OS/2 Shareware BBS: 32 Periodic/32-Periodic.zip/tnew07.zip/TEAM9407.INF

OS/2 Help File | 1994-06-21 | 189KB | 4,024 lines

ΓòÉΓòÉΓòÉ 1. Hello, Team OS/2 ΓòÉΓòÉΓòÉ

Team OS/2 Newsletter Number 7
June/July 1994
Howdy Teamers,

There has been a tremendous response from BBS sysop's who carry the Team OS/2
Fidonet echo and actually much more than expected.  This is wonderful news!  We
appreciate your spreading the word about OS/2 and Team OS/2 across the world.

Did you know there is such a thing as an OS/2 Certified Engineer?  Well there
is.  And IBM is offering the tests free at the upcoming PC Expo in NYC and will
be again at the Technical Update in Atlanta in September.  Otherwise the tests
will cost $75 each (it takes 4 tests to become an OS/2 Certified Engineer) and
will most likely not be offered for free again after September, so if you are
going to either NYC or Atlanta, you might want to make time for them.

When calling or writing to Team OS/2 Support lately, you've probably
encountered someone new.  Anita Venable has taken over for Jeff Mellon (who has
moved on to another job within IBM - congrats Jeff) doing the day-to-day
support for your efforts.  We welcome Anita and her enthusiasm to the team.

Did you know that IBM is now on the Internet?  Yes!  With the proper software,
you can get the latest information about IBM from it's World Wide Web
(www.ibm.com) server.  This service is still under construction, with more
information coming all the time. We in PSP plan to make our debut in the near
future.  Watch this space for further information.

Speaking of coming soon...I'm working on a project to collect information on
all of IBM's electronic resources and will be adding that to the newsletter as
soon as it is completed.  Hopefully this information will be of use to all
Teamer's in their endeavors to help others.

I'll be working in the Team OS/2 hospitality suite at the upcoming OS/2 World
Conference and Exhibition, put on by Miller Freeman from July 19-21 (the
conference lasts through the 22nd) in Santa Clara, California.  We will be
located in room 211, just up the escalator from the exhibit hall, so do stop by
and say Hello if you are attending.

One new Appendix has been added to this issue:

Appendix J: All that 'Official' Stuff

As always, we are open to other suggestions for additions to the newsletter.
And remember to send those pictures!

Vicci Conway
Team OS/2 Newsletter Editor
Internet: [e-mail]
 or [e-mail]


ΓòÉΓòÉΓòÉ 2. A message from Janet Gobeille ΓòÉΓòÉΓòÉ

A message from Janet Gobeille
Team OS/2 Support Programs Manager

What is Team OS/2?  Can I be part of Team OS/2 even though I can't spend my
weekends at computer stores demonstrating OS/2?  The first question is the most
common I receive.  However, the second is showing up more and more often.

Team OS/2 is not just wearing a pink shirt and installing OS/2 at major trade
shows or spending a weekend at a computer store showing off OS/2. Some Team
members have expressed concern that these are the only activities that we
recognize and support.

Yes, these activities are very visible (and I hope they are fun as well.)  They
take a tremendous amount of effort on the part of a coordinator to put them
together and make them run smoothly.  And they often require some level of
support from us at IBM.  So, it's easy for us to know about them, to get
reports, and to publicize what is happening.

But there are other things Team members are doing to support OS/2 and OS/2
users that are also valuable (and sometimes even more time-consuming).  Many of
you run BBS's that have extensive OS/2 files and messaging areas, providing an
invaluable resource for OS/2 users in your area.  At your own expense and
effort, you give OS/2 users a way to ask for help when they have a problem and
to download programs and files (and even this newsletter).  This is Team OS/2.

Others spend quite a bit of time online helping others, answering questions,
sharing experiences, and encouraging the exchange of information.  They work to
improve their own level of expertise so they can provide informed help to
people in trouble.  This is Team OS/2.

Still others start or maintain user groups or special interest groups. Like
BBS's, user groups provide an absolutely invaluable type of personal networking
for OS/2 users.  These people spend time setting up informative programs on
OS/2 or OS/2 products, set up classes to help new OS/2 users, and work to
provide a support structure for OS/2 users in their community.  This is Team
OS/2.

Teamers show their OS/2 systems to others, answer questions from co-workers,
friends, and relatives who have installed OS/2, and explain why THEY decided
that OS/2 is the operating system that best fits their needs.  These are real
people, showing others why OS/2 is good in their real world.  This is Team
OS/2:  personal experience discussed by enthusiastic people.

To all of you Teamers, I salute you!  I'm proud to be part of Team OS/2 --
there are such interesting people here!

Do you know of someone who is doing a great job in support of OS/2, and you
would like to see that work publicly recognized?  Please help us give him that
recognition here in the newsletter.  Send a letter (via email or fax) letting
us know about his (or her) efforts.  We'll publish a few each month let
everyone know about these often unsung heros.


ΓòÉΓòÉΓòÉ 3. What is Team OS/2? ΓòÉΓòÉΓòÉ

What is Team OS/2?

Team OS/2 is like an electronic user group: it consists of people around the
world who are OS/2 enthusiasts and are voluntarily and actively sharing their
knowledge and enthusiasm with others.  They work to promote the use and
availability of OS/2 wherever they can.

But unlike a user group, there is very little organizational structure. As
groups of Teamers come together though, they often start to form formal or
informal groups so they can provide their own support network to work more
effectively with IBM, vendors, user groups, and others.

Being part of Team OS/2 is a state of mind.  Team members are those who see
that something needs to be done, and they figure out a way to do it.  Some have
started OS/2 BBS's to provide support for local OS/2 users.  Others see that
help is needed for local retailers to help them feel more confident in offering
OS/2 to their customers.

Membership in Team OS/2 is self-determined.  You are a part of Team OS/2 (if
you wish) if you consider that you are actively doing something to help support
OS2 and OS/2 users and your efforts are beyond the expectations of your job.

Team OS/2 is not owned or run by IBM.  In fact, most Team OS/2 members are not
IBM employees.  Those Teamers who do happen to work for IBM generally use their
own time to help others and promote the use of OS/2 and OS/2 applications just
as other Teamers do.

Although we at Team OS/2 Support in IBM PSP do maintain a Team OS/2 member list
and put out this newsletter, we do these as services to Teamers worldwide.
Being on the list is NOT a requirement to be part of Team OS/2. But it does
help Teamers find other local members when looking for help, and provide a way
to recognize the efforts of so many people in helping to promote OS/2.  See
Appendix B for information on how to get on the Team OS/2 member list.


ΓòÉΓòÉΓòÉ 3.1. IBM Team OS/2 Support (Grass-Roots Marketing) ΓòÉΓòÉΓòÉ

IBM Team OS/2 Support (Grass-Roots Marketing)

The IBM Personal Software Products (PSP) Grass-Roots Marketing team supports
Team OS/2 and BBS activities (see Appendix A to learn how to contact this
group).

The support that IBM PSP offers to Team OS/2 changes as we learn to work
together better. However, we are currently supporting Team OS/2 in these ways:

 1. Information Distribution and Coordination

   o We distribute a world-wide Team OS/2 member list via Compuserve, Internet,
     Fidonet, and electronic media.  This allows Teamers to find others in
     their area and contact them electronically.  See Appendix B for
     information on how to get on this list.

   o We can also provide a mailing list based on this member list to vendors of
     OS/2 products on request.  See Appendix A to see who to contact for this
     list.

   o The Team OS/2 Newsletter is produced monthly and distributed
     electronically.  This provides information to Teamers around the world to
     help keep all Teamers up to date on what is happening with Team OS/2 and
     with other Teamers.  It also lets IBM know what Team OS/2 is up to.

     Appendix A shows who to contact to submit articles or suggestions for the
     newsletter, or how to get the ASCII source to include in another
     newsletter.

   o We participate on electronic forums to discuss Team OS/2, Teamer
     activities, and future needs.

     These forums also help foster creativity and imagination between Teamers,
     and encourage new activities.  See Appendix C for details on where to find
     Team OS/2 on the various networks.

 2. OS/2 Merchandise and other Support for Marketing Activities

    A number of Team OS/2 members have gone out on their own time to do public
    OS/2 demos and to support and encourage local retailers. See Appendix D for
    the specific types of activities supported, support packages, and
    requirements.  Where possible, these activities are supported world-wide.

 3. Team OS/2 Member Support

    Because of requests by many Team OS/2 members, we had a Team OS/2 logo
    designed and have arranged for Team OS/2 Tshirts, Team OS/2 golf shirts,
    and embroidered Team OS/2 logo patches.  See Appendix G for ordering
    information.  In addition, we send some of these out in support of public
    OS/2 demos so that the Teamer can be easily identified.


ΓòÉΓòÉΓòÉ 4. Team OS/2 Members - Where are they? ΓòÉΓòÉΓòÉ

Team OS/2 Members: Where are they?

The full Team OS/2 member list is available any place you can find this Team
OS/2 newsletter.  Because of the size however, it's kept in a separate file.
Each month, the ZIP file will include the Team OS/2 member names in two
separate formats:  one by country and city and the other alphabetically by
name.

These were created as of 20 June 1994:

Teamers by Network

The following list was created from the email addresses given to us. It's a
little misleading in that many people have Internet connectivity from a network
(such as America Online), but we do not have a specific Internet Address listed
in our database.  So, the number of Internet-connected users is much higher
than appears here:

Electronic Network            Teamers
America Online                90
Compuserve                    817
Delphi                        23
Fidonet                       671
Genie                         39
IBMMAIL                       126
IBM Internal (VNET)           290
Internet                      1069
MCIMail                       13
OS2BBS (IBM Talklink)         133
Other                         217
Prodigy                       210
No Email capability           454

Teamers by Country

Team OS/2 is now in 41 countries as follows:

Country                  Teamers
Argentina                12
Australia                56
Austria                  11
Belgium                  14
Brazil                   18
Canada                   261
Chile                    1
Denmark                  151
Finland                  151
France                   6
Germany                  79
Guam                     1
Hong Kong                7
Iceland                  1
Ireland                  1
Israel                   1
Italy                    21
Japan                    2
Latvia                   7
Litchenstein             1
Luxembourg               1
Malaysia                 2
Mexico                   6
Netherlands              64
New Zealand              3
Norway                   35
Panama                   1
Peru                     1
Philippines              1
Portugal                 6
Qatar                    1
Russia                   17
Saudi Arabia             3
Scotland                 4
Singapore                11
South Africa             5
Spain                    139
Sweden                   88
Switzerland              4
Taiwan ROC               1
Thailand                 1
Trinidad & Tobago        1
Turkey                   3
UK                       71
Ukraine                  5
USA                      2043
Virgin Islands           1


ΓòÉΓòÉΓòÉ 5. Team OS/2 Reports - Activities and Events ΓòÉΓòÉΓòÉ

Team OS/2 Reports - Activities and Event

We encourage Teamers to list their activities with us  (IBM Team OS/2 Support)
in order for them to be included in this newsletter.  Contact us well in
advance in order to get your event added to our database, even if you do not
require additional support from IBM.

By listing your event in our database and letting people know what you are
doing, you can help give others ideas where they can also help in their
communities.  And it's a good way to find additional volunteers if you need
them.

Note: We've started requesting some additional descriptive information about
each event so that we can include it in the newsletter. If you have further
suggestions about this, please send it to [e-mail].


ΓòÉΓòÉΓòÉ 5.1. Scheduled Team OS/2 Activities and Events ΓòÉΓòÉΓòÉ

Scheduled Team OS/2 Activities and Events

This is the list of events currently scheduled in our Team Event database.
There are often other Team OS/2 activities planned, but these are the ones we
know of.

If you'd like to help out on any of these, please contact the lead Teamer given
in the list.

--- Country: Canada ---

        July 13, 1994 (for 3 days) in Toronto, Ontario
          Comdex Canada: Major trade show in Canada.  Team OS/2 will
             be answering technical questions, installing OS/2, and
             providing OS/2 support for the show.
          For information, contact:  Terry Hamilton at [e-mail]


--- Country: USA ---

        June 28, 1994 (for 3 days) in New York, New York
          PC Expo: Major computer trade show at Javitz Center in New
             York.  Team OS/2 will be installing and supporting OS/2 for
             exhibitors.
          For information, contact:  Craig Smith at [e-mail]

  Wisconsin
        July 29, 1994 (for 7 days) in Oshkosh, Wisconsin
          Oshkosh: This event is the "SHARE, GUIDE, COMDEX"
             equivalents for privat pilots.  Sponsored by the
             Experimental Aircraft Association.
          For information, contact:  James Agnew


ΓòÉΓòÉΓòÉ 5.2. Team OS/2 at PC Expo ΓòÉΓòÉΓòÉ

Team OS/2 at New York PC Expo
from Craig Smith, Westchester OS/2 User Group

Fellow Teamers,

Beginning on June 28th, New York PC EXPO will commence. This year, I'm pleased
to inform you that TEAM OS/2 is now organizing to have a sizable force at the
expo.  Last year, we had over a hundred volunteers assisting vendors,
installing OS/2, spreading the OS/2 word, and having a great time.  TEAM OS/2
will be based in the user group booth (booth 5039) hosted by the Westchester
OS/2 User Group.  The dates for the Expo are June 28 (10-5), 29(10-5), and June
30(10-4).

On June 23, 1994 from 7:00pm to 9:00pm at the Thornwood Conference Center in
Thornwood, NY, we will have an orientation meeting on what Team OS/2 will be
doing and help you prepare for the Expo.  Contact me for directions if needed.

So, what will be our goal this year?

Our goals are:
- To increase the visibility of OS/2 where it is being used (passing out
 "OS/2 Running Here" tent cards, etc).  Also, the Team OS/2 Support
 team will be in pink golf shirts with 'TEAM OS/2 VOLUNTEER' printed
 on them.  Other Teamers who will be helping out with distributing
 literature, etc, will be in Team OS/2 or OS/2 tshirts.

- To boost the number of exhibitors running OS/2 systems (by installing
 it wherever allowed).

- To provide a 'comfort factor' for those exhibitors who are not
 comfortable running OS/2 (by providing a hotline OS/2 support phone
 and volunteers to man it during the show).  Also, the Support
 team will be connected via radio to the hotline phone so that
 a call for help can be addressed very quickly.

- To improve the display of OS/2 whever possible (by installing
 good multimedia demos, customizing the desktop to make it attractive,
 train booth personnel in how to use OS/2, etc).

If you can assist for 1/2 day or more Sunday through Thursday and
are comfortable installing OS/2 and trouble-shooting problems,
please contact me at:

   Craig Smith
   Internet   : [e-mail]
   Internal IBM : CSMITH at RHQVM21


ΓòÉΓòÉΓòÉ 5.3. Team OS/2 at Comdex Canada ΓòÉΓòÉΓòÉ

Team OS/2 at Comdex Canada

Fellow TEAMers,

This is it!  Finally a BIG opportunity for TEAMOS2 to show itself in the
TORONTO area!  Please come out and help (or at least drop by).

My name is Terry Hamilton, I'm a TEAMER & contractor, who at the moment,
happens to be working at IBM.  I've been contacted by the Canadian TEAMOS2
Co-ordinator, ROB HUDAJ, and been asked to see what we can get together for the
upcoming COMDEX/Canada Show in Toronto!

The show is at the Metro Toronto Convention Centre and Skydome.
  Wednesday July 13, 10am-5pm
  Thursday  July 14, 10am-5pm
  Friday   July 15, 10am-4pm

So far, this is what has been worked out with Rob:
1. IBM Canada is giving TEAMOS2 part of their floor space at COMDEX
   to use for a TEAMOS2 TechTalk Booth. (see below)
2. IBM will try to provide a couple of Thinkpad 750Cs (Multimedia)
   Notebook PC's (+Modems) PLUS phonelines for us.
3. The now traditional TEAMOS2 SWAT TEAM is going to be organized
   to install and support OS/2 on as many PC's as humanly possible.
4. Make ourselves available in every part of the show, to be seen and
   to help as many people as possible see exactly what OS/2 can do.
5. All TEAMERs must, without a doubt, have a tonne O' fun.

-- TechTalk Booth --     We get a corner of the IBM Testdrive Center to pawn
our wares. The area will be setup with Posters, flyers, banners, signs, etc
(the whole shabang) as well as chairs, whiteboard and table.  We will have on
hand just about every OS/2 Reference manual, FAQ, TRICK list, REDBOOK, and
document to help solve any problems that anyone may have. There will also be
Thinkpads with phonelines so that we can dialout direct to the IBMBBS or OS2BBS
or manufacturer boards to get the newest fixes and drivers as people ask (disks
will be provided)!  We will also have a fair supply of OS/2 Demodisks,
keychains, Postit notes and mouse pads for those special visitors. (Rob has
agreed to keep a cooler full of drinks near at hand also (POP only - during the
show!)  This will be the Home Base for the roving OS/2 SWAT TEAMs.

--OS/2 SWAT TEAM-- For those of you who REALLY KNOW HOW TO INSTALL OS/2!
Throughout the length of the show (and most definitely afterhours) it is up to
the SWAT TEAMS to swarm through the show and convince every vendor you find to
have the SWAT TEAM install OS/2 on their machines so that they can use OS/2 to
Demo their Hardware and/or Software. Since this is WINDOWS WORLD experience
with WINOS2 would help. It is also up to the SWAT TEAMS to make sure that any
machine that has OS/2 installed stays running. Expect questions from 'Does OS/2
do WINDOWS?' to 'What's wrong with my NOVELL Server?'.  Help where you can and
if the question is out of your league just call back to the TechTalk with your
handy Walkie/Talkie.  We SHOULD have a Parallel Port CD ROM or two around to
help with these installs.

 WE NEED TEAMERS!!!

We need you to commit for at least 4.5 hours.  Either 9:30-2:00 or 1:30-6:00 on
any of the days of the show.  Tuesday night is open for the first SWAT TEAM
patrol as vendors setup their booths.

Reply to myself (or Rob Hudaj) if you want to help or if you have questions.
Terry Hamilton,
   INTERNET:  [e-mail] or
     [e-mail]
   FIDONET:  TERRY HAMILTON @ 1:229/15
   IBMMAIL:  IBMMAIL(CAIBMZPZ)
   VNET:    CANVM2(THAMILTO)

Robert Hudaj, IBM Canada
   INTERNET:  [e-mail]
   VNET:    CANVM2(RHUDAJ)
   (be patient with Rob, he's new to this email/BBS thing)

PARTING GIFTS: -- The IBM / TEAMOS2 Booth is supposed to be DEAD CENTER, in the
MIDDLE of the 'WINDOWS WORLD' part of COMDEX, right on SECOND BASE inside the
SKYDOME!!!! -- We expect to have a Very Special TEAMOS2 Personality on hand to
help out at the show....TEAMOS2's very own Fairy GodMother ... Janet Gobeille!
-- Along with the fun you also get a Masculine Pink T-shirt with a TEAMOS2 Logo
on it, a Super Stealthy OS/2 Baseball Cap and an invite to the TEAMOS2 Friday
night party at DON CHERRY'S (by the Dome).(oh ya...and a pass to COMDEX)

THINGS YA' JUST GOTTA' SEE: -- Bill Gates, CEO, Microsoft Corp., will be on
hand to give the WINDOWS WORLD Keynote.  Can't wait to see what MS cooks up to
show off for da' Boss. -- The word from COMDEX/Atlanta was that some of the MS
guys were seen trying their own version of the SWAT Team.  Competition for
TEAMOS2!?! NOT!

