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Open File Manager V5.1
Installation / Release Notes / Tech Support FAQ
June 16, 1998
This document is separated into the following
sections:
I Installation/Upgrade Notes
II Installation of OFM as a Live Trial (Eval)
III Installation of Open File Manager (Licensed)
IV Upgrading from a Previous Version of OFM
V Printed Documentation
VI Release Limitations - General
VII Backup Application Specific Technical Notes
I INSTALLATION/UPGRADE NOTES
- Open File Manager V3.1 Users - Open File Manager
version 5.x and 3.x should not be run on a system
at the same time. Further, Open File Manager
version 5.x should not be run on a system with
Cheyenne Software's Backup Agent for Open Files.
When attempting to install the system component of
Open File Manager version 5.x, the existence of
earlier versions of Open File Manager is detected.
You will be requested to uninstall the earlier
version of the product. To uninstall Open File
Manager V3.1, complete the following steps (This
must be done from the system itself!)
1. From the system, execute OFMNT.EXE from the
C:\OFM directory (not the OFMWIN directory).
2. Click the UNISTALL button.
3. Click the REBOOT LATER button.
4. Delete the Open File Manager directory & sub-
directories.
5. Delete the OFMWIN directory.
6. Delete the file OFMINST.LOG from the root
directory.
7. Delete the file OFMWIN.INI from the WinNT
directory.
8. Delete the GROUP & TASKBAR icons for Open File
Manager from the program manager or NT desktop.
9. Reboot the server.
II Installation of OFM as a Live Trial
Note: If you have Open File Manager V3.1 installed,
please complete Section I before continuing.
1. The serial number required to install this live
trial is: 01-20-0161-8080 You will be required
to enter this number during the installation
process.
Note: The Open File Manager Control Component will
not run on a DecAlpha system. If you are planning
to install Open File Manager to a DecAlpha system,
you must first install the Control Component on an
Intel based system and then install the System
Component to the DecAlpha server from that system.
Note: If you downloaded this installation from the
Internet, you will need to uncompress OFM51.EXE into a
TEMP directory. If you received Open File Manager on
diskette or CD, continue to the next step.
2. Execute the program SETUP.EXE. This can be done
entering SETUP using the Run option of the
Start Menu, by double clicking it using Windows
Explorer or from the MS DOS prompt. The Setup
program presents a set of dialogs that help
navigate through the remainder of the installation
process. During the installation, the Next and
Back buttons can be used to move through the
dialogs if changes need to be made along the
way.
3. A welcome message will be displayed recommending
that you exit all Windows programs before
continuing with the installation. Click the
NEXT button to continue.
4. Read and agree with the license agreement. If
you do not agree with the license agreement,
Open File Manager will not install. Click the
YES button to continue.
5. Enter your name, your organization, and the
product serial number. The product serial
number must be entered exactly as printed above,
including the dashes. Click the NEXT button to
continue.
6. Select the directory where Open File Manager is
to be installed. The default is
C:\Program Files\OFM. The BROWSE button can be
used to choose a different directory. Click the
NEXT button to continue.
7. The setup process will add program icons to the
Program Folder listed in this dialog box. You
may type a new folder name, or select one from
the existing Folders list. Click the NEXT
button to continue.
8. The setup program now has enough information to
start copying the program files. If you want to
review or change any settings, click the BACK
button. If you are satisfied with the settings,
click the NEXT button to begin copying files.
9. All program files are now copied to the
installation disk and a program group for Open
File Manager has been created.
We expect you will have a very easy time installing
and testing Open File Manager. However, we
recognize that sometimes the world's not perfect.
It may very well be that a tweak to your NT or
backup software settings will let you glide along
to complete your evaluation of our product and,
upon purchase, enjoy the benefits of its features.
Please...if you think anything is not smooth in
your evaluation, call our Tech Support team. We
can help, even if the problem is not with us.
Note: There is a wealth of information available
concerning Open File Manager on our web site at
http://www.stbernard.com . . . Go to the "Support"
section where you will find the White Paper,
Technical Support FAQ and an Online Users Manual.
III INSTALLATION OF OPEN FILE MANAGER (LICENSED)
Note: If you have Open File Manager V3.1 installed,
please complete Section I before continuing.
1. The serial number required to install Open File
Manager is printed on the product package. You
will be required to enter this number during the
installation process.
Note: The Open File Manager Control Component will
not run on a DecAlpha system. If you are planning
to install Open File Manager to a DecAlpha system,
you must first install the Control Component on an
Intel based system and then install the System
Component to the DecAlpha server from that system.
Note: If you downloaded this installation from the
Internet, you will need to uncompress OFM51.EXE into a
TEMP directory. If you received Open File Manager on
diskette or CD, continue to the next step.
