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- Path: sparky!uunet!usc!zaphod.mps.ohio-state.edu!cs.utexas.edu!sun-barr!ames!tulane!ukma!hsdndev!news.cs.umb.edu!ram
- From: ram@cs.umb.edu (Robert Morris)
- Newsgroups: comp.text.interleaf
- Subject: Re: What kind of University support is this ?
- Message-ID: <RAM.92Jul22175803@ra.cs.umb.edu>
- Date: 22 Jul 92 22:58:03 GMT
- References: <reuver.711723115@tubue> <DBLD.92Jul22094930@oz.oz.plymouth.edu>
- Sender: news@cs.umb.edu (USENET News System)
- Reply-To: ram@cs.umb.edu
- Organization: University of Massachusetts at Boston
- Lines: 50
- In-Reply-To: dbld@oz.plymouth.edu's message of 22 Jul 92 14: 49:30 GMT
- Nntp-Posting-Host: ra.cs.umb.edu
-
- In article <DBLD.92Jul22094930@oz.oz.plymouth.edu> dbld@oz.plymouth.edu (d^2) writes:
-
- Well, I recently purchased InterLeaf for a DECStation workstation, and it is
- for my department in the University here.
-
- We paid $300.00 for 4 TK50 media tapes and the Full set of documentation.
- One license.
-
- But it should be a network license enabling all the DECstation's on
- your network (or maybe any network on your campus(?)), with the
- license manager running on whatever hosts you told them when you
- placed the order [assuming Interleaf DEC licensing operates the same
- way as its Sun licensing].
-
- Support for a year is of $400.00+ though.
- *shrug*
-
- $400 sounds pretty reasonable to me if it includes telephone consulting
- beyond installation problems. If all it includes is upgrades, North
- American universities may better off just buying upgrades
- if/when they want them. (All of ?) those university licensies who got
- 5.2 were given a free 5.3 upgrade. As I recall, the literature
- accompanying the upgrade order form implied that this was that DTK was
- improved for 5.3. Interleaf has been showing native GUI versions at
- trade shows and has announce(?) it expects ship a native OpenLook
- version this year(?) and a Motif and other versions early next year, I
- think. If the support pricing includes them for free, it well might be
- that in the next 12 months some sites, especially Sun sites running
- both OL and Motif, would come out ahead with a support contract or
- else waiting until enough releases are made to go around again.
-
- It is too bad that many of the foreign subsidiaries take a more
- conservative view than the hq of the value university users can bring
- to the document processing community. This is ironic, since
- conventional wisdom is that American firms always take a short-term
- profit over long term benefit view, while non-American firms do the
- reverse. The AT&T Unix experience should be a lesson in regard
- supporting universities for the benefits which accrue many years
- later.
-
-
- Bob Morris
- Professor and
- Director, Digital Typography Research Group
- University of Massachusetts at Boston
-
-
- (disclaimer of objectivity: I'm an occasional Interleaf consultant,
- former employee, grateful recipient of some assistance from them in my
- document processing research and general Interleaf fan).
-