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1995-07-11
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SPEA Hotline Information
===========================================================================
Trouble Shooting Guide ............................... System Configuration
GALLERY-HILITE-FGA-FIRE Release 0795.2
===========================================================================
Dear user,
your SPEA GRAPHITI graphics-board has been tested with a wide variety of
hardware and software and complies with all valid and applicable standards
of hardware and software.
Given the big variety of PC-mainboards, still increased by a lot of
additional components, both software and hardware, it is impossible to
foresee and test all potential combinations and configurations. Sometimes
adjustments and changes in the configuration might be necessary to provide
a smoothly running system.
Important:
----------
Please, check first, whether you have the latest drivers installed. Compare
the release of the drivers in our BBS with your currently installed
version. You will find the release date on the original disks of your
drivers and also in the comments to the drivers in our BBS. We recommend to
note the release of downloaded software on the disk!
Updates through the BBS or Compuserve are free! You only pay telephone-
fees.
The following text contains hints, tricks and solutions for common
problems and requests.
Many of them came from other users in the field. We┤d like to thank them
for their contribution.
Remark:
Please keep in mind that the options of the system-BIOS may vary. If any
of the options mentioned here should not be available, try to get an
updated BIOS or maybe adapt the recommended changes to the possibilities
of the installed BIOS in your PC.
Yours sincerely
the Support-Team of SPEA SOFTWARE AG
System-configuration
===========================================================================
Question !.Answer
---------------------------------------------------------------------------
Installation of GDC-software stops (when menu asks
to select wished language). !.A4
GDCINST does not recognize the graphics-board. !.A1
FGA; system start; no color under VGA? !.A1.A3
.A5
FGA/HiLite: Graphics-board not recognized;
Firmware defect? !.A1.A2
FIRE/HiLite: Can not be configured in systems with a fast
486- or a Pentium-CPU. !.A3
System-configuration
===========================================================================
Answers
---------------------------------------------------------------------------
A1 Check and, if necessary, decrease the bus-speed. Bus-speed should not
exceed 8.25 MHz.
Try the board in another slot or even in another PC.
Change the I/O-address of the graphics-board (default: 280h).
Run the hardware-test-program (...HARD.EXE).
A2 Re-load the firmware: Call FGAPROM bzw. HIPROM.
Verify by displaying a testscreen (e.g. HITEST or GDCINST).
A3 Install version 7.21 of GDCINST.EXE (available in the BBS, file
GDC486.EXE in search path Software Menu - Fuer Kunden:Datei abholen)
and set the parameter
"Kompatibler AT-Bus?" = N.
FGA: Set Dipswitch Nr.3 to ON.
A4 Deactivate all memory managers like QEMM, EMM386 in CONFIG.SYS before
you install the GDC-software. (Place REM at the beginning of the
respective line in the CONFIG.SYS)
A5 This effect may be caused by a bus timing problem.
To get color under VGA load in AUTOEXEC.BAT the file VGACOLOR
or start the following file when you have installed
- one monitor: FGASINGL
- two monitors: FGADUAL
---------------------------------------------------------------------------
-110795-TV