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- From: tcwan@umiami.ir.miami.edu
- Newsgroups: comp.sys.mac.hardware
- Subject: Re: Apple 13" rgb monitor switches off after use for about 15-20 mins
- Message-ID: <1992Dec12.133746.14203@umiami.ir.miami.edu>
- Date: 12 Dec 92 18:37:46 GMT
- References: <1992Dec1.185901.3441@Informatik.TU-Muenchen.DE> <1992Dec1.194358.14438@spss.com> <22997@venera.isi.edu> <386@snll-arpagw.llnl.gov>
- Organization: Univ of Miami IR
- Lines: 25
-
- In article <386@snll-arpagw.llnl.gov>, rdmonso@snll-arpagw.llnl.gov (monson robert d) writes:
- >
- > This sounds like the same problem I had. It turned out to be a bad
- > high voltage capacitor, a common problem according to our computer
- > repair people. Apple published a bulletin (to authorized repair
- > personnel) which said they would reimburse consumers for the repair cost
- > if the monitor's serial number (or was it the capacitor's? -- its been a
- > while and I'm a bit fuzzy) fell within a certain range. I qualified and
- > Apple reimbursed me for my repair bill. I think this this program only
- > lasted for a few months and has since expired.
-
- Well, I had mine done in Aug 92, and it was still on. I believe it goes
- at least until March 93. Couldn't hurt to check with your dealer.
-
- They require the Cap serial number for confirmation. The serial number of the
- monitor itself will indicate if it has a capacitor from the defective batch.
- However, since users are not supposed to open the monitor up, they don't
- supply the cap. serial number (except to repair persnel). Monitors from
- about the beginning of 1990 should fall in this range though.
-
- Your repair experience may vary, but I had to get mine repaired 3 times before
- it is finally working correctly.....
-
- t.c.
- #I speak for myself :)
-