═══ 1. Hello, Team OS/2 ═══ Team OS/2 Newsletter Number 7 June/July 1994 Howdy Teamers, There has been a tremendous response from BBS sysop's who carry the Team OS/2 Fidonet echo and actually much more than expected. This is wonderful news! We appreciate your spreading the word about OS/2 and Team OS/2 across the world. Did you know there is such a thing as an OS/2 Certified Engineer? Well there is. And IBM is offering the tests free at the upcoming PC Expo in NYC and will be again at the Technical Update in Atlanta in September. Otherwise the tests will cost $75 each (it takes 4 tests to become an OS/2 Certified Engineer) and will most likely not be offered for free again after September, so if you are going to either NYC or Atlanta, you might want to make time for them. When calling or writing to Team OS/2 Support lately, you've probably encountered someone new. Anita Venable has taken over for Jeff Mellon (who has moved on to another job within IBM - congrats Jeff) doing the day-to-day support for your efforts. We welcome Anita and her enthusiasm to the team. Did you know that IBM is now on the Internet? Yes! With the proper software, you can get the latest information about IBM from it's World Wide Web (www.ibm.com) server. This service is still under construction, with more information coming all the time. We in PSP plan to make our debut in the near future. Watch this space for further information. Speaking of coming soon...I'm working on a project to collect information on all of IBM's electronic resources and will be adding that to the newsletter as soon as it is completed. Hopefully this information will be of use to all Teamer's in their endeavors to help others. I'll be working in the Team OS/2 hospitality suite at the upcoming OS/2 World Conference and Exhibition, put on by Miller Freeman from July 19-21 (the conference lasts through the 22nd) in Santa Clara, California. We will be located in room 211, just up the escalator from the exhibit hall, so do stop by and say Hello if you are attending. One new Appendix has been added to this issue: Appendix J: All that 'Official' Stuff As always, we are open to other suggestions for additions to the newsletter. And remember to send those pictures! Vicci Conway Team OS/2 Newsletter Editor Internet: teamnews@vnet.ibm.com or 76711.1123@compuserve.com ═══ 2. A message from Janet Gobeille ═══ A message from Janet Gobeille Team OS/2 Support Programs Manager What is Team OS/2? Can I be part of Team OS/2 even though I can't spend my weekends at computer stores demonstrating OS/2? The first question is the most common I receive. However, the second is showing up more and more often. Team OS/2 is not just wearing a pink shirt and installing OS/2 at major trade shows or spending a weekend at a computer store showing off OS/2. Some Team members have expressed concern that these are the only activities that we recognize and support. Yes, these activities are very visible (and I hope they are fun as well.) They take a tremendous amount of effort on the part of a coordinator to put them together and make them run smoothly. And they often require some level of support from us at IBM. So, it's easy for us to know about them, to get reports, and to publicize what is happening. But there are other things Team members are doing to support OS/2 and OS/2 users that are also valuable (and sometimes even more time-consuming). Many of you run BBS's that have extensive OS/2 files and messaging areas, providing an invaluable resource for OS/2 users in your area. At your own expense and effort, you give OS/2 users a way to ask for help when they have a problem and to download programs and files (and even this newsletter). This is Team OS/2. Others spend quite a bit of time online helping others, answering questions, sharing experiences, and encouraging the exchange of information. They work to improve their own level of expertise so they can provide informed help to people in trouble. This is Team OS/2. Still others start or maintain user groups or special interest groups. Like BBS's, user groups provide an absolutely invaluable type of personal networking for OS/2 users. These people spend time setting up informative programs on OS/2 or OS/2 products, set up classes to help new OS/2 users, and work to provide a support structure for OS/2 users in their community. This is Team OS/2. Teamers show their OS/2 systems to others, answer questions from co-workers, friends, and relatives who have installed OS/2, and explain why THEY decided that OS/2 is the operating system that best fits their needs. These are real people, showing others why OS/2 is good in their real world. This is Team OS/2: personal experience discussed by enthusiastic people. To all of you Teamers, I salute you! I'm proud to be part of Team OS/2 -- there are such interesting people here! Do you know of someone who is doing a great job in support of OS/2, and you would like to see that work publicly recognized? Please help us give him that recognition here in the newsletter. Send a letter (via email or fax) letting us know about his (or her) efforts. We'll publish a few each month let everyone know about these often unsung heros. ═══ 3. What is Team OS/2? ═══ What is Team OS/2? Team OS/2 is like an electronic user group: it consists of people around the world who are OS/2 enthusiasts and are voluntarily and actively sharing their knowledge and enthusiasm with others. They work to promote the use and availability of OS/2 wherever they can. But unlike a user group, there is very little organizational structure. As groups of Teamers come together though, they often start to form formal or informal groups so they can provide their own support network to work more effectively with IBM, vendors, user groups, and others. Being part of Team OS/2 is a state of mind. Team members are those who see that something needs to be done, and they figure out a way to do it. Some have started OS/2 BBS's to provide support for local OS/2 users. Others see that help is needed for local retailers to help them feel more confident in offering OS/2 to their customers. Membership in Team OS/2 is self-determined. You are a part of Team OS/2 (if you wish) if you consider that you are actively doing something to help support OS2 and OS/2 users and your efforts are beyond the expectations of your job. Team OS/2 is not owned or run by IBM. In fact, most Team OS/2 members are not IBM employees. Those Teamers who do happen to work for IBM generally use their own time to help others and promote the use of OS/2 and OS/2 applications just as other Teamers do. Although we at Team OS/2 Support in IBM PSP do maintain a Team OS/2 member list and put out this newsletter, we do these as services to Teamers worldwide. Being on the list is NOT a requirement to be part of Team OS/2. But it does help Teamers find other local members when looking for help, and provide a way to recognize the efforts of so many people in helping to promote OS/2. See Appendix B for information on how to get on the Team OS/2 member list. ═══ 3.1. IBM Team OS/2 Support (Grass-Roots Marketing) ═══ IBM Team OS/2 Support (Grass-Roots Marketing) The IBM Personal Software Products (PSP) Grass-Roots Marketing team supports Team OS/2 and BBS activities (see Appendix A to learn how to contact this group). The support that IBM PSP offers to Team OS/2 changes as we learn to work together better. However, we are currently supporting Team OS/2 in these ways: 1. Information Distribution and Coordination o We distribute a world-wide Team OS/2 member list via Compuserve, Internet, Fidonet, and electronic media. This allows Teamers to find others in their area and contact them electronically. See Appendix B for information on how to get on this list. o We can also provide a mailing list based on this member list to vendors of OS/2 products on request. See Appendix A to see who to contact for this list. o The Team OS/2 Newsletter is produced monthly and distributed electronically. This provides information to Teamers around the world to help keep all Teamers up to date on what is happening with Team OS/2 and with other Teamers. It also lets IBM know what Team OS/2 is up to. Appendix A shows who to contact to submit articles or suggestions for the newsletter, or how to get the ASCII source to include in another newsletter. o We participate on electronic forums to discuss Team OS/2, Teamer activities, and future needs. These forums also help foster creativity and imagination between Teamers, and encourage new activities. See Appendix C for details on where to find Team OS/2 on the various networks. 2. OS/2 Merchandise and other Support for Marketing Activities A number of Team OS/2 members have gone out on their own time to do public OS/2 demos and to support and encourage local retailers. See Appendix D for the specific types of activities supported, support packages, and requirements. Where possible, these activities are supported world-wide. 3. Team OS/2 Member Support Because of requests by many Team OS/2 members, we had a Team OS/2 logo designed and have arranged for Team OS/2 Tshirts, Team OS/2 golf shirts, and embroidered Team OS/2 logo patches. See Appendix G for ordering information. In addition, we send some of these out in support of public OS/2 demos so that the Teamer can be easily identified. ═══ 4. Team OS/2 Members - Where are they? ═══ Team OS/2 Members: Where are they? The full Team OS/2 member list is available any place you can find this Team OS/2 newsletter. Because of the size however, it's kept in a separate file. Each month, the ZIP file will include the Team OS/2 member names in two separate formats: one by country and city and the other alphabetically by name. These were created as of 20 June 1994: Teamers by Network The following list was created from the email addresses given to us. It's a little misleading in that many people have Internet connectivity from a network (such as America Online), but we do not have a specific Internet Address listed in our database. So, the number of Internet-connected users is much higher than appears here: Electronic Network Teamers America Online 90 Compuserve 817 Delphi 23 Fidonet 671 Genie 39 IBMMAIL 126 IBM Internal (VNET) 290 Internet 1069 MCIMail 13 OS2BBS (IBM Talklink) 133 Other 217 Prodigy 210 No Email capability 454 Teamers by Country Team OS/2 is now in 41 countries as follows: Country Teamers Argentina 12 Australia 56 Austria 11 Belgium 14 Brazil 18 Canada 261 Chile 1 Denmark 151 Finland 151 France 6 Germany 79 Guam 1 Hong Kong 7 Iceland 1 Ireland 1 Israel 1 Italy 21 Japan 2 Latvia 7 Litchenstein 1 Luxembourg 1 Malaysia 2 Mexico 6 Netherlands 64 New Zealand 3 Norway 35 Panama 1 Peru 1 Philippines 1 Portugal 6 Qatar 1 Russia 17 Saudi Arabia 3 Scotland 4 Singapore 11 South Africa 5 Spain 139 Sweden 88 Switzerland 4 Taiwan ROC 1 Thailand 1 Trinidad & Tobago 1 Turkey 3 UK 71 Ukraine 5 USA 2043 Virgin Islands 1 ═══ 5. Team OS/2 Reports - Activities and Events ═══ Team OS/2 Reports - Activities and Event We encourage Teamers to list their activities with us (IBM Team OS/2 Support) in order for them to be included in this newsletter. Contact us well in advance in order to get your event added to our database, even if you do not require additional support from IBM. By listing your event in our database and letting people know what you are doing, you can help give others ideas where they can also help in their communities. And it's a good way to find additional volunteers if you need them. Note: We've started requesting some additional descriptive information about each event so that we can include it in the newsletter. If you have further suggestions about this, please send it to teamnews@vnet.ibm.com. ═══ 5.1. Scheduled Team OS/2 Activities and Events ═══ Scheduled Team OS/2 Activities and Events This is the list of events currently scheduled in our Team Event database. There are often other Team OS/2 activities planned, but these are the ones we know of. If you'd like to help out on any of these, please contact the lead Teamer given in the list. --- Country: Canada --- July 13, 1994 (for 3 days) in Toronto, Ontario Comdex Canada: Major trade show in Canada. Team OS/2 will be answering technical questions, installing OS/2, and providing OS/2 support for the show. For information, contact: Terry Hamilton at teamos2_cnd@vnet.ibm.com --- Country: USA --- June 28, 1994 (for 3 days) in New York, New York PC Expo: Major computer trade show at Javitz Center in New York. Team OS/2 will be installing and supporting OS/2 for exhibitors. For information, contact: Craig Smith at csmith@vnet.ibm.com Wisconsin July 29, 1994 (for 7 days) in Oshkosh, Wisconsin Oshkosh: This event is the "SHARE, GUIDE, COMDEX" equivalents for privat pilots. Sponsored by the Experimental Aircraft Association. For information, contact: James Agnew ═══ 5.2. Team OS/2 at PC Expo ═══ Team OS/2 at New York PC Expo from Craig Smith, Westchester OS/2 User Group Fellow Teamers, Beginning on June 28th, New York PC EXPO will commence. This year, I'm pleased to inform you that TEAM OS/2 is now organizing to have a sizable force at the expo. Last year, we had over a hundred volunteers assisting vendors, installing OS/2, spreading the OS/2 word, and having a great time. TEAM OS/2 will be based in the user group booth (booth 5039) hosted by the Westchester OS/2 User Group. The dates for the Expo are June 28 (10-5), 29(10-5), and June 30(10-4). On June 23, 1994 from 7:00pm to 9:00pm at the Thornwood Conference Center in Thornwood, NY, we will have an orientation meeting on what Team OS/2 will be doing and help you prepare for the Expo. Contact me for directions if needed. So, what will be our goal this year? Our goals are: - To increase the visibility of OS/2 where it is being used (passing out "OS/2 Running Here" tent cards, etc). Also, the Team OS/2 Support team will be in pink golf shirts with 'TEAM OS/2 VOLUNTEER' printed on them. Other Teamers who will be helping out with distributing literature, etc, will be in Team OS/2 or OS/2 tshirts. - To boost the number of exhibitors running OS/2 systems (by installing it wherever allowed). - To provide a 'comfort factor' for those exhibitors who are not comfortable running OS/2 (by providing a hotline OS/2 support phone and volunteers to man it during the show). Also, the Support team will be connected via radio to the hotline phone so that a call for help can be addressed very quickly. - To improve the display of OS/2 whever possible (by installing good multimedia demos, customizing the desktop to make it attractive, train booth personnel in how to use OS/2, etc). If you can assist for 1/2 day or more Sunday through Thursday and are comfortable installing OS/2 and trouble-shooting problems, please contact me at: Craig Smith Internet : CRAIGS@VNET.IBM.COM Internal IBM : CSMITH at RHQVM21 ═══ 5.3. Team OS/2 at Comdex Canada ═══ Team OS/2 at Comdex Canada Fellow TEAMers, This is it! Finally a BIG opportunity for TEAMOS2 to show itself in the TORONTO area! Please come out and help (or at least drop by). My name is Terry Hamilton, I'm a TEAMER & contractor, who at the moment, happens to be working at IBM. I've been contacted by the Canadian TEAMOS2 Co-ordinator, ROB HUDAJ, and been asked to see what we can get together for the upcoming COMDEX/Canada Show in Toronto! The show is at the Metro Toronto Convention Centre and Skydome. Wednesday July 13, 10am-5pm Thursday July 14, 10am-5pm Friday July 15, 10am-4pm So far, this is what has been worked out with Rob: 1. IBM Canada is giving TEAMOS2 part of their floor space at COMDEX to use for a TEAMOS2 TechTalk Booth. (see below) 2. IBM will try to provide a couple of Thinkpad 750Cs (Multimedia) Notebook PC's (+Modems) PLUS phonelines for us. 3. The now traditional TEAMOS2 SWAT TEAM is going to be organized to install and support OS/2 on as many PC's as humanly possible. 4. Make ourselves available in every part of the show, to be seen and to help as many people as possible see exactly what OS/2 can do. 5. All TEAMERs must, without a doubt, have a tonne O' fun. -- TechTalk Booth -- We get a corner of the IBM Testdrive Center to pawn our wares. The area will be setup with Posters, flyers, banners, signs, etc (the whole shabang) as well as chairs, whiteboard and table. We will have on hand just about every OS/2 Reference manual, FAQ, TRICK list, REDBOOK, and document to help solve any problems that anyone may have. There will also be Thinkpads with phonelines so that we can dialout direct to the IBMBBS or OS2BBS or manufacturer boards to get the newest fixes and drivers as people ask (disks will be provided)! We will also have a fair supply of OS/2 Demodisks, keychains, Postit notes and mouse pads for those special visitors. (Rob has agreed to keep a cooler full of drinks near at hand also (POP only - during the show!) This will be the Home Base for the roving OS/2 SWAT TEAMs. --OS/2 SWAT TEAM-- For those of you who REALLY KNOW HOW TO INSTALL OS/2! Throughout the length of the show (and most definitely afterhours) it is up to the SWAT TEAMS to swarm through the show and convince every vendor you find to have the SWAT TEAM install OS/2 on their machines so that they can use OS/2 to Demo their Hardware and/or Software. Since this is WINDOWS WORLD experience with WINOS2 would help. It is also up to the SWAT TEAMS to make sure that any machine that has OS/2 installed stays running. Expect questions from 'Does OS/2 do WINDOWS?' to 'What's wrong with my NOVELL Server?'. Help where you can and if the question is out of your league just call back to the TechTalk with your handy Walkie/Talkie. We SHOULD have a Parallel Port CD ROM or two around to help with these installs. WE NEED TEAMERS!!! We need you to commit for at least 4.5 hours. Either 9:30-2:00 or 1:30-6:00 on any of the days of the show. Tuesday night is open for the first SWAT TEAM patrol as vendors setup their booths. Reply to myself (or Rob Hudaj) if you want to help or if you have questions. Terry Hamilton, INTERNET: goblin@vnet.ibm.com or terry.hamilton@canrem.com FIDONET: TERRY HAMILTON @ 1:229/15 IBMMAIL: IBMMAIL(CAIBMZPZ) VNET: CANVM2(THAMILTO) Robert Hudaj, IBM Canada INTERNET: team_cnd@vnet.ibm.com VNET: CANVM2(RHUDAJ) (be patient with Rob, he's new to this email/BBS thing) PARTING GIFTS: -- The IBM / TEAMOS2 Booth is supposed to be DEAD CENTER, in the MIDDLE of the 'WINDOWS WORLD' part of COMDEX, right on SECOND BASE inside the SKYDOME!!!! -- We expect to have a Very Special TEAMOS2 Personality on hand to help out at the show....TEAMOS2's very own Fairy GodMother ... Janet Gobeille! -- Along with the fun you also get a Masculine Pink T-shirt with a TEAMOS2 Logo on it, a Super Stealthy OS/2 Baseball Cap and an invite to the TEAMOS2 Friday night party at DON CHERRY'S (by the Dome).