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- From: asa@STL-09SIMA.ARMY.MIL (Will Martin on 9000)
- Newsgroups: misc.consumers
- Subject: Re: Endorsing checks for deposit via ink stamp?
- Message-ID: <9209011837.AA20921@ucbvax.Berkeley.EDU>
- Date: 1 Sep 92 18:37:23 GMT
- Sender: daemon@ucbvax.BERKELEY.EDU
- Lines: 45
-
- >From: ChazL@county.lmt.mn.org (Chaz Larson)
- >On the subject of unendorsed checks:
- >One month, while writing all my bill checks, I accidentally made my car
- >insurance check out to my local electric company, then mailed it off. I
- >noticed it when reconciling that statement, when I found two checks made out
- >to East Central Electric; one was endorsed by American Family Insurance, and
- >my bank paid it without any problem. Somewhat disturbing.
-
- A similar thing happened to me once. I had paid my electric bill at
- the courtesy window at my neighborhood bank, giving them the bill and
- a check made out to "Union Electric Co." (our local utility); they stamped
- the bill "paid" and gave me the stub. This was in plenty of time before the
- bill was due.
-
- Comes the next month, and I get my electric bill. It shows no payment for
- the previous month and a "past due" notice. At the time, I worked one block
- from the electric company customer-service office, so I take my stamped
- bill stub and the new bill over there. They insist that the stamped stub
- is no proof that I paid.
-
- I call the bank where I had paid. It turns out they knew about the problem;
- they had sent a whole batch of electric-company payments to the *gas*
- company instead! What was even more astounding to me was that the gas
- company took the checks and deposited them, and they cleared the bank
- as valid "Laclede Gas Company" deposits even though the checks were made
- out to "Union Electric Co."! When my cancelled check came back to me, I
- could see that it was processed without endorsement to the gas company's
- account. So much for expecting a bank to even look at the payee name on
- a check deposited by a major customer! (These are two entirely separate
- entities here, by the way; I know that some localities have a combined
- gas-and-electic utility, but here in St. Louis they are independent
- private companies.)
-
- Everything did eventually get worked out. The neighborhood bank which did
- the mis-routing of payments took care of things and the money eventually
- got transferred from the gas company to the electric company and the bills
- credited. The only thing about the whole mess that really ticked me off was
- the way the electric company refused to stand behind its authorized
- bill-collecting agent, that neighborhood bank. The fact I had a stamped
- "paid" stub should have been enough for them to have apologized to me,
- credited my account with the payment I had made, and left me out of the
- loop thereafter, and they should have done the investigation as to what
- happened to the payment themselves.
-
- Regards, Will
-