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- Path: sparky!uunet!contex!marvin.contex.com!frank
- From: frank@marvin.contex.com (Frank Perdicaro)
- Newsgroups: comp.sys.sgi
- Subject: Re: Frustrated with SGI support
- Message-ID: <3254@contex.contex.com>
- Date: 5 Jan 93 18:03:41 GMT
- References: <1993Jan1.041429.5751@odin.corp.sgi.com> <1993Jan1.063155.13814@cs.yale.edu>
- Sender: news@contex.contex.com
- Organization: Xyvision Design Systems
- Lines: 27
-
- In article <1993Jan1.063155.13814@cs.yale.edu> nathan@laplace.csb.yale.edu (Nathan F. Janette) writes:
- >In article <1993Jan1.041429.5751@odin.corp.sgi.com>
- >julib@estrogen.corp.sgi.com (Juli Banfe) writes:
- >
- >> I wish I could help you out. It frustrates me that I am NOT an engineer,
- >> nor do I work in Tech Support. If there is anything I can share with the
- >
- >SGI seems to take constant evaluation of it's support
- >seriously enough to poll folks by telephone about their
- >recent experiences with SGI support.
-
- Yes, SGI cares. They call me. They have even sent people out here
- to see what we do! ( That was a while ago ) They have paid me and
- others ( more than I make at work ) to come to problem sessions.
-
- I know that Mieta really cares, and is working hard to fix things.
-
- As I see it, she is attempting to wash the floor of a supermarket with
- a toothbrush; and the floor keeps growing. It will take some time.
-
- ( Knuth's "Concrete Mathematics" will show you how to solve that
- problem exactly. Fun book. )
- --
- Frank Evan Perdicaro Xyvision Color Systems
- Legalize guns, drugs and cash...today. 101 Edgewater Drive
- inhouse: frank@marvin, x5572 Wakefield MA
- outhouse: frank@contex.com, 617-245-4100x5572 018801285
-