[APOLOGY FOR COLLECTION LETTER] General rules: * Apologize calmly for the error and the inconvenience. * Get to the point; be brief. * End on a positive note.«PG» COMPANY ADDRESS CITY, STATE ZIP Date NameAddressCity, State Zip Dear , I hope you will accept my sincere apology for theerroneous letter we sent you. Your account, as usual, is in perfect order. We make every effort to prevent computer-generatedmistakes; nevertheless, as efficient as our staff is, itdoes err once in a great while. I am sorry if this has inconvenienced you in any way. Sincerely, NameTitle
