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OS/2 Shareware BBS: 36 Tips
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README.1ST
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1996-07-31
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3KB
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59 lines
*********************************************************************
* AskPSP - Updated Case Base for OS/2 Warp Connect and Warp Server *
*********************************************************************
===========================================
= AskPSP Case Base for OS/2 Warp Connect =
===========================================
HAS BEEN COMBINED WITH
==========================================
= AskPSP Case Base for OS/2 Warp Server =
==========================================
The LANSYS casebase has now been combined with the WLSHDESK casebase
in order to make finding solutions to your LAN problems easier!
The WLSHDESK.ZIP file contains the following files:
WLSHDESK.CBD
WLSHDESK.CBK
WLSHDESK.CBM
WLSHDESK.CBR
WLSHDESK.INF
README.1ST (The file you are reading now.)
To use these files, you need to have CasePoint for OS/2 installed.
If you have previously installed AskPSP from either OS/2 Warp Connect
(through PRODINST) or the IBM Technical Connection Personal Software
CD-ROM, then you should have CasePoint for OS/2 installed in a CASEPNT
subdirectory on your hard drive.
The 4 files WLSHDESK.CBD, WLSHDESK.CBK, WLSHDESK.CBM, WLSHDESK.CBR need
to be copied to the CASEPNT\ASKPSP subdirectory, and the WLSHDESK.INF
file should be copied to the CASEPNT\ASKPSP\BOOKS subdirectory.
NOTE: If you do not have a CASEPNT\ASKPSP subdirectory, you can either
re-install and choose to put the case bases on your hard drive, or you
can create the subdirectories manually and then copy the files to them.
If you create the subdirectories manually, the icon will not open the
new case base on your hard drive. In this case, you should either change
the settings in the icon to point to the hard drive instead of the CD-ROM
drive, or you can run CasePoint from the command line by typing CASEPNT.EXE
from the CASEPNT subdirectory.
You also need to make sure that in the ASSOC.OS2 file (in the CASEPNT
subdirectory) the INF= line points to the CASEPNT\ASKPSP\BOOKS subdirectory
on your hard drive--and not to the CD-ROM drive.
Once CasePoint is running, you need to open the new case base by clicking
on the Open File icon or by selecting Open from the File pull-down menu.
Finally, double-click on WLSHDESK.CBD. You should be able to enter a
problem description and see questions and actions appear.