(oh ya...and a pass to COMDEX) THINGS YA' JUST GOTTA' SEE: -- Bill Gates, CEO, Microsoft Corp., will be on hand to give the WINDOWS WORLD Keynote. Can't wait to see what MS cooks up to show off for da' Boss. -- The word from COMDEX/Atlanta was that some of the MS guys were seen trying their own version of the SWAT Team. Competition for TEAMOS2!?! NOT! More Details will appear as the date nears. ═══ 5.4. London User Group Fest ═══ London OS/2 User Group Fest The London OS/2 User Group/SouthWestern Ontario Team OS/2'ers are having a fest on June 25th, from 12:00-6:00pm. We will be showing 2.99, as well as products from all of this years speakers from the group. Demonstrations include Novell, ATI, Diamond, Pro Engineering, Watcom, Adaptec, IBM, and Legacy. OS/2 Networking, configuration, installation, backup. Systems will be available to try out these products, and people to answer all your OS/2 questions. For more info, contact John Roesner at (519) 680 0585, fax (519) 681 3520, bbs (519) 680 3383 [1:2401/109@fido]. Location is at Pond Mills Square, Commissioners rd between Highbury (highway 126) and Pond Mills Rd. From 401 - take Highbury Ave (Highway 126) North to commissioners, turn left 1 block, turn right. *Vendor's* - If you would like your product literature given away, or your product displayed, please contact me at (519) 681 4002 x28 *VENDORS ONLY*. ═══ 5.5. Volunteers for OS/2 World Conference & Exhibition ═══ Looking for Volunteers! From: Christina Tunnah We are looking for enthusiatic Team OS/2 Volunteers to assist in the first ever OS/2 World Conference & Exhibition from July 19-22, 1994 at the Santa Clara Convention Center, Santa Clara,CA. Volunteer opportunities include technical troubleshooting and door monitoring for classes (loading software, assisting speakers in their audio visual/computer presentations etc..), supervising the floor vendor showcase, and distributing OS/2 literature to relevant outlets in your area. Ideally, on-site volunteers will have a strong background in OS/2 and software applications and will volunteer at least one full conference day. In appreciation, you will be given a copy of the conference proceeedings and admission to some classes. If you are interested, please contact Christina Tunnah, Project Coordinator, at (415) 905-2363 or fax your details (prefered day(s) or volunteer opportunity, and AV/computer background) to (415) 905-2220, or via Internet to CTUNNAH@MFI.COM. ═══ 6. Team OS/2 Event Reports (from previous events) ═══ Team OS/2 Event Reports (from previous events) We're including this list of activites in the past couple months so you can see what has been happening recently. Since some of these events were scheduled after we posted the last list, this gives you a more complete picture of what Teamers were doing. Event reports are selected from various reports sent in to teamos2@vnet.ibm.com or posted on electronic conferences. Also, if you wish to specifically send in a report or letter that you'd like included in this newsletter, please send it via the Internet to: teamnews@vnet.ibm.com or internally within IBM to: teamnews at ausvm1 As you submit reports, we would appreciate photographs suitable for scanning and including in this newsletter. It is always nice to see the team in action!!! --- Country: Malaysia --- June 07, 1994 (for 3 days) in (No City) OS/2 Roadshow: Team OS/2 assisting IBM during this roadshow For information, contact: Mohamad Norzal Ghazali at IBM Network: norzal@kulvm --- Country: Singapore --- June 01, 1994 in (No City) PC Show: Large PC fair in Singapore For information, contact: Yap, Keng Ann at yapka@sgpvm1 --- Country: South Africa --- May 18, 1994 (for 4 days) in Nasrec SA Computer Faire: For information, contact: Farida Hoosen at IBM Network: faridah@johic1 --- Country: Sweden --- May 28, 1994 in Vasteras QD Vasteras June 02, 1994 in Stockholm Computer City Norr June 02, 1994 in Stockholm Computer City Jakobsbersgatan (Min Dator) June 02, 1994 in Linkoping KTH Linkoping June 04, 1994 in Stockholm Computer City (south) June 06, 1994 in Gothenburg Team OS/2 Magic Team June 08, 1994 in Stockholm Team OS/2 Magic Night in Stockholm --- Country: USA --- Arkansas May 04, 1994 in Fayetteville, Arkansas OS/2 Awareness Day: OS/2 demo at the University of Arkansas For information, contact: Abeed Hossain at IBM Network: supahos@dalvmic1 Arizona June 08, 1994 in Arizona NOAO demo: He is giving a presentation to a group of scientists with the NOAO (the astronomers who take care of all the big telescopes like the one in Hawaii). They have asked for a presentation on OS/2. For information, contact: John Hughes, Viable Software Systems California May 04, 1994 in Sacramento, California Desktop with a View: OS/2 demo with David Barnes For information, contact: Mark Dixon at IBM Network: mdixon@sfovmic1 May 17, 1994 in Redding, California California BAR Association: The emphasis of this demo is going to be on multi-tasking. I have arranged for access to the court calendaring system by Modem, and I am going to be showing how applications can be run while still haveing a constant connection with the court. For information, contact: Michael K. Vance at compuserve 73677,1644 Kansas May 21, 1994 in Lenexa, Kansas Telecommunications Expo '94: Fair at local college For information, contact: Christopher Lemon North Carolina June 04, 1994 in Raleigh, North Carolina HAV PC Fair: TeamNC will help promote OS/2 at the Fair For information, contact: Steve Gallagher New Hampshire May 21, 1994 in Salem, New Hampshire Small Business Solutions: OS/2 store demo For information, contact: Jim Hughes at CompuServe: 73747.2554 Virginia June 12, 1994 in Richmond, Virginia Intertech Group PC Show For information, contact: Frank McKenney --- Country: USA --- June 12, 1994 in Richmond, Virginia Intertech Group PC Fest For information, contact: Bill Wyatt at wyatt at dalvmic1 Washington May 21, 1994 in Seattle, Washington Pacific Coast Network Computers: Public store demo For information, contact: Ward Kaatz ═══ 6.1. Team OS/2 Installation Workshop ═══ Team OS/2 Installation Workshop by Bert Langer As a very active TEAM OS/2 participant, I talk to a lot of very new users. Obviously, one question I use to break the ice is "How do you like OS/2?". Far too many times the response is a fervent complaint about some problem encountered in trying to install the system. As President of the Southern California OS/2 User Group (SCOUG), my name and phone number get wide circulation; in the masthead of OS/2 For You, our monthly newsletter, and on the fliers we distribute at swapmeets and other computer club meetings. Regrettably, far too many of the phone calls are not requests for more information about SCOUG, but rather requests for help in installing OS/2. For a number of months SCOUG has conducted monthly workshops for new users, at which we have concentrated on presenting the fundamentals of the Workplace Shell. These sessions started out with about 12 to 15 non-club attendees, but over the course of about 6 meetings the attendance dwindled to a mere 3 or 4, so SCOUG decided that there were better ways to use their resources, and the New User Workshops were discontinued. Still convinced that there was a problem that needed solving, I decided to try another approach. It distressed me to think that many people had made a commitment to try OS/2 and were then faced almost immediately with a very negative experience, i.e., a problem in installation and no ready resource to help them out. I was convinced that in many cases this led to the abandonment of the operating system and quite possibly, to publicly stated adverse evaluations of OS/2. I decided that what was needed was an Installation Workshop, where new owners could bring their machines and install OS/2 under the guidance and with the help of knowledgeable TEAMers. I broached this plan to several other TEAMers and received their enthusiastic endorsement and promise to help. Naturally, trying to find a place to hold such a session was a vexing problem, but once again Tony Brewster, our guardian angel at IBM Costa Mesa, came through for us and arranged to make the IBM briefing room (where SCOUG holds its monthly meetings) available on a Saturday morning. With this problem behind us, we printed up a flier and posted it at CompUSA, Computer City, Micro Center and at a couple of local bookstores that are big in the computer area. Incidentally, all of these sites were most happy to give us shelf room in the OS/2 software area; Computer City and Micro Center suggested we distribute in two locations; Micro Center in the software area and the book shelves; Computer City both in the software area (right on top of the OS/2 endcap!) and at the customer service desk in the entrance to the store. I bought five lucite holders for fliers (about $5 each) which I installed at each location. Incidentally, those holders now have SCOUG fliers in them. I expect to keep them on site indefinitely. I also posted a message announcing the event on about six of the major BBSs in the area. here is that message: F R E E F R E E Team OS/2 presents A N O S / 2 I N S T A L L A T I O N W O R K S H O P NO CHARGE NO OBLIGATION The purpose of this workshop is to help new users of OS/2 install the system on their hardware without any problems. OS/2 installation experts will be on hand to help and to answer questions. THIS WORKSHOP WILL BE HELD ON SATURDAY, JUNE 4th AT THE COSTA MESA OFFICE OF IBM 600 Anton Blvd., 2nd Floor, Costa Mesa. This is the 22 story glass and stainless steel building 2 blocks East of Bristol (South Coast Plaza vicinity). Please park in the large lot South of Anton Blvd. and East of Avenue of the Arts. Do NOT park in the parking structure just West of IBM. IMPORTANT INSTRUCTIONS! Feel free to bring your computer to the meeting if you want to have help installing OS/2 on your system. If you do elect to bring your computer, you must bring all the components of your system (monitor, keyboard, mouse, etc.) along with any driver programs required. You must also bring your ORIGINAL OS/2 distribution disks and/or CD-ROM. If you are installing the Windows version you will need to bring your ORIGINAL Windows distribution disks. It would be helpful if you brought your two OS/2 manuals and some blank, formatted diskettes, since we may have to give you copies of various drivers and utilities. You will also need some kind of a cart to carry your hardware to the meeting since it is 500-600 feet from the parking are to the meeting space. If you plan to bring your computer it would help expedite matters if you would call in advance: Bert Langer (714) 730-5221 Please feel free to call me if you have any questions. This resulted in a number of inquiries and commitments to attend. I was heartened by the response and optimistically envisioned 15 or 20 attendees. Imagine our surprise and delight when 40 people (10 or 12 of them with their computers in tow) showed up! Fortunately, our local TEAMers also showed up en masse, so we had sufficient resources to support the gathering. I think we were successful in meeting our stated goal of either guiding the attendee to a good installation or explaining to him or her precisely why an installation was failing. As usual, the major problem was drivers. Because I brought my machine, we had both the latest Hobbes and the entire contents of my BBS's OS/2 file area available. This proved to be of some help. It so happened that my copy of the new Performance beta had arrived just that week, so I demonstrated a CD-ROM installation of it (using the video projector installed in the briefing room). This was great because it gave the TEAMers what in most cases was their first look at the Performance beta with its neat new icons, etc. It went in without a hitch on my 486/DX50 with 16 megs. Fast, too. All in all, a very successful venture that seems to have met a significant need. I think a good time was had by all, and there seems to be general agreement that it should be repeated, maybe in August. There is also considerable sentiment for having the software analog of this - a configuration workshop. We shall see. It wouldn't have been a success without the help, support and knowledge of: Tony Brewster, IBM Gene Osten Bobby Reeves, TEAM OS/2 Gary Granat Terry Warren Charlie Moore Jim Baggerly Dave Baggerly and several very knowledgeable people whom I did not know, but who pitched in to help solve problems for others. It was indeed in the best tradition of "Friends helping friends". Thank you all for your support. ═══ 6.2. California Bar Association ═══ California Bar Association by Michael K. Vance May 17, 1994 Thanks for the shipment. Everything arrived just in time, and the event went very well. As expected, the demonstration of OS/2 as a supreme communications platform was a big hit. I had around forty people in attendence, and of those, about two-thirds actually spent time playing with the demo setup. Here's how it went. Without telling the audience that we were running OS/2, we had a DOS application (WP 5.1+) running full screen, to simulate their normal environment. While we printed a document, we switched the app to a window, and revealed an OS/2 app (a time keeping program written with CA-Realizer) that was also running, full size on the desktop. We made entries into that app, then changed its size to quarter screen to reveal the OS/2 Desktop that also had another DOS app. (Procomm Plus connected to a court calandering system) running in a window. We cut and pasted between the two DOS apps and between the OS/2 app. By this time, we had a very captivated audience. After a staged demo of about 30 minutes, we let the lawyers play around with the system. We showed CD-ROM based law library search programs running in a window at the same time that WP 5.1+ was running in another window. Instead of having to save a screen full of info into a file, we just marked and pasted of having to save a screen full of info into a file, we just marked and pasted right into WordPerfect. We even had Flight Simulator 4 running full screen, while we downloaded from Westlaw. Everyone was very impressed with the results, and the ease at which the different applications seemed to interact. OS/2 was shown to be a stable communications platform, and an excellent multi-tasker of the DOS apps that the lawyers are addicted to. We heard lots of "oohs and ahs"! The indoor putting green was also a big hit. Everyone took a swing, and took home a demo disk. Those who sank the putt (a 15 foot flat level shot) got an OS/2 mug or a sand balloon. Close shots were rewarded with keychains, pins, and tangles. Heckling was allowed, and many shots were altered by last second comments. It was a lot of fun! It's hard to judge the impact, but the comments were all positive. Networking questions made up the bulk of the Q&A, along with hardware requirements. Not a single person asked about the price of OS/2 itself! As far as I'm concerned, that speaks volumes about the way it was received. ═══ 6.3. Pacific Coast Network Computers ═══ Pacific Coast Network Computers by Ward Kaatz Thank you for the support given to our OS/2 Days at Pacific Coast Network Computers in Seattle. The OS/2 shirts are great, critical for these types of events. We will make a better effoert to give more lead next time, your extremely quick response is truly appreciated. Thanks to the owner Tedd Girgus' hard work PCN Computers now has the widest selection of OS/2 software I've ever seen in a Northwest store. We even had copies of PM Word and PM Excel. While unsold, the two boxes generated a large amount of interest and discussion. Both days (Fri May 20, Sat May 21) were catered by PCN, raffles were held hourly for Footprint Works and OS/2 t-shirts, as well as the usual pens and pot-its, etc. Tedd brought in an 8 foot OS/2 balloon to fly over his store but the winds were too gusty both days. All but one of PCN's display computers were running OS/2 2.11, all were stocked with OS/2 applications from the biggies to shareware authors. Personal Dictation was the focus of one box with another displaying OS/2's ability to multitask including high s peed/volume file transfers, this impressed many of those currently running DOS/Windows. If you want to sell OS/2 to a DOS user (no windows), just show them the 'DOS Settings' capabilities and all the RAM they get to play in (and watch their eyes widen, shake their head and smile) the ONLY two DOS users I met were immediately sold (and amazed) by this ability (mutitasking, 32-bits were almost incidental, icing on the cake). IBM represenativities were in attendance both days to answer questions, Lotus had a represenitive the first day. Tedd's staff is VERY knowledgeable about OS/2 and PCN pre-installs OS/2 on request. PCN even offered to re-install OS/2 for a couple of new users who were experiencing installation problems after purchasing OS/2 elsewhere!! The days were so successful Tedd is planning to hold another OS/2 Day soon and regularly thereafter. Personally I met some great people (hopefully helped a few), snagged Golden Compass and Arcadia PIM (special, $49) and had a real good time in the process. For those of you in the Puget Sound area looking for OS/2 apps, PCN is the place to go. They have plenty of OS?2 loaded PC's to test the apps on first and you won't find a wider selection, better prices or more enthusiam for your favorite OS. PCN Computers 13520 Aurora Avenue North Seattle, Washington 98133 206-368-8407 ═══ 6.4. Team OS/2 Day at Micro Center ═══ Team OS/2 Day at Micro Center by Bert Langer April 30, 1994, Tustin, California All the hard work by the Micro Center staff and the Team OS/2 members paid off. We had a very successful Team OS/2 day, with insignificant problems to mar it. The only negative (over which we had no control) was the concurrent Air Show at El Toro Air Station, only three or four miles away. This annual show attracted over 500,000 attendees, which no doubt reduced the customer count that day at Micro Center. In spite of this, we had a good steady crowd around the three Pentium computers used to demonstrate the power and ease of use of OS/2. The raffle (with hourly drawings) attracted over 350 participants. Over 40 prizes were awarded, including the grand prize of Lotus Smart Suite, and countless Z-packs and OS/2 demo disks were picked up and taken to customers' homes. The key to this successful event was the wholehearted and enthusiastic support of the store staff - not just management (which was really great!) but all the sales and technical support personnel did everything in their power to ensure success. When we had a problem installing on an AT&T Pentium with NT already installed, Tech Support quickly replaced it with a Compaq machine. We were given ample room in which to store material and run the raffle; there was no problem posting signs in the area advertising the event and it's raffle; and there was a nice end cap display of OS/2 nearby. Although there was a fair assortment of OS/2 