2. Execute the program A:SETUP.EXE. This can be done
entering SETUP using the Run option of the Start
Menu, by double clicking it using Windows Explorer
or from the MS DOS prompt. The Setup program
presents a set of dialogs that help navigate
through the remainder of the installation process.
During the installation, the Next and Back buttons
can be used to move through the dialogs if changes
need to be made along the way.
3. A welcome message will be displayed recommending
that you exit all Windows programs before
continuing with the installation. Click the NEXT
button to continue.
4. Read and agree with the license agreement. If you
do not agree with the license agreement, Open File
Manager will not install. Click the YES button to
continue.
5. Enter your name, your organization, and the
product serial number. The product serial number
must be entered exactly as printed, including the
dashes. Click the NEXT button to continue.
6. Select the directory where Open File Manager is to
be installed. The default is C:\Program Files\OFM.
The BROWSE button can be used to choose a different
directory. Click the NEXT button to continue.
7. The setup process will add program icons to the
Program Folder listed in this dialog box. You may
type a new folder name, or select one from the
existing Folders list. Click the NEXT button to
continue.
8. The setup program now has enough information to
start copying the program files. If you want to
review or change any settings, click the BACK
button. If you are satisfied with the settings,
click the NEXT button to begin copying files.
9. All program files are now copied to the
installation disk and a program group for Open
File Manager has been created.
IV UPGRADING FROM A PREVIOUS VERSION OF OFM V5.1
If you are currently running an Open File Manager V5.1
and you are upgrading to a later version, please
follow these steps:
Uninstalling the previous version is required. To
uninstall the previous version of OFM V5.1:
1. Start the OFM Control Component
2. Highlight the EACH system from the Network View
window that has the Open File Manager System
Component installed and select the Uninstall
button. the service must be started to perform
a uninstall)
3. You will receive an "Are you sure?" dialog -
selecting Yes will complete the uninstall
process. Selecting No will abort the uninstall
process.
Note: All registry or bindery entries will be
purged, however, some files will be left. This is
OK...these files will be overwritten in a later
step of this upgrade process.
4. Close the Open File Manager Control Component.
5. Go to your START button, select PROGRAMS and go
to the Open File Manager entry - there you will
find an "Uninstall Open File Manager" icon.
Execute this program - this uninstalls the Open
File Manager Control Component.
Note: All registry or bindery entries will be
purged, however, some files will be left. This is
OK...these files will be overwritten in a later
step of this upgrade process.
You are now ready to install the new Open File
Manager Upgrade.
6. Get the serial number that is printed on the
original product package. You will be required
to enter this number during the installation
process.
Note: The Open File Manager Control Component will
not run on a DecAlpha system. If you are planning
to install Open File Manager to a DecAlpha system,
you must first install the Control Component on an
Intel based system and then install the System
Component to the DecAlpha server from that system.
Note: If you downloaded this installation from the
Internet, you will need to uncompress OFM51.EXE into a
TEMP directory. If you received Open File Manager on
diskette or CD, continue to the next step.
7. Execute the program SETUP.EXE. This can be done
entering SETUP using the Run option of the Start
Menu, by double clicking it using Windows
Explorer or from the MS DOS prompt. The Setup
program presents a set of dialogs that help
navigate through the remainder of the
installation process. During the installation,
the Next and Back buttons can be used to move
through the dialogs if changes need to be made
along the way.
8. A welcome message will be displayed recommending
that you exit all Windows programs before
continuing with the installation. Click the
NEXT button to continue.
9. Read and agree with the license agreement. If
you do not agree with the license agreement,
Open File Manager will not install. Click the
YES button to continue.
10. Enter your name, your organization, and the
product serial number. The product serial
number must be entered exactly as printed,
including the dashes. Click the NEXT button to
continue.
11. Select the directory where Open File Manager is
to be installed. The default is:
C:\Program Files\OFM. Click the NEXT button to
continue.
12. The setup process will re-add program icons to
the Program Folder listed in this dialog box.
You may type a new folder name, or select one
from the existing Folders list. Click the NEXT
button to continue.
13. The setup program now has enough information to
start copying the program files. If you want
to review or change any settings, click the
BACK button. If you are satisfied with the
settings, click the NEXT button to begin
copying files.
14. All program files are now copied to the
destination disk and a program group for Open
File Manager will be created.
15. Start the Open File Manager Control Component
and follow these instructions for installing
the new System Component.
16. Select one or more system(s) to which the Open
File Manager System Component is to be
installed by highlighting the system(s) in the
Network View window. Holding down the CTRL key
while selecting will allow for the selection of
multiple systems.
Note: If ANY system has a green checkmark or red
exclamation point, then the Open File Manager
System Component is already installed - go back and
repeat steps 1 through 4 to uninstall the older
version.
17. Select the System/Install menu item or the
Install Button on the Tool bar to begin the
installation process. This will copy the
necessary files to the system(s) and update the
registry files for Open File Manager support.