More Details will appear as the date nears.


ΓòÉΓòÉΓòÉ 5.4. London User Group Fest ΓòÉΓòÉΓòÉ

London OS/2 User Group Fest

The London OS/2 User Group/SouthWestern Ontario Team OS/2'ers are having a fest
on June 25th, from 12:00-6:00pm.

We will be showing 2.99, as well as products from all of this years speakers
from the group.

Demonstrations include Novell, ATI, Diamond, Pro Engineering, Watcom, Adaptec,
IBM, and Legacy.  OS/2 Networking, configuration, installation, backup.

Systems will be available to try out these products, and people to answer all
your OS/2 questions.

For more info, contact John Roesner at [phone], fax [phone], bbs
[phone] [1:2401/109@fido].

Location is at Pond Mills Square, Commissioners rd between Highbury (highway
126) and Pond Mills Rd.

From 401 - take Highbury Ave (Highway 126) North to commissioners, turn left 1
block, turn right.

*Vendor's* - If you would like your product literature given away, or your
product displayed, please contact me at [phone] x28 *VENDORS ONLY*.


ΓòÉΓòÉΓòÉ 5.5. Volunteers for OS/2 World Conference & Exhibition ΓòÉΓòÉΓòÉ

Looking for Volunteers!
From: Christina Tunnah

We are looking for enthusiatic Team OS/2 Volunteers to assist in the first ever
OS/2 World Conference & Exhibition from July 19-22, 1994 at the Santa Clara
Convention Center, Santa Clara,CA.  Volunteer opportunities include technical
troubleshooting and door monitoring for classes (loading software, assisting
speakers in their audio visual/computer presentations etc..), supervising the
floor vendor showcase, and distributing OS/2 literature to relevant outlets in
your area.  Ideally, on-site volunteers will have a strong background in OS/2
and software applications and will volunteer at least one full conference day.

In appreciation, you will be given a copy of the conference proceeedings and
admission to some classes.  If you are interested, please contact Christina
Tunnah, Project Coordinator, at [phone] or fax your details (prefered
day(s) or volunteer opportunity, and AV/computer background) to [phone],
or via Internet to [e-mail].


ΓòÉΓòÉΓòÉ 6. Team OS/2 Event Reports (from previous events) ΓòÉΓòÉΓòÉ

Team OS/2 Event Reports (from previous events)

We're including this list of activites in the past couple months so you can see
what has been happening recently.  Since some of these events were scheduled
after we posted the last list, this gives you a more complete picture of what
Teamers were doing.

Event reports are selected from various reports sent in to [e-mail]
or posted on electronic conferences.

Also, if you wish to specifically send in a report or letter that you'd like
included in this newsletter, please send it via the Internet to:

    [e-mail]

or internally within IBM to:

    teamnews at ausvm1

As you submit reports, we would appreciate photographs suitable for scanning
and including in this newsletter.  It is always nice to see the team in
action!!!

--- Country: Malaysia ---
    June 07, 1994 (for 3 days) in (No City)
      OS/2 Roadshow: Team OS/2 assisting IBM during this roadshow
      For information, contact:  Mohamad Norzal Ghazali at IBM Network: norzal@kulvm

--- Country: Singapore ---
    June 01, 1994 in (No City)
      PC Show: Large PC fair in Singapore
      For information, contact:  Yap, Keng Ann at yapka@sgpvm1

--- Country: South Africa ---
    May 18, 1994 (for 4 days) in Nasrec
      SA Computer Faire:
      For information, contact:  Farida Hoosen at IBM Network: faridah@johic1

--- Country: Sweden ---
    May 28, 1994 in Vasteras
      QD Vasteras

    June 02, 1994 in Stockholm
      Computer City Norr

    June 02, 1994 in Stockholm
      Computer City Jakobsbersgatan (Min Dator)

    June 02, 1994 in Linkoping
      KTH Linkoping

    June 04, 1994 in Stockholm
      Computer City (south)

    June 06, 1994 in Gothenburg
      Team OS/2 Magic Team

    June 08, 1994 in Stockholm
      Team OS/2 Magic Night in Stockholm


--- Country: USA ---
  Arkansas
        May 04, 1994 in Fayetteville, Arkansas
          OS/2 Awareness Day: OS/2 demo at the University of Arkansas
          For information, contact:  Abeed Hossain at IBM Network: supahos@dalvmic1

  Arizona
        June 08, 1994 in  Arizona
          NOAO demo: He is giving a presentation to a group of
             scientists with the NOAO (the astronomers who take care of
             all the big telescopes like the one in Hawaii).  They have
             asked for a presentation on OS/2.
          For information, contact:  John Hughes, Viable Software Systems

  California
        May 04, 1994 in Sacramento, California
          Desktop with a View: OS/2 demo with David Barnes
          For information, contact:  Mark Dixon at IBM Network: mdixon@sfovmic1

        May 17, 1994 in Redding, California
          California BAR Association: The emphasis of this demo is
             going to be on multi-tasking.  I have arranged for access to
             the court calendaring system by Modem, and I am going to be
             showing how applications can be run while still haveing a
             constant connection with the court.
          For information, contact:  Michael K. Vance at compuserve 73677,1644

  Kansas
        May 21, 1994 in Lenexa, Kansas
          Telecommunications Expo '94: Fair at local college
          For information, contact:  Christopher Lemon

  North Carolina
        June 04, 1994 in Raleigh, North Carolina
          HAV PC Fair: TeamNC will help promote OS/2 at the Fair
          For information, contact:  Steve Gallagher

  New Hampshire
        May 21, 1994 in Salem, New Hampshire
          Small Business Solutions: OS/2 store demo
          For information, contact:  Jim Hughes at CompuServe: 73747.2554

  Virginia
        June 12, 1994 in Richmond, Virginia
          Intertech Group PC Show
          For information, contact:  Frank McKenney


--- Country: USA ---
    June 12, 1994 in Richmond, Virginia
      Intertech Group PC Fest
      For information, contact:  Bill Wyatt at wyatt at dalvmic1

  Washington
        May 21, 1994 in Seattle, Washington
          Pacific Coast Network Computers: Public store demo
          For information, contact:  Ward Kaatz


ΓòÉΓòÉΓòÉ 6.1. Team OS/2 Installation Workshop ΓòÉΓòÉΓòÉ

Team OS/2 Installation Workshop
by Bert Langer

As a very active TEAM OS/2 participant, I talk to a lot of very new users.
Obviously, one question I use to break the ice is "How do you like OS/2?".  Far
too many times the response is a fervent complaint about some problem
encountered in trying to install the system.  As President of the Southern
California OS/2 User Group (SCOUG), my name and phone number get wide
circulation; in the masthead of OS/2 For You, our monthly newsletter, and on
the fliers we distribute at swapmeets and other computer club meetings.
Regrettably, far too many of the phone calls are not requests for more
information about SCOUG, but rather requests for help in installing OS/2.

For a number of months SCOUG has conducted monthly workshops for new users, at
which we have concentrated on presenting the fundamentals of the Workplace
Shell.  These sessions started out with about 12 to 15 non-club attendees, but
over the course of about 6 meetings the attendance dwindled to a mere 3 or 4,
so SCOUG decided that there were better ways to use their resources, and the
New User Workshops were discontinued.

Still convinced that there was a problem that needed solving, I decided to try
another approach.  It distressed me to think that many people had made a
commitment to try OS/2 and were then faced almost immediately with a very
negative experience, i.e., a problem in installation and no ready resource to
help them out.  I was convinced that in many cases this led to the abandonment
of the operating system and quite possibly, to publicly stated adverse
evaluations of OS/2.  I decided that what was needed was an Installation
Workshop, where new owners could bring their machines and install OS/2 under
the guidance and with the help of knowledgeable TEAMers.  I broached this plan
to several other TEAMers and received their enthusiastic endorsement and
promise to help.

Naturally, trying to find a place to hold such a session was a vexing problem,
but once again Tony Brewster, our guardian angel at IBM Costa Mesa, came
through for us and arranged to make the IBM briefing room (where SCOUG holds
its monthly meetings) available on a Saturday morning.  With this problem
behind us, we printed up a flier and posted it at CompUSA, Computer City, Micro
Center and at a couple of local bookstores that are big in the computer area.
Incidentally, all of these sites were most happy to give us shelf room in the
OS/2 software area; Computer City and Micro Center suggested we distribute in
two locations; Micro Center in the software area and the book shelves; Computer
City both in the software area (right on top of the OS/2 endcap!)  and at the
customer service desk in the entrance to the store. I bought five lucite
holders for fliers (about $5 each) which I installed at each location.
Incidentally, those holders now have SCOUG fliers in them.  I expect to keep
them on site indefinitely.

I also posted a message announcing the event on about six of the major BBSs in
the area.  here is that message:

F R E E    F R E E
Team OS/2 presents
A N  O S / 2  I N S T A L L A T I O N  W O R K S H O P
NO CHARGE   NO OBLIGATION

The purpose of this workshop is to help new users of OS/2 install the system on
their hardware without any problems.  OS/2 installation experts will be on hand
to help and to answer questions.

THIS WORKSHOP WILL BE HELD ON SATURDAY, JUNE 4th AT THE COSTA MESA OFFICE OF
IBM 600 Anton Blvd., 2nd Floor, Costa Mesa.  This is the 22 story glass and
stainless steel building 2 blocks East of Bristol (South Coast Plaza vicinity).
Please park in the large lot South of Anton Blvd.  and East of Avenue of the
Arts.  Do NOT park in the parking structure just West of IBM.

IMPORTANT INSTRUCTIONS!  Feel free to bring your computer to the meeting if you
want to have help installing OS/2 on your system.  If you do elect to bring
your computer, you must bring all the components of your system (monitor,
keyboard, mouse, etc.)  along with any driver programs required.  You must also
bring your ORIGINAL OS/2 distribution disks and/or CD-ROM.  If you are
installing the Windows version you will need to bring your ORIGINAL Windows
distribution disks.  It would be helpful if you brought your two OS/2 manuals
and some blank, formatted diskettes, since we may have to give you copies of
various drivers and utilities.  You will also need some kind of a cart to carry
your hardware to the meeting since it is 500-600 feet from the parking are to
the meeting space.  If you plan to bring your computer it would help expedite
matters if you would call in advance:

Bert Langer [phone] Please feel free to call me if you have any
questions.

This resulted in a number of inquiries and commitments to attend.  I was
heartened by the response and optimistically envisioned 15 or 20 attendees.
Imagine our surprise and delight when 40 people (10 or 12 of them with their
computers in tow) showed up!  Fortunately, our local TEAMers also showed up en
masse, so we had sufficient resources to support the gathering.  I think we
were successful in meeting our stated goal of either guiding the attendee to a
good installation or explaining to him or her precisely why an installation was
failing.  As usual, the major problem was drivers.  Because I brought my
machine, we had both the latest Hobbes and the entire contents of my BBS's OS/2
file area available.  This proved to be of some help.

It so happened that my copy of the new Performance beta had arrived just that
week, so I demonstrated a CD-ROM installation of it (using the video projector
installed in the briefing room).  This was great because it gave the TEAMers
what in most cases was their first look at the Performance beta with its neat
new icons, etc.  It went in without a hitch on my 486/DX50 with 16 megs.  Fast,
too.

All in all, a very successful venture that seems to have met a significant
need.  I think a good time was had by all, and there seems to be general
agreement that it should be repeated, maybe in August. There is also
considerable sentiment for having the software analog of this - a configuration
workshop.  We shall see.

It wouldn't have been a success without the help, support and knowledge of:

Tony Brewster, IBM
Gene Osten
Bobby Reeves, TEAM OS/2
Gary Granat
Terry Warren
Charlie Moore
Jim Baggerly
Dave Baggerly
and several very knowledgeable people whom I did not know, but who
pitched in to help solve problems for others.  It was indeed in the best
tradition of "Friends helping friends".  Thank you all for your support.


ΓòÉΓòÉΓòÉ 6.2. California Bar Association ΓòÉΓòÉΓòÉ

California Bar Association
by Michael K. Vance
May 17, 1994

Thanks for the shipment.  Everything arrived just in time, and the event went
very well.  As expected, the demonstration of OS/2 as a supreme communications
platform was a big hit.  I had around forty people in attendence, and of those,
about two-thirds actually spent time playing with the demo setup. Here's how it
went.

Without telling the audience that we were running OS/2, we had a DOS
application (WP 5.1+) running full screen, to simulate their normal
environment.  While we printed a document, we switched the app to a window, and
revealed an OS/2 app (a time keeping program written with CA-Realizer) that was
also running, full size on the desktop.  We made entries into that app, then
changed its size to quarter screen to reveal the OS/2 Desktop that also had
another DOS  app. (Procomm Plus connected to a court calandering system)
running in a window. We cut and pasted between the two DOS apps and between the
OS/2 app. By this time, we had a very captivated audience.

After a staged demo of about 30 minutes, we let the lawyers play around with
the system.  We showed CD-ROM based law library search programs running in a
window at the same time that WP 5.1+ was running in another window.  Instead of
having to save a screen full of info into a file, we just marked and pasted of
having to save a screen full of info into a file, we just marked and pasted
right into WordPerfect.  We even had Flight Simulator 4 running full screen,
while we downloaded from Westlaw.

Everyone was very impressed with the results, and the ease at which the
different applications seemed to interact.  OS/2 was shown to be a stable
communications platform, and an excellent multi-tasker of the DOS apps that the
lawyers are addicted to.  We heard lots of "oohs and ahs"!

The indoor putting green was also a big hit.  Everyone took a swing, and took
home a demo disk.  Those who sank the putt (a 15 foot flat level shot) got an
OS/2 mug or a sand balloon.  Close shots were rewarded with keychains, pins,
and tangles.  Heckling was allowed, and many shots were altered by last second
comments.  It was a lot of fun!

It's hard to judge the impact, but the comments were all positive. Networking
questions made up the bulk of the Q&A, along with hardware requirements.  Not a
single person asked about the price of OS/2 itself!  As far as I'm concerned,
that speaks volumes about the way it was received.


ΓòÉΓòÉΓòÉ 6.3. Pacific Coast Network Computers ΓòÉΓòÉΓòÉ

Pacific Coast Network Computers
by Ward Kaatz

Thank you for the support given to our OS/2 Days at Pacific Coast Network
Computers in Seattle.  The OS/2 shirts are great, critical for these types of
events.  We will make a better effoert to give more lead next time, your
extremely quick response is truly appreciated.

Thanks to the owner Tedd Girgus' hard work PCN Computers now has the widest
selection of OS/2 software I've ever seen in a Northwest store. We even had
copies of PM Word and PM Excel.  While unsold, the two boxes generated a large
amount of interest and discussion.

Both days (Fri May 20, Sat May 21) were catered by PCN, raffles were held
hourly for Footprint Works and OS/2 t-shirts, as well as the usual pens and
pot-its, etc.  Tedd brought in an 8 foot OS/2 balloon to fly over his store but
the winds were too gusty both days.

All but one of PCN's display computers were running OS/2 2.11, all were stocked
with OS/2 applications from the biggies to shareware authors. Personal
Dictation was the focus of one box with another displaying OS/2's ability to
multitask including high s peed/volume file transfers, this impressed many of
those currently running DOS/Windows. If you want to sell OS/2 to a DOS user (no
windows), just show them the 'DOS Settings' capabilities and all the RAM they
get to play in (and watch their eyes widen, shake their head and smile) the
ONLY two DOS users I met were immediately sold (and amazed) by <just> this
ability (mutitasking, 32-bits were almost incidental, icing on the cake).

IBM represenativities were in attendance both days to answer questions, Lotus
had a represenitive the first day.  Tedd's staff is VERY knowledgeable about
OS/2 and PCN pre-installs OS/2 on request.  PCN even offered to re-install OS/2
for a couple of new users who were experiencing installation problems after
purchasing OS/2 elsewhere!!

The days were so successful Tedd is planning to hold another OS/2 Day soon and
regularly thereafter.  Personally I met some great people (hopefully helped a
few), snagged Golden Compass and Arcadia PIM (special, $49) and had a real good
time in the process.

For those of you in the Puget Sound area looking for OS/2 apps, PCN is the
place to go.  They have plenty of OS?2 loaded PC's to test the apps on first
and you won't find a wider selection, better prices or more enthusiam for your
favorite OS.

PCN Computers
13520 Aurora Avenue
North Seattle, Washington 98133
206-368-8407


ΓòÉΓòÉΓòÉ 6.4. Team OS/2 Day at Micro Center ΓòÉΓòÉΓòÉ

Team OS/2 Day at Micro Center
by Bert Langer
April 30, 1994, Tustin, California

All the hard work by the Micro Center staff and the Team OS/2 members paid off.
We had a very successful Team OS/2 day, with insignificant problems to mar it.
The only negative (over which we had no control) was the concurrent Air Show at
El Toro Air Station, only three or four miles away.  This annual show attracted
over 500,000 attendees, which no doubt reduced the customer count that day at
Micro Center.

In spite of this, we had a good steady crowd around the three Pentium computers
used to demonstrate the power and ease of use of OS/2.  The raffle (with hourly
drawings) attracted over 350 participants.  Over 40 prizes were awarded,
including the grand prize of Lotus Smart Suite, and countless Z-packs and OS/2
demo disks were picked up and taken to customers' homes.

The key to this successful event was the wholehearted and enthusiastic support
of the store staff - not just management (which was really great!)  but all the
sales and technical support personnel did everything in their power to ensure
success.  When we had a problem installing on an AT&T Pentium with NT already
installed, Tech Support quickly replaced it with a Compaq machine.  We were
given ample room in which to store material and run the raffle; there was no
problem posting signs in the area advertising the event and it's raffle; and
there was a nice end cap display of OS/2 nearby.

Although there was a fair assortment of OS/2 product on the shelves, it was not
in the depth that had been planned due to the trucking strike.  We could have
done better in terms of having the appropriate software displayed in closer
proximity to the demo nstration machines. In view of the limited stock on hand,
it did not make any significant difference.

The demonstrations attracted lots of watchers.  In addition to the usual cadre
of OS/2 stalwarts, we were fortunate enough to have Katy Kerr of Footprint
Software come down from San Francisco to help with the demos.  Anyone care to
guess what she chose as a demo program? For future events such as this, other
vendors might like to consider sending trained demonstrators to help out -
particularly for those products that perform some function better than the
equivalent Windows application.  It would also have been helpful if we had some
really great games to demo - after all, this is one of the major uses of home
computers.  Where are you Apogee?  Our demos lack pizzazz - we should do more
preparation as recommended and tutored in the OS/2 DEMONSTRATIONS video.
Advertising this event seemed to be successful.  We had a large (24"X30") sign
in both the entrance foyer and at the exit door.  In addition, 8,000 bag
stuffers were inserted beginning the prior weekend.  The ideal advertisement in
my opinion would have been as insert broadside in the Micro Center flier that
was sent to customers about a week before the event; however, this would have
been difficult to do due to the centralized advertising activity for the chain.

Several IBM sales office representatives from the Costa Mesa office showed up
and stayed for a substantial time.  This was very helpful and clearly
demonstrated the local IBM group's support, both to the store management and to
the Team OS/2 personnel.  Of course, at this location such support was nothing
new - Team OS/2 has received extensive and continuing help and encouragement
from the Costa Mesa office.

