes help. First, Apple finally cleaned up the
  memory sub-system, making it more efficient. They did this using
  an interleaved memory design in which data occupies adjacent
  memory banks, and on memory reads the hardware steps through these
  banks rapidly. The result is that burst reads eliminate two clock
  cycles on each initial address setup and for each successive read.
  Apple claims a 10 to 15 percent performance boost with interleaved
  memory, and on the average, that's what the BYTE CPU benchmarks
  saw (about 13 percent between the Centris 650 and the Quadra 700).
  Also, the I/O bus on the Quadra 700/900/950 has gone away: it's
  been folded into a custom ASIC (Application Specific Integrated
  Circuit) called the IOSB. The IOSB is clocked at CPU speeds, so on
  the Quadra 800 most I/O functions operate at 33 MHz. (An exception
  is Ethernet, since these transceivers are clocked at 16 MHz.)
  Finally, the engineers eliminated one wait state from the built-in
  video's VRAM frame buffer, speeding that subsystem up. The result
  is Quadra performance in a IIvx frame.

  The Quadra 800 has all the design advantages of the Centris 650.
  Its performance is a tad faster than the Quadra 950's. The smaller
  mini-tower form factor allows you to park it under the desk or on
  a desktop.

  The PowerBook 165c is nearly equal to the PowerBook 180 in
  performance. However, the display performance is much slower. The
  reason is that while earlier PowerBooks used dual-ported VRAM for
  display frame buffers, the PowerBook 165c uses DRAM. The display
  speed slows when the display controller and CPU contend for access
  to this DRAM. Note that the PowerBook 165c QuickDraw test, which
  uses QuickDraw heavily, ran nearly as fast as the PowerBook 180.
  Since most Mac applications make heavy use of QuickDraw, the
  PowerBook 165c's screen drawing shouldn't appear as slow as the
  tests indicate. For example, BYTE's Slow test algorithmically
  fills successive circles using a seed fill, rather than a
  QuickDraw region fill, so the effects of DRAM on the video
  subsystem are emphasized. If you think a PowerBook 165c is part of
  your future, check out the display quality and speed before
  buying.

  This latest crop of Macs also indicates interesting design trends.
  First, many of the Macs provide (typically with a VRAM upgrade)
  16-bit video. The PowerBook 165c is the exception. I call these
  Macs "video-ready," in that to adequately represent a frame-
  grabbed image or QuickTime movie made from an NTSC signal, a Mac
  must have a 16-bit display. In this sense Apple is incorporating
  multimedia support across its desktop product line. Also, with the
  phasing out of the 68000-based Classic, a grand unification of Mac
  application software can begin. Until now, a developer had to
  contend with supporting both old QuickDraw (the 68000-based
  version, which knows nothing of color) and the current
  68020/68030-based QuickDraw, which knows of color, GWorlds, and
  pixels of various sizes. Now the Color Classic uses the same
  "universal code" found in all Mac ROMs since the IIci up to the
  Quadras. This universal code consists of 68030-based object code
  that implements 32-bit QuickDraw and some virtual memory
  mechanisms.

  Certainly there are still millions of 68000-based Macs to support,
  but over time we can expect the developer's life to get easier
  because of this unified environment. Furthermore, at some point
  developers can compile applications exclusively to 68030 code,
  producing faster applications.

  Last but not least, if anything moves Macs, it's the computer
  stores eliminating old inventory. I heard of amazing fire-sale
  prices on the Mac IIci ($1500 for the Mac, keyboard, and monitor)
  and the IIsi.