product on the shelves, it was not in the depth that had been planned due to the trucking strike. We could have done better in terms of having the appropriate software displayed in closer proximity to the demo nstration machines. In view of the limited stock on hand, it did not make any significant difference. The demonstrations attracted lots of watchers. In addition to the usual cadre of OS/2 stalwarts, we were fortunate enough to have Katy Kerr of Footprint Software come down from San Francisco to help with the demos. Anyone care to guess what she chose as a demo program? For future events such as this, other vendors might like to consider sending trained demonstrators to help out - particularly for those products that perform some function better than the equivalent Windows application. It would also have been helpful if we had some really great games to demo - after all, this is one of the major uses of home computers. Where are you Apogee? Our demos lack pizzazz - we should do more preparation as recommended and tutored in the OS/2 DEMONSTRATIONS video. Advertising this event seemed to be successful. We had a large (24"X30") sign in both the entrance foyer and at the exit door. In addition, 8,000 bag stuffers were inserted beginning the prior weekend. The ideal advertisement in my opinion would have been as insert broadside in the Micro Center flier that was sent to customers about a week before the event; however, this would have been difficult to do due to the centralized advertising activity for the chain. Several IBM sales office representatives from the Costa Mesa office showed up and stayed for a substantial time. This was very helpful and clearly demonstrated the local IBM group's support, both to the store management and to the Team OS/2 personnel. Of course, at this location such support was nothing new - Team OS/2 has received extensive and continuing help and encouragement from the Costa Mesa office. RECOMMENDATIONS Sometimes recommendations sound like criticism of the event. Please do not interpret the following thoughts to be in any way critical - this event was an unqualified success, both in the eyes of Micro Center management and from the Team OS/2 perspective. Nevertheless, we must try to learn from each event, and the following is offered as an aid to such learning. Store space allocation: During busy periods, there was insufficient room for the customers without impeding the aisle traffic. A more consolidated arrangement of the demo machines would have helped. Demonstration: Three machines seemed to be just about right for the size of the crowd. At future events we might try dedicating the machines to a specific type of demonstration. For example, one machine demonstrating concurrency a la David Barnes; another demonstrating specific products such as Describe, Relish or Footprint Works; and the third machine explaining the basics of the Workplace shell and how to use it. Product display: It would be both helpful in selling and more impressive if we had a sizeable display of products in the immediate area of the demo machines. There is no substitute for placing the box in the spectator's hands while he is watching a good demo of the product. Technical Support: I think we should set up a table where two or three Teamers could sit and field questions from the new users or potential users who are or anticipate experiencing problems with OS/2. It is disruptive for people at demo machines to try and answer queries since they are generally only of interest to the questioner. This would give the demonstrator a convenient escape from a persistent questioner. Hardware: Consideration should be given to offering a pre-loaded machine properly configured for OS/2 at a substantially reduced price. We should also have stock of the commonly needed add-ons in the area; such things as CD-ROM or sound board are an easy sell to the new OS/2 customer. If we can get the prospect to carry out a machine we KNOW will run without any hassle then software sales should inevitably follow. Balloons: If you are going to have balloons and just let them rise to the ceiling, cut off the strings about six feet off the floor. This will discourage little kids from making a playpen out of the demonstration area. I wish that someone had made that suggestion to us! And while on the subject of balloons; I think they add a lot to the festivity of the event as well as providing a gift for the kids. We used about 120 balloons, which was plenty. You should be able to get a small tank of helium from a wedding supply store for about $20. This should be enough for 100-120 balloons. My thanks to all those who particpated for their encouragement and contribution. Jim Ames John Hlavac Gloria Huang John Goodman Katy Kerr Kim Kymlicka Mike Lavender Gary Minnis Charlie Moore Bobby Reeves Steve Schiffman Tom Suter Terry Warren - Technical director Rollin White There may have been others who escaped my notice, and if so, my apologies to them. I would also like to acknowledge the contributions made by: - The store personnel, who without exception went out of their way to make us welcome and put up with a considerable amount of disruption in their sales areas. They were always ready to help if a problem arose and proved to be very flexible in adjusting to emerging conditions. Very friendly and knowledgeable, and boy did that make life easier! - The IBM Team OS/2 Support Group who worked hard to insure that we had all the supplies we would need. - The twenty or more vendors who provided us with over 40 raffle prizes to give away. I was astounded when it turned out that EVERY vendor I approached cheerfully gave us one or more packages either for the raffle and/or for installing on the demo machines. This was certainly a vote of confidence and support. ═══ 6.5. Richmond PC Fest/Intertech ═══ Richmond PC Fest/Intertech by Frank McKinney June 12, 1994 Team OS/2 had another successful event at the Richmond PC Fest/Intertech computer show last Sunday. For six hours we talked to people about OS/2, showed off multitasking, gave away OS/2 2.1 Demo disks, told people where the OS/2 BBS's were, and in general spread the word that OS/2 is alive and useful. The Richmond Team members (David Metcalf, Mitchell Teixeira, William Trent, Pam Turner, and I) showed up at 8:30 and started setting up on our three 8' tables. A little careful negotiation with two adjoining vendors gave us a U-shaped area at the end of our section of the row facing the oncoming hordes (er, attendees). Mitchell found a vendor who sold us some cheap mouse pads (we had somehow managed to overlook these critical items). We put David's 26" TV set on a corner, hooked it up to my VCR, and had the 2.1 Demo tape running all day. David also volunteered his 486sx25 which has a really nice-looking Team OS/2 logo as its desktop; this was also the only machine we had with a CD-ROM drive. Sarah Babcock from IBM PSP Richmond promised us a PS/2 M70 and a PS/2 M80, but actually delivered a ValuePoint 100DX4/Dp(!) and a ThinkPad 750C. The 100DX4 turned out to have an S3 "Vision 864" chipset which seems to be incompatible with the 2.1 or XR06200 S3 display drivers, but we were able to locate a driver on the PCC BBS late Saturday. With a 16" 8514 attached, the 100DX4 makes a really nice machine for showing off AVI movies. Setup took longer than I had expected, but this was our first event at a show like this. We had outlets right next to our table, so all we needed to do for power was run a short extension cord across to the far table and put duct tape over all the wiring. We finally stole a nearby unused table for Mitchell to stand on so he could tie the OS/2 banner to the drop ceiling with heavy cord. Several vendors stopped by before the main doors opened to ask questions about OS/2 or say that they were already running it. Things we wished we had brought: scotch tape, a handcart, some kind of clamps to attach the OS/2 banner to the ceiling. At 10:00 AM the front doors opened. We were toward the back of the building, which gave us a badly-needed extra fifteen minutes to finish setting up before the crowd filtered in and made it down the aisles to our tables. From about 10:15 until almost 3:30 there were people around the tables watching the Demo tape, looking at the animations and AVI files running on the machines, asking questions, trying out OS/2, and picking up handouts. Janet arranged to have shirts and brochures shipped for the event. We added some information bundles from Watcom, the PS/2 Assistant "reference" sheets for OS/2, and two handouts we put together locally: "What will OS/2 Do For Me?" and "How Do I Get Help on OS/2?" Some of the giveaways were out of stock in Austin, but Sarah Babcock in the Richmond PSP office came through with table covers and a box of OS/2 pens and leaflets, and I had about a hundred or so 2.1 Demo diskettes that Janet and Vicci had shipped me a month ago. The Demo diskettes were the single most popular item - all of them were gone by 12:15. The most frequently-asked questions had to do with compatibility with specific DOS or MSWin applications, how to obtain drivers for a particular device (or whether they even existed), and what to do about installation problems. Those we couldn't answer on the spot went into our "Team logbook" along with the person's name and telephone number so we could get back to them after the show. We also had a number of requests for the Beta phone number, questions about OS/2-based BBS software and where to find an OS/2 users group, and had to turn down money from several people who wanted to purchase a copy of OS/2 on the spot. The hardcopy edition of Tim Sipples' FAQ List provided by Team HQ saw a of use; adding this to the Demo pack was an outstanding idea. While some of our visitors (apparently resistant to hypnosis and our subliminal ads) did say that they were planning to stick with MSWin for now, the two reasons given most often were the high cost of RAM and a lack of disk space. With the advent of "OS/2 for the 4 Mb machine" and with drives list-priced at under $0.60/Mb due in September both of these concerns should be addressed shortly. The questions about OS/2's compatibility with MSWin 3.11 and WfWG were a little stickier. When I called Intertech after the show it was too early for an exact headcount, but they estimated that 2,000 people had attended. Of these, 112 people filled out drawing entries, and, at a guess, 2-3 people stopped by and asked questions for everyone who filled out a form. If anyone has any ideas on how to get a more accurate headcount, please let us know. So what's next? Well, not a Team event, strictly speaking, but the Richmond PC Users' Group meeting on June 28th will feature an IBM presentation on OS/2 and WPOS. ═══ 6.6. Comdex Reports ═══ Comdex Reports Due to the fact that their are several reports included about Comdex, I've split them up and put each in it's own separate section. Comdex Fall is fast approaching and we look forward to seeing many more of you there! Vicci ═══ 6.6.1. Day 1 at Comdex ═══ Day 1 - Team OS/2 at Comdex, Atlanta, GA, USA By: Robert Jensen My first day with Team OS/2 at COMDEX. After some brief instructions, we went out to visit the exhibiters to help. We could answer questions about OS/2, arrange to have OS/2 installed for demo use during COMDEX, customize or fine tune an existing OS/2 computer, install bitmap graphics demos, offer signs about "OS/2 Running Here," and anything else that could be helpful. Two of the first places wanted OS/2 installed, but only had 4MB of RAM. When we mentioned that the beta version of "Personal OS/2" might be available, they were very interested. We unsuccessfully tried to help with one hardware problem which required three trips from the Team OS/2 suite. One place we visited twice mentioned that Microsoft's SWAT Team arrived after we left the first time, were they following us? At the end of the day, I was especially impressed by what I learned from fellow Teamers and with how tired my feet were after all the walking. By: Kevin Royalty and Paul Borowski We started our part of the day around 10:30 in the middle of the Main Comdex Floor. We began talking to many vendors, and were surprised that all were very interested in running their products under OS/2. The problem that we found was that at that time of the morning, many of the vendors were not there yet, just the booth setup crew, so we had to make multiple passes through the floor. It is a very interesting sight to see all the Team OS/2 people wearing the Coral/Pink shirts running _all_ over the place installing, supporting and answering questions. We came upon several vendors that wanted to write OS/2 Device Drivers, and got them into contact with Doug Azzarito. Advice to future Team OS/2 Trade Show volunteers..."Wear Comfortable SHOES" and "Carry a map of the conference floor". We did get a few comments from the vendors about the Team OS/2 presence, which was very positive. By: Jeff Lanzarotta (from Lexington Kentucky) We started our day in Windows World. To our surprise we found that some vendors were actually running OS/2. When we approached the vendors they first looked at us strange, the pink shirts maybe!!. We told them we are not from IBM but from Team OS/2. After asking us several questions about Team OS/2 they seamed to loosen up a bit. We then asked them several questions about their products, and why they choose to run on OS/2 and the answer most of the vendors gave was, "It (OS/2) is much more superior then Windows." By: Larry Maloney (from Cincinnati Ohio) Several people said, "Hey there goes those OS/2 guys!" Lotus's display of SmartSuite was excellent. Several vendors said they asked for help from the Microsoft people, and none of them helped. When we (Team OS/2 members) came around, we were able to fix their problems. These problems weren't limited to OS/2, but included: Novell Networks, hardware, DOS and Windows. I helped another Team OS/2'er setup a system in DELL's area. We were trying to install the higher resolution video drivers for the TSENG card. The problem we were running into was, that every time we ran DSPINSTL, the floppy drive wouldn't read. However, if we re-booted the machine, you could access the floppy just fine. So, we copied the video drivers disks on to a directory on the hard-drive, and violla it worked. Everyone seem very insterested in multi-media systems. There was one vendor that was selling industrial 19" rack mount systems, even they had a multi-media system. I saw several Microsoft people running around in tee shirts that said "SWAT TEAM". Doug Azzarito (from Boca Raton, FL) As usual, setup day was hectic, but the team of volunteers we have here could handle anything. We were all impressed with the interest in "Personal OS/2" from the vendors (I'm writing this note on a machine running Personal OS/2). This product is really going to leap off the shelves. We tackled our share of "interesting" problems today - one vender asked us to install on a system with a defective floppy drive, a bad floppy cable, and a bad SIMM. After some hardware swaps, we got OS/2 2.11 installed, and then set up Lotus SmartSuite for them. Another vendor watched as I coaxed OS/2 onto a machine (must have taken 2 hours), and commented that Microsoft dropped off software, came back a while later to ask if they got it installed properly - when the vendor showed them a list of questions, the Microsoft guy just shrugged and left. The only problem TEAM OS/2 has is getting the vendors to really believe us when we say we VOLUNTEER for this kind of work (we have to - no one could pay these people what they're worth!) The team is really showing the typical Team OS/2 never-say-die attitude. Even when Everex said "we'd like to run OS/2, but this machine doesn't have a display adapter," our team went to ATI, convinced them to loan Everex a PCI video card, and then installed OS/2. ATI got to put a sign in Everex's booth, Everex got another machine running, and OS/2 gets more visibility. As usual, security had to kick us out of the place so they could lock up. I know that all the teamers who survived Sunday will have just as much fun finishing up our installs on Monday. A couple of further comments from Team OS/2 HQ: All in all 48 volunteers came to help out Team OS/2 on Sunday. We quickly ran out of some of the shirts that have the volunteer logo's on them. For those that aren't here, the front of the shirt has the OS/2 logo on it, with the word volunteer underneath it. The back of the shirt says: Team OS/2 Comdex / Spring '94 Atlanta OS/2 Installation and Support You Call, We Install More news tomorrow! ═══ 6.6.2. Day 2 at Comdex ═══ Day 2 - Team OS/2 at Comdex - Atlanta, GA, USA By: Leshek Fiedorowicz & Robert Jensen Delta - monitor manufacturer; Gave up whole workstation 330 MB HD with SVGA and 8M RAM and 3 (yes 3 monitors connected to it). All they really wanted was something to make the monitors look good. OS/2 fitted it perfectly. We had a moment of thrill. After attaching a portable CD the machine stopped working; 3 monitors went black and stayed this way. Even unplugging the CD didn't help. Finally a look at the power outlet inspired me (Leshek). Too many units connected to the same outlet apparenty caused the voltage to go down below the power supply toleration. That was it. After plugging and unplugging we got a working configuration. We installed OS/2 2.11 from portable CD. Then Doug Azzarito installed movies from CD. We set it up to continuously run movie clips and a Solitare game at the same time. They were thrilled! They allowed us to put OS/2 signs all over and asked for more. Immediately they wanted to switch their second (last) machine to OS/2. The second machine has only 4 M RAM, so we will try the Performance Beta later tonight. By: Chuck Brazie and Henry Artner We had a lot of luck today asking the windows software vendors if they would like to try out their applications on an OS/2 system. We mentioned that they could use that in their advertising and that there was also an "OS/2 Available and Ready" certification program. It was surprising how many folks just stopped and asked us "what is this team OS/2 volunteer stuff" (printed on the front of our shirts). We always got a few puzzled looks when we told them that this was a volunteer job and IBM wasn't paying us to do it. All in all it was real nice having so many volunteers this year compared to last year. There were some real sharp teamers from the local university; soon to become "old teamers" at some company. By: Gene Gough IBM room 214E had problems trying to run Passport/2 on their Mod 90. Turned out that they had too much stuff in the OS partition and were running out of swapper space. Cleaned up the partition (format) and installed 2.1 All up and running no. IBM room 218E couldn't get Passport to connect. Bad/loose cable. Up and running now. Installed display drivers on two of the Computer Associates machines. All in all, OS/2 is well known on the floor and seems to have many fans. You actually hear OS/2 being talked about as you walk the floor. One problem is that few PCMCIA vendors have developed socket service or drivers. All in all, great time. Many of the hardware vendors told me that they are in the process of developing OS/2 drivers or could point to a driver that would work. By: Kevin Royalty / Buck Bohac Today we had to revisit several booths that were visited yesterday. Three 'success stories' happened today to our team. Here they are: 1) A booth wanted to have OS/2 installed but the rental PC only had an 80Meg Hard Drive. We went to the Stacker booth and mentioned the problem to the Stacker for OS/2 and DOS rep, who gave us a copy for the vendor tokeep. We then returned to the vendor to give them the Stacker, and schedule the OS/2 install for later in the evening, since COMDEX had already gotten into full swing. 