RECOMMENDATIONS

Sometimes recommendations sound like criticism of the event.  Please do not
interpret the following thoughts to be in any way critical - this event was an
unqualified success, both in the eyes of Micro Center management and from the
Team OS/2 perspective.  Nevertheless, we must try to learn from each event, and
the following is offered as an aid to such learning.

Store space allocation:  During busy periods, there was insufficient room for
the customers without impeding the aisle traffic.  A more consolidated
arrangement of the demo machines would have helped.

Demonstration:  Three machines seemed to be just about right for the size of
the crowd.  At future events we might try dedicating the machines to a specific
type of demonstration.  For example, one machine demonstrating concurrency a la
David Barnes; another demonstrating specific products such as Describe, Relish
or Footprint Works; and the third machine explaining the basics of the
Workplace shell and how to use it.

Product display:  It would be both helpful in selling and more impressive if we
had a sizeable display of products in the immediate area of the demo machines.
There is no substitute for placing the box in the spectator's hands while he is
watching a good demo of the product.

Technical Support:  I think we should set up a table where two or three Teamers
could sit and field questions from the new users or potential users who are or
anticipate experiencing problems with OS/2. It is disruptive for people at demo
machines to try and answer queries since they are generally only of interest to
the questioner.  This would give the demonstrator a convenient escape from a
persistent questioner.

Hardware:  Consideration should be given to offering a pre-loaded machine
properly configured for OS/2 at a substantially reduced price. We should also
have stock of the commonly needed add-ons in the area; such things as CD-ROM or
sound board are an easy sell to the new OS/2 customer.  If we can get the
prospect to carry out a machine we KNOW will run without any hassle then
software sales should inevitably follow.

Balloons:  If you are going to have balloons and just let them rise to the
ceiling, cut off the strings about six feet off the floor.  This will
discourage little kids from making a playpen out of the demonstration area.  I
wish that someone had made that suggestion to us!  And while on the subject of
balloons; I think they add a lot to the festivity of the event as well as
providing a gift for the kids. We used about 120 balloons, which was plenty.
You should be able to get a small tank of helium from a wedding supply store
for about $20. This should be enough for 100-120 balloons.

My thanks to all those who particpated for their encouragement and
contribution.

Jim Ames
John Hlavac
Gloria Huang
John Goodman
Katy Kerr
Kim Kymlicka
Mike Lavender
Gary Minnis
Charlie Moore
Bobby Reeves
Steve Schiffman
Tom Suter
Terry Warren - Technical director
Rollin White

There may have been others who escaped my notice, and if so, my apologies to
them.

I would also like to acknowledge the contributions made by:

- The store personnel, who without exception went out of their way to make us
welcome and put up with a considerable amount of disruption in their sales
areas.  They were always ready to help if a problem arose and proved to be very
flexible in adjusting to emerging conditions. Very friendly and knowledgeable,
and boy did that make life easier!

- The IBM Team OS/2 Support Group who worked hard to insure that we had all the
supplies we would need.

- The twenty or more vendors who provided us with over 40 raffle prizes to give
away.  I was astounded when it turned out that EVERY vendor I approached
cheerfully gave us one or more packages either for the raffle and/or for
installing on the demo machines. This was certainly a vote of confidence and
support.


ΓòÉΓòÉΓòÉ 6.5. Richmond PC Fest/Intertech ΓòÉΓòÉΓòÉ

Richmond PC Fest/Intertech
by Frank McKinney
June 12, 1994

Team OS/2 had another successful event at the Richmond PC Fest/Intertech
computer show last Sunday.  For six hours we talked to people about OS/2,
showed off multitasking, gave away OS/2 2.1 Demo disks, told people where the
OS/2 BBS's were, and in general spread the word that OS/2 is alive and useful.

The Richmond Team members (David Metcalf, Mitchell Teixeira, William Trent, Pam
Turner, and I) showed up at 8:30 and started setting up on our three 8' tables.
A little careful negotiation with two adjoining vendors gave us a U-shaped area
at the end of our section of the row facing the oncoming hordes (er,
attendees).  Mitchell found a vendor who sold us some cheap mouse pads (we had
somehow managed to overlook these critical items).

We put David's 26" TV set on a corner, hooked it up to my VCR, and had the 2.1
Demo tape running all day.  David also volunteered his 486sx25 which has a
really nice-looking Team OS/2 logo as its desktop; this was also the only
machine we had with a CD-ROM drive.

Sarah Babcock from IBM PSP Richmond promised us a PS/2 M70 and a PS/2 M80, but
actually delivered a ValuePoint 100DX4/Dp(!)  and a ThinkPad 750C.  The 100DX4
turned out to have an S3 "Vision 864" chipset which seems to be incompatible
with the 2.1 or XR06200 S3 display drivers, but we were able to locate a driver
on the PCC BBS late Saturday.  With a 16" 8514 attached, the 100DX4 makes a
really nice machine for showing off AVI movies.

Setup took longer than I had expected, but this was our first event at a show
like this.  We had outlets right next to our table, so all we needed to do for
power was run a short extension cord across to the far table and put duct tape
over all the wiring.  We finally stole a nearby unused table for Mitchell to
stand on so he could tie the OS/2 banner to the drop ceiling with heavy cord.
Several vendors stopped by before the main doors opened to ask questions about
OS/2 or say that they were already running it.

Things we wished we had brought: scotch tape, a handcart, some kind of clamps
to attach the OS/2 banner to the ceiling.

At 10:00 AM the front doors opened.  We were toward the back of the building,
which gave us a badly-needed extra fifteen minutes to finish setting up before
the crowd filtered in and made it down the aisles to our tables.  From about
10:15 until almost 3:30 there were people around the tables watching the Demo
tape, looking at the animations and AVI files running on the machines, asking
questions, trying out OS/2, and picking up handouts.

Janet arranged to have shirts and brochures shipped for the event.  We added
some information bundles from Watcom, the PS/2 Assistant "reference" sheets for
OS/2, and two handouts we put together locally: "What will OS/2 Do For Me?"
and "How Do I Get Help on OS/2?"  Some of the giveaways were out of stock in
Austin, but Sarah Babcock in the Richmond PSP office came through with table
covers and a box of OS/2 pens and leaflets, and I had about a hundred or so 2.1
Demo diskettes that Janet and Vicci had shipped me a month ago.  The Demo
diskettes were the single most popular item - all of them were gone by 12:15.

The most frequently-asked questions had to do with compatibility with specific
DOS or MSWin applications, how to obtain drivers for a particular device (or
whether they even existed), and what to do about installation problems.  Those
we couldn't answer on the spot went into our "Team logbook" along with the
person's name and telephone number so we could get back to them after the show.
We also had a number of requests for the Beta phone number, questions about
OS/2-based BBS software and where to find an OS/2 users group, and had to turn
down money from several people who wanted to purchase a copy of OS/2 on the
spot.  The hardcopy edition of Tim Sipples' FAQ List provided by Team HQ saw a
<lot> of use; adding this to the Demo pack was an outstanding idea.

While some of our visitors (apparently resistant to hypnosis and our subliminal
ads) did say that they were planning to stick with MSWin for now, the two
reasons given most often were the high cost of RAM and a lack of disk space.
With the advent of "OS/2 for the 4 Mb machine" and with drives list-priced at
under $0.60/Mb due in September both of these concerns should be addressed
shortly.  The questions about OS/2's compatibility with MSWin 3.11 and WfWG
were a little stickier.

When I called Intertech after the show it was too early for an exact headcount,
but they estimated that 2,000 people had attended.  Of these, 112 people filled
out drawing entries, and, at a guess, 2-3 people stopped by and asked questions
for everyone who filled out a form.  If anyone has any ideas on how to get a
more accurate headcount, please let us know.

So what's next?  Well, not a Team event, strictly speaking, but the Richmond PC
Users' Group meeting on June 28th will feature an IBM presentation on OS/2 and
WPOS.


ΓòÉΓòÉΓòÉ 6.6. Comdex Reports ΓòÉΓòÉΓòÉ

 Comdex Reports

Due to the fact that their are several reports included about Comdex, I've
split them up and put each in it's own separate section.

Comdex Fall is fast approaching and we look forward to seeing many more of you
there!

Vicci


ΓòÉΓòÉΓòÉ 6.6.1. Day 1 at Comdex ΓòÉΓòÉΓòÉ

Day 1 - Team OS/2 at Comdex, Atlanta, GA, USA

By:  Robert Jensen

My first day with Team OS/2 at COMDEX.  After some brief instructions, we went
out to visit the exhibiters to help.  We could answer questions about OS/2,
arrange to have OS/2 installed for demo use during COMDEX, customize or fine
tune an existing OS/2 computer, install bitmap graphics demos, offer signs
about "OS/2 Running Here," and anything else that could be helpful.

Two of the first places wanted OS/2 installed, but only had 4MB of RAM. When we
mentioned that the beta version of "Personal OS/2" might be available, they
were very interested.  We unsuccessfully tried to help with one hardware
problem which required three trips from the Team OS/2 suite.  One place we
visited twice mentioned that Microsoft's SWAT Team arrived after we left the
first time, were they following us?  At the end of the day, I was especially
impressed by what I learned from fellow Teamers and with how tired my feet were
after all the walking.

By: Kevin Royalty and Paul Borowski

We started our part of the day around 10:30 in the middle of the Main Comdex
Floor.  We began talking to many vendors, and were surprised that all were very
interested in running their products under OS/2.  The problem that we found was
that at that time of the morning, many of the vendors were not there yet, just
the booth setup crew, so we had to make multiple passes through the floor.  It
is a very interesting sight to see all the Team OS/2 people wearing the
Coral/Pink shirts running _all_ over the place installing, supporting and
answering questions. We came upon several vendors that wanted to write OS/2
Device Drivers, and got them into contact with Doug Azzarito.  Advice to future
Team OS/2 Trade Show volunteers..."Wear Comfortable SHOES" and "Carry a map of
the conference floor". We did get a few comments from the vendors about the
Team OS/2 presence, which was very positive.

By: Jeff Lanzarotta (from Lexington Kentucky)

We started our day in Windows World.  To our surprise we found that some
vendors were actually running OS/2.  When we approached the vendors they first
looked at us strange, the pink shirts maybe!!.  We told them we are not from
IBM but from Team OS/2.  After asking us several questions about Team OS/2 they
seamed to loosen up a bit.  We then asked them several questions about their
products, and why they choose to run on OS/2 and the answer most of the vendors
gave was, "It (OS/2) is much more superior then Windows."

By: Larry Maloney (from Cincinnati Ohio)

Several people said, "Hey there goes those OS/2 guys!"  Lotus's display of
SmartSuite was excellent.  Several vendors said they asked for help from the
Microsoft people, and none of them helped.  When we (Team OS/2 members) came
around, we were able to fix their problems. These problems weren't limited to
OS/2, but included:  Novell Networks, hardware, DOS and Windows.

I helped another Team OS/2'er setup a system in DELL's area.  We were trying to
install the higher resolution video drivers for the TSENG card.  The problem we
were running into was, that every time we ran DSPINSTL, the floppy drive
wouldn't read.  However, if we re-booted the machine,  you could access the
floppy just fine.  So, we copied the video drivers disks on to a directory on
the hard-drive, and violla it worked.

Everyone seem very insterested in multi-media systems.  There was one vendor
that was selling industrial 19" rack mount systems, even they had a multi-media
system.

I saw several Microsoft people running around in tee shirts that said "SWAT
TEAM".

Doug Azzarito (from Boca Raton, FL)

As usual, setup day was hectic, but the team of volunteers we have here could
handle anything.  We were all impressed with the interest in "Personal OS/2"
from the vendors (I'm writing this note on a machine running Personal OS/2).
This product is really going to leap off the shelves.  We tackled our share of
"interesting" problems today - one vender asked us to install on a system with
a defective floppy drive, a bad floppy cable, and a bad SIMM.  After some
hardware swaps, we got OS/2 2.11 installed, and then set up Lotus SmartSuite
for them.  Another vendor watched as I coaxed OS/2 onto a machine (must have
taken 2 hours), and commented that Microsoft dropped off software, came back a
while later to ask if they got it installed properly - when the vendor showed
them a list of questions, the Microsoft guy just shrugged and left.  The only
problem TEAM OS/2 has is getting the vendors to really believe us when we say
we VOLUNTEER for this kind of work (we have to - no one could pay these people
what they're worth!)

The team is really showing the typical Team OS/2 never-say-die attitude. Even
when Everex said "we'd like to run OS/2, but this machine doesn't have a
display adapter," our team went to ATI, convinced them to loan Everex a PCI
video card, and then installed OS/2.  ATI got to put a sign in Everex's booth,
Everex got another machine running, and OS/2 gets more visibility.

As usual, security had to kick us out of the place so they could lock up. I
know that all the teamers who survived Sunday will have just as much fun
finishing up our installs on Monday.

A couple of further comments from Team OS/2 HQ:

All in all 48 volunteers came to help out Team OS/2 on Sunday.  We quickly ran
out of some of the shirts that have the volunteer logo's on them.  For those
that aren't here, the front of the shirt has the OS/2 logo on it, with the word
volunteer underneath it.  The back of the shirt says:

       Team OS/2
    Comdex / Spring '94
       Atlanta

  OS/2 Installation and Support
    You Call, We Install

More news tomorrow!


ΓòÉΓòÉΓòÉ 6.6.2. Day 2 at Comdex ΓòÉΓòÉΓòÉ

Day 2 - Team OS/2 at Comdex - Atlanta, GA, USA

By: Leshek Fiedorowicz & Robert Jensen

Delta - monitor manufacturer;  Gave up whole workstation 330 MB HD with SVGA
and 8M RAM and 3 (yes 3 monitors connected to it).  All they really wanted was
something to make the monitors look good.  OS/2 fitted it perfectly.

We had a moment of thrill.  After attaching a portable CD the machine stopped
working; 3 monitors went black and stayed this way.  Even unplugging the CD
didn't help.  Finally a look at the power outlet inspired me (Leshek).  Too
many units connected to the same outlet apparenty caused the voltage to go down
below the power supply toleration.  That was it. After plugging and unplugging
we got a working configuration.

We installed OS/2 2.11 from portable CD.  Then Doug Azzarito installed movies
from CD.  We set it up to continuously run movie clips and a Solitare game at
the same time.  They were thrilled!  They allowed us to put OS/2 signs all over
and asked for more.  Immediately they wanted to switch their second (last)
machine to OS/2.  The second machine has only 4 M RAM, so we will try the
Performance Beta later tonight.

By:  Chuck Brazie and Henry Artner

We had a lot of luck today asking the windows software vendors if they would
like to try out their applications on an OS/2 system. We mentioned that they
could use that in their advertising and that there was also an "OS/2 Available
and Ready" certification program.

It was surprising how many folks just stopped and asked us "what is this team
OS/2 volunteer stuff" (printed on the front of our shirts). We always got a few
puzzled looks when we told them that this was a volunteer job and IBM wasn't
paying us to do it.

All in all it was real nice having so many volunteers this year compared to
last year. There were some real sharp teamers from the local university; soon
to become "old teamers" at some company.

By: Gene Gough

IBM room 214E had problems trying to run Passport/2 on their Mod 90.  Turned
out that they had too much stuff in the OS partition and were running out of
swapper space.  Cleaned up the partition (format) and installed 2.1  All up and
running no.

IBM room 218E couldn't get Passport to connect.  Bad/loose cable.  Up and
running now.

Installed display drivers on two of the Computer Associates machines.

All in all, OS/2 is well known on the floor and seems to have many fans.  You
actually hear OS/2 being talked about as you walk the floor.  One problem is
that few PCMCIA vendors have developed socket service or drivers.  All in all,
great time.  Many of the hardware vendors told me that they are in the process
of developing OS/2 drivers or could point to a driver that would work.

By: Kevin Royalty / Buck Bohac

Today we had to revisit several booths that were visited yesterday. Three
'success stories' happened today to our team.  Here they are:

1) A booth wanted to have OS/2 installed but the rental PC only had an 80Meg
Hard Drive.  We went to the Stacker booth and mentioned the problem to the
Stacker for OS/2 and DOS rep, who gave us a copy for the vendor tokeep.  We
then returned to the vendor to give them the Stacker, and schedule the OS/2
install for later in the evening, since COMDEX had already gotten into full
swing.

2) Another vendor had a Diamond Viper VLB card and wanted to display the famous
David Barnes OS/2 bitmap, so we went to the Diamond booth and got the OS/2
drivers and returned to take care of our 'customer'.  Another satisfied vendor.

3) The same Vendor is showing a UPS that will tell OS/2 to shut down when the
battery gets low, and the program was not responding to the questions that
programs ask when a shutdown is requested.  Then the UPS would shut the power
off without OS/2 being actually shut down.  As you know, this caused CHKDSK to
run when the PC was rebooted.  We introduced the Vendor's OS/2 Program Manager
to Max Eidswick (DCF/2) and they discussed a way to 'gracefully' shutdown OS/2
and all applications.  Team OS/2 helping vendors helping other vendors.  "Just
doin' our job, ma'am." We're ready for day 3!

By: Doug Azzarito

I spent most of the day in Microsoft's booth, educating the ISV's there about
OS/2.  They had no idea what was up and coming with OS/2, and when I showed
them the "Easyplay" feature of Personal OS/2, their interest jumped.  I also
spoke with other software vendors who had no idea how successful OS/2 was.  I
even heard one say they'd consider porting to OS/2 when there were over 1
million OS/2 sales!  Needless to say, I'll be sending that vendor some current
information.

OS/2 work didn't stop when Comdex closed for the evening.  We were installing
demos for a couple hours after that, and then it was my duty to go to the
PC-Week "Spencer F. Katt" party, armed with a roll of OS/2 stickers.  Everyone
I saw got one, but Bill Gates didn't wear his for long.  After the party, I
came back to the hotel room to write a few more OS/2 demos for tomorrow.

By: John Meroth

While working in the Ingram Micro booth, I had an interesting discussion with
Mike Buskey, who was demonstrating Adaptec's Multi-media products. It seems
that he was having quite a problem with a DOS demo running in a WIN MS-DOS
session.

After a few minutes of discussion, Mike felt it would be a good idea to try
OS/2 for Windows.

Since he was also demonstrating Adaptec's Trantor Parallel SCSI interface with
a CD-ROM, all I had to do was copy the drivers that Trantor supplied to the #1
floppy and add a single line to the CONFIG.SYS.

The whole install including reading the notes and adding the driver to the
floppy took less than 15 minutes.

Now he can run the DOS demo along with everything else at the same time!

He's now one happy camper!


ΓòÉΓòÉΓòÉ 6.6.3. Comdex Finale ΓòÉΓòÉΓòÉ

Comdex-TeamOS/2-Finale

Whew!  The last few days of Comdex for Team OS/2 were fairly busy.  A bit more
than we thought they would be too.  A few more installs were done, up to as
late as Wednesday afternoon.  All went well.  Mostly the last few days of the
show consisted of technical support questions and the Teamer's stopping by
booth's to see how things were going.  This was the time for the Teamer's to
get out and see the show for themselves and enjoy.