BYTE Low-level Macintosh v2.0 benchmark results (preliminary)
   (all figures in seconds, other than the Indexes):

Table 1
              Clr Classic  LC II  LC III   IIci    C610
CPU
    Matrix         18.7    18.6    10.5    10.2     4.3
    8-bit move     94.1    94      51.6    49.1    29.8
    16-bit move    53.9    53.8    27      24.6    16.6
    32-bit move    40.6    40.5    14.7    12.3    10.3
    Sieve           9       9       5.2     5.1     2.7
    Sort           11.4    11.4     6.2     5.8     2.5

FPU
    Math           60.2   186.9   105.6    70      37.9
    Sin(x)         17.8    95.6    54      34      19.7
    e^x            18.1   102.9    58.3    45.8    20.9

Video
    TextEdit        3.4     3.6     1.9     1.8     1
    DrawString      1.7     1.8     1       1.1     0.5
    Slow Graphics  27.6    27.1    14.3    10       4.4
    QuickDraw       0.3     0.4     0.2     0.2     0.1

Indexes
    CPU Index       1.04    1.04    2.03    2.18    3.86
    FPU Index       4.72    1.04    1.83    2.66    5.07
    Disk Index      1.24    1.01    1.48    1.06    2.12
    Video Index     1.08    1.03    1.95    2.17    4.37

    Dhrystone       2000    2083    5000    5555    16666


Table 2
                  IIfx    C650   Q700   PB180  PB165c  Q950  Q800
CPU
    Matrix         6.1     3.5    3.5    8.2    8.9    2.6    2.6
    8-bit move    32.5    22.8   25.7   39.6   40.3   19.3   17.9
    16-bit move   16.7    12.6   15.5   21     21.9   11.7   10.2
    32-bit move    8.8     7.5   10.6   11.7   12.5    8.1    6.5
    Sieve          3.2     2.2    2.3    4.1    4.3    1.7    1.6
    Sort           3.7     2      2      4.9    5.2    1.5    1.5

FPU
    Math          45.8     6.1    6.1   25.7   27.4    4.6    4.6
    Sin(x)        21.8     2.8    2.7    8      8.4    2.1    2.1
    e^x           29.5     2.8    6      8.2    8.6    4.7    2.1

Video
    TextEdit       1.7     0.8    1.3    2     14.3    0.8    0.7
    DrawString     1.2     0.4    0.8    1.2   13.2    0.4    0.3
    Slow Graphics  6.2     3.6    3.7   12     21.2    3.6    2.8
    QuickDraw      0.1     0.1    0.1    0.2    0.2    0.1    0.1

Indexes
    CPU Index      3.36    4.98   4.4    2.6    2.47   5.85   6.36
    FPU Index      4.1    35.25  27.52  10.68  10.07  35.8   46.71
    Disk Index     1.77    3.1    1.83   1.72   1.51   3.35   3.12
    Video Index    2.68    5.29   3.93   2      0.52   5.89   7.02

    Dhrystone      10000  16666  16666  5555   5000   25000  25000

Notes:
    Mac Classic II has an index = 1.
    Mac IIsi equipped with FPU and Apple video board.
    Mac IIci equipped with Apple cache board and used Thunder/24
      display board without acceleration.
    All systems ran System 7.1 with AppleTalk off and
      extensions disabled.
    Mac LC III lacked FPU.
    Centris 610 lacked FPU.
    Color Classic equipped with FPU.
    Disk tests removed for brevity.


Reviews/22-Feb-93
-----------------

* MacWEEK -- 15-Feb-93, Vol. 7, #7
    Macintosh Centris 610, 650 -- pg. 1
    Macintosh Quadra 800 -- pg. 1
    Multiport ARA Servers -- pg. 57
      GatorLink
      LanRover/E
    ArtBeat Professional 1.0 -- pg. 57
    Read-It! O.C.R. Pro 4.0.2 -- pg. 59
    PowerBook 165c -- pg. 64
    Macintosh Color Classic -- pg. 65
    LaserWriter Select 300, 310 -- pg. 67

