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- Path: sparky!uunet!elroy.jpl.nasa.gov!swrinde!zaphod.mps.ohio-state.edu!moe.ksu.ksu.edu!engr.uark.edu!hbj
- From: hbj@engr.uark.edu (Bernard Johnson)
- Newsgroups: comp.dcom.modems
- Subject: Re: Supras in BBS type operation
- Message-ID: <1992Sep11.013715.23858@engr.uark.edu>
- Date: 11 Sep 92 01:37:15 GMT
- References: <10SEP199218332998@cc.utah.edu>
- Sender: netnews@engr.uark.edu (NetNews Administrator)
- Organization: University of Arkansas
- Lines: 30
- Nntp-Posting-Host: engr.uark.edu
-
- robert@cc.utah.edu (Robert Roll) writes:
-
- > Has anyone out there had any experience with Supras on a BBS or
- >a large dial in operation. We are considering installing around 25 to 30 of
- >them for our University Campus dial in service. They seem to be fairly
- >resonably priced and we have done a trial run with 6 of them on the front
- >end of our dial in rotary. One of the bugs we experienced may have been
- >addressed with the new roms Supra just recently announced. This was the
- >bug with them locking up. The CD state would just display continuously
- >on the led display and they would then not answer the phone. The only
- >way to clear this was to power cycle the modem. Another problem we
- >encountered was with them displaying garbage after some number of connections.
- >This condition seemed to be cleared either by power cycling the modem or
- >simply talking to it on its serial side without first making an incoming
- >connection When I asked Surpa about this they said no one else had
- >experienced this. Also, every since I turned echo off with an ate0 I haven't
- >seen the problem reoccur. Note I haven't asked about fax. For our use
- >it is just not that important.
- >
-
- I wouldn't buy another until they could show positively that they have a fix
- for the problem. I've had my modem since March and been promised a fix since
- about a week later when I discovered the problem. I've already installed the
- first ROM upgrade that was *supposed* to fix the problem. It didn't, so I have
- to reset my modem several timers per week (sometimes several times per day).
- IMHO, if you have to depend on it (dial in lines), don't buy from Supra until
- AFTER the fix is verified!
-
- Bernard Johnson
- hbj@engr.uark.edu
-