One interesting item not reported earlier, was that Tad Shaw came back after
working all day Sunday with a t-shirt from the Stacker folks.  On the front it
said:

   Stacker
  Team OS/2

The back had their logo on it.  These were 'way cool' shirts and I think most
teamers wearing their coral shirts got one when they stopped by. This was
definately one of those 'gotta have' shirts from this year's conference.

The finale for the week was Wednesday night.  Everyone who had worked gathered
in the HQ room for some pizza, refreshments and general relaxation.  About 5pm
all the troops starting rolling in.  By 5:30 the place was fairly well packed.
Then in walks Lois Dimpfel.  She was introduced and thanked everyone for
helping out.  She then broke the great news that the beta for the next release
of OS/2 for Windows had won the Operating Sytem category and could win the
overall Best of Show award as well.  These announcements were made amid much
cheering and clapping.

Lois stayed and talked with lots of folks while everyone was eating. I'd like
to thank Lois for taking the time to stop by, talk with everyone and generally
be available to say hello to everyone and help make folks feel that what they
are doing is very important to IBM and that their work is definitely
appreciated.

Then a bit later in walks Wally Casey, thoroughly pumped with excitement,
holding the Best of Show award.  'We did it' he says! Everyone was really
chapping and cheering now.  Wally recounted what Jerry Pournelle said when he
handed him the award, something along the lines of 'because of the significant
impact this product will have on the future on the industry'.  Then Wally's
answer later of: 'if you were going to Chicago from here, you'd have to set
your watch back two years'.

Fellow teamer, John Norcross asked Wally if he would pose for some pictures
with the awards and he said he'd prefer that the pictures were taken with the
'teamers who have done so much for OS/2'.  Those pictures will be in an
upcoming issue of the TeamOS/2 Newsletter.

Immediately following all this, Doug Azzarito (the person who started these
'swat teams' back in the Fall of '92) came out and did a magic show on how to
make OS/2.  It was *great*!  Everyone enjoyed it.  Doug is one creative fellow.
He pulled 'ingredients' out of a box and made the thing so much fun.  Then
wallah, at the end out pops a box of OS/2. Really great show Doug!

Things wound down a little after that.  Another highlight was the cheesecake.
Ah to die for wonderful cheesecake.  Three different kinds, one of which (my
personal favorite) was chocolate on chocolate.  Yum, yum.

Then, Doug Azzarito told everyone a story about how at the Spencer Katt party
on Monday night, this one gal walked up to Bill Gates and told him, 'you really
need this' and put an OS/2 sticker on his shirt. Friends watching say he was
momentarily stunned and then took it off. They said it lasted for all of 3.7
seconds.  For this act, Doug declared Heidi the newest Team OS/2 member!  He
gave her a LUV OS/2 t-shirt and then Heidi said a few words.  She thoroughly
enjoyed herself and said that she would treasure the t-shirt.

Now it's about 8pm and time to turn on the finale of Star Trek: Next
Generation.  Since this was a meeting room in between two regular rooms, we
turned on all three TV's, with different groups in each room.  It was fun
watching the show with all the other Trek fans.  You could hear comments from
everyone and could tell that these were die-hard fans.

After the show, everyone said their last goodbye's and made the trek back to
their respective hotels.  Many popped in Thursday for one last goodbye and to
recount the great times they had during the week.  To all the folks that helped
- THANKS!  Everyone did a great job and made new friends.

The End.

Vicci Conway


ΓòÉΓòÉΓòÉ 6.6.4. One More Comdex Report ΓòÉΓòÉΓòÉ

***One more Comdex Report***
by Janet Gobeille
IBM/PSP Team OS/2 Support Program Manager

What do 64 people have in common?

Atlanta in the spring of 1994, that's what.

64 Teamers invaded Atlanta, Georgia for Spring Comdex last month, and did what
they do so well: talk about OS/2, show off OS/2, and customize OS/2 systems so
they attract ooohs and ahhhhs rather than ho hums.  I don't think Atlanta will
ever be the same after the "pink-shirt brigade" invasion (*smile*).

These Teamers came from 16 states and Canada, from Compuserve, IBM, Fidonet,
Internet, GEnie, and I'm sure a few others that I don't have on my list.  They
were university students (in fact, one was a high school student), others were
retired.  But one thing they all had in common: a genuine enthusiasm for OS/2
and a willingness to work hard. And they DID.  They covered miles of territory
(next time, one should wear a pedometer so we can list the average number of
miles covered during Comdex), carried tons of equipment (those portable CDROM
drives get HEAVY after an hour), and willingly ran code and disks all over
Comdex as they were needed by other teams.

I'd really like to acknowledge their efforts.  Comdex Teamers, stand up and
take a bow:

Neal Adams
Grant Aeschliman
Henry Artner
Jeff Billman
Buck Bohac
Troy Bollinger
Paul Borowski
Chuck Brazie
Mike Brunetti
David C. Jelinek
Edward C. Robertson
Portang Chao
Chris Chew
John Dierdorf
Mike Donehoo
Marvin Edgeworth
Jim Elliott
Jim Farris
Leshek Fiedorowicz
Simon Fowler
Joe Gilvary
Paul Golden
Gene Gough
Jack Hiatt
Karen Higginbotham
Rick Huebner
Rob Hutton
Tom Hutton
Bruce Ide
Cynthia Jeness
Robert Jensen
Jeffrey Lanzarotta
Hank Leininger
Ken Luckham
Mary Luckham
Owen Lynn
Larry Maloney
Bill McDonald
John McMullen
John Meroth
Kevin Morris
Ryan Neily
Art Nelson
John Norcross
Adebayo Oliyide
Stacy Powers
Carl Ragan
Milind Rao
Chris Redwood-Sawyerr
Christopher Reynolds
Scott Richard Berg
Steven Riddle
Kevin Royalty
Jim Rozelle
Steven Schneer
Tad Shaw
Paul Sobanski
Tom Sorenson
Sylvester Tan
Ronnie Tong
Stanley Tong
Carlos Ugarte
Tim Valis
Byron Warner

I'd also like to thank Marv Hilf of Parallel Storage Solutions, David McDonald,
Jim Hicks, and Art Nelson for sending or bringing badly-needed equipment that
the team put to good use.  And  Jack Hiatt, thank you SO much for the coffee
pot that we had running about 20 hours of each day.


ΓòÉΓòÉΓòÉ 6.6.5. Another Comdex Report ΓòÉΓòÉΓòÉ

Another Comdex Report
by Bruce Ide

I recently attended spring COMDEX with Team OS/2. The idea behind Team OS/2
attending COMDEX is that we run around to the various vendors and ask them if
they would like OS/2 installed on any of their machines and otherwise generally
promote OS/2 to the maximum extent of human endurance.

The first thing to remember about COMDEX is it's big. REALLY big. And I'm told
the fall one in Las Vegas is bigger. So there are a lot of booths to cover.
Name any computer-related company and they probably had a booth there.

I arrived on Saturday and made contact with Team OS/2 on Sunday. We had at
least 50 or 60 people there that I saw. Each teamer got together with another
and we went running out to ask any vendor we could find if they wanted OS/2
installed.  We carried radios and yelled at Team OS/2 HQ if someone wanted it
installed immediately or filled out a form if they wanted it installed, but not
right then.

I and my teammate started on the COMDEX side of COMDEX. We got a warm reception
everywhere we went and several people asked us if we actually work for IBM. I
am a contractor who works at their Boca site, but most Teamers do not work for
IBM and some do not even work in computer related fields.

We expected a colder reception on the Windows World side but if anything, that
side of COMDEX was MORE interested in having OS/2 than the other side was.
Apart from the companies that were here showing off high end RISC platforms
which wouldn't run OS/2 anyway and companies showing off OSes, almost everyone
was glad to see us and even if they declined an install of the OS, many were
interested in it for future events, a few were interested in the device driver
training program IBM offers, and everyone was polite.

Monday, we checked on the people we installed the day before and installed many
more copies of OS/2. We visited the Matrox booth and set up a very nice demo
with 5 multimedia video windows open at the same time. We were running on a
Pentium 66 with 32 MB of RAM. The NT box sitting next to this machine was
running a canned demo program. Unfortunately, the video in the OS/2 video
window was jumpy, even off a RAM drive. I suspect this was due to the video
drivers in use rather than any limitations of the operating system as the
system was no faster with one video window than it was with 5.

We also checked up on a CD ROM reseller we installed on the day before. OS/2's
running great, he told us, but the CD ROM is plugged into an ATI sound card and
is not working at all, nor had they been able to get it working the day before.
A quick inquiry over the radio to HQ revealed that we needed drivers but they
didn't know which ones. My teammate and myself went to the ATI booth and asked
them. The ATI staff was very helpful and told us that it would work with the
Mitsumi drivers but that we might need to change the port address. We went back
to the CD ROM booth and set up the Mitsumi drivers with a port address of 310
and an interrupt of 10. That got the CD ROM drive working.

On Tuesday we ran around some more and were highly visible. No one we talked to
who had installed OS/2 the previous two days was having a problem -- everything
was running very smoothly. Later in the day, I attended an IBM presentation of
the new OS/2 Performance beta and the IBM Personal Dictation package. The IBM
reps there outlined the direction IBM was going to be moving in in the future.
David Barnes got the most applause with his demo of Personal Dictation -- a
product which allows you to talk to your computer and actually get results with
it. Mr. Barnes dictated a letter with it, starting with "Write Mr. Wright  a
letter right now." Personal dictation got all the rights right, I assume by
context. OS/2 Performance was also impressive and in fact won Byte Magazine's
"Best of Show" for COMDEX and Windows World.

On Wednesday I took the day off. I took the OS/2 certification tests free of
charge and got on about a million mailing lists. Had a look at an IBM Power PC
running AIX. It was very fast. NEC had the best exposure of the show with their
6FGp monitor. This 21 inch monster is on my to-buy list for my next computer
system. I also got lots of nice advertizing flyers which I am now going to have
to sift through to find exactly what I want for my next system.

On Thursday we ran around a bit more. We stopped by the Reveal booth early to
find out if they ever plan to write OS/2 CD ROM drivers. The sales person told
us they already are on their BBS and if we'd call (800) 4REVEAL we could get
the number to download them. We called this number later and were told by a
tech support person there that no such drivers exist. Bummer. If you want a
sound card and plan to run OS/2, go with ATI, Sound Blaster or Pro-Audio
Spectrum, I guess. Several other vendors were interested in writing drivers or
getting OS/2 certified.

Some fellows from Argentina dropped by and explained that they'd been trying to
get Autocad to run under OS/2 and were getting some phar-lap errors. Tech
support in Argentina hasn't been of much help to them. I was asked and had seen
something about it on the mainframe but didn't remember the file they needed. A
quick call to a co-worker on level 1 got me an answer for them, though.
Apparently the computer scene in Argentina isn't so good now -- communication
is expensive and packet radio is slow with the equipment they have. Computers
are also much more expensive there than they are here.

All in all, it was a good show. OS/2 and Team OS/2 got a lot of visibility
there and with a user base of five million people and growing, it looks like
OS/2 is here to stay.


ΓòÉΓòÉΓòÉ 6.7. IBM/PSP Tradeshow Schedule ΓòÉΓòÉΓòÉ

IBM PERSONAL SOFTWARE PRODUCTS
JUNE/JULY 1994 SHOW SCHEDULE

IBM Personal Software Products will participate in a variety of trade shows in
the near future.

We'll update this list monthly and we'll post more information on selected
shows as they get closer.

ΓöîΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö¼ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö¼ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÉ
ΓöéSHOW NAME               ΓöéDATES        ΓöéLOCATION          Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
ΓöéSIA Info Mgmt           Γöé06/21-24     ΓöéNew York          Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
ΓöéPersonal Comm & Comp    Γöé06/23-25     ΓöéChicago           Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
ΓöéPC Expo                 Γöé06/28-30     ΓöéAtlanta           Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
ΓöéBlack Expo              Γöé07/08-10     ΓöéChicago           Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
ΓöéMontage '94             Γöé07/14-16     ΓöéRochester, NY     Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
ΓöéMactivity               Γöé07/19-21     ΓöéSan Jose          Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
ΓöéOS/2 World Conf         Γöé07/19-22     ΓöéSanta Clara, CA   Γöé
Γö£ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö╝ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöñ
ΓöéObject World            Γöé07/27-29     ΓöéSan Francisco     Γöé
ΓööΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö┤ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓö┤ΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÇΓöÿ

IBM Personal Software Products offers a wide range of products, including high
performance LAN systems, premier operating systems and applications, and
comprehensive service offerings.

NOTE:  This list represents our current plan but is subject to change.


ΓòÉΓòÉΓòÉ 7. Bulletin Boards ΓòÉΓòÉΓòÉ

Bulletin Board Information

The Bulletin Board section is divided up into three sections now, though some
months will only have two sections:

Upcoming Bulletin Board Conferences

Team OS/2 BBS's

BBS Highlights (from previous conferences)

Please be sure to send in your BBS's important highlights.


ΓòÉΓòÉΓòÉ 7.1. Upcoming Bulletin Board Conferences ΓòÉΓòÉΓòÉ

Upcoming Bulletin Board Conferences

America Online

America Online holds chats in the OS/2 meeting room 3 times a week on:

    Saturdays at 9:30 pm Eastern
    Tuesday at 11:30 pm Eastern
    Thursdays at 9:00 pm Eastern

Upcoming chats scheduled are:

 SATURDAY: (06/25) OS/2 & SOM
  Join Special Guest Mike Kaply (PSP MikeK), OS/2 Developer,
  to discuss SOM (System Object Model) under OS/2.  If you've been
  wondering what it is, how it works or how to program for SOM, this
  is your chance to ask your questions!  A fun and useful
  demonstration of SOM is MNICON (available online) that lets you drag
  and drop an object onto an icon to set the icon.

 THURSDAY: (06/23)  OS/2 Open House
 THURSDAY: (06/30)  PCA Dave's Favorite OS/2 Feature Night
  Join in the fun and win a free hour!  If you didn't figure out
  Philip's favorite OS/2 feature, or even if you did, it's time to try
  to guess Dave's favorite OS/2 feature!  During the conference, we'll
  ask what Dave's favorite OS/2 feature is, and the first 5 members to
  guess correctly will win a free hour!  Dave will be giving hints
  during the chat, so anyone could win!

 TUESDAYS: Late Night with OS/2 - Informal Chat

Further information about upcoming chats can be found on the 'Forum
News' button on the main OS/2 Forum window.

GEnie

Regularly scheduled RealTime Conferences (RTCs) are as follows (Eastern
time):

Monday    9:30P-11:30P  Eastern  OS/2 Help Desk with
                Jeff Elkins
Tuesday   9:30P-11:30P  Eastern  Team OS/2 Nationwide
                Conferences with: Kevin Royalty and Stewart Hyde
Wednesday  9:30P-11:30P  Eastern  General Meetings/Special Events


ΓòÉΓòÉΓòÉ 7.2. Team OS/2 BBS's ΓòÉΓòÉΓòÉ

Team OS/2 BBS's

Due to the overwhelming response to a listing of Team OS/2 BBS's, and the fact
that they aren't in any practical order or database as of yet, this section
will not be listed this month.  Next month expect a full listing of all those
who have sent in their information.

I'm considering making this a separate file that is distributed to the same
places as the Team OS/2 Newsletter as we anticipate there will be hundreds of
listings.  Let me know if you'd like it to be in the newsletter or separate -
your feedback is important.

Send your comments to [e-mail].


ΓòÉΓòÉΓòÉ 8. Miscellaneous Bits 'n Bytes ΓòÉΓòÉΓòÉ

Bits 'n Bytes

Mailing Lists

The Team OS/2 mailing list is being made available to vendors at this time,
with special Thanks to Janet Gobeille for doing the REXX code to pull this
listing.  Several vendors have already asked for it, so expect to see some
mailings from them in the near future.

Retailers

Do you know of a retailer who would like to be on the IBM/PSP (USA and Canada)
mailing list for announcements and other things?  If so, send the following
information to [e-mail] (their own Internet userid was not
established at press time, so in the meantime, we will forward the information
on and it will be updated in next months issue):

    Store manager name
    Store name
    Complete store mailing address
    Store phone number, including area code


ΓòÉΓòÉΓòÉ 8.1. The Fernwood Europe Story ΓòÉΓòÉΓòÉ

The Fernwood Europe story.
by Jan Schoonenberg

One of the best known sources for OS/2 shareware is, no doubt, the file
distribution mechanism, known as FERNWOOD. It all started when in 1988 Emmitt
Dove of Branford CT USA began to dedicate his Fernwood BBS mainly to OS/2 files
which were difficult to obtain at the time.

His board was available at no charge to anyone and this prompted OS/2 authors
to send their creations to Fernwood, which in turn made Fernwood the largest
source for such files at the time. Nationwide distribution of the files,
however, was hindered by the fact that highspeed modems were not very common.
Large BBSes around the country complained about the phone expense and this led
Emmitt, in 1989, to offer to such boards his collection on tape or diskettes.
Several made use of this offer and have since grown to become nationally known.
Example: Pete Norloff's OS/2 Shareware BBS.

In Europe Jan Schoonenberg, software Librarian of a 2500 member PC Club in the
Netherlands was the first European to request the Fernwood files. He also
persuaded Emmitt to send monthly updates on diskette. The files were placed on
the BBS of the Club known as PC_Square and freely available to anyone, anywhere
in Europe. However, in Europe phonerates were even worse than in the USA and
high speed modems were forbidden in several countries. Thus Jan received
requests for copies of the diskettes. In the course of time more than 170
different HD diskette's were sent out to 18 "subscribers" each in most
countries of Europe. They were made available at no charge on the condition
that the receiving boards would not charge for their redistribution. It is felt
that this has contributed to the voluntary nature of the "Fernwood file
distribution mechanism" such as it is to-day.

Diskette distribution is now no longer available. It had one flaw: a file could
be 6 weeks old before it reached the enduser. To make a speedup possible,
Emmitt Dove started a "Tick" service". Subscribers receive all new files
automatically if they call Fernwood. Several BBSes in USA immediately started
to make use of this facility and in turn offered thesame service to others.
This is how the informal Fernwood network started. PC_Square in the Netherlands
also connected immediately. It already imported all OS/2 message Echo's (except
the OS2 Echo, which was handled by another system) and thus became the
"Fernwood gateway" for Europe, which it has been ever since. Things then
developed rapidly. The Fernwood tickservice spread very quickly over Europe.
The Fernwood coordinator for Europe was able to track and control the network
for a while, but when the number of connected systems passed the 180 mark in
February 1992 he had to give up. Since Fernwood is not a formal organization,
such as Fidonet, with enforceable rules, formal control cannot be excersized.
But there is no desire to do so either. The only thing that counts, is that
OS/2 files reach whoever wants them.

Fernwood Europe still plays a key role in this. The European gateway of OS2Net
obtains files from PC_Square as do the BBSes of IBM, the OS/2 Professional User
Group and others in the Netherlands. Most countries of Europe receive their
OS/2 files directly or indirectly from PC_Square. And send back files from
European authors which are then "hatched" into the Fernwood system for
worldwide distribution. Fernwood Europe not only contributes European files to
Fernwood. When USA contributions slow down for some reason, the European
coordinator goes hunting for files in the USA and "hatches" them into Fernwood.
In this case the files travel the ocean twice.

