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  1.                                                                                 
  2. +-------------------------------------------------------------+                 
  3. |II06459                                                      |                 
  4. |                                                             |                 
  5. |          COMMUNICATIONS MANAGER INFORMATION APAR            |                 
  6. |                                                             |                 
  7. |     DOCUMENTATION REQUIRED BY L2 TO PERFORM PD/PSI          |                 
  8. |            FOR COMMUNICATIONS MANAGER PROBLEMS              |                 
  9. |                                                             |                 
  10. |                CM ES 1.0  and  CM EE 1.3                    |                 
  11. |                                                             |                 
  12. |LAST UPDATE:  02/08/93                          BY: ATD      |                 
  13. |                                                             |                 
  14. |PURPOSE:  THIS INFORMATION APAR CONTAINS INSTRUCTIONS ON     |                 
  15. |          HOW TO GATHER DOCUMENTATION REQUIRED BY            |                 
  16. |          CM LEVEL 2 SPECIALISTS TO ANALYZE THE REPORTED     |                 
  17. |          PROBLEM.                                           |                 
  18. +-------------------------------------------------------------+                 
  19. |                                                                               
  20. |  OVERVIEW:                                                                    
  21. |                                                                               
  22. |      1. How to perform a Communications Manager trace                         
  23. |         using Auto-trace services.                                            
  24. |      2. How to perform a Communications Manager trace                         
  25. |         using NORMAL trace services.                                          
  26. |      3. Documentation required.                                               
  27. |                                                                               
  28. |  NOTE:                                                                        
  29. |                                                                               
  30. +-------------------------------------------------------------+                 
  31. |    1.  HOW TO PERFORM AN CM AUTO-TRACE                      |                 
  32. +-------------------------------------------------------------+                 
  33. |                                                                               
  34. | 12/17/92                                                                      
  35. | Follow these steps to use Communications Manager's menu                       
  36. | interface to AUTO-TRACE the problem being reported.                           
  37. |                                                                               
  38. |    1.  From the Communications Manager (CM) Main Menu,                        
  39. |        select the ADVANCED pull-down.                                         
  40. |    2.  From the pull-down menu, select PROBLEM DETERMINATION                  
  41. |        AIDS.                                                                  
  42. |    3.  From the Problem Determination Aids Menu, select                       
  43. |        TRACE SERVICES.                                                        
  44. |    4.  From the Trace Services Menu, select AUTO-TRACE                        
  45. |        SERVICES.                                                              
  46. |    5.  From the Auto-trace Services Menu, select SELECT                       
  47. |        AND STORE AUTO-TRACES.                                                 
  48. |    6.  From the Trace Type Selection Menu, select TRACE                       
  49. |        SELECTIONS with the space bar.                                         
  50. |    7.  From the Trace Selections Menu, select each API's                      
  51. |        and/or DLC's (Data), requested by the L2 SPECIALIST                    
  52. |        with the space bar.  After all selections are made                     
  53. |        press ENTER.                                                           
  54. |    8.  From the Auto-trace Services Menu, select SELECT                       
  55. |        AND STORE AUTO-TRACES.                                                 
  56. |    9.  From the Trace Type Selection Menu, select ADVANCED                    
  57. |        TRACE SELECTIONS with the space bar.                                   
  58. |   10.  From the Advanced Trace Selections Menu, select                        
  59. |        each EVENTS, requested by the L2 SPECIALIST, with the                  
  60. |        space bar After all selections are made press ENTER.                   
  61. |   11.  From the Auto-trace Services Menu, select TRACE                        
  62. |        STORAGE SIZE.                                                          
  63. |   12.  Set the Trace storage size to 16 x 64 and press                        
  64. |        ENTER.                                                                 
  65. |   13.  From the Auto-trace Services Menu, select ENABLE                       
  66. |        AUTO-TRACES and press ENTER.                                           
  67. |   14.  Press ESC to Exit the Auto-trace Services Menu                         
  68. |        and continue pressing ESC until you are returned                       
  69. |        to the CM Main Menu.                                                   
  70. |   15.  From the CM Main Menu, select the EXIT pulldown                        
  71. |        and EXIT CM.                                                           
  72. |   16.  From and OS/2 WINDOW, erase ERROR.DAT and                              
  73. |        MESSAGE.DAT from C: CMLIB sub-directory.                               
  74. |   17.  Start CM and recreate the problem.                                     
  75. |   18.  Repeat steps 1-4.                                                      
  76. |   19.  From the Auto-trace Services Menu, select DISABLE                      
  77. |        AUTO-TRACES and press ENTER.                                           
  78. |   20.  Press ESC to Exit the Auto-trace Services Menu.                        