2) Another vendor had a Diamond Viper VLB card and wanted to display the famous David Barnes OS/2 bitmap, so we went to the Diamond booth and got the OS/2 drivers and returned to take care of our 'customer'. Another satisfied vendor. 3) The same Vendor is showing a UPS that will tell OS/2 to shut down when the battery gets low, and the program was not responding to the questions that programs ask when a shutdown is requested. Then the UPS would shut the power off without OS/2 being actually shut down. As you know, this caused CHKDSK to run when the PC was rebooted. We introduced the Vendor's OS/2 Program Manager to Max Eidswick (DCF/2) and they discussed a way to 'gracefully' shutdown OS/2 and all applications. Team OS/2 helping vendors helping other vendors. "Just doin' our job, ma'am." We're ready for day 3! By: Doug Azzarito I spent most of the day in Microsoft's booth, educating the ISV's there about OS/2. They had no idea what was up and coming with OS/2, and when I showed them the "Easyplay" feature of Personal OS/2, their interest jumped. I also spoke with other software vendors who had no idea how successful OS/2 was. I even heard one say they'd consider porting to OS/2 when there were over 1 million OS/2 sales! Needless to say, I'll be sending that vendor some current information. OS/2 work didn't stop when Comdex closed for the evening. We were installing demos for a couple hours after that, and then it was my duty to go to the PC-Week "Spencer F. Katt" party, armed with a roll of OS/2 stickers. Everyone I saw got one, but Bill Gates didn't wear his for long. After the party, I came back to the hotel room to write a few more OS/2 demos for tomorrow. By: John Meroth While working in the Ingram Micro booth, I had an interesting discussion with Mike Buskey, who was demonstrating Adaptec's Multi-media products. It seems that he was having quite a problem with a DOS demo running in a WIN MS-DOS session. After a few minutes of discussion, Mike felt it would be a good idea to try OS/2 for Windows. Since he was also demonstrating Adaptec's Trantor Parallel SCSI interface with a CD-ROM, all I had to do was copy the drivers that Trantor supplied to the #1 floppy and add a single line to the CONFIG.SYS. The whole install including reading the notes and adding the driver to the floppy took less than 15 minutes. Now he can run the DOS demo along with everything else at the same time! He's now one happy camper! ═══ 6.6.3. Comdex Finale ═══ Comdex-TeamOS/2-Finale Whew! The last few days of Comdex for Team OS/2 were fairly busy. A bit more than we thought they would be too. A few more installs were done, up to as late as Wednesday afternoon. All went well. Mostly the last few days of the show consisted of technical support questions and the Teamer's stopping by booth's to see how things were going. This was the time for the Teamer's to get out and see the show for themselves and enjoy. One interesting item not reported earlier, was that Tad Shaw came back after working all day Sunday with a t-shirt from the Stacker folks. On the front it said: Stacker Team OS/2 The back had their logo on it. These were 'way cool' shirts and I think most teamers wearing their coral shirts got one when they stopped by. This was definately one of those 'gotta have' shirts from this year's conference. The finale for the week was Wednesday night. Everyone who had worked gathered in the HQ room for some pizza, refreshments and general relaxation. About 5pm all the troops starting rolling in. By 5:30 the place was fairly well packed. Then in walks Lois Dimpfel. She was introduced and thanked everyone for helping out. She then broke the great news that the beta for the next release of OS/2 for Windows had won the Operating Sytem category and could win the overall Best of Show award as well. These announcements were made amid much cheering and clapping. Lois stayed and talked with lots of folks while everyone was eating. I'd like to thank Lois for taking the time to stop by, talk with everyone and generally be available to say hello to everyone and help make folks feel that what they are doing is very important to IBM and that their work is definitely appreciated. Then a bit later in walks Wally Casey, thoroughly pumped with excitement, holding the Best of Show award. 'We did it' he says! Everyone was really chapping and cheering now. Wally recounted what Jerry Pournelle said when he handed him the award, something along the lines of 'because of the significant impact this product will have on the future on the industry'. Then Wally's answer later of: 'if you were going to Chicago from here, you'd have to set your watch back two years'. Fellow teamer, John Norcross asked Wally if he would pose for some pictures with the awards and he said he'd prefer that the pictures were taken with the 'teamers who have done so much for OS/2'. Those pictures will be in an upcoming issue of the TeamOS/2 Newsletter. Immediately following all this, Doug Azzarito (the person who started these 'swat teams' back in the Fall of '92) came out and did a magic show on how to make OS/2. It was *great*! Everyone enjoyed it. Doug is one creative fellow. He pulled 'ingredients' out of a box and made the thing so much fun. Then wallah, at the end out pops a box of OS/2. Really great show Doug! Things wound down a little after that. Another highlight was the cheesecake. Ah to die for wonderful cheesecake. Three different kinds, one of which (my personal favorite) was chocolate on chocolate. Yum, yum. Then, Doug Azzarito told everyone a story about how at the Spencer Katt party on Monday night, this one gal walked up to Bill Gates and told him, 'you really need this' and put an OS/2 sticker on his shirt. Friends watching say he was momentarily stunned and then took it off. They said it lasted for all of 3.7 seconds. For this act, Doug declared Heidi the newest Team OS/2 member! He gave her a LUV OS/2 t-shirt and then Heidi said a few words. She thoroughly enjoyed herself and said that she would treasure the t-shirt. Now it's about 8pm and time to turn on the finale of Star Trek: Next Generation. Since this was a meeting room in between two regular rooms, we turned on all three TV's, with different groups in each room. It was fun watching the show with all the other Trek fans. You could hear comments from everyone and could tell that these were die-hard fans. After the show, everyone said their last goodbye's and made the trek back to their respective hotels. Many popped in Thursday for one last goodbye and to recount the great times they had during the week. To all the folks that helped - THANKS! Everyone did a great job and made new friends. The End. Vicci Conway ═══ 6.6.4. One More Comdex Report ═══ ***One more Comdex Report*** by Janet Gobeille IBM/PSP Team OS/2 Support Program Manager What do 64 people have in common? Atlanta in the spring of 1994, that's what. 64 Teamers invaded Atlanta, Georgia for Spring Comdex last month, and did what they do so well: talk about OS/2, show off OS/2, and customize OS/2 systems so they attract ooohs and ahhhhs rather than ho hums. I don't think Atlanta will ever be the same after the "pink-shirt brigade" invasion (*smile*). These Teamers came from 16 states and Canada, from Compuserve, IBM, Fidonet, Internet, GEnie, and I'm sure a few others that I don't have on my list. They were university students (in fact, one was a high school student), others were retired. But one thing they all had in common: a genuine enthusiasm for OS/2 and a willingness to work hard. And they DID. They covered miles of territory (next time, one should wear a pedometer so we can list the average number of miles covered during Comdex), carried tons of equipment (those portable CDROM drives get HEAVY after an hour), and willingly ran code and disks all over Comdex as they were needed by other teams. I'd really like to acknowledge their efforts. Comdex Teamers, stand up and take a bow: Neal Adams Grant Aeschliman Henry Artner Jeff Billman Buck Bohac Troy Bollinger Paul Borowski Chuck Brazie Mike Brunetti David C. Jelinek Edward C. Robertson Portang Chao Chris Chew John Dierdorf Mike Donehoo Marvin Edgeworth Jim Elliott Jim Farris Leshek Fiedorowicz Simon Fowler Joe Gilvary Paul Golden Gene Gough Jack Hiatt Karen Higginbotham Rick Huebner Rob Hutton Tom Hutton Bruce Ide Cynthia Jeness Robert Jensen Jeffrey Lanzarotta Hank Leininger Ken Luckham Mary Luckham Owen Lynn Larry Maloney Bill McDonald John McMullen John Meroth Kevin Morris Ryan Neily Art Nelson John Norcross Adebayo Oliyide Stacy Powers Carl Ragan Milind Rao Chris Redwood-Sawyerr Christopher Reynolds Scott Richard Berg Steven Riddle Kevin Royalty Jim Rozelle Steven Schneer Tad Shaw Paul Sobanski Tom Sorenson Sylvester Tan Ronnie Tong Stanley Tong Carlos Ugarte Tim Valis Byron Warner I'd also like to thank Marv Hilf of Parallel Storage Solutions, David McDonald, Jim Hicks, and Art Nelson for sending or bringing badly-needed equipment that the team put to good use. And Jack Hiatt, thank you SO much for the coffee pot that we had running about 20 hours of each day. ═══ 6.6.5. Another Comdex Report ═══ Another Comdex Report by Bruce Ide I recently attended spring COMDEX with Team OS/2. The idea behind Team OS/2 attending COMDEX is that we run around to the various vendors and ask them if they would like OS/2 installed on any of their machines and otherwise generally promote OS/2 to the maximum extent of human endurance. The first thing to remember about COMDEX is it's big. REALLY big. And I'm told the fall one in Las Vegas is bigger. So there are a lot of booths to cover. Name any computer-related company and they probably had a booth there. I arrived on Saturday and made contact with Team OS/2 on Sunday. We had at least 50 or 60 people there that I saw. Each teamer got together with another and we went running out to ask any vendor we could find if they wanted OS/2 installed. We carried radios and yelled at Team OS/2 HQ if someone wanted it installed immediately or filled out a form if they wanted it installed, but not right then. I and my teammate started on the COMDEX side of COMDEX. We got a warm reception everywhere we went and several people asked us if we actually work for IBM. I am a contractor who works at their Boca site, but most Teamers do not work for IBM and some do not even work in computer related fields. We expected a colder reception on the Windows World side but if anything, that side of COMDEX was MORE interested in having OS/2 than the other side was. Apart from the companies that were here showing off high end RISC platforms which wouldn't run OS/2 anyway and companies showing off OSes, almost everyone was glad to see us and even if they declined an install of the OS, many were interested in it for future events, a few were interested in the device driver training program IBM offers, and everyone was polite. Monday, we checked on the people we installed the day before and installed many more copies of OS/2. We visited the Matrox booth and set up a very nice demo with 5 multimedia video windows open at the same time. We were running on a Pentium 66 with 32 MB of RAM. The NT box sitting next to this machine was running a canned demo program. Unfortunately, the video in the OS/2 video window was jumpy, even off a RAM drive. I suspect this was due to the video drivers in use rather than any limitations of the operating system as the system was no faster with one video window than it was with 5. We also checked up on a CD ROM reseller we installed on the day before. OS/2's running great, he told us, but the CD ROM is plugged into an ATI sound card and is not working at all, nor had they been able to get it working the day before. A quick inquiry over the radio to HQ revealed that we needed drivers but they didn't know which ones. My teammate and myself went to the ATI booth and asked them. The ATI staff was very helpful and told us that it would work with the Mitsumi drivers but that we might need to change the port address. We went back to the CD ROM booth and set up the Mitsumi drivers with a port address of 310 and an interrupt of 10. That got the CD ROM drive working. On Tuesday we ran around some more and were highly visible. No one we talked to who had installed OS/2 the previous two days was having a problem -- everything was running very smoothly. Later in the day, I attended an IBM presentation of the new OS/2 Performance beta and the IBM Personal Dictation package. The IBM reps there outlined the direction IBM was going to be moving in in the future. David Barnes got the most applause with his demo of Personal Dictation -- a product which allows you to talk to your computer and actually get results with it. Mr. Barnes dictated a letter with it, starting with "Write Mr. Wright a letter right now." Personal dictation got all the rights right, I assume by context. OS/2 Performance was also impressive and in fact won Byte Magazine's "Best of Show" for COMDEX and Windows World. On Wednesday I took the day off. I took the OS/2 certification tests free of charge and got on about a million mailing lists. Had a look at an IBM Power PC running AIX. It was very fast. NEC had the best exposure of the show with their 6FGp monitor. This 21 inch monster is on my to-buy list for my next computer system. I also got lots of nice advertizing flyers which I am now going to have to sift through to find exactly what I want for my next system. On Thursday we ran around a bit more. We stopped by the Reveal booth early to find out if they ever plan to write OS/2 CD ROM drivers. The sales person told us they already are on their BBS and if we'd call (800) 4REVEAL we could get the number to download them. We called this number later and were told by a tech support person there that no such drivers exist. Bummer. If you want a sound card and plan to run OS/2, go with ATI, Sound Blaster or Pro-Audio Spectrum, I guess. Several other vendors were interested in writing drivers or getting OS/2 certified. Some fellows from Argentina dropped by and explained that they'd been trying to get Autocad to run under OS/2 and were getting some phar-lap errors. Tech support in Argentina hasn't been of much help to them. I was asked and had seen something about it on the mainframe but didn't remember the file they needed. A quick call to a co-worker on level 1 got me an answer for them, though. Apparently the computer scene in Argentina isn't so good now -- communication is expensive and packet radio is slow with the equipment they have. Computers are also much more expensive there than they are here. All in all, it was a good show. OS/2 and Team OS/2 got a lot of visibility there and with a user base of five million people and growing, it looks like OS/2 is here to stay. ═══ 6.7. IBM/PSP Tradeshow Schedule ═══ IBM PERSONAL SOFTWARE PRODUCTS JUNE/JULY 1994 SHOW SCHEDULE IBM Personal Software Products will participate in a variety of trade shows in the near future. We'll update this list monthly and we'll post more information on selected shows as they get closer. ┌────────────────────────┬─────────────┬──────────────────┐ │SHOW NAME │DATES │LOCATION │ ├────────────────────────┼─────────────┼──────────────────┤ │SIA Info Mgmt │06/21-24 │New York │ ├────────────────────────┼─────────────┼──────────────────┤ │Personal Comm & Comp │06/23-25 │Chicago │ ├────────────────────────┼─────────────┼──────────────────┤ │PC Expo │06/28-30 │Atlanta │ ├────────────────────────┼─────────────┼──────────────────┤ │Black Expo │07/08-10 │Chicago │ ├────────────────────────┼─────────────┼──────────────────┤ │Montage '94 │07/14-16 │Rochester, NY │ ├────────────────────────┼─────────────┼──────────────────┤ │Mactivity │07/19-21 │San Jose │ ├────────────────────────┼─────────────┼──────────────────┤ │OS/2 World Conf │07/19-22 │Santa Clara, CA │ ├────────────────────────┼─────────────┼──────────────────┤ │Object World │07/27-29 │San Francisco │ └────────────────────────┴─────────────┴──────────────────┘ IBM Personal Software Products offers a wide range of products, including high performance LAN systems, premier operating systems and applications, and comprehensive service offerings. NOTE: This list represents our current plan but is subject to change. ═══ 7. Bulletin Boards ═══ Bulletin Board Information The Bulletin Board section is divided up into three sections now, though some months will only have two sections: Upcoming Bulletin Board Conferences Team OS/2 BBS's BBS Highlights (from previous conferences) Please be sure to send in your BBS's important highlights. ═══ 7.1. Upcoming Bulletin Board Conferences ═══ Upcoming Bulletin Board Conferences America Online America Online holds chats in the OS/2 meeting room 3 times a week on: Saturdays at 9:30 pm Eastern Tuesday at 11:30 pm Eastern Thursdays at 9:00 pm Eastern Upcoming chats scheduled are: SATURDAY: (06/25) OS/2 & SOM Join Special Guest Mike Kaply (PSP MikeK), OS/2 Developer, to discuss SOM (System Object Model) under OS/2. If you've been wondering what it is, how it works or how to program for SOM, this is your chance to ask your questions! A fun and useful demonstration of SOM is MNICON (available online) that lets you drag and drop an object onto an icon to set the icon. THURSDAY: (06/23) OS/2 Open House THURSDAY: (06/30) PCA Dave's Favorite OS/2 Feature Night Join in the fun and win a free hour! If you didn't figure out Philip's favorite OS/2 feature, or even if you did, it's time to try to guess Dave's favorite OS/2 feature! During the conference, we'll ask what Dave's favorite OS/2 feature is, and the first 5 members to guess correctly will win a free hour! Dave will be giving hints during the chat, so anyone could win! TUESDAYS: Late Night with OS/2 - Informal Chat Further information about upcoming chats can be found on the 'Forum News' button on the main OS/2 Forum window. GEnie Regularly scheduled RealTime Conferences (RTCs) are as follows (Eastern time): Monday 