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- DOCUMENT:Q103764 04-NOV-1993 [W_NT]
- TITLE :Archive 2150s Gives "Fatal Error on Drive #1" with Verify
- PRODUCT :Windows NT
- PROD/VER:3.10
- OPER/SYS:WINDOWS
- KEYWORDS:
-
- --------------------------------------------------------------------
- The information in this article applies to:
-
- - Microsoft Windows NT operating system version 3.1
- - Microsoft Windows NT Advanced Server version 3.1
- --------------------------------------------------------------------
-
-
- SYMPTOMS
- ========
-
- The Archive 2150S tape drive will not perform a backup when the Verify
- option is selected. Instead, you receive the error message "Fatal
- Error on Drive #1." You can successfully backup and restore files if
- this option is not selected.
-
- CAUSE
- ======
-
- The tape backup system doesn't have the latest firmware.
-
- RESOLUTION
- ==========
-
- Contact Archive for a new version of the firmware. The current version
- of the firmware that has problems is 21247-005.
-
- Temporary Workaround
- --------------------
-
- Log in under an account that can perform backups. Make sure that the
- Windows NT Backup program has been run once under this account. Under
- this account start REGEDT32. Change the value for HKEY_CURRENT_USER\
- Software\Microsoft\Ntbackup\Backup Engine\Use Fast File Restore:
- REG_SZ from 1 to 0.
-
- NOTE: There is a drawback to this workaround. If you try to restore a
- file, Backup will search the whole tape for the file instead of going
- right to the file.
-
- Additional reference words: 3.10 ntbackup
- KBCategory:
- KBSubCategory: Hrdwr
-
- =============================================================================
-
- THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
- PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS
- ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
- OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO
- EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
- ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
- CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
- MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
- POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION
- OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
- SO THE FOREGOING LIMITATION MAY NOT APPLY.
-
- Copyright Microsoft Corporation 1993.