This section has been designed to compliment the Trouble Shooting section.
Rather than helping you solve problems, this page has been placed here to answer some of the more commonly asked queries about Site Designer.
If you cannot find the answer you need here, or on the Trouble Shooting page, then please feel free to contact us directly
Do I need to be connected to the Internet to edit my webpage?
No. You can edit your website on your local machine - but the website that everyone sees will not change until you upload it.
Is there a limit to the size of the webpage I can have?
There is no limit on your webpage in terms of size. How many pages you
can have depends upon your account type - our standard account lets you have 3 pages. We also have premium accounts, for unlimited pages, and also for full E-commerce facilities.
Click here to receive further details.
However, the size of your pages does affect the download speed -
click here to see a list of download times for differing speed modems. Remember that no-one is going to wait 10 minutes to download a single page - check out our Guide to Graphics Formats for some hints and tips on creating graphics for your webpage.
How does the E-Commerce system work?
1. You'll first need to create a products page listing your products and their prices (this is one of the standard styles and layouts you can choose from)
2. Add a basket page giving your email address and upload the site.
3. Once uploaded, people who visit your site will be able to browse your page of products. Next to each product will be an "add to basket" button. Pressing this will add the item to a shopping basket page. From here, the visitor will be able to change the quantities and decide if they want to buy. They will then be asked to enter their details. You will receive an email detailing the order and the customer. You can then contact them to arrange payment and deliverys.
4. Any items that a customer has put into their shopping basket will stay there for up to one day - so they don't have to everything in one fell swoop, but can come back several times and build up their order.
How can I tell how many people have visited my page?
At the bottom of your homepage that you have created with Site Designer, you will have a hit counter. This lets you know how many times your site has been seen by people on the internet. If you want to know more about increasing the amount of people visiting your webpage (also known as the webpage's traffic) then click here.