NetNews Usenet Archive 1992 #19/NN_1992_19.iso/spool/comp/sys/dec/4788

Internet Message Format | 1992-08-29 | 1.8 KB

Path: sparky!uunet!stanford.edu!rutgers!spcvxb.spc.edu!terry
From: [e-mail] (Terry Kennedy, Operations Mgr.)
Newsgroups: comp.sys.dec
Subject: Re: Wanted: 3100 board
Message-ID: <[e-mail]>
Date: 29 Aug 92 00:11:18 GMT
References: <[e-mail]> <[e-mail]>
Organization: St. Peter's College, US
Lines: 27

In article <[e-mail]>, [e-mail] (AJ Casamento) writes:
>   Even if you don't have the product on service contract. Your local DEC Field
> Service group should be able to sell you a replacement module on a "materials"
> basis (the way they handle non-contracted Field repairs is "Time & Materials"
> for costing). Try that. If it fails, let me know.

  You can get a better deal from DEC's Customer Returns Center, which offers a
flat-rate exchange (as opposed to local Field Service, who will sell you a new
module). The CRC is at 800-225-5385.

  You might also look at some of the 3rd-party vendors. I believe Efficient
Field Service fixes these.

  Lastly, it might just be cheaper to buy a new one. Last I looked, VS3100/30
system units (case, power supply, system board) were going for around $1000-
$1500.

> ps. I don't think a chip level replacement will work, unless you can do a
>     better isolation than the diagnostics currently provide.

  Also, working on these is hard and you run a serious risk of destroying the
board. I replaced the 'F244's on some VS3100/76 boards for a reseller. It was
not a lot of fun (and I have extensive surface-mount rework experience).

        Terry Kennedy           Operations Manager, Academic Computing
        [e-mail]     St. Peter's College, Jersey City, NJ USA
        [e-mail]    [phone]