9:30P-11:30P Eastern OS/2 Help Desk with Jeff Elkins Tuesday 9:30P-11:30P Eastern Team OS/2 Nationwide Conferences with: Kevin Royalty and Stewart Hyde Wednesday 9:30P-11:30P Eastern General Meetings/Special Events ═══ 7.2. Team OS/2 BBS's ═══ Team OS/2 BBS's Due to the overwhelming response to a listing of Team OS/2 BBS's, and the fact that they aren't in any practical order or database as of yet, this section will not be listed this month. Next month expect a full listing of all those who have sent in their information. I'm considering making this a separate file that is distributed to the same places as the Team OS/2 Newsletter as we anticipate there will be hundreds of listings. Let me know if you'd like it to be in the newsletter or separate - your feedback is important. Send your comments to teamnews@vnet.ibm.com. ═══ 8. Miscellaneous Bits 'n Bytes ═══ Bits 'n Bytes Mailing Lists The Team OS/2 mailing list is being made available to vendors at this time, with special Thanks to Janet Gobeille for doing the REXX code to pull this listing. Several vendors have already asked for it, so expect to see some mailings from them in the near future. Retailers Do you know of a retailer who would like to be on the IBM/PSP (USA and Canada) mailing list for announcements and other things? If so, send the following information to teamnews@vnet.ibm.com (their own Internet userid was not established at press time, so in the meantime, we will forward the information on and it will be updated in next months issue): Store manager name Store name Complete store mailing address Store phone number, including area code ═══ 8.1. The Fernwood Europe Story ═══ The Fernwood Europe story. by Jan Schoonenberg One of the best known sources for OS/2 shareware is, no doubt, the file distribution mechanism, known as FERNWOOD. It all started when in 1988 Emmitt Dove of Branford CT USA began to dedicate his Fernwood BBS mainly to OS/2 files which were difficult to obtain at the time. His board was available at no charge to anyone and this prompted OS/2 authors to send their creations to Fernwood, which in turn made Fernwood the largest source for such files at the time. Nationwide distribution of the files, however, was hindered by the fact that highspeed modems were not very common. Large BBSes around the country complained about the phone expense and this led Emmitt, in 1989, to offer to such boards his collection on tape or diskettes. Several made use of this offer and have since grown to become nationally known. Example: Pete Norloff's OS/2 Shareware BBS. In Europe Jan Schoonenberg, software Librarian of a 2500 member PC Club in the Netherlands was the first European to request the Fernwood files. He also persuaded Emmitt to send monthly updates on diskette. The files were placed on the BBS of the Club known as PC_Square and freely available to anyone, anywhere in Europe. However, in Europe phonerates were even worse than in the USA and high speed modems were forbidden in several countries. Thus Jan received requests for copies of the diskettes. In the course of time more than 170 different HD diskette's were sent out to 18 "subscribers" each in most countries of Europe. They were made available at no charge on the condition that the receiving boards would not charge for their redistribution. It is felt that this has contributed to the voluntary nature of the "Fernwood file distribution mechanism" such as it is to-day. Diskette distribution is now no longer available. It had one flaw: a file could be 6 weeks old before it reached the enduser. To make a speedup possible, Emmitt Dove started a "Tick" service". Subscribers receive all new files automatically if they call Fernwood. Several BBSes in USA immediately started to make use of this facility and in turn offered thesame service to others. This is how the informal Fernwood network started. PC_Square in the Netherlands also connected immediately. It already imported all OS/2 message Echo's (except the OS2 Echo, which was handled by another system) and thus became the "Fernwood gateway" for Europe, which it has been ever since. Things then developed rapidly. The Fernwood tickservice spread very quickly over Europe. The Fernwood coordinator for Europe was able to track and control the network for a while, but when the number of connected systems passed the 180 mark in February 1992 he had to give up. Since Fernwood is not a formal organization, such as Fidonet, with enforceable rules, formal control cannot be excersized. But there is no desire to do so either. The only thing that counts, is that OS/2 files reach whoever wants them. Fernwood Europe still plays a key role in this. The European gateway of OS2Net obtains files from PC_Square as do the BBSes of IBM, the OS/2 Professional User Group and others in the Netherlands. Most countries of Europe receive their OS/2 files directly or indirectly from PC_Square. And send back files from European authors which are then "hatched" into the Fernwood system for worldwide distribution. Fernwood Europe not only contributes European files to Fernwood. When USA contributions slow down for some reason, the European coordinator goes hunting for files in the USA and "hatches" them into Fernwood. In this case the files travel the ocean twice. In January 1994 PC_Square (Fidonet 2:512/4) was physically moved to a new location and is now teaming up with "Chat BBS" 2:280/801. Sysop of both systems is Lody Caenen. One of the lines of the latter system is an ISDN (60.000 bps) line. It is a.o being used to exchange files with major file distributors in Germany. PC_Square is awaiting delivery of an IBM PS/2 Mod 85 fileserver. This all illustrates that Fernwood Europe in intent on continuing to provide the best possible service to support OS/2 in Europe. Questions or requests for support can be directed to Lody Caenen, sysop of Fidonet 2:512/4 (+31 75 175560) or Jan Schoonenberg, Fernwood coordinator Europe Fidonet 2:512/4.1080 (a Point). Fax: +31 2155 25900 (after July 25, 1994). ═══ 8.2. IBM Announces Personal Software User Awards ═══ IBM Announces PERSONAL SOFTWARE USER AWARDS Enter for a chance to win free software! IBM is looking for interesting people using OS/2 or PC-DOS in interesting ways in a home or small business. Perhaps you're organizing your stamp collection using OS/2. Maybe you're using PC-DOS to dispatch pizza delivery people. Or you might be creating radio ads using OS/2's Digital Audio editor. We're looking for the new, creative, and exciting places you're using OS/2 so we can show others how the world's Number One 32-bit operating system works. We want to find PC-DOS users who are excited about their operating system, too. We'll choose several individuals (and their OS/2 or PC-DOS systems) to feature in future promotions. Each person chosen will win his/her selection among several software titles, including: IBM OS/2 for Windows IBM PC-DOS 6.3 Upgrade Lotus SmartSuite for OS/2 IBM LAN Server (Entry) IBM Person to Person IBM TCP/IP for OS/2 (Base Kit) IBM Time and Place/2 IBM DB2/2 (Single User) IBM C Set ++/2 You don't have to be a programmer or even an expert user to win. If you're using OS/2 or PC-DOS to help your home or small business run better, we want to hear from you. But hurry -- we'll be selecting our featured OS/2 users by July 8, 1994. We must hear from you by then in order to be eligible. YES, I want to enter for a chance to win free applications for my OS/2 or PC-DOS computer! NAME: ________________________________________________________ MAILING ADDRESS: _____________________________________________ (incl. business name, if _____________________________________________ applicable) _____________________________________________ CITY: ________________________ STATE/PROVINCE: ____________ COUNTRY: _____________________ ZIP/POSTAL CODE: ___________ TELEPHONE NUMBER: ____________________________________________ ELECTRONIC MAIL ADDRESS (if any): ____________________________ ELECTRONIC MAIL NETWORK (e.g. Internet): _____________________ p. CHECK ALL THAT APPLY: Do you use... ___ PC-DOS ___ OS/2 ___ At Home ___ In a Small Business PLEASE DESCRIBE HOW YOU USE OS/2 or PC-DOS. 100 words or less, please. _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ _______________________________________________________________ Please return this entry form to: PERSONAL SOFTWARE USER AWARDS Attention: Charles King IBM Personal Software Products Internal Zip 1606 1000 NW 51st Street Boca Raton, FL 33431 U.S.A. or by Internet electronic mail to: cjkingjr@vnet.ibm.com or fax your entry to +1 (407) 982-6643 (Attention: Charles King). This contest is open to all home or small business users of IBM OS/2 or PC-DOS. Void where prohibited by law. Entries received become the property of IBM Corp. Winners may be required to sign a release statement to receive their applications. The decisions of IBM Corp. in choosing winners are final. Entries must be received by July 8, 1994. Winners (only) will be notified by telephone shortly after that date. IBM employees, contractors, and agents are not eligible. ═══ 8.3. San Diego User Group Announcement ═══ The San Diego OS/2 Users Group Announces Its Affiliation With The San Diego Computer Society courtesy of David Sichak The San Diego OS/2 Users Group (SDOS2UG) wishes to announce its recent affiliation with the San Diego Computer Society (SDCS), one of the oldest established user groups in the United States. The SDOS2UG has seen a need for some time to become a more formal organization in view of our activities, the need for an expanded meeting site, the ability to offer newsletter subscription memberships to non-local OS/2 users or other interested parties. The San Diego county area has over 150 different user groups and SIGs. Going solo, although attractive, had many obstacles and would have taken an uncertain period of time. Joining SDCS offered us the benefit of being affiliated with an established nonprofit user group organization, the ability to utilize their *free* meeting facilities because of their affiliation with the San Diego County Technical Consortium (the group that handles all computer tech support for schools in San Diego County). It also provides us with insurance coverage as being a part of SDCS. We join about 40 other SIGs/User Groups that are under the umbrella of the SDCS. These groups include a broad spectrum of computer platforms including Amiga, Atari, Windows, Macintosh (the San Diego Macintosh User Group - SDMUG - has earned a national reputation for its monthly journal - 'Macintouch'.), Internet, Unix/C, IBM & Compatibles, etc. The SDCS also cosponsors the annual San Diego Computer Fair, the only fair that is geared to the end user, not the vendor ala Comdex. With its demonstration hall, learning center, business center in addition to a vendor exhibition, it is THE place to be in September to see the latest and greatest in computing. In 1993, over 21,000 attended over a 3-day weekend. This year over 25,000 are expected over a 4-day period, September 22-25. Craig Swanson, the SDOS2UG Organizer, led a discussion of the pros and cons at virtually no dissent, the group decided to initiate its affiliation. At the March SDCS meeting this affiliation became official after a meeting with SDCS leadership by Craig Swanson, Ron Lingley and Dave Sichak. The SDOS2UG usually meets on the Third Thursday of each month at 7:00pm. Our new meeting site is at: San Diego County Education Center 6401 Linda Vista Road San Diego, California (Near the University of San Diego at Via Las Cumbres & Linda Vista Road) The SDOS2UG has long been active in helping San Diego computer enthusiasts learn about OS/2. It had its roots in the seminar put on within two months of OS/2 2.0's initial release. Since December 1992, it has published the ONLY MONTHLY publication devoted entirely to OS/2, both in hard copy format and native OS/2 INF format. The INF newsletter is circulated internationally and can be found in most major OS/2 BBS's, CompuServe (IBM OS2 user group forum) and even on the Hobbes OS/2 Shareware CD ROM. Craig has also run the OS/2 Connection BBS for several years is one of THE premier stops for those looking for OS/2 files or information. (619) 549-4215. Finally, we would like to thank IBM for being a great supporter of our user group, not only in providing us with a great meeting fality these past couple of years, but also for the unselfish efforts of people like Ron Lingley who put in some long hours after meetings making sure everyone got their questions answered. And Carolin Meinhardt, Scott Wise and Dick Mauro deserve a hand for their assistance and efforts, too. ═══ 8.4. Do you need Desktop Security? ═══ "Do You Need Desktop Security?" by Richard Frank Have you ever wanted to take your personal computer to a demonstration but were afraid that your carefully crafted desktop would be destroyed by an inexperienced user? Have you ever helped a new user, just to get a frantic call that a folder or program is missing in action and presumed shredded? Ever taken the time to set up an OS/2 demo machine at a store and go back the next week to see an angry manager with an OS/2 system that is down for the count? If you have, then you are not alone. Active Teamers need desktop security! There are several products, both commercial and shareware, that can provide varying levels of desktop security. Probably the best route is to get a tape backup system. This allows you to let people play with your system without fear of permanent damage. If that is beyond what you can do, then a product that protects your programs is called for. These products implement security in different ways, but there are a few key features that a Teamer should look for. In a demo situation, your system is vulnerable to both inexperience and deliberate action. No matter how closely you watch your system, someone can get past you. During the first CompUSA PC-DOS promotion, I was standing next to my computer. A person asked a question and as I turned around to answer, a 3 foot high whirlwind dashed by and played a reasonable rendition of "Flight of the Bumblebee" on my keyboard. I watched as OS/2 interpreted those commands as scenes from the customization effort flashed before my eyes. There is one option that you can use without buying a security program. It is time intensive and not very reliable, but it is better than not doing anything. You can make a folder that contains all of the original program and folder icons from the workplace shell (WPS), especially the shredder icon, the command line icons and the drives folder. Hide that folder under a window. Make copies (not shadows!) and place those icons on your desktop. That way if someone deletes an icon, you can make another copy. Don't put the shredder or command line options on the desktop unless you are sitting right there. This will prevent most deliberate sabotage and accidents from unknowing users. The desktop security program that I use, "The Secure Workplace", allowed me to do a secure variation on that theme for the next demo. I put all of my original icons in a "secure folder" which is password protected. Since the password is time keyed and changes every minute, and any action with the folder from the menu requires a password, I had a safe place for the originals. I could then let people play as much as they wanted to with the drag and drop, arrange, copy, delete, rename, etc. features of the WPS without worry. It took about 10 minutes to get my desktop back after the demo was over. Since the originals had no other security features enabled, I didn't have to deal with security features in my daily use of OS/2. It can be a hard call to find the balance between keeping your desktop and being able to show how easy it is to customize the WPS. If you get a security program, I would suggest that you make a demo folder that has a series of copied icons for illustration and make your customized desktop fully secure. You can then maximize that folder and let people try the menu features of the objects in that folder. If they delete some, just make new copies from your desktop to replace them. While we hope that no experienced OS/2 user would deliberately destroy a demo desktop, that won't stop an "adventurous" computer user from searching for ways to get by your security. Since OS/2 has so many ways to do the same task, you need to cover all of the bases to be truly safe. The first base to secure is the desktop itself. You must hide the shredder icon! In addition, even the most inexperienced DOS user can type "DEL *.