In January 1994 PC_Square (Fidonet 2:512/4) was physically moved to a new
location and is now teaming up with "Chat BBS" 2:280/801. Sysop of both systems
is Lody Caenen. One of the lines of the latter system is an ISDN (60.000 bps)
line. It is a.o being used to exchange files with major file distributors in
Germany. PC_Square is awaiting delivery of an IBM PS/2 Mod 85 fileserver. This
all illustrates that Fernwood Europe in intent on continuing to provide the
best possible service to support OS/2 in Europe.

Questions or requests for support can be directed to Lody Caenen, sysop of
Fidonet 2:512/4 ([phone]) or Jan Schoonenberg, Fernwood coordinator
Europe Fidonet 2:512/4.1080 (a Point). Fax: [phone] (after July 25,
1994).


ΓòÉΓòÉΓòÉ 8.2. IBM Announces Personal Software User Awards ΓòÉΓòÉΓòÉ

IBM Announces PERSONAL SOFTWARE USER AWARDS
Enter for a chance to win free software!

IBM is looking for interesting people using OS/2 or PC-DOS in interesting ways
in a home or small business.

Perhaps you're organizing your stamp collection using OS/2. Maybe you're using
PC-DOS to dispatch pizza delivery people. Or you might be creating radio ads
using OS/2's Digital Audio editor.  We're looking for the new, creative, and
exciting places you're using OS/2 so we can show others how the world's Number
One 32-bit operating system works.  We want to find PC-DOS users who are
excited about their operating system, too.

We'll choose several individuals (and their OS/2 or PC-DOS systems) to feature
in future promotions.  Each person chosen will win his/her selection among
several software titles, including:

   IBM OS/2 for Windows      IBM PC-DOS 6.3 Upgrade
   Lotus SmartSuite for OS/2   IBM LAN Server (Entry)
   IBM Person to Person      IBM TCP/IP for OS/2 (Base Kit)
   IBM Time and Place/2      IBM DB2/2 (Single User)
   IBM C Set ++/2

You don't have to be a programmer or even an expert user to win.
If you're using OS/2 or PC-DOS to help your home or small
business run better, we want to hear from you.

But hurry -- we'll be selecting our featured OS/2 users by
July 8, 1994.  We must hear from you by then in order to be
eligible.

YES, I want to enter for a chance to win free applications for
my OS/2 or PC-DOS computer!

NAME:  ________________________________________________________

MAILING ADDRESS:  _____________________________________________
 (incl. business
 name, if     _____________________________________________
 applicable)
         _____________________________________________

CITY:  ________________________  STATE/PROVINCE:  ____________

COUNTRY:  _____________________  ZIP/POSTAL CODE:  ___________

TELEPHONE NUMBER:  ____________________________________________

ELECTRONIC MAIL ADDRESS (if any):  ____________________________

ELECTRONIC MAIL NETWORK (e.g. Internet):  _____________________
p.
CHECK ALL THAT APPLY:  Do you use...    ___ PC-DOS  ___ OS/2

             ___ At Home  ___ In a Small Business

PLEASE DESCRIBE HOW YOU USE OS/2 or PC-DOS.  100 words or less,
please.

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

Please return this entry form to:

PERSONAL SOFTWARE USER AWARDS
Attention: Charles King
IBM Personal Software Products
Internal Zip 1606
1000 NW 51st Street
Boca Raton, FL  33431
U.S.A.

or by Internet electronic mail to:

[e-mail]

or fax your entry to [phone] (Attention: Charles King).

This contest is open to all home or small business users of IBM OS/2 or PC-DOS.
Void where prohibited by law.  Entries received become the property of IBM
Corp.  Winners may be required to sign a release statement to receive their
applications.  The decisions of IBM Corp. in choosing winners are final.
Entries must be received by July 8, 1994.  Winners (only) will be notified by
telephone shortly after that date.  IBM employees, contractors, and agents are
not eligible.


ΓòÉΓòÉΓòÉ 8.3. San Diego User Group Announcement ΓòÉΓòÉΓòÉ

The San Diego OS/2 Users Group Announces Its Affiliation With The
San Diego Computer Society
courtesy of David Sichak

The San Diego OS/2 Users Group (SDOS2UG) wishes to announce its recent
affiliation with the San Diego Computer Society (SDCS), one of the oldest
established user groups in the United States.

The SDOS2UG has seen a need for some time to become a more formal organization
in view of our activities, the need for an expanded meeting site, the ability
to offer newsletter subscription memberships to non-local OS/2 users or other
interested parties.  The San Diego county area has over 150 different user
groups and SIGs.  Going solo, although attractive, had many obstacles and would
have taken an uncertain period of time.

Joining SDCS offered us the benefit of being affiliated with an established
nonprofit user group organization, the ability to utilize their *free* meeting
facilities because of their affiliation with the San Diego County Technical
Consortium (the group that handles all computer tech support for schools in San
Diego County).  It also provides us with insurance coverage as being a part of
SDCS.  We join about 40 other SIGs/User Groups that are under the umbrella of
the SDCS. These groups include a broad spectrum of computer platforms including
Amiga, Atari, Windows, Macintosh (the San Diego Macintosh User Group - SDMUG -
has earned a national reputation for its monthly journal - 'Macintouch'.),
Internet, Unix/C, IBM & Compatibles, etc.

The SDCS also cosponsors the annual San Diego Computer Fair, the only fair that
is geared to the end user, not the vendor ala Comdex.  With its demonstration
hall, learning center, business center in addition to a vendor exhibition, it
is THE place to be in September to see the latest and greatest in computing.
In 1993, over 21,000 attended over a 3-day weekend.  This year over 25,000 are
expected over a 4-day period, September 22-25.

Craig Swanson, the SDOS2UG Organizer, led a discussion of the pros and cons at
virtually no dissent, the group decided to initiate its affiliation.  At the
March SDCS meeting this affiliation became official after a meeting with SDCS
leadership by Craig Swanson, Ron Lingley and Dave Sichak.

The SDOS2UG usually meets on the Third Thursday of each month at 7:00pm. Our
new meeting site is at:

San Diego County Education Center
6401 Linda Vista Road
San Diego, California
(Near the University of San Diego at Via Las Cumbres & Linda
Vista Road)

The SDOS2UG has long been active in helping San Diego computer enthusiasts
learn about OS/2.  It had its roots in the seminar put on within two months of
OS/2 2.0's initial release.  Since December 1992, it has published the ONLY
MONTHLY publication devoted entirely to OS/2, both in hard copy format and
native OS/2 INF format.  The INF newsletter is circulated internationally and
can be found in most major OS/2 BBS's, CompuServe (IBM OS2 user group forum)
and even on the Hobbes OS/2 Shareware CD ROM.  Craig has also run the OS/2
Connection BBS for several years is one of THE premier stops for those looking
for OS/2 files or information.  [phone].

Finally, we would like to thank IBM for being a great supporter of our user
group, not only in providing us with a great meeting fality these past couple
of years, but also for the unselfish efforts of people like Ron Lingley who put
in some long hours after meetings making sure everyone got their questions
answered.  And Carolin Meinhardt, Scott Wise and Dick Mauro deserve a hand for
their assistance and efforts, too.


ΓòÉΓòÉΓòÉ 8.4. Do you need Desktop Security? ΓòÉΓòÉΓòÉ

"Do You Need Desktop Security?"
by Richard Frank

Have you ever wanted to take your personal computer to a demonstration but were
afraid that your carefully crafted desktop would be destroyed by an
inexperienced user?  Have you ever helped a new user, just to get a frantic
call that a folder or program is missing in action and presumed shredded?  Ever
taken the time to set up an OS/2 demo machine at a store and go back the next
week to see an angry manager with an OS/2 system that is down for the count?
If you have, then you are not alone.  Active Teamers need desktop security!

There are several products, both commercial and shareware, that can provide
varying levels of desktop security.  Probably the best route is to get a tape
backup system.  This allows you to let people play with your system without
fear of permanent damage.  If that is beyond what you can do, then a product
that protects your programs is called for. These products implement security in
different ways, but there are a few key features that a Teamer should look for.

In a demo situation, your system is vulnerable to both inexperience and
deliberate action.  No matter how closely you watch your system, someone can
get past you.  During the first CompUSA PC-DOS promotion, I was standing next
to my computer.  A person asked a question and as I turned around to answer, a
3 foot high whirlwind dashed by and played a reasonable rendition of "Flight of
the Bumblebee" on my keyboard.  I watched as OS/2 interpreted those commands as
scenes from the customization effort flashed before my eyes.

There is one option that you can use without buying a security program. It is
time intensive and not very reliable, but it is better than not doing anything.
You can make a folder that contains all of the original program and folder
icons from the workplace shell (WPS), especially the shredder icon, the command
line icons and the drives folder.  Hide that folder under a window.  Make
copies (not shadows!) and place those icons on your desktop.  That way if
someone deletes an icon, you can make another copy.  Don't put the shredder or
command line options on the desktop unless you are sitting right there.  This
will prevent most deliberate sabotage and accidents from unknowing users.

The desktop security program that I use, "The Secure Workplace", allowed me to
do a secure variation on that theme for the next demo.  I put all of my
original icons in a "secure folder" which is password protected.  Since the
password is time keyed and changes every minute, and any action with the folder
from the menu requires a password, I had a safe place for the originals.  I
could then let people play as much as they wanted to with the drag and drop,
arrange, copy, delete, rename, etc.  features of the WPS without worry.  It
took about 10 minutes to get my desktop back after the demo was over.  Since
the originals had no other security features enabled, I didn't have to deal
with security features in my daily use of OS/2.

It can be a hard call to find the balance between keeping your desktop and
being able to show how easy it is to customize the WPS.  If you get a security
program, I would suggest that you make a demo folder that has a series of
copied icons for illustration and make your customized desktop fully secure.
You can then maximize that folder and let people try the menu features of the
objects in that folder.  If they delete some, just make new copies from your
desktop to replace them.

While we hope that no experienced OS/2 user would deliberately destroy a demo
desktop, that won't stop an "adventurous" computer user from searching for ways
to get by your security.  Since OS/2 has so many ways to do the same task, you
need to cover all of the bases to be truly safe.

The first base to secure is the desktop itself.  You must hide the shredder
icon!  In addition, even the most inexperienced DOS user can type "DEL *.*" on
a command line.  Since almost all users know what the command line is, control
that access yourself by hiding the icons. Show people that OS/2 does have DOS
and OS/2 command lines and the differences.  After that, concentrate on the
many improvements that OS/2 has over the command line.  Also remember the menu
for the WPS. Password protect that menu, as someone can change the sort and
arrange options for your desktop.

Second base consists of the program objects themselves.  Since OS/2 gives us
object menus for each item, a user could easily change or delete any program on
the desktop.  The worst part about this is that if an item gets deleted, so
does that special icon that you spent hours searching through the Hobbes disk
for!  The other is that you may not notice an object is gone until you really
need it, then you have to search for the name and path so you can replace it.
The best and easiest defense is to password protect the menu.  At the least,
you should remove the delete, copy and rename options and password protect the
open settings feature.

Third base?  Folders.  Folders can be either easier or harder to protect,
depending on your approach.  The easiest way to secure a folder is password
protect the "open folder" function.  This way you can't even open the folder to
look in it.  The harder way, depending on the program that you are using, is to
allow the folder to be opened, but to limit the menu options of the folder AND
the program objects inside that folder.  This can be a time consuming process,
so be warned.  You should make the same limitations active that you used for
the program objects that are on your desktop itself.

Home plate covers the things you might not think about, such as the Window
List.  The Secure Workplace has a Window List Manager that allows you to make a
task non-pickable through the window list and also "non-jumpable" through the
<alt> or <cntrl>-<esc> keys.  Also, double check those command line icons and
the drives object.  I treat the drives object the same way I treat the command
line.  *I* control the access.  Period.

Taking your personal system to a demo is stressful enough.  Take some of the
worry out of your Team activities by protecting your system ahead of time
Prices for security programs run from $25 into the thousands, with the probable
range for Team needs running $50 to $100. Find the one that is right for you.
It's cheap insurance on the time you have spent to make your desktop worth
using.


ΓòÉΓòÉΓòÉ 8.5. TEAM OS/2 Convention? ΓòÉΓòÉΓòÉ

TEAM OS/2 Convention ?

Timothy Sipples and I have been tossing around the following idea:

Would anyone be interested in a Team OS/2 Convention?  Something for OS/2ers on
a budget (with dorm rooms, camping, and/or Motel 6-style lodging, inexpensive
food, bus/train/low airfare transportation, etc)? Perhaps sponsored by an OS/2
user group in the middle of the country?

Obviously this could become a very big undertaking very quickly. Too much for
one or two people to handle and still stay gainfully employed.

We are solicting feedback.

Particularly:

Would you be willing to travel to a large midwestern transportation hub to
attend a Team OS/2 Convention? Large cities tend to have bargain airfares.

Would $30 per person so cover the cost of the meeting facility and some
refreshements be reasonable ? Perhaps a discount for advance reservations,
seniors and students ?

What meeting facilities can handle 1000+ people at a reasonable price?
Universities immediately come to mind but are there better alternatives?

At this point a late summer early fall date is being contemplated. Do you see
problems with this. It assumes we don't confilict with Comdex, CAMP etc.

What topics would you like to see presented at the breakout sessions?

Would you volunteer to spend numerous hours of your spare time to help plan and
organize this event? You would not be alone but it will take a good amount of
time if it is done right.

Right now we are looking for potential coordinators, volunteers, and most of
all FEEDBACK FEEDBACK FEEDBACK.

Thank you in advance, James Schmidt
Respond via Internet to:  [e-mail]


ΓòÉΓòÉΓòÉ 9. Appendix - Questions and Answers ΓòÉΓòÉΓòÉ

Appendix (Questions and Answers)

The Appendix will contain information that will be updated in future
newsletters to provide valuable reference information.


ΓòÉΓòÉΓòÉ 9.1. Appendix A: How do I contact IBM Team OS/2 Support ΓòÉΓòÉΓòÉ

How do I contact IBM Team OS/2 Support
IBM PSP Grass-Roots Marketing supports Team OS/2 and other activities. The
people involved are:

Vicci Conway             Vicci is in Boca Raton, Florida.  Her primary job is
                         BBS coordination, coverage thereof, and communications
                         for IBM PSP.  Her secondary responsibility is helping
                         with Team OS/2 support. Part of her Team OS/2 support
                         is being the editor of this newsletter. She also works
                         with vendors to provide them with the Team OS/2
                         mailing list and coordinates the Team OS/2 Reception
                         at Fall Comdex. In addition, any vendor wishing to get
                         their press releases distributed electronically should
                         contact her as well.

Janet Gobeille           Janet is in Austin, Texas.  She works to define and
                         coordinate world-wide Team OS/2 support for IBM PSP.
                         If you have a problem with IBM Team OS/2 support, call
                         her. She also works to provide international support
                         and coordination for Team OS/2, and maintains the
                         databases used to support Team OS/2.

Anita Venable            Anita works with Janet in Austin.  She handles the and
                         day-to-day support for Team OS/2 including shipping,
                         database updates, and responding to phone, fax, and
                         email inquiries. When you send a note to either
                         [e-mail] or [e-mail], Anita is
                         usually the person who will read and answer it.

User Group Relations:    Gene Barlow, and Bill Wyatt form our PSP User Group
                         Relations team.  See Appendix F for more info on IBM
                         PSP User Group Support.

You can contact Team OS/2 Support via the Internet address given below from
most electronic networks. If necessary, contact us via fax or telephone, but
electronic mail is definitely preferred.

Internet (Team OS/2 Support): [e-mail]

Internet (Team OS/2 Newsletter): [e-mail]

Internet (BBS support): [e-mail]

Internet (PC User Group Support): [e-mail]

IBM (internal) (Team OS/2 Support): TEAMOS2 at AUSVM1

IBM (internal) (Team OS/2 Newsletter): TEAMNEWS at AUSVM1

IBM (internal) (BBS Support): VICCI at BCRVM1

IBM (internal) (IBM PC User Groups): IBMPCUG at AUSVM1

You can also contact us at any of the following addresses and request that your
note be forwarded to the correct person:

CompuServe:       Vicci Conway at 76711,1123

Fidonet:          Janet Gobeille at 1:382/902

IBMMAIL:          Janet Gobeille at USIB45RN at IBMMAIL

OS/2 BBS:         Vicci Conway at USIB55J9 at IBMMAIL

Fax:              Send your request to Janet Gobeille, Team OS/2 Support, at
                  [phone]

Mail:

                                    Janet Gobeille
                                    IBM PSP - Bldg 808
                                    Internal Zip 2996
                                    11400 Burnet Rd
                                    Austin, TX 78758   USA

Telephone:        Anita Venable, Team OS/2 Support, at [phone]

If you have problems reaching Team OS/2 Support, contact Janet Gobeille at
[phone].


ΓòÉΓòÉΓòÉ 9.2. Appendix B: How can I join Team OS/2? ΓòÉΓòÉΓòÉ

How can I join Team OS/2?

The IBM Team OS/2 Support group keeps a database of members as a service to
Team OS/2 members world-wide.  We then sort and upload them to the electronic
networks so that you can find each other.

For this database, please send the following information to one of the
addresses given in Appendix A:

 1. Your Name

 2. Mailing address (only the city, state, and country will be published)

    May we release your address to vendors who wish to do mailings to Team OS/2
    members?  (Yes or no)

 3. Userids and networks

 4. Optional: you can include a short (1-2 line) description to be included
    with your name.  Sometimes software developers like to mention which
    products they've written or BBS operators include how to reach their BBS.

 5. For our private records (these will NOT be published), please also include
    your phone number (home/work), Fax, etc.

Also please let us know what you've been doing to help promote the use of OS/2.


ΓòÉΓòÉΓòÉ 9.3. Appendix C: Where can I find Team OS/2 Members? ΓòÉΓòÉΓòÉ

Where can I find Team OS/2 Members?

The majority of people associated with Team OS/2 can be found somewhere online,
participating on a Bulletin Board.  Since the fastest and easiest method of
communicating with a large group such as Team OS/2 is via electronic networks,
this is the perfect avenue to coordinate events, to report on what you or your
group are doing, or to help others who have questions or problems.  We also
electronically brainstorm about new ideas.

We also provide a list of Team OS/2 members and email addresses worldwide.  It
can normally be found wherever this newsletter is found. The next section in
this Appendix shows how to address these users via the Internet no matter which
electronic system they may be on.

Below are the major networks where Teamers can be found.  The lead Teamer on
each network is usually a volunteer assisting in monitoring conferences and
uploading files from IBM PSP. Note: these folks are *not* IBM OS/2 technical
support.

The following list is maintained by Vicci Conway (IBM PSP Bulletin Board
Coordinator).  Please contact her with corrections and changes.

America Online:     Go to the "Computing" icon, "OS/2" topic. The lead Teamer
                    here is Ed D'Avignon and can be found with the userid
                    "TEAMOS2 ED".

                    AOL has regularly-scheduled OS/2 chats on Tuesdays at 11:30
                    p.m., Thursdays at 9 p.m., and Saturdays at 9:30 p.m..  All
                    times are Eastern Standard Time.

Compuserve:         "GO OS2USER", Section 9, Team OS/2. Vicci Conway
                    (76711,1123) is the lead Teamer here. To join CompuServe,
                    call (800)-848-8199 (USA only).

