Why can't I see my Web site online?
- Make sure you have the URL typed correctly - it should be in the form
http://www.moai.instant-net.co.uk
- Make sure you have uploaded your site before trying to view it on the Web.
- If you are receiving any form of server error message, then it is possible that the server is having problems - either try again, or, if the problem persists, contact Technical Support, giving the time and date of the error, as well as the error itself.
Why won't my website upload?
-
Make sure your internet connection works -
click here
If a page does not open saying that your modem is working, then please refer to The Guide
- Make sure your site has a name
- If you are receiving any error messages whilst attempting to upload your site, check them against the List of known error messages here.
- Have a look at the tutorial on uploading for more information
I've accidentally lost all the Web site data on my hard drive - how can I download it to my machine?
How can I make sure my Modem is working?
- Check that your internet connection is working by clicking here
- If you don't see a webpage, then please check The CITK Guide
Need more help?
Make sure your question isn't answered on the Frequently Asked Questions list.
If that doesn't help, try the Site Designer Homepage, with the latest developments and upgrades to this program, or contacting us directly
