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- TEN SECRETS TO MAKING MONEY ON THE INTERNET
- by Peter A. Bromberg, Ph.D.
- Vice President, MagNet Communications Network, Inc.
-
- This short report is a distillation of some of the best things we've
- learned as "Intrepreneurs" along with some of the best advice of
- marketing experts, on how to make money on the Internet. Read this
- report carefully, avoid the pitfalls, and you too may be cashing big
- checks as your Internet marketing plan rolls into action!
-
- SECRET #1: ANYBODY CAN MAKE MONEY USING THE INTERNET! You can start
- on a shoestring, and build your business from cash flow. You dont
- need a large investment, nor does it take a lot of time. But you do
- need two very important things: 1) A product or service that is
- marketable, and 2) A plan for how to market it! It's a fair estimate
- that, just as with any other distribution medium, a business without
- both of the above ingredients will not fly! The Internet is huge -
- close to 30 million consumer users in the third quarter of 1995 - many
- with average household incomes exceeding $70,000, the majority
- college educated. But they are also sophisticated consumers who do
- not like "hype" and who tend to respond somewhat differently than the
- traditional advertising media would expect when they are on the Net.
- It's your job to design your offering -- and your overall marketing
- plan -- to meet this new slant successfully!
-
- SECRET #2: DESIGN YOUR PRODUCT TO MEET A SPECIFIC NEED AND BUYING
- "TEMPERAMENT". What do you want to sell on the Internet? Is it
- something that is inexpensive and would likely be purchased on
- impulse, like a special report, newsletter, electronic book, or
- special piece of software? For items like this you could take a "one
- shot sale" approach where the consumer who accesses your offer will
- make the buying decision on the spot, and will not really need any
- additional information. For this type of offer you could use an Email
- offer, or a WWW page with lots of explanatory text, and no more.
-
- Or, is your product something more expensive that must be shipped
- separately after an order is received? For this type of marketing
- situation, you may be better off using the Internet simply to provide
- information and support, while the actual sale is made either in
- person by a salesperson, or over the phone.
-
- SECRET #3: USE AN INTEGRATED MARKETING APPROACH. Using the Internet,
- you could have a WWW page, an Email autoresponder, an FTP download
- area, press releases or product notices in selected search indexes
- or "what's new" sites, plus well - placed newsgroup announcements
- with your signature lines adding more information. On top of that,
- you can also employ reciprocal hyperlinks with other vendors who agree
- that your product or service complements theirs, and you could even
- have paid advertising in other places on the Internet. Right there,
- that is SEVEN different types of promotion all on the same medium -
- the Internet. But a truly integrated marketing approach could combine
- these methods with print advertising which mentions your Email or WWW
- address, radio and / or TV advertising, and other methods.
-
- SECRET #4: DON'T SPEND TOO MUCH FOR WHAT YOU NEED. Like any
- relatively new medium, the Internet is not fully understood by many
- and therefore the pricing of various services has a wide range. For
- example, our company markets long distance, voicemail, 800 services
- and Internet Access accounts worldwide. Our Internet account is
- $15.00 per month and includes your own WWW page, 5MB of filespace,
- an autoresponder to send unlimited sales messages to anyone who
- Emails to it, forms and image map capability with CGI scripts, and
- the ability to process credit card and electronic check account debits
- on-line. Local access numbers in 1,700 cities to access the "Net" and
- your account are just $2.50 per hour at off - peak times and weekends.
- This same package of services, or ones similar to it, sell for
- anywhere from $50.00 per month to as much as $199 per month. Are they
- priced too high, or is ours priced too low? You need to do the
- research to find out if the package of Internet services you get is
- reliable and competitively priced. Don't make a mistake and then find
- that you will have to switch. And don't forget, unless you register a
- custom Domain name, if you do have to switch, your Internet address
- may have to change!
-
- SECRET # 5: MAKE SURE YOU HAVE ALL THE TOOLS YOU NEED. It's possible
- to market on the Internet with only an Email address and nothing more.
- But to be really successful, you will certainly need a World Wide Web
- address and home page, forms capability so customers can register or
- make a purchase, at least one mailbot (autoresponder) that people can
- Email to and receive your information file, and the ability to capture
- and process customers' credit card or check account information along
- with their postal address and other pertinent data so that you can
- get paid, and ship your product. In addition you will most likely
- need some filespace with FTP access for yourself and your customers,
- so that you can easily update your Web Page(s) and / or add files.
- Realistically, you shouldn't have to pay more than $15 to $20 per
- month for all of this, plus access time. Credit card merchant accounts
- are not always necessary - at our site, for example, we process for
- our subscribers for a $2.50 per transaction fee, and remit the proceeds
- to your bank.
-
- SECRET #6: YOU MUST HAVE SOMETHING UNIQUE AND DIFFERENT. Odds are that
- unless you have a totally unique product or service with a total "Lock"
- on the market, there are going to be LOTS of other people who are
- already selling the same thing you have! What will you do to TOTALLY
- DISTINGUISH yourself and your site -- so that more people are likely
- to buy the product from you? Some successful "distinguishers":
-
- * Having a "put your Email address in the Hat" offer with a give-away
- each week to a winner, and capturing the Email addresses, with Email
- follow-up to all who visited.