Delphi:             Custom Forum 41 is where the Teamers hang out on Delphi.
                    Steve Gallagher (S.GALLAGHER) takes the main Teamer liason
                    role here. To join Delphi, call [phone] (USA only).

Fidonet:            Join us on the TEAMOS2 echo conference (on the Fidonet zone
                    1 backbone but available internationally).  Janet Gobeille
                    (1:382/902) is active here along with many other  IBMers
                    who join in on this conference. Steve Gallagher is the
                    volunteer uploading IBM announcements to the International
                    OS2 echo conference.

GEnie:              Go to the "OS/2" roundtable (page 1400).  Kevin Royalty is
                    an active Teamer here and sends in the GEnie announcements
                    for this newsletter.

                    GEnie has regularly scheduled RealTime Conferences (RTCs)
                    which are listed in the Upcoming Bulletin Board Conferences
                    section.

                    To join GEnie, call [phone] (USA only).

Within IBM:         See TEAMOS2 FORUM and TEAMOS2 CFORUM on the internal IBMPC
                    conference disk.  Also, check TEAMUK FORUM (UK) or TEAMCDA
                    FORUM (Canada).

Internet:           No specific conference, but you will find Teamers on most
                    of the OS/2-specific newsgroups.  For Team OS/2 information
                    on the Internet, send email to [e-mail].

OS2BBS (from IBM):  Join us on the TeamOS2 CFORUM.  Vicci Conway (USIB55J9 at
                    IBMMAIL) is the forum Administrator. To join the OS2BBS,
                    call [phone] (USA only).

Prodigy:            The OS/2 Club.  This Club on Prodigy has files available
                    for downloading and messages are auto-posted.  Check the
                    "New Files" area weekly for new uploads. The Team OS/2
                    support liason is Gene Gough (DWJG89A). To join Prodigy,
                    call (800) PRODIGY (USA only).

Also, there are often Team OS/2 get-togethers or meetings at trade shows and
technical conferences.  If you plan to attend a conference, please check
electronically for any Team OS/2 activity that may be planned.


ΓòÉΓòÉΓòÉ 9.3.1. Sending Email through the Internet ΓòÉΓòÉΓòÉ

Sending Email through the Internet

We've had many requests asking how to contact a Teamer who is on a different
electronic network.  So, this table shows how to create an Internet email
address for many of the systems where Teamers can be found:


 Network    Sample address            Sample re-formatted for Internet

 America    tom214                    [e-mail]
 Online

 Bix        xxxxx                     [e-mail]

 Compuserve 76711,1123                [e-mail]
                                      (Note: change the comma (,) to a period (.)
                                      for the Internet address.)

 Delphi     Barnesd                   [e-mail]

 Fidonet    Janet at 1:109/347.3479   [e-mail]
            Janet Gobeille at         [e-mail]
            1:109/347                 (Note: not all Fidonet users have Internet
                                      netmail access. However, if the Fidonet
                                      address is in the Team OS/2 list, the person
                                      should have mail capability there.  Fidonet
                                      addresses are reversed and prefixes added to
                                      create an internet address.  The 'p'
                                      parameter is only used when sending a note to
                                      a Fidonet 'point': an address with the 4th
                                      set of digits).

 GEnie      K.Royalty                 [e-mail]

 MCI Mail   378-4029                  [e-mail]
                                      (Note: the dash in MCI Mail should not be
                                      used.)

 Prodigy    tvkm35a                   [e-mail]


ΓòÉΓòÉΓòÉ 9.4. Appendix D: Team OS/2 International! ΓòÉΓòÉΓòÉ

Team OS/2 International!

Team OS/2 is everywhere.... not just in the USA.  Team members can be found
around the world.  Although the international conferencing is often done in
English, there are Teamers active on local bulletin boards and other
conferences in many languages.  This section contains any country-specific
information that we can collect to assist and publicize your efforts to help
other OS/2 users.

If you know of some specific Team OS/2 or OS/2 conferences in your country,
please send us a short note with information on how to get to them.  We will be
happy to re-post that information here in following newsletters to help others
learn where they can also join in the fun.


ΓòÉΓòÉΓòÉ 9.4.1. Team OS/2 OZ : Australia ΓòÉΓòÉΓòÉ

Team OS/2 OZ - Australia

Team Coordinator for Team OS/2 OZ: Scott Akinson

    IBM Internal:  SCOTTA at SYDVM1

IBM Liason for Team OS/2 OZ: Peter Kelley

    Internet:  Peter Kelly at: [e-mail]


ΓòÉΓòÉΓòÉ 9.4.2. Team OS/2 Belgium ΓòÉΓòÉΓòÉ

Team OS/2 Belgium

Although they do not call themselves Team OS/2, if you are looking for
a group of OS/2 enthusiasts in Belgium, you might start here:

 OS/2 User Group Belgium
 =======================

     The 'OS/2 User Group Belgium' is formed by a group of belgian
 OS/2 enthousiasts who want to share their knowledge on OS/2 with
 anyone who is using (or interested in using) OS/2 as his PC operating
 system.

     The 'OS/2 User Group Belgium' organizes sessions and workshops
 about various OS/2-related topics on a regular basis (currently every
 2 months).  For example, the last session was a presentation entitled
 'How to install/configure OS/2'.

     We also publish an electronic newsletter.  The first issue of
 our newsletter is currently available on Fidonet Belgium, in the file
 area OS2_B ('OS/2 Belgium file distribution').  Printed versions can
 be obtained on request.

     You can contact the OS/2 User Group, and post any of your
 questions about OS/2 on the Belgian FidoNet echomail area OS2.B.
 This echomail area is also the place where you can find the latest
 information on the 'OS/2 User Group Belgium' and its activities.

     To enroll to the 'OS/2 User Group Belgium', cut and paste
 the coupon below, enter the required information and send it to one
 of the following e-mail addresses :

o Alex Wyckmans @ 2:291/716  (NetMail only)

o Jerry van Laer @ 2:292/805.7 (NetMail only)

 ======================================================================

 NAME:
 ADDRESS:
 ZIP CODE and CITY :

 Reachable through E-mail (Y/N) ?
 AT: (E-mail address here)

 WISHES TO (please select the appropriate option)
 - become a member of the 'OS/2 User Group' Belgium and to be informed
  about its activities

 - become an 'active member' of the OS/2 User Group Belgium and
  participate in the planning, organization and running of the
  sessions.


ΓòÉΓòÉΓòÉ 9.4.3. Team OS/2 Canada ΓòÉΓòÉΓòÉ

Team OS/2 Canada

IBM Team OS/2 Canada Liaison:  Rob Hudaj

       IBM Internal:  RHUDAJ at CANVM2
       Internet: [e-mail]

Rob supports Canadian Team OS/2 and user groups, coordinating the support with
the US to so that Canadian Teamers and IBM Canada can work together. Canadian
Teamers can contact Rob via the above Internet address if they plan any type of
public event where IBM support is needed or requested.

Electronic meeting places for Team OS/2:

IBM BBS     Denis Tonn has been doing a great job supporting the IBM BBS OS/2
            conferences within Canada (ibmNET).  They are widely carried
            outside of Canada by IBM and non-IBM BBSs.

Within IBM: Teamers inside IBM have a Canadian-specific conference: TEAMCDA
            FORUM on IBMPC.


ΓòÉΓòÉΓòÉ 9.4.3.1. New Coordinator for Team OS/2 Canada ΓòÉΓòÉΓòÉ

New Coordinator for Team OS/2 Canada

Canadian Teamers!!!

I would like to first introduce myself as the new TEAMOS2 coordinator for IBM
Canada. My name is Rob Hudaj and I am primarily responsible for OS/2 Technical
Marketing as well as Trade Shows, Team OS/2 and User Groups. I am taking over
for France Loubier is currently handling the Developer's Assistance Program
(DAP).

I will have a chance to meet many of you by travelling the country and visting
your various regions and cities accross the Great White North. I am very
enthusiastic about TEAMOS2 and look forward to meeting many of you.

First of all I would like to make you aware of some of the cities that we will
be visiting in the next several months. I will update this in future
newsletters so that you can join me at the shows.  So you ask, why should I
join Rob at the shows??? Well...let me tell you why.....

First of all you'll have the distinct pleasure of meeting me. That's worth a
visit alone, but more importantly you'll get a chance to work in our OS/2 Test
Drive Theatre and meet lots of nice people whose knowledge of OS/2 ranges from
beginner to expert. These people have questions or comments they would like
heard and you can directly help them by providing them with your expertice.
You're probably wondering...What do I wear to this magnanimous event??? Don't
worry...I even provide an exclusive 1994 TEAMOS2 Shirt for you to wear and KEEP
for future demos and shows. WOW!!!! Just send a cheque or money order to :

Send Rob to Florida Fund......just kidding...The shirt is free just for coming
out to help and we invite you to use it again.

Before I give you the list of all of the shows I would like to stress one very
big show, COMDEX CANADA 94'.

This show is JULY 13,14,15 in Toronto at the Toronto Metro Convention Centre in
Downtown Toronto. I will provide more details as the date approaches. IBM will
have the OS/2 Test Drive in the Skydome where Windows World is taking
place......This will definitely be controversial and very visible for
OS/2...After all we run Windows apps as well so we have every right to be
there.

I NEED TEAMERS!!!!! If you are available for one,two or even all three days
please let me know. I will have two time slots per day for three days. They
will be 9:30 - 2:00 and 1:30 - 6:00. If you can help out, please send a note to
my internet ID: [e-mail]

Please tell me what day(s) and slot(s) you will commit to FOR CERTAIN. I have
to draft lists so please be certain when you commit.

Here's the list of all the shows we will be going to until the end of August:

Show Name   Location         City

SIIM Show    Place Bonaventrue   Montreal

Comdex      Metro Convention Ctr Toronto

So, let's start recruiting an army of people for TEAMOS2 Canada. We
currently have the second largest TEAMER population in the WORLD.

Thanks for your attention and we'll talk again next issue....Rob.

P.S. Next issue we will talk about how to adopt your own software
store and some of the goodies I will provide to help you out.


ΓòÉΓòÉΓòÉ 9.4.4. Team OS/2 Denmark ΓòÉΓòÉΓòÉ

Team OS/2 Denmark

The Team OS/2 DK Coordinator is Peter Holm:

    Internet: [e-mail]

The IBM TeamOS2 Liaison for Denmark is Carsten Joost at:

     IBM internal: JOOST at DKIBMVM2
     Internet: [e-mail]

A recent note from Peter says: "The TEAM OS/2 DK is just about to go into
aggressive action".   A look at the number of Teamers in Denmark bears that
out.


ΓòÉΓòÉΓòÉ 9.4.5. Team OS/2 Finland ΓòÉΓòÉΓòÉ

Team OS/2 Finland

The IBM coordinator for Team OS/2 Finland is Pekka Kaukonummi:

   Internet:  [e-mail]
   IBM internal: KAUKONUM at HEKVM

IBM Finland is now actively supporting Team OS/2.  Contact Pekka if you wish to
get more information about this.


ΓòÉΓòÉΓòÉ 9.4.6. Team OS/2 Germany ΓòÉΓòÉΓòÉ

Team OS/2 Germany

The IBM coordinator for Team OS/2 Germany is Jurgen Friedrichs:

   Internet:  [e-mail]
   IBM internal: N90JF at STUTVM3

IBM Germany is now planning to support Team OS/2 in Germany.

Also, there is very strong support for OS/2 users in user groups and on Fidonet
and Compuserve.  A German language Fidonet conference (TEAMOS2.GER) has been
started for Team OS/2.  We'll be posting information on where to find this
conference in the next newsletter.


ΓòÉΓòÉΓòÉ 9.4.7. Team OS/2 Italy ΓòÉΓòÉΓòÉ

Team OS/2 Italy
by Guiseppe Rossano

IBM Team OS/2 Italy Coordinator:  Guiseppe Rossano (IBM).

Looking at the great activities made by you all around the world, some people
from the Italian OS/2 BBS, as well as from the Italian DAP BBS Front End and me
asked ourselves: "why do we not create our own Team OS/2?". So, we did.  We
discuss the Team itself, the experiences made by the other Teams everywhere and
the activities we are planning to organize in the future. Don't worry, all the
discussions are in Italian ..... ! !

Team OS/2 Italy has its own Team OS/2 newsletter (in Italian). Fabio
Vinciguerra puts that out for Team OS/2 Italy and it will soon also be
available world-wide through the Fernwood OS/2 file collection so that others
can enjoy it.

Joining Team OS/2 Italy

It is possible to join and participate to Team OS/2 Italy. How ? We usually
meet on the IBM Semea PSP BBS in our local TeamOS2 Area, so if you would like
to join us, you can find us there. Leave your name, address, e-mail address,
phone numbers and OS/2 activities in a message addressed to me, Giuseppe
Rossano. The IBM Semea PSP BBS in Italy telephone number is 02 - 7534412 and
the access is free of charge. If you are a DAP Member, you can do the same from
the IBM Semea DAP BBS.

BBS Network Support - Italy

IBM DAP BBS  (+39) 02 - 7534402

Since December 1992 is actively working the Italian DAP BBS Front End. It
collects more than 250 members and supported about 5000 calls during this year.
Please contact Giuseppe Rossano to get more information about the Italian
Developers Assistance Program itself.

IBM PSP BBS  (+39) 02 - 7534412

The Personal Software Products BBS started during the "OS/2 Forum" event we had
in Milan at the end of September.  The BBS is dedicated to support and deliver
as much as possible for OS/2  End User. The access is free of charge and more
than 1.5 Gigabytes are on line !!!!

The Pletora of OS/2 BBS's

Yes, currently in Italy you can find many available BBS dedicated to OS/2
!!!!!!.  They are making an huge job delivering files and conferences as well,
supporting and boosting the OS/2 in ITALY. My personal greetings to them !!!!

Contact Information

Team OS/2  Italy: Giuseppe Rossano (nickname: Ross)

 Mail Address:
  Giuseppe Rossano (MiSeg526)
  IBM Semea spa
  Circonvallazione Idroscalo
  20090 Segrate  Italy
  phone: [phone]
  fax :    [phone]

 VNET (IBM Internal only):  IT33201 at Vimvmoa

 Internet E-Mail:  [e-mail]

 BBS:
  IBM Semea PSP BBS  phone number: +39 - 2 - 7534412
  IBM Semea DAP BBS  phone number: +39 - 2 - 7534402


ΓòÉΓòÉΓòÉ 9.4.8. Team OS/2 Korea ΓòÉΓòÉΓòÉ

Team OS/2 Korea

The IBM TeamOS2 Liaison for Korea is James McKenzie at:

     Internet: [e-mail]

Per a note from a Team member in Korea:

We are bringing in most of the OS/2 FidoNet echos.  A movement is afoot to
bring in the main OS/2 FidoNet echo. We hope to have it here in country within
the month.

There are several supporters of OS/2 here in Korea.  A special mention is going
out for Mr. Hugh Preston, a computer systems operator/administrator at Osan AB.
Though his efforts, we have most of the newer OS/2 files imported to a system
here in the Republic of Korea.  This allows most of the users of OS/2 to keep
current with shareware and testware OS/2 programs.

OS/2's popularity is growing over here.  There are 20 FidoNet BBSs and about
1/2 are using OS/2 as their primary operating system. There is also a Fidonet
echo: ROK_OS2.  The purpose of this echo is to support OS2. The echo is
available to any Fidonet node and Fidonet point that exists within the Republic
of Korea.  It is available Free of Charge.

There are several FidoNet BBSs that carry the FidoNet OS/2 echos and the Korean
OS/2 echo.  These BBSs are:

o The Expatriate's Retreat 82-2-749-7557, located in Seoul,
o The Morning Calm, 82-333-691-3060, Songtan (OSAN AB),
o The Blue Note, 82-333-665-8969, Songtan,
o Fast Times, 82-333-691-7846, Songtan (OSAN AB),
o Shareware Shoppe, 82-333-690-3309, Anjung-ri (Camp Humphries)


ΓòÉΓòÉΓòÉ 9.4.9. Team OS/2 NL: the Netherlands ΓòÉΓòÉΓòÉ

Team OS/2 Netherlands

Team OS/2 Coordinators:  Michael Dag and Anton Versteeg

Michael Dag and Anton Versteeg are the primary Team OS/2 NL contacts. (The
photo shows Anton on the left, Michael on the right).

Team OS/2 NL usually "hangs out" on the IBM OS/2 BBS in their local TEAMOS2
Area.  To join, call the BBS at 030-334711 (access is free of charge).  Leave
your name, address, email address, phone number, and OS/2 activities in a
message addressed to Michael Dag.

There is also an IBM internal conference for Belgium, Netherlands, and
Luxembourg called TEAMBNL FORUM on IBMPC.


ΓòÉΓòÉΓòÉ 9.4.10. Team OS/2 Norway ΓòÉΓòÉΓòÉ

Team OS/2 Norway

The IBM TeamOS2 Liaison for Norway is Kjell TМrnby at:

     Internet: [e-mail]
     IBM internal: TORNBY  at OSLOVM


ΓòÉΓòÉΓòÉ 9.4.11. Team OS/2 Singapore ΓòÉΓòÉΓòÉ

Team OS/2 Singapore

Team OS/2 Coordinator:  YAP Ken Ann (IBM Singapore)

The new baby in Singapore is an OS/2 User Group.  Many of the keen and vocal
advocates of OS/2 are Fidonet BBS Sysops and university students, and they have
requested Team OS/2 status.

I'm sure we're all interested in hearing what they will be doing to encourage
the use and spread of OS/2, and they will be providing further updates as to
how to reach them in later issues of this newsletter.


ΓòÉΓòÉΓòÉ 9.4.12. Team OS/2 Sweden ΓòÉΓòÉΓòÉ

Team OS/2 Sweden

The IBM TeamOS2 Liaison for Sweden is Mats Pettersson.  He's been very active
in supporting Team OS/2 activities in Sweden. To contact him, use any of the
following:

     Internet: [e-mail]
     IBMMail:  seibm3nl at IBMMail
     IBM internal: petter at stovm1
     Or leave a message on the IBM PSP BBS: 46-8-793-2200


ΓòÉΓòÉΓòÉ 9.4.13. Team OS/2 UK ΓòÉΓòÉΓòÉ

Team OS/2 UK

Team Coordinator for the UK:  David C. Partridge (IBM)

     IBM internal:  TEAMUK at ASICVM1
     Internet:   [e-mail]

We have support from various IBM UK organizations and David C. Partridge has
volunteered to work with them and with other Teamers to try to provide better
support for Team OS/2.

Within IBM, there is a UK-specific online conference for Team OS/2 called
TEAMUK FORUM on IBMPC.


ΓòÉΓòÉΓòÉ 9.4.14. Team OS/2 USA: United States ΓòÉΓòÉΓòÉ

Team OS/2 US

In the next newsletter, this section will contain a list of the USA volunteer
regional coordinators for Team OS/2 including contact information for each.


ΓòÉΓòÉΓòÉ 9.5. Appendix E: Team OS/2 Activities support by IBM ΓòÉΓòÉΓòÉ

Team OS/2 Activities support by IBM

This section contains information on specific activities and events where IBM
PSP is actively supporting Team OS/2.  However, if you are looking for support
that doesn't fall within one of the following categories, please contact us to
discuss.