18. When the list of selected systems appears in
the installation dialog box, verify that that
information is correct. A default serial
number and a default destination directory will
be displayed for each system. If the serial
number or destination directory needs to be
changed, just highlight that system and change
the information. Selecting the "Change" button
will apply that new information to the system
list.
29. Once all information is correct, select the
Install button to complete the installation
process. This will cause Open File Manager to
be installed on each of the selected systems.
20. If the installation detects a previously
installed copy of the Open File Manager System
Component, a dialog box will be displayed.
Options include keeping the original
configuration and preference settings or
overwriting the entire System Component
installation. If the installation is being
performed to multiple systems, selecting "Apply
to all Systems" will make your option the
default for the installation process. Click OK
to complete the installation process.
21. All files used by the System Component will be
copied to the system, the appropriate
directories will be created, and if OFMWin32 is
running on a Windows NT platform, an NT
registry entry for the System Component will be
established. Once the installation process is
complete, you will be returned to the Open File
Manager Control Component.
22. You will need to select each newly installed
system and start the service by selecting the
"Start" button.
23. Operation complete
V PRINTED DOCUMENTATION
A user manual is available for printing. The
manual is installed with the Open File Manager
Control Component and is located in the:
\Program Files\OFM directory. The file is stored
in PRN format (HP LaserJet PCL) that can be copied
to any HP LaserJet compatible laser printer using
the following DOS command line:
COPY <path/filename location of OFMDOC.PRN> LPT1:
Ex: C:\> COPY C:\Prgam Files\OFM\OFMDOC.PRN LPT1:
The manual is approximately 40 pages and contains a
detailed table of contents, index and a wide
variety of screen shots.
VI RELEASE LIMITATIONS - GENERAL
- This release of Open File Manager supports only
Windows NT 3.51 and 4.0 server and workstation
platforms. This applies to the control program
and the system component.
- The Open File Manager Control Program (OFMWin32)
is a 32-bit application. It does not run on
Windows 3.x platforms.
- If you are using a workstation-based backup
product or you are backing up a remote system,
you must login with a specific user name that is
reserved for backups. Refer to Section Remote
System Backup Login in the Manual or Online Help.
- The use of two or more backup programs at the
same time is not recommended.
- It is strongly recommended that you not load Open
File Manager while a backup is in progress.
However, it is not necessary to unload the backup
agents when loading Open File Manager.
- If you are using Open File Manager on a system
that also has an application specific backup
agent, you must instruct Open File Manager to
ignore all files that are managed by that backup
agent.
- Open File Manager version 5.x and 3.x should not
be run on a system at the same time. Further,
Open File Manager version 5.x should not be run
on a system with Cheyenne Software's Backup Agent
for Open Files. When attempting to install the
system component of Open File Manager version
5.x, the existence of earlier versions of Open
File Manager is detected. You will be requested
to uninstall the earlier version of the product.
VII BACKUP APPLICATION SPECIFIC TECHNICAL NOTES
1. Backup Application Log and Database Files -
Normally, Open File Manager will ignore processing
on any log or database files managed directly by
the backup application. However, since the backup
application usually performs a lot of file I/O
recording its activities and maintaining the backup
databases, you can greatly reduce the amount of
preview data OFM creates and improve performance,
if you create an Ignore Set (from OFMWIN32, go to
the File Properties screen) for the backup
application directory and all of its associated
sub-directories. From the File Properties screen,
Selecting Add will bring up a standard Windows
Browse dialog box. From this dialog box, select
the backup application directory and also select
"Include all sub-directories". This will configure
OFM to ignore the backup application directories
and subdirectories where log or database files are
stored.
2. Two Backup Applications or Application Specific
Agents - Running two different backup programs
at the same time is not recommended . Running
an agent to allow backups of a live database
(like backing up Microsoft Exchange) results in
a complicated and unreliable interaction among
Open File Manager, the backup program and the
specialized backup agent. This is also not
recommended. If you are using Open File Manager
on a system that also has an application
specific backup agent, you must instruct Open
File Manager to ignore all files that are
managed by that backup agent.
3. Remote Server Backups - Remote systems are
backed up either by logging in (just like a
normal user) or by using a remote backup agent
(a special component loaded on the remote
system). Many backup products can use either or
both methods. Open File Manager supports remote
system backup for all products which use the
login method. Refer to the section dealing
with Remote System Backup in the online
documentation for instructions on how to
configure Open File Manager to recognize these
login names. Under Windows NT, Open File
Manager supports remote system backup programs
that are 'NT aware'. This means that both the
system on which the backup program is running,
and the target system being backed up are
Windows NT systems, and that the backup program
uses a special operating system feature ('open
for backup intent') that is available only to
holders of the user right policy 'Backup Files
and Directories'. This right is normally
granted to administrators and backup operators.
Use of this feature eliminates the need to
configure a login name for remote system backup.