And welcome to .net, Britain's best-selling Internet magazine. Judging by our bulging mailboxes, Net users in general and .net readers in particular have one over-riding concern in common - to a man (or woman) you're nearly all fed up with your service provider. Whether you picked your ISP on personal recommendation, after seeing an advert or having using a free 30-day trial, there's hardly a service provider out there that doesn't have a host of unhappy subscribers.
Because knowledge is power, this month we bring you the complete guide to choosing an Internet service provider - and because a little knowledge is a dangerous thing, we provide essential advice on how to minimise the hassle when you switch to a better one. whichever ISP you end up choosing, there is one rubric that you should always live by, namely 'the squeaking wheel gets the grease'. Make your voice heard.