*" on a command line. Since almost all users know what the command line is, control that access yourself by hiding the icons. Show people that OS/2 does have DOS and OS/2 command lines and the differences. After that, concentrate on the many improvements that OS/2 has over the command line. Also remember the menu for the WPS. Password protect that menu, as someone can change the sort and arrange options for your desktop. Second base consists of the program objects themselves. Since OS/2 gives us object menus for each item, a user could easily change or delete any program on the desktop. The worst part about this is that if an item gets deleted, so does that special icon that you spent hours searching through the Hobbes disk for! The other is that you may not notice an object is gone until you really need it, then you have to search for the name and path so you can replace it. The best and easiest defense is to password protect the menu. At the least, you should remove the delete, copy and rename options and password protect the open settings feature. Third base? Folders. Folders can be either easier or harder to protect, depending on your approach. The easiest way to secure a folder is password protect the "open folder" function. This way you can't even open the folder to look in it. The harder way, depending on the program that you are using, is to allow the folder to be opened, but to limit the menu options of the folder AND the program objects inside that folder. This can be a time consuming process, so be warned. You should make the same limitations active that you used for the program objects that are on your desktop itself. Home plate covers the things you might not think about, such as the Window List. The Secure Workplace has a Window List Manager that allows you to make a task non-pickable through the window list and also "non-jumpable" through the or - keys. Also, double check those command line icons and the drives object. I treat the drives object the same way I treat the command line. *I* control the access. Period. Taking your personal system to a demo is stressful enough. Take some of the worry out of your Team activities by protecting your system ahead of time Prices for security programs run from $25 into the thousands, with the probable range for Team needs running $50 to $100. Find the one that is right for you. It's cheap insurance on the time you have spent to make your desktop worth using. ═══ 8.5. TEAM OS/2 Convention? ═══ TEAM OS/2 Convention ? Timothy Sipples and I have been tossing around the following idea: Would anyone be interested in a Team OS/2 Convention? Something for OS/2ers on a budget (with dorm rooms, camping, and/or Motel 6-style lodging, inexpensive food, bus/train/low airfare transportation, etc)? Perhaps sponsored by an OS/2 user group in the middle of the country? Obviously this could become a very big undertaking very quickly. Too much for one or two people to handle and still stay gainfully employed. We are solicting feedback. Particularly: Would you be willing to travel to a large midwestern transportation hub to attend a Team OS/2 Convention? Large cities tend to have bargain airfares. Would $30 per person so cover the cost of the meeting facility and some refreshements be reasonable ? Perhaps a discount for advance reservations, seniors and students ? What meeting facilities can handle 1000+ people at a reasonable price? Universities immediately come to mind but are there better alternatives? At this point a late summer early fall date is being contemplated. Do you see problems with this. It assumes we don't confilict with Comdex, CAMP etc. What topics would you like to see presented at the breakout sessions? Would you volunteer to spend numerous hours of your spare time to help plan and organize this event? You would not be alone but it will take a good amount of time if it is done right. Right now we are looking for potential coordinators, volunteers, and most of all FEEDBACK FEEDBACK FEEDBACK. Thank you in advance, James Schmidt Respond via Internet to: 73447.607@compuserve.com ═══ 9. Appendix - Questions and Answers ═══ Appendix (Questions and Answers) The Appendix will contain information that will be updated in future newsletters to provide valuable reference information. ═══ 9.1. Appendix A: How do I contact IBM Team OS/2 Support ═══ How do I contact IBM Team OS/2 Support IBM PSP Grass-Roots Marketing supports Team OS/2 and other activities. The people involved are: Vicci Conway Vicci is in Boca Raton, Florida. Her primary job is BBS coordination, coverage thereof, and communications for IBM PSP. Her secondary responsibility is helping with Team OS/2 support. Part of her Team OS/2 support is being the editor of this newsletter. She also works with vendors to provide them with the Team OS/2 mailing list and coordinates the Team OS/2 Reception at Fall Comdex. In addition, any vendor wishing to get their press releases distributed electronically should contact her as well. Janet Gobeille Janet is in Austin, Texas. She works to define and coordinate world-wide Team OS/2 support for IBM PSP. If you have a problem with IBM Team OS/2 support, call her. She also works to provide international support and coordination for Team OS/2, and maintains the databases used to support Team OS/2. Anita Venable Anita works with Janet in Austin. She handles the and day-to-day support for Team OS/2 including shipping, database updates, and responding to phone, fax, and email inquiries. When you send a note to either TEAMOS2@VNET.IBM.COM or LUVOS2@vnet.ibm.com, Anita is usually the person who will read and answer it. User Group Relations: Gene Barlow, and Bill Wyatt form our PSP User Group Relations team. See Appendix F for more info on IBM PSP User Group Support. You can contact Team OS/2 Support via the Internet address given below from most electronic networks. If necessary, contact us via fax or telephone, but electronic mail is definitely preferred. Internet (Team OS/2 Support): teamos2@vnet.ibm.com Internet (Team OS/2 Newsletter): teamnews@vnet.ibm.com Internet (BBS support): vicci@vnet.ibm.com Internet (PC User Group Support): ibmpcug@vnet.ibm.com IBM (internal) (Team OS/2 Support): TEAMOS2 at AUSVM1 IBM (internal) (Team OS/2 Newsletter): TEAMNEWS at AUSVM1 IBM (internal) (BBS Support): VICCI at BCRVM1 IBM (internal) (IBM PC User Groups): IBMPCUG at AUSVM1 You can also contact us at any of the following addresses and request that your note be forwarded to the correct person: CompuServe: Vicci Conway at 76711,1123 Fidonet: Janet Gobeille at 1:382/902 IBMMAIL: Janet Gobeille at USIB45RN at IBMMAIL OS/2 BBS: Vicci Conway at USIB55J9 at IBMMAIL Fax: Send your request to Janet Gobeille, Team OS/2 Support, at (512) 823-3252 Mail: Janet Gobeille IBM PSP - Bldg 808 Internal Zip 2996 11400 Burnet Rd Austin, TX 78758 USA Telephone: Anita Venable, Team OS/2 Support, at (512) 823-1682 If you have problems reaching Team OS/2 Support, contact Janet Gobeille at (512) 823-3247. ═══ 9.2. Appendix B: How can I join Team OS/2? ═══ How can I join Team OS/2? The IBM Team OS/2 Support group keeps a database of members as a service to Team OS/2 members world-wide. We then sort and upload them to the electronic networks so that you can find each other. For this database, please send the following information to one of the addresses given in Appendix A: 1. Your Name 2. Mailing address (only the city, state, and country will be published) May we release your address to vendors who wish to do mailings to Team OS/2 members? (Yes or no) 3. Userids and networks 4. Optional: you can include a short (1-2 line) description to be included with your name. Sometimes software developers like to mention which products they've written or BBS operators include how to reach their BBS. 5. For our private records (these will NOT be published), please also include your phone number (home/work), Fax, etc. Also please let us know what you've been doing to help promote the use of OS/2. ═══ 9.3. Appendix C: Where can I find Team OS/2 Members? ═══ Where can I find Team OS/2 Members? The majority of people associated with Team OS/2 can be found somewhere online, participating on a Bulletin Board. Since the fastest and easiest method of communicating with a large group such as Team OS/2 is via electronic networks, this is the perfect avenue to coordinate events, to report on what you or your group are doing, or to help others who have questions or problems. We also electronically brainstorm about new ideas. We also provide a list of Team OS/2 members and email addresses worldwide. It can normally be found wherever this newsletter is found. The next section in this Appendix shows how to address these users via the Internet no matter which electronic system they may be on. Below are the major networks where Teamers can be found. The lead Teamer on each network is usually a volunteer assisting in monitoring conferences and uploading files from IBM PSP. Note: these folks are *not* IBM OS/2 technical support. The following list is maintained by Vicci Conway (IBM PSP Bulletin Board Coordinator). Please contact her with corrections and changes. America Online: Go to the "Computing" icon, "OS/2" topic. The lead Teamer here is Ed D'Avignon and can be found with the userid "TEAMOS2 ED". AOL has regularly-scheduled OS/2 chats on Tuesdays at 11:30 p.m., Thursdays at 9 p.m., and Saturdays at 9:30 p.m.. All times are Eastern Standard Time. Compuserve: "GO OS2USER", Section 9, Team OS/2. Vicci Conway (76711,1123) is the lead Teamer here. To join CompuServe, call (800)-848-8199 (USA only). Delphi: Custom Forum 41 is where the Teamers hang out on Delphi. Steve Gallagher (S.GALLAGHER) takes the main Teamer liason role here. To join Delphi, call (800) 695-4005 (USA only). Fidonet: Join us on the TEAMOS2 echo conference (on the Fidonet zone 1 backbone but available internationally). Janet Gobeille (1:382/902) is active here along with many other IBMers who join in on this conference. Steve Gallagher is the volunteer uploading IBM announcements to the International OS2 echo conference. GEnie: Go to the "OS/2" roundtable (page 1400). Kevin Royalty is an active Teamer here and sends in the GEnie announcements for this newsletter. GEnie has regularly scheduled RealTime Conferences (RTCs) which are listed in the Upcoming Bulletin Board Conferences section. To join GEnie, call (800) 638-9636 (USA only). Within IBM: See TEAMOS2 FORUM and TEAMOS2 CFORUM on the internal IBMPC conference disk. Also, check TEAMUK FORUM (UK) or TEAMCDA FORUM (Canada). Internet: No specific conference, but you will find Teamers on most of the OS/2-specific newsgroups. For Team OS/2 information on the Internet, send email to luvos2@vnet.ibm.com. OS2BBS (from IBM): Join us on the TeamOS2 CFORUM. Vicci Conway (USIB55J9 at IBMMAIL) is the forum Administrator. To join the OS2BBS, call (800) 547-1283 (USA only). Prodigy: The OS/2 Club. This Club on Prodigy has files available for downloading and messages are auto-posted. Check the "New Files" area weekly for new uploads. The Team OS/2 support liason is Gene Gough (DWJG89A). To join Prodigy, call (800) PRODIGY (USA only). Also, there are often Team OS/2 get-togethers or meetings at trade shows and technical conferences. If you plan to attend a conference, please check electronically for any Team OS/2 activity that may be planned. ═══ 9.3.1. Sending Email through the Internet ═══ Sending Email through the Internet We've had many requests asking how to contact a Teamer who is on a different electronic network. So, this table shows how to create an Internet email address for many of the systems where Teamers can be found: Network Sample address Sample re-formatted for Internet America tom214 tom214@aol.com Online Bix xxxxx xxxxx@bix.com Compuserve 76711,1123 76711.1123@compuserve.com (Note: change the comma (,) to a period (.) for the Internet address.) Delphi Barnesd Barnesd@delphi.com Fidonet Janet at 1:109/347.3479 Janet@p3479.f347.n109.z1.fidonet.org Janet Gobeille at Janet_Gobeille@f347.n109.z1.fidonet.org 1:109/347 (Note: not all Fidonet users have Internet netmail access. However, if the Fidonet address is in the Team OS/2 list, the person should have mail capability there. Fidonet addresses are reversed and prefixes added to create an internet address. The 'p' parameter is only used when sending a note to a Fidonet 'point': an address with the 4th set of digits). GEnie K.Royalty K.Royalty@genie.geis.com MCI Mail 378-4029 3784029@mcimail.com (Note: the dash in MCI Mail should not be used.) Prodigy tvkm35a tvkm35a@prodigy.com ═══ 9.4. Appendix D: Team OS/2 International! ═══ Team OS/2 International! Team OS/2 is everywhere.... not just in the USA. Team members can be found around the world. Although the international conferencing is often done in English, there are Teamers active on local bulletin boards and other conferences in many languages. This section contains any country-specific information that we can collect to assist and publicize your efforts to help other OS/2 users. If you know of some specific Team OS/2 or OS/2 conferences in your country, please send us a short note with information on how to get to them. We will be happy to re-post that information here in following newsletters to help others learn where they can also join in the fun. ═══ 9.4.1. Team OS/2 OZ : Australia ═══ Team OS/2 OZ - Australia Team Coordinator for Team OS/2 OZ: Scott Akinson IBM Internal: SCOTTA at SYDVM1 IBM Liason for Team OS/2 OZ: Peter Kelley Internet: Peter Kelly at: yellek@vnet.ibm.com ═══ 9.4.2. Team OS/2 Belgium ═══ Team OS/2 Belgium Although they do not call themselves Team OS/2, if you are looking for a group of OS/2 enthusiasts in Belgium, you might start here: OS/2 User Group Belgium ======================= The 'OS/2 User Group Belgium' is formed by a group of belgian OS/2 enthousiasts who want to share their knowledge on OS/2 with anyone who is using (or interested in using) OS/2 as his PC operating system. The 'OS/2 User Group Belgium' organizes sessions and workshops about various OS/2-related topics on a regular basis (currently every 2 months). For example, the last session was a presentation entitled 'How to install/configure OS/2'. We also publish an electronic newsletter. The first issue of our newsletter is currently available on Fidonet Belgium, in the file area OS2_B ('OS/2 Belgium file distribution'). Printed versions can be obtained on request. You can contact the OS/2 User Group, and post any of your questions about OS/2 on the Belgian FidoNet echomail area OS2.B. This echomail area is also the place where you can find the latest information on the 'OS/2 User Group Belgium' and its activities. To enroll to the 'OS/2 User Group Belgium', cut and paste the coupon below, enter the required information and send it to one of the following e-mail addresses : o Alex Wyckmans @ 2:291/716 (NetMail only) o Jerry van Laer @ 2:292/805.7 (NetMail only) ====================================================================== NAME: ADDRESS: ZIP CODE and CITY : Reachable through E-mail (Y/N) ? AT: (E-mail address here) WISHES TO (please select the appropriate option) - become a member of the 'OS/2 User Group' Belgium and to be informed about its activities - become an 'active member' of the OS/2 User Group Belgium and participate in the planning, organization and running of the sessions. ═══ 9.4.3. Team OS/2 Canada ═══ Team OS/2 Canada IBM Team OS/2 Canada Liaison: Rob Hudaj IBM Internal: RHUDAJ at CANVM2 Internet: TEAM_CND@vnet.ibm.com Rob supports Canadian Team OS/2 and user groups, coordinating the support with the US to so that Canadian Teamers and IBM Canada can work together. Canadian Teamers can contact Rob via the above Internet address if they plan any type of public event where IBM support is needed or requested. Electronic meeting places for Team OS/2: IBM BBS Denis Tonn has been doing a great job supporting the IBM BBS OS/2 conferences within Canada (ibmNET). They are widely carried outside of Canada by IBM and non-IBM BBSs. Within IBM: Teamers inside IBM have a Canadian-specific conference: TEAMCDA FORUM on IBMPC. ═══ 9.4.3.1. New Coordinator for Team OS/2 Canada ═══ New Coordinator for Team OS/2 Canada Canadian Teamers!!! I would like to first introduce myself as the new TEAMOS2 coordinator for IBM Canada. My name is Rob Hudaj and I am primarily responsible for OS/2 Technical Marketing as well as Trade Shows, Team OS/2 and User Groups. I am taking over for France Loubier is currently handling the Developer's Assistance Program (DAP). I will have a chance to meet many of you by travelling the country and visting your various regions and cities accross the Great White North. I am very enthusiastic about TEAMOS2 and look forward to meeting many of you. First of all I would like to make you aware of some of the cities that we will be visiting in the next several months. I will update this in future newsletters so that you can join me at the shows. So you ask, why should I join Rob at the shows??? Well...let me tell you why..... First of all you'll have the distinct pleasure of meeting me. That's worth a visit alone, but more importantly you'll get a chance to work in our OS/2 Test Drive Theatre and meet lots of nice people whose knowledge of OS/2 ranges from beginner to expert. These people have questions or comments they would like heard and you can directly help them by providing them with your expertice. You're probably wondering...What do I wear to this magnanimous event??? Don't worry...I even provide an exclusive 1994 TEAMOS2 Shirt for you to wear and KEEP for future demos and shows. WOW!!!! Just send a cheque or money order to : Send Rob to Florida Fund......just kidding...The shirt is free just for coming out to help and we invite you to use it again. Before I give you the list of all of the shows I would like to stress one very big show, COMDEX CANADA 94'. This show is JULY 13,14,15 in Toronto at the Toronto Metro Convention Centre in Downtown Toronto. I will provide more details as the date approaches. IBM will have the OS/2 Test Drive in the Skydome where Windows World is taking place......This will definitely be controversial and very visible for OS/2...After all we run Windows apps as well so we have every right to be there. I NEED TEAMERS!!!!! If you are available for one,two or even all three days please let me know. I will have two time slots per day for three days. They will be 9:30 - 2:00 and 1:30 - 6:00. If you can help out, please send a note to my internet ID: TEAMOS2_CND@VNET.IBM.COM Please tell me what day(s) and slot(s) you will commit to FOR CERTAIN. I have to draft lists so please be certain when you commit. Here's the list of all the shows we will be going to until the end of August: Show Name Location City SIIM Show Place Bonaventrue Montreal Comdex Metro Convention Ctr Toronto So, let's start recruiting an army of people for TEAMOS2 Canada. We currently have the second largest TEAMER population in the WORLD. Thanks for your attention and we'll talk again next issue....Rob. P.S. Next issue we will talk about how to adopt your own software store and some of the goodies I will provide to help you out. ═══ 9.4.4. Team OS/2 Denmark ═══ Team OS/2 Denmark The Team OS/2 DK Coordinator is Peter Holm: Internet: dszpholm@hp1.cbs.dk The IBM TeamOS2 Liaison for Denmark is Carsten Joost at: IBM internal: JOOST at DKIBMVM2 Internet: TEAMOS2_DK@vnet.ibm.com A recent note from Peter says: "The TEAM OS/2 DK is just about to go into aggressive action". A look at the number of Teamers in Denmark bears that out. ═══ 9.4.5. Team OS/2 Finland ═══ Team OS/2 Finland The IBM coordinator for Team OS/2 Finland is Pekka Kaukonummi: Internet: TEAMOS2_FI@vnet.ibm.com IBM internal: KAUKONUM at HEKVM IBM Finland is now actively supporting Team OS/2. Contact Pekka if you wish to get more information about this. ═══ 9.4.6. Team OS/2 Germany ═══ Team OS/2 Germany The IBM coordinator for Team OS/2 Germany is Jurgen Friedrichs: Internet: deibmjx7@ibmmail.com IBM internal: N90JF at STUTVM3 IBM Germany is now planning to support Team OS/2 in Germany. Also, there is very strong support for OS/2 users in user groups and on Fidonet and Compuserve. A German language Fidonet conference (TEAMOS2.GER) has been started for Team OS/2. We'll be posting information on where to find this conference in the next newsletter. ═══ 9.4.7. Team OS/2 Italy ═══ Team OS/2 Italy by Guiseppe Rossano IBM Team OS/2 Italy Coordinator: Guiseppe Rossano (IBM). Looking at the great activities made by you all around the world, some people from the Italian OS/2 BBS, as well as from the Italian DAP BBS Front End and me asked ourselves: "why do we not create our own Team OS/2?". So, we did. We discuss the Team itself, the experiences made by the other Teams everywhere and the activities we are planning to organize in the future. Don't worry, all the discussions are in Italian ..... ! ! Team OS/2 Italy has its own Team OS/2 newsletter (in Italian). Fabio Vinciguerra puts that out for Team OS/2 Italy and it will soon also be available world-wide through the Fernwood OS/2 file collection so that others can enjoy it. Joining Team OS/2 Italy It is possible to join and participate to Team OS/2 Italy. How ? We usually meet on