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- Xref: sparky comp.os.os2.programmer:7400 comp.os.os2.advocacy:11856
- Path: sparky!uunet!zaphod.mps.ohio-state.edu!uwm.edu!wupost!gumby!wmichgw!x90wardell
- From: x90wardell@gw.wmich.edu
- Newsgroups: comp.os.os2.programmer,comp.os.os2.advocacy
- Subject: Re: Why you should get everything in writing (long)
- Message-ID: <1993Jan7.200233.7141@gw.wmich.edu>
- Date: 7 Jan 93 20:02:33 EST
- References: <1993Jan7.192103.16828@netcom.com> <1ii7alINNon4@controversy.math.lsa.umich.edu>
- Distribution: world
- Organization: Western Michigan University
- Lines: 125
-
- In article <1ii7alINNon4@controversy.math.lsa.umich.edu>, spexet@math.lsa.umich.edu (D. Robert Spexet II) writes:
- > In article <1993Jan7.192103.16828@netcom.com> rcain@netcom.com (Robert Cain) writes:
- >>I joined the Developers Assistance Program and through that arm
- >>obtained a verbal assurance that there would be "no problem" obtaining
- >>said source code since there was nothing proprietary. Based on this
- >>assurance and the license I had negotiated for using the interpreter I
- >>quit my day job to live off my savings and develop this product which I
- >>was going to call SimpleScript.
- >
- > Not to question your judgement in this case, but do you think that it was
- > really a wise move to do what you did on the basis of a verbal promise,
- > with nothing backing it up in writing?
- >
- >>Monthly I checked with my IBM rep to see how it was going with regard
- >>to obtaining the code and was assured that it was just taking time due
- >>to the "normal" red tape. I succeeded in making the port work and
- >>isolated the functionality required to integrate into the driver by
- >>early August and began to press IBM for the promised source code. To
- >>my amazement and consternation I was told that the original contact
- >>that had made the promise was retired and wrong. In fact the source
- >>code was owned by Microsoft and could not be released to me by IBM.
- >
- > While your situation is truly an unfortunate one, it only emphasizes the
- > fact that one should take care of the "important" miscellaneous details
- > of a project before committing such a vast amount of resources to it. To
- > be specific, it might have been easier for you in the end to get a
- > *written* promise that the needed source code could and would be deli-
- > vered. This basically helps to CYA in case something goes wrong.
- >
- >>As a consequence I am out the $30k of savings I supported myself with
- >>and the $70k lost income from the period. To add insult to injury they
- >>are now requiring the return of the PS/2 system loaned me to test the
- >>product on an IBM system. I'm stonewalling. I no longer have any
- >>interest in developing for OS/2 but would like their fuck up to cost
- >>*them* something.
- >
- > Well, it sounds like you have had quite a few discussions with the IBM
- > representatives over this matter. While I am not an advocate in any
- > way for the lawyers of this world, I will say this: If the actions of
- > representatives of the IBM Corporation have caused injury to you, then
- > you may wish to consider a legal action to solve your problems.
- >
- > As far as their machine goes, it's their machine and they can have it
- > back if they like. To be blunt, it ain't your machine.
- >
- >>I shelved the project at that point and decided to move my efforts to
- >>NT some time in the future since MS is making the equivalent source
- >>code available as a standard part of their driver development kit. I
- >>advise the rest of you to do the same. IBM still has way too much to
- >>learn about developer support. Lots of splash but little content and
- >>some silly notion about making a profit on their developers tools.
- >
- > While your emotions at this point are understandably negative, (hell, I'd
- > be p***ed off also if I lost a 100 grand,) you might wish to come to
- > the realization that your treatment by IBM is quite common in the busi-
- > ness, and especially the computer, world. Microsoft is *no* different
- > from IBM in this regard. Neither is Apple, Novell, DEC, Sun, or any
- > of the other players in the computer world.
- >
- > The cold, hard fact of the matter is that verbal statements and promises
- > are made all the time. Many of these statements are not kept. It is not
- > necessarily the fault of "the system", or of the IBM management in this
- > regard. You were made a promise by some person within the DAP that said
- > you can have some source code. He (or perhaps she, but I'll assume that
- > it's a he. Sorry if it sounds sexist) turned out to be wrong. In short,
- > he made a mistake.
- >
- > You then bet a large sum of money on the (verbal) promises of this person,
- > without getting any written agreement, and you got screwed when the IBM
- > legal people did their job. In short, you did not take care of the nece-
- > ssary details before you made such a grand investment.
- >
- > As far as your encouraging people to move to NT goes, I can certainly
- > see why you might think that way. I must admit, however, that I know
- > quite a few people who have had the same problems in dealing with Micro-
- > soft as you have had with IBM. And, these people have lost a hell of
- > a lot more money than you. That's the way the computer business works.
- >
- > IBM and OS/2 are not going to die. There are lots of developers that
- > are working on OS/2 software, and more are coming every day. While they
- > may have "way too much to learn about developer support", I think that
- > it can be safely said that they seem to know enough about it to be
- > getting new developers.
- >
- >>Beware.
- >
- > Yes. Be sure to get everything in writing.
- >
- >>Thanks IBM. I knew I could count on you.
- >
- > I hate to be sarcastic, but the way you are taking care of business, you
- > will be posting a similar message in comp.os.ms-windows.programmer and
- > comp.os.ms-windows.advocacy a year or two from now.
- >
- >>
- >>Bob
- >>
- >>--
- >>Bob Cain rcain@netcom.com 408-358-2007
- >>
- >> 'The meek shall inherit the earth--the rest of us will move on..'
- >> Sameer Parekh
- >>
-
- I tend to agree with Bob Cain's views. He really got ripped and
- mainly because IBM is populated by an awful lot of unmotivated business
- people. Microsoft does not have this, they are younger and more eager
- (from what I have seen) than IBM types.
-
- However, I will point otu that Microsoft is no better. I am
- sure the DEC is not feel too great to be taken for a ride by Microsoft.
- Their Alpha PC is supposed to be released with Windows NT. Microsoft
- said repeatedly that NT would be out long before now. Now, the Alpha
- PC is complete but no OS to run on it. They will miss their window (again)
- as their chip loses a lot of the publicity and performance edges it once
- had. A lot of people that count on DEC (such as myself) were counting on
- Microsoft to get NT out the door so that the Alpha PC could help some of
- DEC's financial woes.
-
- In general, when in the computer business -- beware.
-
- -Brad
-
-
-
-