* Macworld -- Mar-93
    Novice Multimedia Programs -- pg. 106
      Action 1.0
      MovieWorks 1.0
      Passport Producer 1.0
      Special Delivery 1.0
    Complex Multimedia Programs -- pg. 114
      Aldus SuperCard 1.6
      Authorware Professional 1.7.1
      Course Builder 4.0
      HyperCard 2.1
      MacroMind Director 3.1
      Spinnaker Plus 2.1
      Test Factory 2.1
    Midsize Hard Drives -- pg. 124
      (too many to list)
    Apple Imaging Products -- pg. 134
      StyleWriter II
      LaserWriter Pro 600, 630
      Apple Color Printer
      Apple Color OneScanner
    Timbuktu 5.0.1 -- pg. 144
    PowerBook Duo 210, 230 -- pg. 146
    Duo Dock -- pg. 148
    Microsoft Word 5.1 -- pg. 150
    Special Delivery 1.0 -- pg. 150
    Apple Font Pack -- pg. 152
    Aldus Personal Press 2.0 -- pg. 154
    Publish It Easy 3.0 -- pg. 154
    Conflict Catcher and Other Innovative Utilities 1.0 -- pg. 164
    INITPicker 3.0 -- pg. 164
    Expressionist 3.0 -- pg. 166
    MathType 3.0 -- pg. 166
    PicturePress 2.5 -- pg. 168
    MiniCAD+4 -- pg. 168
    At Ease -- pg. 170
    Inline Sync 1.0 -- pg. 170
    Rodney's Wonder Window -- pg. 172
    America Alive -- pg. 172
    StrataType 3d 1.0 -- pg. 174
    Network Vital Signs 1.0 -- pg. 174
    Battle Chess Enhanced CD-ROM -- pg. 176
    Where in America's Past is Carmen Sandiego? -- pg. 176
    Spiral 1.0.1 -- pg. 178
    MetaDesign 3.0 -- pg. 178

* BYTE -- Mar-93
    New Macintoshes -- pg. 40
    Multiplatform Email packages -- pg. 136
      cc:Mail
      Da Vinci eMail 2.0
      Microsoft Mail for PC Networks 3.0
      QuickMail 2.5
      WordPerfect Office 3.0
    600 dpi laser printers -- pg. 156
      Dataproducts LZR-965
      HP LaserJet 4
      HP LaserJet 4M
      Lexmark 4029 10A
      Lexmark 4029 10P
      QMS 860 Print System
    TaxCut and MacInTax -- pg. 165
    PowerBook 180 and PowerBook Duo 230 -- pg. 173
    Extend+Manufacturing 2.0 -- pg. 181

* MacUser -- Mar-93
    HP LaserJet 4M -- pg. 54
    Cachet -- pg. 56
    MacInTax and TaxCut -- pg. 61
    Sketcher -- pg. 68
    WealthBuilder -- pg. 69
    Action! -- pg. 73
    Alias Sketch! -- pg. 77
    Image Assistant -- pg. 81
    Expanded Book Toolkit -- pg. 85
    Square One -- pg. 85
    CheckWriter 4/0 -- pg. 85
    SimLife -- pg. 87
    Miracle Piano Teaching System -- pg. 89
    New Apple Printers -- pg. 108
      StyleWriter II
      LaserWriter Pro 600, 630
    Address Book Programs -- pg. 116
      Address Book Plus 2.0.1
      Contact! 1.0
      Dynodex 3.0
      Hello! August 1992
      InTouch 2.0.2
      MacPhonebook 3.0.6
      Super QuickDex II 2.5.6
      TouchBASE 2.0.1
    CD-ROM Drives -- pg. 124
      (too many to list)
    Workgroup Printers -- pg. 146
      Compaq Pagemarq 15
      HP LaserJet IIIsi
      QMS-PS 2000
      QMS-PS 1700
      MirrorImage 415
      Dataproducts LZR 1560
      Hardware That Fits RealTech Laser
      TI microLaser XL Turbo
    Ethernet to LocalTalk Converters -- pg. 189
      Farallon LocalPath
      Sonic Systems SuperBridge
      Asante AsantePrint
      Compatible Systems Ether*Write
      Dayna EtherPrint Plus
      Digital Products SprintTALK/25E4
    Timbuktu for Windows 1.0 and Timbuktu for Mac 5.0 -- pg. 197


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