the IBM Semea PSP BBS in our local TeamOS2 Area, so if you would like to join us, you can find us there. Leave your name, address, e-mail address, phone numbers and OS/2 activities in a message addressed to me, Giuseppe Rossano. The IBM Semea PSP BBS in Italy telephone number is 02 - 7534412 and the access is free of charge. If you are a DAP Member, you can do the same from the IBM Semea DAP BBS. BBS Network Support - Italy IBM DAP BBS (+39) 02 - 7534402 Since December 1992 is actively working the Italian DAP BBS Front End. It collects more than 250 members and supported about 5000 calls during this year. Please contact Giuseppe Rossano to get more information about the Italian Developers Assistance Program itself. IBM PSP BBS (+39) 02 - 7534412 The Personal Software Products BBS started during the "OS/2 Forum" event we had in Milan at the end of September. The BBS is dedicated to support and deliver as much as possible for OS/2 End User. The access is free of charge and more than 1.5 Gigabytes are on line !!!! The Pletora of OS/2 BBS's Yes, currently in Italy you can find many available BBS dedicated to OS/2 !!!!!!. They are making an huge job delivering files and conferences as well, supporting and boosting the OS/2 in ITALY. My personal greetings to them !!!! Contact Information Team OS/2 Italy: Giuseppe Rossano (nickname: Ross) Mail Address: Giuseppe Rossano (MiSeg526) IBM Semea spa Circonvallazione Idroscalo 20090 Segrate Italy phone: +39-2-59625289 fax : +39-59629199 VNET (IBM Internal only): IT33201 at Vimvmoa Internet E-Mail: Giuseppe_Rossano@VNET.IBM.COM BBS: IBM Semea PSP BBS phone number: +39 - 2 - 7534412 IBM Semea DAP BBS phone number: +39 - 2 - 7534402 ═══ 9.4.8. Team OS/2 Korea ═══ Team OS/2 Korea The IBM TeamOS2 Liaison for Korea is James McKenzie at: Internet: fkj6-jcis-com@seoul-emh1.korea.army.mil Per a note from a Team member in Korea: We are bringing in most of the OS/2 FidoNet echos. A movement is afoot to bring in the main OS/2 FidoNet echo. We hope to have it here in country within the month. There are several supporters of OS/2 here in Korea. A special mention is going out for Mr. Hugh Preston, a computer systems operator/administrator at Osan AB. Though his efforts, we have most of the newer OS/2 files imported to a system here in the Republic of Korea. This allows most of the users of OS/2 to keep current with shareware and testware OS/2 programs. OS/2's popularity is growing over here. There are 20 FidoNet BBSs and about 1/2 are using OS/2 as their primary operating system. There is also a Fidonet echo: ROK_OS2. The purpose of this echo is to support OS2. The echo is available to any Fidonet node and Fidonet point that exists within the Republic of Korea. It is available Free of Charge. There are several FidoNet BBSs that carry the FidoNet OS/2 echos and the Korean OS/2 echo. These BBSs are: o The Expatriate's Retreat 82-2-749-7557, located in Seoul, o The Morning Calm, 82-333-691-3060, Songtan (OSAN AB), o The Blue Note, 82-333-665-8969, Songtan, o Fast Times, 82-333-691-7846, Songtan (OSAN AB), o Shareware Shoppe, 82-333-690-3309, Anjung-ri (Camp Humphries) ═══ 9.4.9. Team OS/2 NL: the Netherlands ═══ Team OS/2 Netherlands Team OS/2 Coordinators: Michael Dag and Anton Versteeg Michael Dag and Anton Versteeg are the primary Team OS/2 NL contacts. (The photo shows Anton on the left, Michael on the right). Team OS/2 NL usually "hangs out" on the IBM OS/2 BBS in their local TEAMOS2 Area. To join, call the BBS at 030-334711 (access is free of charge). Leave your name, address, email address, phone number, and OS/2 activities in a message addressed to Michael Dag. There is also an IBM internal conference for Belgium, Netherlands, and Luxembourg called TEAMBNL FORUM on IBMPC. ═══ 9.4.10. Team OS/2 Norway ═══ Team OS/2 Norway The IBM TeamOS2 Liaison for Norway is Kjell TМrnby at: Internet: TEAMOS2_NO@vnet.ibm.com IBM internal: TORNBY at OSLOVM ═══ 9.4.11. Team OS/2 Singapore ═══ Team OS/2 Singapore Team OS/2 Coordinator: YAP Ken Ann (IBM Singapore) The new baby in Singapore is an OS/2 User Group. Many of the keen and vocal advocates of OS/2 are Fidonet BBS Sysops and university students, and they have requested Team OS/2 status. I'm sure we're all interested in hearing what they will be doing to encourage the use and spread of OS/2, and they will be providing further updates as to how to reach them in later issues of this newsletter. ═══ 9.4.12. Team OS/2 Sweden ═══ Team OS/2 Sweden The IBM TeamOS2 Liaison for Sweden is Mats Pettersson. He's been very active in supporting Team OS/2 activities in Sweden. To contact him, use any of the following: Internet: TEAMOS2_SV@vnet.ibm.com IBMMail: seibm3nl at IBMMail IBM internal: petter at stovm1 Or leave a message on the IBM PSP BBS: 46-8-793-2200 ═══ 9.4.13. Team OS/2 UK ═══ Team OS/2 UK Team Coordinator for the UK: David C. Partridge (IBM) IBM internal: TEAMUK at ASICVM1 Internet: TEAMUK@vnet.ibm.com We have support from various IBM UK organizations and David C. Partridge has volunteered to work with them and with other Teamers to try to provide better support for Team OS/2. Within IBM, there is a UK-specific online conference for Team OS/2 called TEAMUK FORUM on IBMPC. ═══ 9.4.14. Team OS/2 USA: United States ═══ Team OS/2 US In the next newsletter, this section will contain a list of the USA volunteer regional coordinators for Team OS/2 including contact information for each. ═══ 9.5. Appendix E: Team OS/2 Activities support by IBM ═══ Team OS/2 Activities support by IBM This section contains information on specific activities and events where IBM PSP is actively supporting Team OS/2. However, if you are looking for support that doesn't fall within one of the following categories, please contact us to discuss. At this time, major activities that are supported include: 1. Support for public OS/2 demos (including those at stores or universities) 2. Support for local OS/2 resellers ═══ 9.5.1. Support for Public OS/2 Demos ═══ If you're planning to do a demo for a group of people or for a public event, please contact IBM Team OS/2 Support. Examples of supported demos include public demos at universities, PC fairs, hamfests, shopping center malls, or OS/2 days at local retailers. We would like to know: o Where the demo will be done (name of school, store, etc.) o Date and location of scheduled event (city, state, country) o Number of Teamers involved in doing or supporting the demo o Number of people expected to attend and see your demo o If this is a public demo at a software retail store, also send the number of store clerks expected to be working during your demo. o Your name, shipping address, and telephone number We would like to help with a 'Team OS/2 demo pack' with some things to support your demo and to give away during it. Since the contents will vary according to the event, we'll discuss what this will consist of after receiving your request. (Note: this 'demo pack' is not intended for user group meetings.) Then after your event, we would like a report on it including, but not limited to: o Names and addresses of all the Teamers involved in the activity o Pictures, Pictures, Pictures. Please take pictures of the Teamers in this activitiy, and send them to us with your report. We would like to include your pictures in future newsletters. o Number of people who saw your demo or tried OS/2 during that time. o How did it go? Tell us what went well, what didn't, what advice you'd have for others doing this? Also, what suggestions do you have for our Team OS/2 support in the future. ═══ 9.5.2. Team OS/2 Support for local retailers selling OS/2 ═══ If you have a local retail store that is selling OS/2, we encourage you to 'Adopt a Store'. Meet the employees, answer their questions on OS/2, encourage them to stock it, visit them on a regular basis if you can. If you adopt a store that is carrying OS/2 but doesn't have any OS/2 marketing 'support' (such as demo disks, z-cards, etc.), please contact us with the following information: o Name and address of store o Name of the store manager o Does the store have a demo OS/2 system (or will they?) We'll send you a 'Team OS/2 Store Pack' for you to give to them. This contains: OS/2 'Z-cards' (flyer with OS/2 information) OS/2 demo disks OS/2 post-its and pens for store employees A 'monitor topper' if they are running OS/2 Catalogs from sources of OS/2 merchandise Note: at this time we are only prepared to offer this support within the US. However, if there are Teamers outside the US who are seriously interested in requesting one of these packs, please EMAIL or FAX your inquiry to us as given in Appendix A and we'll see what we can arrange. ═══ 9.6. Appendix F: OS/2 User Group Informaton ═══ OS/2 User Group Information The User Group Appendix has grown so much with the addition of the User Group Listing, that it's been broken up into three sections: Support for OS/2 demos at User Groups User Group and OS/2 SIG Registration Information OS/2 User Group and SIG Listing ═══ 9.6.1. Support for OS/2 demos at User Groups ═══ Support for OS/2 demos at user groups To arrange for an OS/2 demo or to support a planned OS/2 demo for a user group, contact one of the following (The 'store demo pack' is not intended for user group presentations of OS/2.): Internet: ibmpcug@vnet.ibm.com Inside IBM: IBMPCUG at AUSVM1 Fax: Gene Barlow at 512 823-3252 Mail: Gene Barlow IBM PSP User Group Relations P.O. Box 201449 Austin, TX 78720-1449 ═══ 9.6.2. User Group and OS/2 SIG Registration Information ═══ TO: All PC User Group Officers, all OS/2 User Group Officers and OS/2 SIG Officers: Please help us (IBM) update our database. As we enhance our User Group support programs and explore alternate ways of communicating, we need to gather additional information on each user group as well as to update any obsolete information. Please fill out as much information as you can on your User Group or SIG. Then return the completed information to IBM PSP User Group Relations at one of the addresses below: Mail: Gene Barlow IBM 11400 Burnet Rd. INTERNAL ZIP 2996 Austin, TX 78758 FAX: (512)823-3252, ATTENTION: GENE BARLOW Internet: ibmpcug@vnet.ibm.com To send to an Internet address from CompuServe, type the following on the 'send to' line: INTERNET: ibmpcug@vnet.ibm.com THANKS for your help! NOTE: Where the survey asks for an email address, please provide the full userid and name of the service (ie. CompuServe, Internet, Prodigy, MCI Mail, IBMLINK, etc.) --------------------------------------------------------- IF YOU ARE FILLING THIS FORM OUT FOR A SIG (SPECIAL INTEREST GROUP), PLEASE PUT THE SIG NAME, ADDRESS, OFFICERS, ETC. WHERE IT SAYS CLUB. --------------------------------------------------------- ABOUT YOUR GROUP AND HOW TO REACH YOU: WHAT IS THE CLUB OR SIG NAME AND PERMANENT MAILING ADDRESS? Club Name: Address: Address: City/State/Zip Code: Country: IF DIFFERENT, WHAT IS THE CLUB/SIG SHIPPING ADDRESS (FOR UPS SHIPMENTS, CANNOT BE A US POST OFFICE BOX)? Ship to Name: Address: Address: City/State/Zip Code: Country: HOW CAN PEOPLE GET IN TOUCH WITH YOUR GROUP OR SIG? Information Phone: BBS Phone: Email: ---------------------------------------------------------- IMPORTANT PEOPLE IN YOUR GROUP: WHO IS THE CLUB/SIG PRESIDENT? Name: Daytime Phone: WHO IS THE PROGRAM CHAIRPERSON? Name: Daytime Phone: DOES YOUR CLUB/SIG HAVE A NEWSLETTER? Do you accept vendor advertising? Who is your editor? Daytime Phone: -------------------------------------------------------- OS/2 INVOLVEMENT: DOES YOUR CLUB HAVE ONE OR MORE OS/2 SPECIAL INTEREST GROUPS (SIG'S)? IF SO, FOR EACH SIG, PLEASE PROVIDE THE FOLLOWING: IGNORE IF ENTIRE FORM IS FOR AN OS/2 SIG. SIG Name: SIG Leader's Name: Daytime Phone: DID YOUR GROUP/SIG HAVE AN OS/2 PRESENTATION IN 1992/93? WHEN? Who presented? WOULD YOU BE INTERESTED IN AN OS/2 PRESENTATION BY IBM? IF THIS IS AN OS/2 SPECIFIC USER GROUP OR SIG, WHAT TOPICS WOULD YOU LIKE TO HAVE PRESENTED? ---------------------------------------------------------- MEETINGS, MEMBERSHIP, ETC.: WHAT IS YOUR MEETING DAY? WHAT IS YOUR MEETING TIME? WHERE DO YOU MEET (PLEASE INCLUDE NAME OF BUILDING AND ROOM NUMBER IF APPROPRIATE)? PLEASE ANSWER THE FOLLOWING FOUR QUESTIONS PERTAINING TO SIZE, BOTH FOR THE MAIN GROUP AND FOR EACH SIG LISTED ABOVE: What is the size of your membership? What is the largest number of attendeees you have had recently? What is the smallest number of attendees you have had recently? What is the average number of attendees at your meetings? --------------------------------------------------------- CAN WE GIVE YOUR GROUP'S INFORMATION OUT? We would like to make the list of User Groups public information to vendors, those users looking for local groups, etc. WOULD YOU OBJECT TO OUR MAKING THIS INFORMATION PUBLIC? *********************************************** We appreciate your help! ═══ 9.6.3. OS/2 User Group and SIG Listing ═══ OS/2 User Group and SIG Listing as of May 9, 1994 To add your group or update your listing, send an Internet note to IBM's User Group Relations at ibmpcug@vnet.ibm.com. Central Alberta OS/2 User Group (403)448-1434 Greenwood Business Centre c/o BRIDGE Scientific Services 205, 10607 - 82 Street Edmonton AB T6A 3N2 Canada ***************************** Multitasking SIG Greater Victoria PC Users Assoc. 3073 Donald St Victoria BC V9A 1Y1 Canada ***************************** OS/2 LAN Users Group c/o Tracey Kerr, IBM Canada Ltd 1803 Douglas St, 2nd floor Victoria BC V8T 5C3 Canada ***************************** Vancouver PC Users' Society, OS/2 SIG c/o Jonathan Story P.O. Box 12 Vancouver BC V6C 2L8 Canada ***************************** Victoria OS/2 User Group 2518 Wentwich Road Victoria BC Canada ***************************** Winnipeg OS/2 User Group c/o Paul Marcino P.O. Box 2914 Winnipeg MB R3C 4B5 Canada ***************************** Atlantic OS/2 Users Group c/o Natalie Wilson, IBM Canada Ltd 1969 Upper Water St, 12th floor Halifax NS B3J 3R7 Canada ***************************** North Bay OS/2 Users Group c/o Michael Lavallee 790 Laurentian Ave. North Bay ON P1B 7V2 Canada ***************************** Ottawa OS/2 Users Group (613)788-6020 IBM Canada Ltd, -ATTN: Karen Wright 55 Metcalfe Street Ottawa ON K1N 8X1 Canada ***************************** Personal Computer Club of Toronto, OS/2 SIG PO Box 5429 Station A Toronto ON M5W 1N6 Canada ***************************** London OS/2 Users Group (519)680-0585 John Roesner c/o Links Custom 1000 Pond Mills Rd London Ont N6N 1A2 Canada ***************************** Kawartha Computer Club, OS/2 SIG (705)939-1204 460 Scriven Rd. Bailieboro Ontario K0L 1B0 Canada ***************************** OS/2 Corporate Focus Group (416)348-5212 c/o George Oliver TCS (Canada) Ltd 700 Dorval Dr. Suite 202 Oakville Ontario L6K 3V3 Canada ***************************** Toronto OS/2 Sysops (TorontOS/2) (416)480-0360 c/o John Chamberlain 126 Celest Dr Scarborough Ontario M1E 2V1 Canada ***************************** Club des Utilisateurs d'OS/2 de Montreal (514)382-9858 10214 Ave Peloquin Montreal QC H2C 2J8 Canada ***************************** Estrie Area OS/2 User Group (819)565-3666 c/o Francois Menard P.O. Box 142 Sherbrooke QC J1H 5H8 Canada ***************************** Montreal OS/2 Users Group c/o Gilbert Lefebvre 807 Millington Greenfield Park Quebec J4V 1R8 Canada ***************************** Club OS/2 de Quebec c/o Gilles Kirouac Systemes Myriades 3652 Chemin St-Louis Ste-Foy Quebec G1W 1S9 Canada ***************************** Regina OS/2 User Group c/o P Takis Skagos 3438 Keohan Cr Regina SK S4V 1J5 Canada ***************************** OS/2 User Group of Flensburg +49-461-32880 c/o Olaf Scherdin Swinemuender Str. 3 24944 Flensburg Germany ***************************** Christchurch OS/2 User Group c/o Steve Carr P.O. Box 3712 Christchurch 8001 New Zealand ***************************** Caribbean OS/2 Workgroup Segovia 705 Hato Rey PR 00918 ***************************** Cape Town OS/2 User Group 021-4862078 P.O. Box 4034 c/o Glenn Fermoyle Cape Town 8000 South Africa ***************************** Kharkov OS/2 User Group 7 (0572) 32-1062 47 Lenin Ave. Institute for Low Temperature Physics and Engineering Kharkov 310164 Ukraine ***************************** Alaska Computer Society, OS/2 SIG c/o Jacquelyn M. Briskey (907)562-0105 P.O. Box 240945 Anchorage AK 99524 ***************************** Phoenix PC Users' Group, OS/2 SIG (602)222-8511 c/o Bill & Esther Schindler 28824 North 57th St Cave Creek AZ 85331 ***************************** OS/2 User Group for Northern Arizona c/o Keith Wood 1448 E. Maricopa Cottonwood AZ 86326 ***************************** Sierra Vista IBM PC UG, OS/2 SIG c/o Kevin McCrory 4931 Loma Loop Sierra Vista AZ 85635 ***************************** Tucson Computer Society, OS/2 SIG c/o John Aucott P.O. Box 1489 Tucson AZ 85702 ***************************** Bay Area OS/2 User Group (415)948-9186 c/o Guy Scharf, Software Architects Inc 2163 Jardin Dr Mountain View CA 94040-2253 ***************************** Channel Islands PC UG - OS/2 Corner (805)388-8452 c/o Len Zakas P.O. Box 1213 Camarillo CA 93011 ***************************** Fresno PC Users Group, OS/2 SIG (209)229-0473 c/o Sandeleh Francis 6751 N. Blackstone Ave. #395 Fresno CA 93726-6137 ***************************** Hughes Aircraft OS/2 User's Group (310)816-6185 c/o Jamie Jemison Bldg. C05, Room 2070 1600 Forbes Way Long Beach CA 90810 ***************************** Ripon PC User Group, OS/2 SIG c/o Loyd Reedy 1146 7th St. Ripon CA 95366-2569 ***************************** Greater South Bay PCUG, OS/2 SIG (213)621-5181 c/o Fred Zimble IBM Building 879 190th St Gardena CA ***************************** High Desert OS/2 Users Group (805)258-4312 8 Cypress Avenue c/o Anthony Ricciotti Edwards CA 93523 ***************************** Inland Empire OS/2 Users Group (609)621-8555 ext. 3197 c/o Scot Gould, PhD Keck Science Center 925 North Mills Ave Claremont CA 91711-5916 ***************************** Orange County IBM PCUG, OS/2 SIG c/o Mike Lyons P.O. Box 1779 Brea CA 92622-1779 ***************************** Long Beach IBM Users Group-OS/2 SIG (310)590-4554 330 Molino Ave Long Beach CA 90814 ***************************** Los Angeles OS/2 Technical Architect Group (818)989-4423 c/o Alan Duboff 6507 Whitaker Ave Van Nuys CA 91406 ***************************** Los Angeles OS/2 User Group (805)584-8732 c/o Paul Duncanson Jr 3008 Texas Ave Simi Valley CA 93063-1963 ***************************** Naval Postgraduate School, OS/2 SIG (408)656-2520 c/o Michael Schievelbein NPS Code ECEL Monterey CA 93943 ***************************** OS/2 User Group (415)297-7881 c/o Gerald Brown World Savings and Loan 794 Davis St San Leandro CA 94577 ***************************** Sacramento PC User Group, OS/2 SIG (916)641-4007 P.O. Box 460 Cedar Ridge CA 95924 ***************************** North Orange Cty Computer Club, OS/2 SIG P.O. Box 7283 Huntington Beach CA 92615-7283 ***************************** San Diego OS/2 User Group (619)987-5955 c/o Craig Swanson 11080 Camino Propico San Deigo CA 92126 ***************************** San Francisco OS/2 Users Group (800)426-AOSI c/o Bob Barber, AOSI 250 World Trade San Francisco CA 94111 ***************************** San Francisco PC Users Group-OS/2 SIG (415)346-2644 c/o Hank Stephenson 465 Laidley San Francisco CA 94118 ***************************** Teenage OS/2 Users Group c/o Jeremy Stadlberger 3817 22nd St. San Francisco CA 94114 ***************************** San Jose IBM Club PC Club, OS/2 SIG (408)284-6694 c/o Jerry Silverstein IBM Storage systems Division 5600 Cottle road L63/088-C106 San Jose CA 95193 ***************************** Southern California OS/2 User Group (714)532-2298 982 N Batavia St Unit B-11 Orange CA 92667 ***************************** Tule Frog Computer Club, OS/2 SIG (209)733-4875 c/o Tony Ermie P.O. Box 1373 Visalia CA 93279 ***************************** Old Colorado I/S OS/2 Users Group (719)471-8306 2423 Hagerman St Colorado Springs CO 80904-3228 ***************************** Rocky Mountain OS/2 User Group c/o Robert Saenz, ISSC 5600 North 63rd St Boulder CO 80314 ***************************** New York OS/2 Users Group (NYPC) (203)255-2979 c/o William H Zack & Associates 10 Robert Ct Fairfield CT 06430 ***************************** New England OS/2 User Group c/o Ron Beauchemin ABB C-E Services Inc. 200 Great Pond Dr. Windsor CT 06095 ***************************** Central Florida Computer Soc.