At this time, major activities that are supported include:

 1. Support for public OS/2 demos (including those at stores or universities)

 2. Support for local OS/2 resellers


ΓòÉΓòÉΓòÉ 9.5.1. Support for Public OS/2 Demos ΓòÉΓòÉΓòÉ

If you're planning to do a demo for a group of people or for a public event,
please contact IBM Team OS/2 Support. Examples of supported demos include
public demos at universities, PC fairs, hamfests, shopping center malls, or
OS/2 days at local retailers.

We would like to know:

o Where the demo will be done (name of school, store, etc.)

o Date and location of scheduled event (city, state, country)

o Number of Teamers involved in doing or supporting the demo

o Number of people expected to attend and see your demo

o If this is a public demo at a software retail store, also send the number of
  store clerks expected to be working during your demo.

o Your name, shipping address, and telephone number

We would like to help with a 'Team OS/2 demo pack' with some things to support
your demo and to give away during it.  Since the contents will vary according
to the event, we'll discuss what this will consist of after receiving your
request.

(Note: this 'demo pack' is not intended for user group meetings.)

Then after your event, we would like a report on it including, but not limited
to:

o Names and addresses of all the Teamers involved in the activity

o Pictures, Pictures, Pictures. Please take pictures of the Teamers in this
  activitiy, and send them to us with your report.  We would like to include
  your pictures in future newsletters.

o Number of people who saw your demo or tried OS/2 during that time.

o How did it go?  Tell us what went well, what didn't, what advice you'd have
  for others doing this?  Also, what suggestions do you have for our Team OS/2
  support in the future.


ΓòÉΓòÉΓòÉ 9.5.2. Team OS/2 Support for local retailers selling OS/2 ΓòÉΓòÉΓòÉ

If you have a local retail store that is selling OS/2, we encourage you to
'Adopt a Store'.  Meet the employees, answer their questions on OS/2, encourage
them to stock it, visit them on a regular basis if you can.

If you adopt a store that is carrying OS/2 but doesn't have any OS/2 marketing
'support' (such as demo disks, z-cards, etc.), please contact us with the
following information:

o Name and address of store
o Name of the store manager
o Does the store have a demo OS/2 system (or will they?)

We'll send you a 'Team OS/2 Store Pack' for you to give to them.  This
contains:

  OS/2 'Z-cards' (flyer with OS/2 information)
  OS/2 demo disks
  OS/2 post-its and pens for store employees
  A 'monitor topper' if they are running OS/2
  Catalogs from sources of OS/2 merchandise

Note: at this time we are only prepared to offer this support within the US.
However, if there are Teamers outside the US who are seriously interested in
requesting one of these packs, please EMAIL or FAX your inquiry to us as given
in Appendix A and we'll see what we can arrange.


ΓòÉΓòÉΓòÉ 9.6. Appendix F: OS/2 User Group Informaton ΓòÉΓòÉΓòÉ

OS/2 User Group Information

The User Group Appendix has grown so much with the addition of the User Group
Listing, that it's been broken up into three sections:

Support for OS/2 demos at User Groups

User Group and OS/2 SIG Registration Information

OS/2 User Group and SIG Listing


ΓòÉΓòÉΓòÉ 9.6.1. Support for OS/2 demos at User Groups ΓòÉΓòÉΓòÉ

Support for OS/2 demos at user groups

To arrange for an OS/2 demo or to support a planned OS/2 demo for a user group,
contact one of the following (The 'store demo pack' is not intended for user
group presentations of OS/2.):

Internet: [e-mail]

Inside IBM:  IBMPCUG at AUSVM1

Fax: Gene Barlow at 512 823-3252

Mail:

  Gene Barlow
  IBM PSP User Group Relations
  P.O. Box 201449
  Austin, TX  78720-1449


ΓòÉΓòÉΓòÉ 9.6.2. User Group and OS/2 SIG Registration Information ΓòÉΓòÉΓòÉ

TO:  All PC User Group Officers, all OS/2 User Group Officers and OS/2
   SIG Officers:

Please help us (IBM) update our database.  As we enhance our User
Group support programs and explore alternate ways of communicating,
we need to gather additional information on each user group as well
as to update any obsolete information.

Please fill out as much information as you can on your User Group or
SIG.  Then return the completed information to IBM PSP User Group
Relations at one of the addresses below:

  Mail:      Gene Barlow
             IBM
             11400 Burnet Rd.
             INTERNAL ZIP 2996
             Austin, TX  78758
  FAX:       [phone], ATTENTION: GENE BARLOW
  Internet:  [e-mail]

To send to an Internet address from CompuServe, type the following on the 'send
to' line:

    INTERNET:  [e-mail]

THANKS for your help!

NOTE:  Where the survey asks for an email address, please provide the full
userid and name of the service (ie. CompuServe, Internet, Prodigy, MCI Mail,
IBMLINK, etc.)

---------------------------------------------------------
IF YOU ARE FILLING THIS FORM OUT FOR A SIG (SPECIAL INTEREST GROUP),
PLEASE PUT THE SIG NAME, ADDRESS, OFFICERS, ETC. WHERE IT SAYS CLUB.
---------------------------------------------------------
ABOUT YOUR GROUP AND HOW TO REACH YOU:

WHAT IS THE CLUB OR SIG NAME AND PERMANENT MAILING ADDRESS?
 Club Name:
 Address:
 Address:
 City/State/Zip Code:
 Country:

IF DIFFERENT, WHAT IS THE CLUB/SIG SHIPPING ADDRESS (FOR UPS SHIPMENTS,
CANNOT BE A US POST OFFICE BOX)?
  Ship to Name:
  Address:
  Address:
  City/State/Zip Code:
  Country:

HOW CAN PEOPLE GET IN TOUCH WITH YOUR GROUP OR SIG?
  Information Phone:
  BBS Phone:
  Email:

----------------------------------------------------------
IMPORTANT PEOPLE IN YOUR GROUP:

WHO IS THE CLUB/SIG PRESIDENT?
 Name:
 Daytime Phone:

WHO IS THE PROGRAM CHAIRPERSON?
 Name:
 Daytime Phone:

DOES YOUR CLUB/SIG HAVE A NEWSLETTER?
 Do you accept vendor advertising?
 Who is your editor?
 Daytime Phone:

--------------------------------------------------------
OS/2 INVOLVEMENT:

DOES YOUR CLUB HAVE ONE OR MORE OS/2 SPECIAL INTEREST GROUPS
(SIG'S)?  IF SO, FOR EACH SIG, PLEASE PROVIDE THE FOLLOWING:
IGNORE IF ENTIRE FORM IS FOR AN OS/2 SIG.

 SIG Name:
 SIG Leader's Name:
 Daytime Phone:

DID YOUR GROUP/SIG HAVE AN OS/2 PRESENTATION IN 1992/93?   WHEN?
 Who presented?

WOULD YOU BE INTERESTED IN AN OS/2 PRESENTATION BY IBM?

IF THIS IS AN OS/2 SPECIFIC USER GROUP OR SIG, WHAT TOPICS WOULD
 YOU LIKE TO HAVE PRESENTED?

----------------------------------------------------------
MEETINGS, MEMBERSHIP, ETC.:

WHAT IS YOUR MEETING DAY?

WHAT IS YOUR MEETING TIME?

WHERE DO YOU MEET (PLEASE INCLUDE NAME OF BUILDING AND ROOM NUMBER
IF APPROPRIATE)?

PLEASE ANSWER THE FOLLOWING FOUR QUESTIONS PERTAINING TO SIZE, BOTH
FOR THE MAIN GROUP AND FOR EACH SIG LISTED ABOVE:

 What is the size of your membership?

 What is the largest number of attendeees you have had recently?

 What is the smallest number of attendees you have had recently?

 What is the average number of attendees at your meetings?

---------------------------------------------------------
CAN WE GIVE YOUR GROUP'S INFORMATION OUT?

We would like to make the list of User Groups public information to
vendors, those users looking for local groups, etc.

WOULD YOU OBJECT TO OUR MAKING THIS INFORMATION PUBLIC?

***********************************************

We appreciate your help!


ΓòÉΓòÉΓòÉ 9.6.3. OS/2 User Group and SIG Listing ΓòÉΓòÉΓòÉ

OS/2 User Group and SIG Listing
as of May 9, 1994

     To add your group or update your listing, send an Internet note
    to IBM's User Group Relations at [e-mail].