  79. |   21.  From the Trace Services Menu, select STOP TRACE,                       
  80. |        COPY STORAGE TO TRACE FILE and name the trace file                     
  81. |        your "pmr number".TRC.                                                 
  82. |                                                                               
  83. |                                                                               
  84. +-------------------------------------------------------------+                 
  85. |    2.  HOW TO PERFORM A NORMAL CM TRACE                     |                 
  86. +-------------------------------------------------------------+                 
  87. |                                                                               
  88. |02/08/93                                                                       
  89. |Follow these steps when running a NORMAL CM trace.                             
  90. |                                                                               
  91. |    1.  From the CM Main Menu, select the EXIT pulldown                        
  92. |        and EXIT CM. Using an OS/2 WINDOW, erase ERROR.DAT                     
  93. |        and MESSAGE.DAT from the CMLIB sub-directory.                          
  94. |    2.  Start CM.                                                              
  95. |    3.  From the Communications Manager (CM) Main Menu,                        
  96. |        select the ADVANCED pull-down.                                         
  97. |    4.  From the pull-down menu, select PROBLEM DETERMINATION                  
  98. |        AIDS.                                                                  
  99. |    5.  From the Problem Determination Aids Menu, select                       
  100. |        TRACE SERVICES.                                                        
  101. |    6.  From the Trace Service Menu, select Select traces.                     
  102. |    7.  From the Trace Type Selection Menu, select                             
  103. |        Trace Selections.                                                      
  104. |    8.  From the Trace Selections Menu, select each API's                      
  105. |        and/or DLC's (Data), requested by the L2 SPECIALIST                    
  106. |        with the space bar.  After all selections are made                     
  107. |        press ENTER.                                                           
  108. |    9.  From the Trace Type Selection Menu, select Advanced                    
  109. |        Trace Selection with the space bar.                                    
  110. |   10.  From the Advanced Trace Selection Menu, select                         
  111. |        EVENTS, requested by the L2 SPECIALIST, with the space                 
  112. |        bar. After all selections are made press ENTER.                        
  113. |   11.  From the Trace Services Menu, select Trace                             
  114. |        storage size.                                                          
  115. |   12.  From the Trace Services Menu, select Start                             
  116. |        Selected traces.                                                       
  117. |   13.  With the trace running recreate the problem.                           
  118. |   14.  From the Trace Services Menu, select Stop traces,                      
  119. |        Copy storage trace to file and name the trace file                     
  120. |        your "pmr number".TRC.                                                 
  121. +-------------------------------------------------------------+                 
  122. |    3.  DOCUMENTATION                                        |                 
  123. +-------------------------------------------------------------+                 
  124. |                                                                               
  125. | 10/21/92                                                                      
  126. | FOR COMMUNICATIONS MANAGER ES 1.0,                                            
  127. | IN ADDITION TO THE TRACE FILE PLEASE COPY THE                                 
  128. | FOLLOWING FILES TO DISKETTE ALSO:                                             
  129. |    drive: CMLIB user.CFG        A:"pmr number".CFG                            
  130. |    drive: CMLIB APPN user.CF2   A:"pmr number".CF2                            
  131. |    drive: CMLIB APPN user.NDF   A:"pmr number".NDF                            
  132. |    drive: CMLIB APPN user.LOG   A:"pmr number".LOG                            
  133. |    drive: CMLIB APPN user.SEC   A:"pmr number".SEC                            
  134. |    drive: IBMCOM user.INI       A:"pmr number".INI                            
  135. |    drive:CONFIG.SYS             A:"pmr number".SYS                            
  136. |    drive: CMLIB MESSAGE.DAT     A:"pmr number".MSG                            
  137. |    drive: CMLIB ERROR.DAT       A:"pmr number".ERR                            
  138. |    drive: IBMCOM LANTRAN.LOG    A:"pmr number".LTL                            
  139. |                                                                               
  140. | 10/21/92                                                                      
  141. | FOR COMMUNICATIONS MANAGER EE 1.3,                                            
  142. | IN ADDITION TO THE TRACE FILE PLEASE COPY THE                                 
  143. | FOLLOWING FILES TO DISKETTE ALSO:                                             
  144. |    drive: CMLIB user.CFG        A:"pmr number".CFG                            
  145. |    drive:CONFIG.SYS             A:"pmr number".SYS                            
  146. |    drive: CMLIB MESSAGE.DAT     A:"pmr number".MSG                            
  147. |    drive: CMLIB ERROR.DAT       A:"pmr number".ERR                            
  148. |    drive: IBMCOM ACSLAN.LOG     A:"pmr number".ACS                            
  149. |                                                                               
  150. | Please send the documentation to the                                          
  151. | IBM CM L2 as documented in INFO APAR II06001.                                 
  152. |                                                                               
  153. +-------------------------------------------------------------+                 
  154. |KEYWORDS: CMINFO 562121301 R100 CM                           |                 
  155. |                 566933602 R130 CMDOC FILES PD PSI INFO      |                 
  156. |                                                             |                 
  157. |                                                             |                 
  158. |                                                             |                 
  159. +-------------------------------------------------------------+                 
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