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- N-1-1-040.51 User Services, Joyce K. Reynolds*, <jkrey@isi.edu>, and
- Gary Scott Malkin*, <gmalkin@ftp.com>
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-
- As the Internet has rapidly developed to encompass a large number of
- internationally dispersed networks in academic and research fields,
- many new users of different backgrounds are added to the community.
- Buried deep within the heart of the Internet are countless servers
- providing information about everything from aerospace information to
- the weather. However, few users on the Internet know where even a
- small fraction of this information can be found. The reason is
- because it is globally scattered throughout the thousands of host
- machines connected to the network. This growth has placed the user
- services provider in the difficult position of trying to provide much
- needed user support, while at the same time restructuring the user
- services' system to accommodate continued expansion.
-
- Recent changes include the establishment of a User Services Area
- within the Internet Engineering Task Force (IETF). This area provides
- an international forum for people interested in all levels of user
- services, to identify and initiate projects designed to improve the
- quality of the information available to users of the Internet.
- Interaction with other national and international user services
- entities began in 1991 with the creation of the User Services Area
- Council (USAC). Currently, USAC's membership includes representation
- by Australia, Canada, Europe, Israel, Japan, and the United States.
- USAC's goals will be ongoing as the Internet evolves globally.
-
- One continuing goal of the User Services Area is to coordinate the
- development of user information services by providing documentation
- information and distribution for the Internet community. With the
- "For Your Information" (FYI) series of "Request For Comments" (RFC),
- the User Services Area provides introductory and overview documents
- for network users. Their purpose is to make available general
- information, rather than the protocol specifications or standards that
- is typical of other RFCs. FYIs are allied to the RFC series of notes,
- but provides information about who does what on the Internet. The FYI
- RFC series has proved a success since its initiation, and its goal is
- to continue to do so.
-
- Current list of publications related to user services:
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- FYI9 "Who's Who in the Internet: Biographies of IAB, IESG and
- IRSG Members", (Also RFC 1251), August 1991.
-
- FYI8 "Site Security Handbook", (Also RFC 1244), July 1991.
-
- FYI7 "FYI on Questions and Answers: Answers to Commonly
- Asked "Experienced Internet User" Questions", (Also
- RFC 1207), February 1991.
-
- FYI6 "FYI on the X Window System", (Also RFC 1198), January 1991.
-
- FYI5 "Choosing a Name for Your Computer", (Also RFC 1178),
- August 1990.
-
- FYI4 "FYI on Questions and Answers: Answers to Commonly
- asked "New Internet User" Questions", (Also RFC 1206),
- February 1991.
-
- FYI3 "FYI on Where to Start: A Bibliography of Internetworking
- Information", (Also RFC 1175), August 1990.
-
- FYI2 "FYI on a Network Management Tool Catalog: Tools for
- Monitoring and Debugging TCP/IP Internets and
- Interconnected Devices", (Also RFC 1147), April 1990.
-
- FYI1 "F.Y.I. on F.Y.I.: Introduction to the F.Y.I. Notes",
- (Also RFC 1150), March 1990.
-
- Instructions for retrieving FYI RFCs may be found in the file:
- "in-notes/rfc-retrieval.txt" on VENERA.ISI.EDU.
-
-
- *Member of the Technical Staff, Information Sciences Institute,
- University of Southern California
-
- *Member of the Technical Staff, FTP Software, Inc.
-
-