    Central Alberta OS/2 User Group [phone]
    Greenwood Business Centre
    c/o BRIDGE Scientific Services
    205, 10607 - 82 Street
    Edmonton     AB    T6A 3N2
    Canada
    *****************************
    Multitasking SIG
    Greater Victoria PC Users Assoc.
    3073 Donald St
    Victoria     BC    V9A 1Y1
    Canada
    *****************************
    OS/2 LAN Users Group
    c/o Tracey Kerr, IBM Canada Ltd
    1803 Douglas St, 2nd floor
    Victoria     BC    V8T 5C3
    Canada
    *****************************
    Vancouver PC Users' Society, OS/2 SIG
    c/o Jonathan Story
    P.O. Box 12
    Vancouver    BC    V6C 2L8
    Canada
    *****************************
    Victoria OS/2 User Group
    2518 Wentwich Road
    Victoria     BC
    Canada
    *****************************
    Winnipeg OS/2 User Group
    c/o Paul Marcino
    P.O. Box 2914
    Winnipeg     MB    R3C 4B5
    Canada
    *****************************
    Atlantic OS/2 Users Group
    c/o Natalie Wilson, IBM Canada Ltd
    1969 Upper Water St, 12th floor
    Halifax NS    B3J 3R7
    Canada
    *****************************
    North Bay OS/2 Users Group
    c/o Michael Lavallee
    790 Laurentian Ave.
    North Bay    ON    P1B 7V2
    Canada
    *****************************
    Ottawa OS/2 Users Group [phone]
    IBM Canada Ltd, -ATTN: Karen Wright
    55 Metcalfe Street
    Ottawa  ON    K1N 8X1
    Canada
    *****************************
    Personal Computer Club of Toronto, OS/2 SIG
    PO Box 5429
    Station A
    Toronto ON    M5W 1N6
    Canada
    *****************************
    London OS/2 Users Group [phone]
    John Roesner
    c/o Links Custom
    1000 Pond Mills Rd
    London  Ont   N6N 1A2
    Canada
    *****************************
    Kawartha Computer Club, OS/2 SIG  [phone]
    460 Scriven Rd.
    Bailieboro    Ontario K0L 1B0
    Canada
    *****************************
    OS/2 Corporate Focus Group  [phone]
    c/o George Oliver
    TCS (Canada) Ltd
    700 Dorval Dr. Suite 202
    Oakville    Ontario   L6K 3V3
    Canada
    *****************************
    Toronto OS/2 Sysops (TorontOS/2) [phone]
    c/o John Chamberlain
    126 Celest Dr
    Scarborough   Ontario M1E 2V1
    Canada
    *****************************
    Club des Utilisateurs d'OS/2 de Montreal  [phone]
    10214 Ave Peloquin
    Montreal     QC    H2C 2J8
    Canada
    *****************************
    Estrie Area OS/2 User Group  [phone]
    c/o Francois Menard
    P.O. Box 142
    Sherbrooke    QC    J1H 5H8
    Canada
    *****************************
    Montreal OS/2 Users Group
    c/o Gilbert Lefebvre
    807 Millington
    Greenfield Park Quebec  J4V 1R8
    Canada
    *****************************
    Club OS/2 de Quebec
    c/o Gilles Kirouac
    Systemes Myriades
    3652 Chemin St-Louis
    Ste-Foy   Quebec   G1W 1S9
    Canada
    *****************************
    Regina OS/2 User Group
    c/o P Takis Skagos
    3438 Keohan Cr
    Regina  SK    S4V 1J5
    Canada
    *****************************
    OS/2 User Group of Flensburg   [phone]
    c/o Olaf Scherdin
    Swinemuender Str. 3
    24944 Flensburg
    Germany
    *****************************
    Christchurch OS/2 User Group
    c/o Steve Carr
    P.O. Box 3712
    Christchurch       8001
    New Zealand
    *****************************
    Caribbean OS/2 Workgroup
    Segovia 705
    Hato Rey   PR   00918
    *****************************
    Cape Town OS/2 User Group  021-4862078
    P.O. Box 4034
    c/o Glenn Fermoyle
    Cape Town        8000
    South Africa
    *****************************
    Kharkov OS/2 User Group 7 (0572) 32-1062
    47 Lenin Ave.
    Institute for Low Temperature Physics
     and Engineering
    Kharkov     310164
    Ukraine
    *****************************
    Alaska Computer Society, OS/2 SIG
    c/o Jacquelyn M. Briskey  [phone]
    P.O. Box 240945
    Anchorage    AK    99524
    *****************************
    Phoenix PC Users' Group, OS/2 SIG  [phone]
    c/o Bill & Esther Schindler
    28824 North 57th St
    Cave Creek    AZ    85331
    *****************************
    OS/2 User Group for Northern Arizona
    c/o Keith Wood
    1448 E. Maricopa
    Cottonwood   AZ   86326
    *****************************
    Sierra Vista IBM PC UG, OS/2 SIG
    c/o Kevin McCrory
    4931 Loma Loop
    Sierra Vista   AZ    85635
    *****************************
    Tucson Computer Society, OS/2 SIG
    c/o John Aucott
    P.O. Box 1489
    Tucson   AZ    85702
    *****************************
    Bay Area OS/2 User Group     [phone]
    c/o Guy Scharf, Software Architects Inc
    2163 Jardin Dr
    Mountain View  CA    94040-2253
    *****************************
    Channel Islands PC UG - OS/2 Corner  [phone]
    c/o Len Zakas
    P.O. Box 1213
    Camarillo    CA    93011
    *****************************
    Fresno PC Users Group, OS/2 SIG  [phone]
    c/o Sandeleh Francis
    6751 N. Blackstone Ave. #395
    Fresno    CA    93726-6137
    *****************************
    Hughes Aircraft OS/2 User's Group  [phone]
    c/o Jamie Jemison
    Bldg. C05, Room 2070
    1600 Forbes Way
    Long Beach    CA    90810
    *****************************
    Ripon PC User Group, OS/2 SIG
    c/o Loyd Reedy
    1146 7th St.
    Ripon   CA   95366-2569
    *****************************
    Greater South Bay PCUG, OS/2 SIG   [phone]
    c/o Fred Zimble
    IBM Building
    879 190th St
    Gardena CA
    *****************************
    High Desert OS/2 Users Group   [phone]
    8 Cypress Avenue
    c/o Anthony Ricciotti
    Edwards CA    93523
    *****************************
    Inland Empire OS/2 Users Group  [phone] ext. 3197
    c/o Scot Gould, PhD
    Keck Science Center
    925 North Mills Ave
    Claremont    CA    91711-5916
    *****************************
    Orange County IBM PCUG, OS/2 SIG
    c/o Mike Lyons
    P.O. Box 1779
    Brea    CA    92622-1779
    *****************************
    Long Beach IBM Users Group-OS/2 SIG  [phone]
    330 Molino Ave
    Long Beach    CA    90814
    *****************************
    Los Angeles OS/2 Technical Architect Group [phone]
    c/o Alan Duboff
    6507 Whitaker Ave
    Van Nuys     CA    91406
    *****************************
    Los Angeles OS/2 User Group [phone]
    c/o Paul Duncanson Jr
    3008 Texas Ave
    Simi Valley   CA    93063-1963
    *****************************
    Naval Postgraduate School, OS/2 SIG  [phone]
    c/o Michael Schievelbein
    NPS Code ECEL
    Monterey     CA    93943
    *****************************
    OS/2 User Group [phone]
    c/o Gerald Brown
    World Savings and Loan
    794 Davis St
    San Leandro   CA    94577
    *****************************
    Sacramento PC User Group, OS/2 SIG  [phone]
    P.O. Box 460
    Cedar Ridge   CA    95924
    *****************************
    North Orange Cty Computer Club, OS/2 SIG
    P.O. Box 7283
    Huntington Beach   CA   92615-7283
    *****************************
    San Diego OS/2 User Group [phone]
    c/o Craig Swanson
    11080 Camino Propico
    San Deigo    CA    92126
    *****************************
    San Francisco OS/2 Users Group  (800)426-AOSI
    c/o Bob Barber, AOSI
    250 World Trade
    San Francisco  CA    94111
    *****************************
    San Francisco PC Users Group-OS/2 SIG  [phone]
    c/o Hank Stephenson
    465 Laidley
    San Francisco  CA    94118
    *****************************
    Teenage OS/2 Users Group
    c/o Jeremy Stadlberger
    3817 22nd St.
    San Francisco   CA   94114
    *****************************
    San Jose IBM Club PC Club, OS/2 SIG  [phone]
    c/o Jerry Silverstein
    IBM Storage systems Division
    5600 Cottle road  L63/088-C106
    San Jose     CA    95193
    *****************************
    Southern California OS/2 User Group  [phone]
    982 N Batavia St
    Unit B-11
    Orange  CA    92667
    *****************************
    Tule Frog Computer Club, OS/2 SIG  [phone]
    c/o Tony Ermie
    P.O. Box 1373
    Visalia CA    93279
    *****************************
    Old Colorado I/S OS/2 Users Group  [phone]
    2423 Hagerman St
    Colorado Springs     CO    80904-3228
    *****************************
    Rocky Mountain OS/2 User Group
    c/o Robert Saenz, ISSC
    5600 North 63rd St
    Boulder CO    80314
    *****************************
    New York OS/2 Users Group (NYPC)  [phone]
    c/o William H Zack & Associates
    10 Robert Ct
    Fairfield    CT    06430
    *****************************
    New England OS/2 User Group
    c/o Ron Beauchemin
    ABB C-E Services Inc.
    200 Great Pond Dr.
    Windsor    CT    06095
    *****************************
    Central Florida Computer Soc.-OS/2 SIG
    c/o Homer Whittaker
    1501 Magnolia Avenue
    Winter Park   FL    32789
    *****************************
    Ft Lauderdale Computer UG, SIG-32 [phone]
    c/o Steve Matus
    8461 NW 31st Place
    Sunrise FL    33351-8904
    *****************************
    Miami OS/2 Users Group  [phone]
    8780 SW 82 St
    Miami  FL    33173-4126
    *****************************
    PC User's Group of Jacksonville,OS/2 SIG  [phone]
    c/o Brad Davis
    P.O. Box  47197
    Jacksonville   FL    32247-7197
    *****************************
    South Florida OS/2 User's Group [phone]
    c/o Doug Azzarito
    2399 NW 30th Rd
    Boca Raton    FL    33431-6212
    *****************************
    NW Florida OS/2 User Group
    5736 Bronco Place
    Milton    FL    32570-4003
    *****************************
    Tampa Bay OS/2 Users Group  [phone]
    c/o Tim Bryce, M Bryce & Associates, Inc
    777 Alderman Rd
    Palm Harbor   FL    34683
    *****************************
    Atlanta OS/2 Users Group  [phone]
    c/o Robert Cannon
    3070 Presidential Dr
    Suite 220
    Atlanta GA    30340
    *****************************
    Des Moines OS/2 User Group  [phone]
    c/o Bob Wruck
    12824 NW 127th Ct
    Des Moines    IA    50325
    *****************************
    OS/2 SIG     [phone]
    University of Northern Iowa
    Gilchrist 255
    Cedar Falls   IA    50614-0007
    *****************************
    Central Illinois OS/2 Users Group [phone]
    c/o Britt Hagen
    Il Health Care Cost Containment
    4500 South 6th St Rd #215
    Springfield   IL    62703-5118
    *****************************
    Champaign-Urbana OS/2 User's Group  [phone]
    c/o Melissa Woo, Dept of Physio & Biophysics
    524 Burrill Hall
    407 S Goodwin Ave
    Urbana  IL    61801
    *****************************
    Chicago Computer Society, OS/2 SIG  [phone]
    c/o Technical Resource Center
    8020 S Phiilps, Suite #2
    Chicago IL    60617
    *****************************
    Downton Chicago OS/2 User Group [phone]
    c/o Timothy F. Sipples
    One IBM Plaza (mail code 07-SS4)
    330 N Wabash
    Chicago IL    60611
    *****************************
    North Suburban Chicago OS/2 User Group  [phone]
    c/o William M Mercer Inc
    c/o James R Schmidt
    1417 Lake Cook Rd
    Deerfield    IL    60015
    *****************************
    Western Suburban Chicago OS/2 User Group [phone] x-2170
    c/o Dwight Cannon, CR Industries
    888 N State St
    Elgin  IL    60123
    *****************************
    Baton Rouge OS/2 User Group  [phone]
    c/o David Arbour
    6333 Feather Nest Lane
    Baton Rouge   LA    70816-2733
    *****************************
    Boston Computer Society-OS/2 SIG  [phone]
    c/o Marcia Gulesian
    1073 Main St
    Concord MA    01742
    *****************************
    MIT OS/2 Technical Users' Group [phone]
    MIT room 38-591
    77 Mass Ave
    Cambridge    MA    02139
    *****************************
    Capital PC User Group, OS/2 SIG [phone]
    c/o Rod Wright
    51 Monroe St, Plaza East Two
    Rockville    MD    20850
    *****************************
    Central Mayrland Micro UG, OS/2 SIG
    c/o Paul Demmitt
    9337 Angelina Circle
    Columbia      MD    21045-5110
    *****************************
    Hagerstown Computer Club, OS/2 SIG  [phone]
    c/o Eric B Erickson
    12 West Magnolia Avenue
    Hagerstown    MD    21742-3347
    *****************************
    Delta DOS User's Group, OS/2 SIG  [phone]
    c/o Dr. John G. Faughnan
    College of Human Medicine
    2500 Seventh Ave. South #120
    Escanaba     MI   49829-1196
    *****************************
    Users' PC Organization, OS/2 SIG
    c/o Skip Osterhus
    3631 E. Meadow St.
    Okemos    MI   48864
    *****************************
    West Michigan OS/2 User Group
    c/o Mary DeVries
    Spartan Field Engineering
    537 76th St. SW
    Grand Rapids   MI   49509
    *****************************
    Minnesota OS/2 Users Group  [phone]
    c/o Marcus Krumpholz
    7300 12th Ave S
    Minneapolis   MN    55423
    *****************************
    Twin Cities PC User Group, OS/2 SIG
    c/o John Bald
    5701 Normandale Rd.
    Edina    MN    55424
    *****************************
    Mid-Missouri OS/2 User Group  [phone] x2884
    c/o Phillip Wilson
    P.O. Box 30645
    Columbia     MO    65205-0645
    *****************************
    Heartland Windows User Group, OS/2 SIG
    c/o Connie Nusser, IBM Corp.
    2345 Grand Ave, 4 Sattellite
    Kansas City    MO    64108
    *****************************
    Jackson County PC User's Group - OS/2 SIG
    1209 Canal St.
    Pascagoula    MS   39567
    *****************************
    Charlotte OS/2 User Group
    c/o Bill Calvin
    G-A Technologies
    P.O. Box 31474
    Charlotte    NC    29601
    *****************************
    Triangle OS/2 User Group  [phone]
    c/o Steve Gallagher
    P.O. Box 98461
    Raleigh NC    27624-8461
    *****************************
    Lincoln OS/2 Users Group  [phone]
    State of Nebraska, Central Data Proc
    Nebraska State Office Bldg, Lower Level
    c/o Dottie Smith
    Lincoln NE    68509
    *****************************
    Omaha OS/2 Users Group
    c/o Finis Cook, IBM Corporation
    450 Regency Pkwy
    Omaha  NE    68114
    *****************************
    New Hampshire OS/2 User Group  [phone]
    c/o Frank Richards
    P.O. Box 71
    Marlow  NH    03456
    *****************************
    Assoc. of PC Professionals-OS/2 SIG  [phone]
    c/o Nick Cvetkovic
    808 Richard Rd
    Cherry Hill   NJ    08034
    *****************************
    Northern NJ OS/2 User's Group  [phone]
    280 W Mount Pleassant Ave
    ATTN:  Bruce Leiwant
    Livingston    NJ    07039-2729
    *****************************
    OS/2 User's Group of Monmouth County  [phone]
    c/o Keith Brodhead, Jr
    71 Stockton Avenue, #4
    Ocean Grove   NJ    07756
    *****************************
    Central Jersey PCUG, OS/2 SIG
    c/o Peter Cohen
    1112 Ruby Dr.
    Toms River    NJ    08753
    *****************************
    Capital District OS/2 User Group
    158 Brookline Rd
    Ballston Spa   NY    12020
    *****************************
    Danbury Area Computer Soc.-OS/2 SIG  [phone]
    c/o Don Pearson, Distributed Data Proc Corp
    Crichton Castle
    de Lancey Rd
    North Salem   NY    10560-9763
    *****************************
    Long Island OS/2 User's Group  [phone]
    c/o Phil Mandato
    IBM
    2 Jericho Plaza
    Jericho NY    11753
    *****************************
    OS/2 Jam Session for Finance & Securities
    [phone] IBM Corporation
    c/o Edward Hasicka
    33 Maiden Ln, 14th Floor
    New York     NY    10038
    *****************************
    Rochester OS/2 User's Club  [phone]
    c/o Jerry Seward
    5 Spicewood Lane
    Rochester    NY    14624-3117
    *****************************
    Rockland PC Users Group, OS/2 SIG  [phone]
    c/o H Stanley Smith
    9 Chestnut Grove Ct
    New City     NY    10956-2713
    *****************************
    Capital District Computer Enthusiasts, OS/2 SIG
    P.O. Box 1910
    Schenectady    NY   12301
    *****************************
    Central NY PC Users Group, OS/2 SIG
    c/o Stewart Davis
    4760 Broad St.
    Syracuse      NY    13215
    *****************************
    Westchester OS/2 Users Group  [phone]
    42 Barker Ave, Suite 4G
    White Plains   NY    10601
    *****************************
    Columbus Computer Society, OS/2 SIG  [phone]
    c/o David Jackson
    140 E. Town St.
    Columbus   OH   43215
    *****************************
    Dayton Microcomputer Assoc, OS/2 SIG  [phone] x443
    c/o Donald Purnhagen
    4030 Hackview Ct
    Dayton  OH    45424
    *****************************
    Far West OS/2 Professionals  [phone]
    c/o Andrew J Nicola
    4832 Clague Road
    North Olmsted  OH    44070-3760
    *****************************
    Greater Cleveland PC UG-OS/2 SIG  [phone]
    c/o Charlie Sweet
    IMax Associates
    981 Keynote Circle, Suite 2
    Cleveland    OH    44131
    *****************************
    TEAM OS/2 Cincinnati Users Group  [phone]
    c/o Kevin Royalty
    11460 Mill Rd
    Cincinnati    OH    45240
    *****************************
    Cincinnati PC Users Group, OS/2 SIG
    c/o John Kozacik
    3723 Petockey Ave.
    Cincinnati    OH    45227
    *****************************
    Nationwide OS/2 User Group
    3 Nationwide Plaza
    Mailstop 3-09-02
    Columbus    OH   43215
    *****************************
    Tulsa Computer Prof. User's Assoc. OS/2 SIG  [phone]
    IBM,  2 Warren Place
    6120 South Yale
    Tulsa  OK    74136
    *****************************
    Tulsa Computer Society, OS/2 SIG  [phone]
    P.O. Box 690180
    Tulsa  OK    74169
    *****************************
    Portland PC Users Group, OS/2 SIG
    c/o Lee Higbie
    1353 Troon Dr
    West Linn    OR    97068
    *****************************
    TEAMOS2.PDX  [phone]
    c/o Albert Gaylord
    5425 SW Seymour St
    Portland     OR    97221
    *****************************
    Computer Users of Erie, OS/2 SIG  [phone]
    c/o Tom Kuklinski
    PO Box 1975
    Erie   PA    16507-0975
    *****************************
    Lancaster Microcomputer Users Group, OS/2 SIG
    c/o Henri McVey
    714 N. Marshall St.
    Lancaster   PA   17603-2162
    *****************************
    Delaware Valley OS/2 User Group [phone]
    c/o Tim Howey
    30th Street Station
    Philadelphia   PA    19105
    *****************************
    Pittsburgh OS/2 User Group  [phone]
    c/o Nick Vucich, IBM Corporation
    4 Allegheny Center, 2nd Floor
    Pittsburgh    PA    15212
    *****************************
    Palmetto PC Club, OS/2 User Group  [phone]
    c/o Paul S Beverly
    P.O. Box 10
    3C2
    Columbia     SC    29202
    *****************************
    Upstate IBM PC Users Group, OS/2 SIG   [phone]
    c/o Philip Yanov
    PO Box 5521
    Greenville    SC    29606
    *****************************
    Chattanooga OS/2 Users Group
    c/o Steve Harris, TVA MP 3B-C
    1101 Market St.
    Chattanooga     TN    37402
    *****************************
    East Tennessee PC UG-OS/2 SIG  [phone]
    c/o Arnold Sprague
    808 Fairfield Dr
    Knoxville    TN    37919-4109
    *****************************
    Nashville Area OS/2 Users Group [phone]
    c/o DRT Systems International
    402 BNA Dr
    Suite 403
    Nashville    TN    37217
    *****************************
    Alamo PC Organization, OS/2 SIG [phone]
    c/o Tim Hoke
    14118 Kings Meadow
    San Antonio   TX    78231
    *****************************
    Central Texas PCUG, OS/2 SIG  [phone]
    c/o John Rothgeb
    6810 B Lexington Road
    Austin  TX    78758
    *****************************
    Dallas/Ft Worth OS/2 User's Group [phone]
    c/o Toby Pennycuff
    1211 Wilshire Blvd
    Arlington    TX    76012-4623
    *****************************
    Houston Area League of PC Users-OS/2 SIG  [phone]
    c/o Daryle Swink
    10700 Fuqua #303
    Houston TX    77089
    *****************************
    OS/2 Users Group  [phone]
    c/o Howard Hyten
    1200 Barton Hill Dr, #222
    Austin  TX    78704
    *****************************
    Golden Triangle PC Club, OS/2 SIG  [phone]
    c/o Ira Wilsker
    5770 Clint Ln
    Beaumont     TX    77713-9531
    *****************************
    Southwest International PC Club, OS/2 SIG  [phone]
    c/o Andrew Gnoza III
    824 Marimba Dr
    El Paso TX    79912-4950
    *****************************
    Texas A&M OS/2 Users Group
    c/o Neal Krawetz
    Dept of Computer Science
    Texas A&M University
    College Station TX    77843
    *****************************
    Utah Computer Society, OS/2 SIG [phone]
    c/o Bob Angell
    AIMS
    1238 Fenway Avenue
    Salt Lake City  UT    84102-3212
    *****************************
    Mid-Atlantic OS/2 User Group  [phone]
    1478 Petite Ct
    Virginia Beach  VA    23451-6013
    *****************************
    Richmond PC User's Group, OS/2 SIG
    c/o Frank McKenney
    McKenney Associates
    3464 Northview Place
    Richmond    VA   23225
    *****************************
    Burlington OS/2 User Group  [phone]
    c/o Bruce Alvarez
    52 Central Avenue
    South Burlington     VT    05403
    *****************************
    Pacific Northwest OS/2 User Group  [phone]
    1727 NW 61st  St #2
    Seattle WA    98107
    *****************************
    Central Wisc. Computer Soc.-OS/2 SIG   [phone]
    c/o Joe Mangal
    3440 Evergreen Dr #4
    Plover  WI    54467
    *****************************
    Fox Valley Tech College PC UG-OS/2 SIG  [phone] x2075
    1825 N Bluemound Dr
    Appleton     WI    54913
    *****************************
    IBM Wisconsin OS/2 Users Group  [phone]
    c/o Yi-sen An, IBM Corporation
    411 E Wisconsin Ave
    Milwaukee    WI    53202
    *****************************
    Madison PC User's Group, OS/2 SIG  [phone]
    P.O. Box 2598
    Madison WI    53701-2598
    *****************************
    Milwaukee Area IBM PCUG, OS/2 SIG
    5870 Dunvegan Dr.
    New Berlin    WI   53146-4808
    *****************************
    Personal Systems Society  44-869-240414
    20 CSG/MW
    APO AE      09466
    *****************************
    RAMchip PC Users Group, OS/2 SIG
    200th TAMMC
    CMR 429, Box 1079
    APO AE  09054
    Kaiserslautern
    *****************************


ΓòÉΓòÉΓòÉ 9.7. Appendix G: Team OS/2 Merchandise ΓòÉΓòÉΓòÉ

Team OS/2 Merchandise

Lees Keystone will be stocking special items for Team OS/2. You can contact LK
for orders and pricing information at the following:

  Phone: [phone] (USA only)
  Phone: [phone].
  Fax:  [phone].

They are now carrying white Team OS/2 tshirts (with a large 6-color logo on the
front).  They also have golf shirts with the colored Team OS/2 logo embroidered
on the front where a pocket would have been.  The golf shirts are available in
green, red, and blue.

They also carry embroidered Team OS/2 patches (2 1/2" x 2 3/8").  It would be
great on hats, jackets, etc.

You'll be seeing these shirts (both the golf shirts and the tshirts) as more
OS/2 demos and other public events are planned.  From now on, IBM Team OS/2
support will be sending these out for the "uniforms" for the teamers who are
working these events instead of the shirts with the OS/2 logo.  The OS/2 shirts
will still be used for other purposes, but Team OS/2 shirts will only be sent
for the volunteers.

At this time, we're not planning to send out the embroidered patches, however
they look very good.  They were designed and stocked based on many requests by
Teamers.


ΓòÉΓòÉΓòÉ 9.8. Appendix H: Team OS/2 Information for IBM'ers ΓòÉΓòÉΓòÉ

Team OS/2 Information for IBMers

Γûá Do you work with OS/2 customers, but have NEVER heard of "Team
   OS/2"?
Γûá Are you hearing of "Team OS/2", but don't know what it is?
Γûá Have you heard of Team OS/2, but would like to know more?
Γûá Do you want to know how to get information about Team OS/2 that
   is current and useful?

The most comprehensive information on Team OS/2 is in TEAMOS2 PACKAGE on
MKTTOOLS.  This includes:

Γûá  A current list of Team OS/2 members (updated monthly)

Γûá The current Team OS/2 newsletter (updated monthly).  This contains:

    Definition of Team OS/2
    How to join
    Where to find Team OS/2 members on electronic BBS's
    Reports from recent Team OS/2 activities
    Status of Team OS/2 internationally
    What support IBM PSP offers for Team OS/2

Γûá Team OS/2 logo in common formats

To get this package, enter the command (from your OV/VM command line):

    TOOLCAT MKTTOOLS GET TEAMOS2 PACKAGE

This package will be updated monthly when a new list or new newsletter is
available. To have updates sent to you automatically, enter:

    TOOLCAT MKTTOOLS SUBSCRIBE TEAMOS2 PACKAGE

If you do not have access to MKTTOOLS, request the package directly from Vicci
Conway as follows:

    REQUEST TEAMOS2 FROM VICCI at BCRVM1

For further information about IBM support of Team OS/2, please request and read
the newsletter. To suggest changes to the newsletter, please contact Vicci
Conway at VICCI at BCRVM1.

The files are also available world-wide on networks external to IBM:
Compuserve, Internet, Fidonet, Prodigy, America Online, GEnie, and others. To
obtain information on how to get connected to the various electronic services,
enter the command (from your OV/VM command line):

    REQUEST GETCON FROM VICCI AT BCRVM1

Or alternatively, to get a file on how to obtain an IBM/Internet userid
and the syntax to send messages via the Internet, enter the command:

    REQUEST INET FROM VICCI AT BCRVM1


ΓòÉΓòÉΓòÉ 9.9. Appendix I: Where to find the Team OS/2 Newsletter ΓòÉΓòÉΓòÉ

Where to Find the Team OS/2 Newsletter

On all electronic services the Newsletter is called TNEW##.ZIP, where XX
represents the issue number.  However, some of the older issues might be listed
as TEAM1093.ZIP or TEAM9312.ZIP.

AmericaOnline :
                                        Go to the "Computing" icon, "OS/2" topic.

Compuserve:
                                        "GO OS2USER", Section 9, Team OS/2.

Delphi:
                                        Custom Forum 41

Fidonet:
                                        In the General Information area of the Fernwood file collection.

GEnie:
                                        Go to the "OS/2" roundtable (page 1400)

Within IBM:
                                        In MKTTOOLS on IBMPC, under TEAMOS2 PACKAGE.

Internet:
                                        Gopher: index.almaden.ibm.com, then choose OS/2 Information menu,
                                        and then Team OS/2 Information menu.  The URL is:
                                        gopher://index.almaden.ibm.com/1teamos2/teamos2.70

                                        Anonymous FTP:  to software.watson.ibm.com in the pub/os2/teamos2
                                        directory.

OS2BBS
(from IBM):
                                        OS/2 Software Support Library, under option 3 - Documents and
                                        Information.

Prodigy:
                                        The OS/2 Club in the 'News Files' area.


ΓòÉΓòÉΓòÉ 9.10. Appendix J: All that 'Official' Stuff ΓòÉΓòÉΓòÉ

All that 'Official' Stuff

The Team OS/2 Newsletter is produced 10 times a year and distributed
electronically by the IBM's Personal Software Products Team OS/2 Support
organization in Boca Raton, FL and Austin, TX, USA.  This newsletter gives
members of Team OS/2 (and those considering it) the latest information about
what is going on with Team OS/2, User Groups and other 'grass roots marketing'
efforts.

The Team OS/2 Newsletter is only distributed electronically; IBM is not
producing printed copies for distribution.

Contacting the Editor

You can contact the Editor, Vicci Conway, at one of the following electronic
addresses:

  CompuServe:   76711,1123
  Internet:    [e-mail]

Or by fax at [phone].

Submissions to the Newsletter

Submissions to this newsletter are accepted electronically; however the
material sent must not be copyrighted in any way.  Send your
information to:

  Internet:    [e-mail]

Pictures are also welcome.

Redistribution of the Newsletter

IBM's Personal Software Products Division grants permission to electronically
redistribute this newsletter to any BBS in the world. Permission is further
given to reproduce parts of the newsletter for those services that do not have
INF reading capability.  In those instances where only part of the newsletter
is copied, the following sources must be cited:

  -  Name of the newsletter
  -  Issue Number of the newsletter
  -  Authors name of any particular article (if given)
  -  Reprint permission statement
(ie. The following article has been reprinted with permission from
IBM's Personal Software Product's Team OS/2 Newsletter, issue number
6 and was written by xyz.)