NetNews Usenet Archive 1992 #19/NN_1992_19.iso/spool/comp/sys/ibm/pc/hardware/23066

Internet Message Format | 1992-08-31 | 1.6 KB

Path: sparky!uunet!gatech!news.byu.edu!yvax.byu.edu!cunyvm!rohvm1!mbdmd
Newsgroups: comp.sys.ibm.pc.hardware
Subject: Problem: Sony 1604
Message-ID: <[e-mail]>
From: Martin J. Doyle <[e-mail]>
Date: Mon, 31 Aug 1992 14:48:09 EDT
Organization: Rohm and Haas Company
Lines: 29

I purchased a Sony 1604 a few months ago.  From the time I got the
monitor I have been having trouble with the yoke (I think that's what
it's called).  I've had the monitor in for service 3 times.  Each time
they adjust the yoke and the image looks great at the service center.
By the time I pack the monitor up, drive home from the service center,
and set the monitor back up the yoke needs adjustment again.

The warranty says the Sony will repair or replace the monitor.  Since they
don't seem to be able to repair it correctly I would like to have them
replace it.  Unfortunately, the service center tells me that replacing
it is not an option.  They say that their isn't another 1604 in the
country and that they just can't get another one.

Any suggestions?  Does anyone know the model number of the next better
monitor in the Sony line and how much it costs?  I might ask them to
replace this monitor with the next better one in the line paying for
part of the difference between the two monitors.  Does anyone know
why a 1604 is so tough to find?  Has Sony stopped making it?  Are they
going to make a replacement for the 1604?

Thanks,

Martin J. Doyle
VM Systems Programming Contractor
Rohm and Haas Company
Philadelphia,  Pennsylvania
MBDMD@ROHVM1
[phone] (Day)
[phone] (Evening)