-OS/2 SIG c/o Homer Whittaker 1501 Magnolia Avenue Winter Park FL 32789 ***************************** Ft Lauderdale Computer UG, SIG-32 (305)748-7237 c/o Steve Matus 8461 NW 31st Place Sunrise FL 33351-8904 ***************************** Miami OS/2 Users Group (305)256-3948 8780 SW 82 St Miami FL 33173-4126 ***************************** PC User's Group of Jacksonville,OS/2 SIG (904)221-5628 c/o Brad Davis P.O. Box 47197 Jacksonville FL 32247-7197 ***************************** South Florida OS/2 User's Group (407)276-2945 c/o Doug Azzarito 2399 NW 30th Rd Boca Raton FL 33431-6212 ***************************** NW Florida OS/2 User Group 5736 Bronco Place Milton FL 32570-4003 ***************************** Tampa Bay OS/2 Users Group (813)786-4567 c/o Tim Bryce, M Bryce & Associates, Inc 777 Alderman Rd Palm Harbor FL 34683 ***************************** Atlanta OS/2 Users Group (404)455-4177 c/o Robert Cannon 3070 Presidential Dr Suite 220 Atlanta GA 30340 ***************************** Des Moines OS/2 User Group (515)276-7060 c/o Bob Wruck 12824 NW 127th Ct Des Moines IA 50325 ***************************** OS/2 SIG (319)273-6460 University of Northern Iowa Gilchrist 255 Cedar Falls IA 50614-0007 ***************************** Central Illinois OS/2 Users Group (217)524-0455 c/o Britt Hagen Il Health Care Cost Containment 4500 South 6th St Rd #215 Springfield IL 62703-5118 ***************************** Champaign-Urbana OS/2 User's Group (217)367-3817 c/o Melissa Woo, Dept of Physio & Biophysics 524 Burrill Hall 407 S Goodwin Ave Urbana IL 61801 ***************************** Chicago Computer Society, OS/2 SIG (312)721-5476 c/o Technical Resource Center 8020 S Phiilps, Suite #2 Chicago IL 60617 ***************************** Downton Chicago OS/2 User Group (312)245-4003 c/o Timothy F. Sipples One IBM Plaza (mail code 07-SS4) 330 N Wabash Chicago IL 60611 ***************************** North Suburban Chicago OS/2 User Group (708)317-7405 c/o William M Mercer Inc c/o James R Schmidt 1417 Lake Cook Rd Deerfield IL 60015 ***************************** Western Suburban Chicago OS/2 User Group (708)742-0700 x-2170 c/o Dwight Cannon, CR Industries 888 N State St Elgin IL 60123 ***************************** Baton Rouge OS/2 User Group (504)753-9637 c/o David Arbour 6333 Feather Nest Lane Baton Rouge LA 70816-2733 ***************************** Boston Computer Society-OS/2 SIG (508)369-3918 c/o Marcia Gulesian 1073 Main St Concord MA 01742 ***************************** MIT OS/2 Technical Users' Group (617)253-1938 MIT room 38-591 77 Mass Ave Cambridge MA 02139 ***************************** Capital PC User Group, OS/2 SIG (301)762-6755 c/o Rod Wright 51 Monroe St, Plaza East Two Rockville MD 20850 ***************************** Central Mayrland Micro UG, OS/2 SIG c/o Paul Demmitt 9337 Angelina Circle Columbia MD 21045-5110 ***************************** Hagerstown Computer Club, OS/2 SIG (301)733-7312 c/o Eric B Erickson 12 West Magnolia Avenue Hagerstown MD 21742-3347 ***************************** Delta DOS User's Group, OS/2 SIG (906)786-0809 c/o Dr. John G. Faughnan College of Human Medicine 2500 Seventh Ave. South #120 Escanaba MI 49829-1196 ***************************** Users' PC Organization, OS/2 SIG c/o Skip Osterhus 3631 E. Meadow St. Okemos MI 48864 ***************************** West Michigan OS/2 User Group c/o Mary DeVries Spartan Field Engineering 537 76th St. SW Grand Rapids MI 49509 ***************************** Minnesota OS/2 Users Group (612)869-7956 c/o Marcus Krumpholz 7300 12th Ave S Minneapolis MN 55423 ***************************** Twin Cities PC User Group, OS/2 SIG c/o John Bald 5701 Normandale Rd. Edina MN 55424 ***************************** Mid-Missouri OS/2 User Group (800)385-7074 x2884 c/o Phillip Wilson P.O. Box 30645 Columbia MO 65205-0645 ***************************** Heartland Windows User Group, OS/2 SIG c/o Connie Nusser, IBM Corp. 2345 Grand Ave, 4 Sattellite Kansas City MO 64108 ***************************** Jackson County PC User's Group - OS/2 SIG 1209 Canal St. Pascagoula MS 39567 ***************************** Charlotte OS/2 User Group c/o Bill Calvin G-A Technologies P.O. Box 31474 Charlotte NC 29601 ***************************** Triangle OS/2 User Group (919)254-2238 c/o Steve Gallagher P.O. Box 98461 Raleigh NC 27624-8461 ***************************** Lincoln OS/2 Users Group (402)471-4857 State of Nebraska, Central Data Proc Nebraska State Office Bldg, Lower Level c/o Dottie Smith Lincoln NE 68509 ***************************** Omaha OS/2 Users Group c/o Finis Cook, IBM Corporation 450 Regency Pkwy Omaha NE 68114 ***************************** New Hampshire OS/2 User Group (603)446-7307 c/o Frank Richards P.O. Box 71 Marlow NH 03456 ***************************** Assoc. of PC Professionals-OS/2 SIG (609)779-0202 c/o Nick Cvetkovic 808 Richard Rd Cherry Hill NJ 08034 ***************************** Northern NJ OS/2 User's Group (201)762-6086 280 W Mount Pleassant Ave ATTN: Bruce Leiwant Livingston NJ 07039-2729 ***************************** OS/2 User's Group of Monmouth County (908)775-4784 c/o Keith Brodhead, Jr 71 Stockton Avenue, #4 Ocean Grove NJ 07756 ***************************** Central Jersey PCUG, OS/2 SIG c/o Peter Cohen 1112 Ruby Dr. Toms River NJ 08753 ***************************** Capital District OS/2 User Group 158 Brookline Rd Ballston Spa NY 12020 ***************************** Danbury Area Computer Soc.-OS/2 SIG (914)669-9622 c/o Don Pearson, Distributed Data Proc Corp Crichton Castle de Lancey Rd North Salem NY 10560-9763 ***************************** Long Island OS/2 User's Group (516)349-3670 c/o Phil Mandato IBM 2 Jericho Plaza Jericho NY 11753 ***************************** OS/2 Jam Session for Finance & Securities (212)493-2717 IBM Corporation c/o Edward Hasicka 33 Maiden Ln, 14th Floor New York NY 10038 ***************************** Rochester OS/2 User's Club (716)594-0943 c/o Jerry Seward 5 Spicewood Lane Rochester NY 14624-3117 ***************************** Rockland PC Users Group, OS/2 SIG (914)634-6618 c/o H Stanley Smith 9 Chestnut Grove Ct New City NY 10956-2713 ***************************** Capital District Computer Enthusiasts, OS/2 SIG P.O. Box 1910 Schenectady NY 12301 ***************************** Central NY PC Users Group, OS/2 SIG c/o Stewart Davis 4760 Broad St. Syracuse NY 13215 ***************************** Westchester OS/2 Users Group (800)995-0400 42 Barker Ave, Suite 4G White Plains NY 10601 ***************************** Columbus Computer Society, OS/2 SIG (614)225-3555 c/o David Jackson 140 E. Town St. Columbus OH 43215 ***************************** Dayton Microcomputer Assoc, OS/2 SIG (513)745-0500 x443 c/o Donald Purnhagen 4030 Hackview Ct Dayton OH 45424 ***************************** Far West OS/2 Professionals (216)734-0287 c/o Andrew J Nicola 4832 Clague Road North Olmsted OH 44070-3760 ***************************** Greater Cleveland PC UG-OS/2 SIG (216)351-2120 c/o Charlie Sweet IMax Associates 981 Keynote Circle, Suite 2 Cleveland OH 44131 ***************************** TEAM OS/2 Cincinnati Users Group (513)762-2168 c/o Kevin Royalty 11460 Mill Rd Cincinnati OH 45240 ***************************** Cincinnati PC Users Group, OS/2 SIG c/o John Kozacik 3723 Petockey Ave. Cincinnati OH 45227 ***************************** Nationwide OS/2 User Group 3 Nationwide Plaza Mailstop 3-09-02 Columbus OH 43215 ***************************** Tulsa Computer Prof. User's Assoc. OS/2 SIG (918)493-4755 IBM, 2 Warren Place 6120 South Yale Tulsa OK 74136 ***************************** Tulsa Computer Society, OS/2 SIG (918)622-3417 P.O. Box 690180 Tulsa OK 74169 ***************************** Portland PC Users Group, OS/2 SIG c/o Lee Higbie 1353 Troon Dr West Linn OR 97068 ***************************** TEAMOS2.PDX (503)224-6900 c/o Albert Gaylord 5425 SW Seymour St Portland OR 97221 ***************************** Computer Users of Erie, OS/2 SIG (814)866-5396 c/o Tom Kuklinski PO Box 1975 Erie PA 16507-0975 ***************************** Lancaster Microcomputer Users Group, OS/2 SIG c/o Henri McVey 714 N. Marshall St. Lancaster PA 17603-2162 ***************************** Delaware Valley OS/2 User Group (302)477-0190 c/o Tim Howey 30th Street Station Philadelphia PA 19105 ***************************** Pittsburgh OS/2 User Group (412)237-4769 c/o Nick Vucich, IBM Corporation 4 Allegheny Center, 2nd Floor Pittsburgh PA 15212 ***************************** Palmetto PC Club, OS/2 User Group (803)735-6059 c/o Paul S Beverly P.O. Box 10 3C2 Columbia SC 29202 ***************************** Upstate IBM PC Users Group, OS/2 SIG (803)246-3779 c/o Philip Yanov PO Box 5521 Greenville SC 29606 ***************************** Chattanooga OS/2 Users Group c/o Steve Harris, TVA MP 3B-C 1101 Market St. Chattanooga TN 37402 ***************************** East Tennessee PC UG-OS/2 SIG (615)584-8482 c/o Arnold Sprague 808 Fairfield Dr Knoxville TN 37919-4109 ***************************** Nashville Area OS/2 Users Group (615)731-5649 c/o DRT Systems International 402 BNA Dr Suite 403 Nashville TN 37217 ***************************** Alamo PC Organization, OS/2 SIG (210)493-3845 c/o Tim Hoke 14118 Kings Meadow San Antonio TX 78231 ***************************** Central Texas PCUG, OS/2 SIG (512)459-0026 c/o John Rothgeb 6810 B Lexington Road Austin TX 78758 ***************************** Dallas/Ft Worth OS/2 User's Group (817)963-9566 c/o Toby Pennycuff 1211 Wilshire Blvd Arlington TX 76012-4623 ***************************** Houston Area League of PC Users-OS/2 SIG (713)922-1614 c/o Daryle Swink 10700 Fuqua #303 Houston TX 77089 ***************************** OS/2 Users Group (512)471-4291 c/o Howard Hyten 1200 Barton Hill Dr, #222 Austin TX 78704 ***************************** Golden Triangle PC Club, OS/2 SIG (409)880-8193 c/o Ira Wilsker 5770 Clint Ln Beaumont TX 77713-9531 ***************************** Southwest International PC Club, OS/2 SIG (800)527-4062 c/o Andrew Gnoza III 824 Marimba Dr El Paso TX 79912-4950 ***************************** Texas A&M OS/2 Users Group c/o Neal Krawetz Dept of Computer Science Texas A&M University College Station TX 77843 ***************************** Utah Computer Society, OS/2 SIG (801)583-8544 c/o Bob Angell AIMS 1238 Fenway Avenue Salt Lake City UT 84102-3212 ***************************** Mid-Atlantic OS/2 User Group (804)422-6692 1478 Petite Ct Virginia Beach VA 23451-6013 ***************************** Richmond PC User's Group, OS/2 SIG c/o Frank McKenney McKenney Associates 3464 Northview Place Richmond VA 23225 ***************************** Burlington OS/2 User Group (802)862-7451 c/o Bruce Alvarez 52 Central Avenue South Burlington VT 05403 ***************************** Pacific Northwest OS/2 User Group (206)784-3673 1727 NW 61st St #2 Seattle WA 98107 ***************************** Central Wisc. Computer Soc.-OS/2 SIG (715)344-3137 c/o Joe Mangal 3440 Evergreen Dr #4 Plover WI 54467 ***************************** Fox Valley Tech College PC UG-OS/2 SIG (414)730-4700 x2075 1825 N Bluemound Dr Appleton WI 54913 ***************************** IBM Wisconsin OS/2 Users Group (414)223-6147 c/o Yi-sen An, IBM Corporation 411 E Wisconsin Ave Milwaukee WI 53202 ***************************** Madison PC User's Group, OS/2 SIG (608)267-9117 P.O. Box 2598 Madison WI 53701-2598 ***************************** Milwaukee Area IBM PCUG, OS/2 SIG 5870 Dunvegan Dr. New Berlin WI 53146-4808 ***************************** Personal Systems Society 44-869-240414 20 CSG/MW APO AE 09466 ***************************** RAMchip PC Users Group, OS/2 SIG 200th TAMMC CMR 429, Box 1079 APO AE 09054 Kaiserslautern ***************************** ═══ 9.7. Appendix G: Team OS/2 Merchandise ═══ Team OS/2 Merchandise Lees Keystone will be stocking special items for Team OS/2. You can contact LK for orders and pricing information at the following: Phone: (800) 717-7666 (USA only) Phone: (914) 273-6755. Fax: (914) 273-9187. They are now carrying white Team OS/2 tshirts (with a large 6-color logo on the front). They also have golf shirts with the colored Team OS/2 logo embroidered on the front where a pocket would have been. The golf shirts are available in green, red, and blue. They also carry embroidered Team OS/2 patches (2 1/2" x 2 3/8"). It would be great on hats, jackets, etc. You'll be seeing these shirts (both the golf shirts and the tshirts) as more OS/2 demos and other public events are planned. From now on, IBM Team OS/2 support will be sending these out for the "uniforms" for the teamers who are working these events instead of the shirts with the OS/2 logo. The OS/2 shirts will still be used for other purposes, but Team OS/2 shirts will only be sent for the volunteers. At this time, we're not planning to send out the embroidered patches, however they look very good. They were designed and stocked based on many requests by Teamers. ═══ 9.8. Appendix H: Team OS/2 Information for IBM'ers ═══ Team OS/2 Information for IBMers ■ Do you work with OS/2 customers, but have NEVER heard of "Team OS/2"? ■ Are you hearing of "Team OS/2", but don't know what it is? ■ Have you heard of Team OS/2, but would like to know more? ■ Do you want to know how to get information about Team OS/2 that is current and useful? The most comprehensive information on Team OS/2 is in TEAMOS2 PACKAGE on MKTTOOLS. This includes: ■ A current list of Team OS/2 members (updated monthly) ■ The current Team OS/2 newsletter (updated monthly). This contains: Definition of Team OS/2 How to join Where to find Team OS/2 members on electronic BBS's Reports from recent Team OS/2 activities Status of Team OS/2 internationally What support IBM PSP offers for Team OS/2 ■ Team OS/2 logo in common formats To get this package, enter the command (from your OV/VM command line): TOOLCAT MKTTOOLS GET TEAMOS2 PACKAGE This package will be updated monthly when a new list or new newsletter is available. To have updates sent to you automatically, enter: TOOLCAT MKTTOOLS SUBSCRIBE TEAMOS2 PACKAGE If you do not have access to MKTTOOLS, request the package directly from Vicci Conway as follows: REQUEST TEAMOS2 FROM VICCI at BCRVM1 For further information about IBM support of Team OS/2, please request and read the newsletter. To suggest changes to the newsletter, please contact Vicci Conway at VICCI at BCRVM1. The files are also available world-wide on networks external to IBM: Compuserve, Internet, Fidonet, Prodigy, America Online, GEnie, and others. To obtain information on how to get connected to the various electronic services, enter the command (from your OV/VM command line): REQUEST GETCON FROM VICCI AT BCRVM1 Or alternatively, to get a file on how to obtain an IBM/Internet userid and the syntax to send messages via the Internet, enter the command: REQUEST INET FROM VICCI AT BCRVM1 ═══ 9.9. Appendix I: Where to find the Team OS/2 Newsletter ═══ Where to Find the Team OS/2 Newsletter On all electronic services the Newsletter is called TNEW##.ZIP, where XX represents the issue number. However, some of the older issues might be listed as TEAM1093.ZIP or TEAM9312.ZIP. AmericaOnline : Go to the "Computing" icon, "OS/2" topic. Compuserve: "GO OS2USER", Section 9, Team OS/2. Delphi: Custom Forum 41 Fidonet: In the General Information area of the Fernwood file collection. GEnie: Go to the "OS/2" roundtable (page 1400) Within IBM: In MKTTOOLS on IBMPC, under TEAMOS2 PACKAGE. Internet: Gopher: index.almaden.ibm.com, then choose OS/2 Information menu, and then Team OS/2 Information menu. The URL is: gopher://index.almaden.ibm.com/1teamos2/teamos2.70 Anonymous FTP: to software.watson.ibm.com in the pub/os2/teamos2 directory. OS2BBS (from IBM): OS/2 Software Support Library, under option 3 - Documents and Information. Prodigy: The OS/2 Club in the 'News Files' area. ═══ 9.10. Appendix J: All that 'Official' Stuff ═══ All that 'Official' Stuff The Team OS/2 Newsletter is produced 10 times a year and distributed electronically by the IBM's Personal Software Products Team OS/2 Support organization in Boca Raton, FL and Austin, TX, USA. This newsletter gives members of Team OS/2 (and those considering it) the latest information about what is going on with Team OS/2, User Groups and other 'grass roots marketing' efforts. The Team OS/2 Newsletter is only distributed electronically; IBM is not producing printed copies for distribution. Contacting the Editor You can contact the Editor, Vicci Conway, at one of the following electronic addresses: CompuServe: 76711,1123 Internet: vicci@vnet.ibm.com Or by fax at (407)982-1229. Submissions to the Newsletter Submissions to this newsletter are accepted electronically; however the material sent must not be copyrighted in any way. Send your information to: Internet: teamnews@vnet.ibm.com Pictures are also welcome. Redistribution of the Newsletter IBM's Personal Software Products Division grants permission to electronically redistribute this newsletter to any BBS in the world. Permission is further given to reproduce parts of the newsletter for those services that do not have INF reading capability. In those instances where only part of the newsletter is copied, the following sources must be cited: - Name of the newsletter - Issue Number of the newsletter - Authors name of any particular article (if given) - Reprint permission statement (ie. The following article has been reprinted with permission from IBM's Personal Software Product's Team OS/2 Newsletter, issue number 6 and was written by xyz.)