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- Newsgroups: comp.dcom.modems
- Path: sparky!uunet!wupost!usc!zaphod.mps.ohio-state.edu!magnus.acs.ohio-state.edu!csn!tware!bash
- From: bash@tware.com (Paul Bash)
- Subject: Re: PPI 1.14g EPROM available
- Message-ID: <1992Jul29.142802.18769@tware.com>
- Organization: Techware Design, Boulder, Colorado.
- References: <1992Jul28.004910.15806@panix.com> <Bs2HA0.3pE@news.udel.edu> <1992Jul28.153502.18163@usenet.ins.cwru.edu>
- Date: Wed, 29 Jul 1992 14:28:02 GMT
- Lines: 28
-
- In article <1992Jul28.153502.18163@usenet.ins.cwru.edu> au141@cleveland.Freenet.Edu (Amber M. Spillers) writes:
- >
- >In a previous article, schuster@panix.com (Michael Schuster) says:
- >
- >>Jesus Christ.
- >>
- >>ZyXEL bends over backwards to get new code in the hands of owners as
- >>fast an humanly possible. Why do companies like PPI continue to play
- >>such stupid games with owners of their products?
- >>
- > I imagine it is an attemp to support the illusion of reliability, 90%
- >of users willl belive you if you tell them nothing is wrong it must be
- >something you are doing.... as noted before, after they realize you are
- >not one of these users they give in and send you out the proms. but it
- >is better to have people say "I had a hard time setting up their modem"
- >than people saying "their roms have bugs". it shifts the blame.
- >
- >
- >--
-
- Or perhaps it was because, as the original poster indicated, the EPROMS are
- _beta_ code. Most sane companies do not want to put beta code in the hands
- of people who don't know what they are doing (and who probably don't understand
- that that code may cause more problems than it fixes).
-
- --
- Paul Bash Techware Design
- bash@tware.com Boulder, CO U.S.A.
-