-
- * Offering a free sample or time- limited Demo version of your product
- available either at the site or to be mailed to the prospect on request.
-
- * Offering a newsgroup or mailing list that people can subscribe to so
- they can get ongoing information and product support.
-
- * Offering free support materials or "add-ons" once the original product
- has been purchased.
-
- * Offering a free bonus product or service the customer gets along with his
- purchase of your primary product or service.
-
- SECRET #7: LEARN AND OBSERVE CORRECT "NETIQUETTE". Learn where you
- can blatantly advertise, and where it must be subdued as a "byline"
- or signature file. DO NOT - under any circumstances - send out large
- amounts of unsolicited Email. Not only will you get "flamed" by
- annoyed netizens, you may also be barred by the Postmasters of major
- on-line services such as CompuServe, Prodigy and America On-line. In
- addition, your ISP (Internet Service Provider) may cancel your
- account! Targeted Email to people who have already registered at
- your site or requested information is probably acceptable, but you
- still need to be careful! Trust me - blasting unsolicited Email is
- the FASTEST WAY to NOT GET BUSINESS.
-
- SECRET # 8: GET THE FREE PUBLICITY YOU NEED! There are a number of
- Internet sites which specialize in "White Pages" and "Yellow Pages"
- type listings of URLS (WWW locations) on the Internet. Because of the
- extremely heavy traffic at these sites, they generally are
- suppported by corporate and other advertising dollars.
-
- One of the first and still the best "multiple listing" services is
- "Submit-It". To list your home page address with potentially dozens
- of Internet listing services in a SINGLE VISIT - go to the following
- WWW URL: http://submit-it.permalink.com/submit-it/ and follow the
- instructions! Remember - thousands of new sites are submitted on a
- daily basis. BEFORE - repeat - BEFORE - you submit your listing -
- give careful and lengthy thought to EXACTLY what you are marketing
- to, what KEYWORDS you want to link on, and what your USP (Unique
- Selling Position) is! This is EXTREMELY IMPORTANT - because once you
- have listed your WWW address, the services will normally NOT accept
- a revised or new listing of the same address!!
-
- Another source of MULTIPLE listings of your new site is at Yahoo -
- another heavily trafficked Internet Service. To go directly to the
- listings of places where you can get FREE PR, press releases and
- "New Site" listings for your personal or business WWW page(s) go to:
- http://www.yahoo.com/Computers_and_Internet/Internet/World_Wide_
- Web/Announcement_Services/
-
- A third source of free advertising is the reciprocal hyperlink. Find a
- vendor that has a product or service that is not competing with yours,
- but where there is some link or conceptual similarity. At our MagNet
- site, we offer the services of Travel Avenue for discount / rebate
- travel arrangements free to all our long distance customers. We have a
- graphic hyperlink to Travel Avenue's home page, and for those who
- visit Travel Avenue, they have a similar hyperlink to our page (it
- even features our logo!) Because our 800 voicemail calling card makes
- sense (it "fits") with traveling, we both get "cross traffic" that is
- complimentary, and it costs us nothing.
-
- SECRET # 9: ADVERTISE YOUR SITE! Remember - a home page, is a home
- page, is a home page. That's all it is. If people can't find it, or
- they don't know about it, or if they visit and don't have a good
- reason to come back, then all it's doing is taking up bandwidth on the
- Net! The Internet is NOT MAGIC! It's just a medium, another tool. If
- you don't have an integrated marketing strategy, a really good
- product, and a plan to get that product successfully into the hands
- of the ultimate consumer, the Internet is NOT YOUR FRIEND!
-
- SECRET # 10: EXPERIMENT AND IMPROVE! The best Internet marketing
- campaigns are the ones that are constantly changing, updating, adding
- and improving based on feedback and research into WHAT WORKS FOR THEM.
- Do an experiment: visit Yahoo or Webcrawler, two of the biggest
- "Search Engines". See what are the TOP 25 SITES that are listed.
- Visit those sites and take notes. What do they offer? What features
- and benefits are making them a TOP SITE? Maybe you are too small to
- do all of the things they do, but maybe you could do something
- similar that will improve the traffic - and the response to your
- Internet marketing campaign! Good luck! - - and remember - "The
- future ain't what it used to be!"
- -----------------------------------------------------------------------
- Peter Bromberg is Vice President and co-founder of MagNet Communications
- Network, Inc., a telecommunications marketing firm and Internet Service
- Provider that offers discounted long distance, 800 voicemail,
- International Callback, prepaid calling cards and Internet Access accounts
- with WWW pages and many other features, utilizing a global network of
- Independent Marketing Representatives who are compensated by residual
- monthly commissions on customer service usage. For free information, Email
- maginfo@mwci.net, or visit the WWW site at http://magnet.mwci.net. The
- company's Email address is magnet@mwci.net and the Sales Office is
- (305) 436-2463.
-
-