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- Path: sparky!uunet!zaphod.mps.ohio-state.edu!sdd.hp.com!mips!swrinde!news.dell.com!dellunix!donn
- From: donn@dellunix.dell.com (Donn Baumgartner)
- Newsgroups: comp.unix.sysv386
- Subject: Re: >>An example of Dell's product support (Esix here I come...)
- Message-ID: <1992Jul21.075346.26610@dellunix.dell.com>
- Date: 21 Jul 92 07:53:46 GMT
- References: <z5-mfvq@dixie.com> <1992Jul18.002830.9207@dellunix.dell.com> <fluet.711428210@ee.ualberta.ca>
- Organization: DELL Computer --UNIX Software Development Group-- Austin, Texas
- Lines: 26
-
- >Thank you Donn for helping me make a decision with regard to which UNIX to
- >buy. Dell's Unix doesn't work with an HP LaserJetII (probably the most
- >popular laser printer on the planet Earth) and "it's not Dell's problem".
- >Way to change a guy's opinion of a company in a single sentence! Boy, and
- >to think I had my heart set on Dell (I called just this morning for exact
- >pricing as a matter of fact). Esix/Everex, here I come...
- >
- >fluet@ee.ualberta.ca
-
- Nothing in my posting said anything about general support for any particular
- type of postscript printer at all. We know that several postscript printers
- work with Dell Unix. That has nothing to do with this person's attempt
- to "net-blackmail" Dell into fixing his problem - which reportedly has
- nothing to do with our hardware or Dell Unix... most likely a flakey cable.
-
- I have taken a lot of heat here for expressing my personal opinion of
- various people's use of the net. So be it. But it's my *personal* opinion
- only, not Dell's (as if that wasn't clear already). Dell does not approve.
-
- In spite of that, I *still* feel the guy's original comment about checking
- out compaq's offerings was *specifically* intended to inflame. And since
- no one stands by their equipment or Unix like Dell does, *I* think he needs
- to cut the obnoxious ploys and get real. As for the dude above, well, I
- pretty much think he's lying about seriously considering Dell - or my
- personal opinions/statements wouldn't even phase him.
- - Donn
-