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  1.                                                                                 
  2. PRINT SELECTION FOR APAR - II06458 93/04/27                                     
  3.            PIN INFO-PC-LIB-094 II06458-IN-INCORROUT                             
  4. F   -     -     -                                                               
  5. CM ES/1 - OS/2 LINK - GDDM, INFORMATION APAR                                    
  6.                                                                                 
  7. END OF ABSTRACT   FESN5NFO000-000                                               
  8. REPORTED RELEASE    R001                                                        
  9. ERROR DESCRIPTION:                                                              
  10. +-------------------------------------------------------------+                 
  11. |II06458                                                      |                 
  12. |          COMMUNICATIONS MANAGER INFORMATION APAR            |                 
  13. |                                                             |                 
  14. |               USING OS/2LINK ( GDDM ) WITH                  |                 
  15. |        EXTENDED SERVICES FOR COMMUNICATIONS MANAGER         |                 
  16. |                                                             |                 
  17. |                                                             |                 
  18. |LAST UPDATE:  03/29/93                          BY: ATD      |                 
  19. |                                                             |                 
  20. |PURPOSE:  THIS INFORMATION APAR PROVIDES SOLUTIONS TO        |                 
  21. |          POSSIBLE PROBLEMS THAT MAY BE ENCOUNTER WHEN       |                 
  22. |          USING OS/2LINK WITH ES/1 FOR COMMUNICATIONS        |                 
  23. |          MANAGER.                                           |                 
  24. |                                                             |                 
  25. +-------------------------------------------------------------+                 
  26. |                                                                               
  27. |  OVERVIEW:                                                                    
  28. |                                                                               
  29. |      1. Frequent problems and solutions                                       
  30. |      2. Documentation required to diagnose problems.                          
  31. |                                                                               
  32. |  NOTE:                                                                        
  33. |                                                                               
  34. |                                                                               
  35. +-------------------------------------------------------------+                 
  36. |    1. FREQUENT PROBLEMS AND SOLUTIONS                       |                 
  37. +-------------------------------------------------------------+                 
  38. |  1. 10/21/92                                                                  
  39. |     PROBLEM:                                                                  
  40. |        SYS3175 when running HGINST                                            
  41. |     SOLUTION:                                                                 
  42. |        REXX must be installed before running HGINST.                          
  43. |                                                                               
  44. |        REXX can be installed when installing OS/2 2.0                         
  45. |        If OS/2 2.0 is already installed REXX can be                           
  46. |        installed by selecting the OS/2 System Icon.  From                     
  47. |        the OS/2 System Icon select the System Setup Icon.                     
  48. |        From the System Setup Icon select the Selective                        
  49. |        Install Icon.  Select REXX from the install menu                       
  50. |        the comes up and follow the installation                               
  51. |        instructions.                                                          
  52. |                                                                               
  53. |  2. 10/21/92                                                                  
  54. |     PROBLEM:                                                                  
  55. |        SYS3175 brings Communications Manager down                             
  56. |     SOLUTION:                                                                 
  57. |        OS/2LINK APAR PN15796 must be installed.  This                         
  58. |        APAR will bring the OS/2LINK maintenance up to the                     
  59. |        level which is required for OS/2 2.0                                   
  60. |                                                                               
  61. |  3. 10/21/92                                                                  
  62. |     PROBLEM:                                                                  
  63. |        IKT00405I Message is issued when in CM 3270 emulator                   
  64. |        session to an application via VTAM, TSO, and GDDM                      
  65. |        Also: PROG759                                                          
  66. |     SOLUTION:                                                                 
  67. |        See APAR JR06227 and APAR JR06296                                      
  68. |                                                                               
  69. |  4. 10/21/92                                                                  
  70. |     PROBLEM:                                                                  
  71. |        SCREEN ERASURES, IKT00405I, INCORRECT SCREEN SIZES, etc                
  72. |     SOLUTION:                                                                 
  73. |        Check the VTAM LOGON MODE TABLES, esp. the PSERVIC valu                
  74. |        Reference the Extended Services for OS/2                               
  75. |        Host Connection Reference, S04G100400, under                           
  76. |        "VTAM Logon Mode Tables".                                              
  77. |                                                                               
  78. |                                                                               
  79. |   5. 03/29/93                                                                 
  80. |       PROBLEM:                                                                
  81. |          There are many problems being reported running                       
  82. |          OS2LINK with OS/2 2.0 which are documented in                        
  83. |          OS2LINK apars PN19326 and PN15796.                                   
  84. |          One problem being SYS3175 while starting CM.                         
  85. |                                                                               
  86. |                                                                               
  87. |       SOLUTION:                                                               
  88. |          Contact the OS2LINK support group and obtain the                     
  89. |          latest maintenance addressing the above apars.                       
  90. |                                                                               
  91. |    6. 01/18/93                                                                
  92. |       PROBLEM:                                                                
  93. |         HANG conditions using Host graphic applications                       
  94. |          in 3270 emulation. (See apar JR06243)                                
  95. |                                                                               
  96. |       SOLUTION:                                                               
  97. |          Apply the latest ES maintenance that includes                        
  98. |          JR06243 (ACS3LAP.DLL).                                               
  99. |                                                                               
  100. |                                                                               
  101. +-------------------------------------------------------------+                 
  102. |    2.  DOCUMENTATION                                        |                 
  103. +-------------------------------------------------------------+                 
  104. |                                                                               
  105. |  1. Obtain a CM trace of the DLC to the host (IBMTRNET,                       
  106. |     DFT, etc.) and the files noted in INFO APAR II0xxxxx,                     
  107. |     EXCEPT set the TRACE RECORD LENGTH TO 0.                                  
  108. |                                                                               
  109. |  2. Obtain a VTAM BUFFER trace of the LU.                                     
  110. |                                                                               
  111. |  Note: The traces requested in 1 and 2 above must be taken                    
  112. |        at the same time for the same occurrence of the problem                
  113. |                                                                               
  114. |        Reference INFO APAR II06001 for information on how to                  
  115. |        send problem documentation to the IBM SUPPORT CENTER.                  
  116. |                                                                               
  117. |                                                                               
  118. +-------------------------------------------------------------+                 
  119. |KEYWORDS: CMINFO 562121301 R100 CM                           |                 
  120. |          OS2LINK OS/2LINK OS/2 OS2 LINK 3270 HANG           |                 
  121. |          GDDM HOST GRAPHICS PSERVIC LOGMODE LOGMOD LOG MOD  |                 
  122. |          SYS3175 STARTING CM START                          |                 
  123. +-------------------------------------------------------------+                 
  124. COMMENTS:                                                                       
  125. SEE THE INFORMATION ABOVE.                                                      
  126. 93/03/29,UNKNOWN                                                                
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