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- From: bob@islenet.UUCP (Bob Cunningham)
- Subject: lightning, PACXs and computers
- Date: 23 Jul 85 21:30:14 GMT
- Organization: Hawaii Institute of Geophysics
-
- Had serious problems from a lightning strike last week. Now that most
- everything is working again, though I'd pass on some details. Those of you
- in some parts of the U.S. might not find this sort of thing so unusual, but
- if you think it Couldn't Happen Here, read on ...
-
- Thunderstorms occur only a few times a year out here in the Hawaiian
- Islands, and lightning tends to strike in relatively harmless places. Last
- Wednesday at about 1500 a small but intense little storm was accompanied by
- a relatively intense lightning strike on the the eastern end of the
- University of Hawaii campus. Eyewitness reports of exactly where the
- lightning struck are numerous and contradictory, observers up to five miles
- away were mightily impressed by the huge bolt of lightning and very loud
- thunder.
-
- There was no apparent effect on the power lines, outside of the possible
- "jiggling" of a few cycles. The effect on data communications lines was
- more impressive.
-
- Briefly, all of the on-campus computer facilities with data communications
- lines extending beyond their immediate buildings (typically RS232
- 3-or-4-wire leased phone circuits or similar) suffered burned out
- ports and burned out terminals, notably:
-
- several VAX780s at the Center for Cultural Interchange between
- East & West (an on-campus "think tank" type organization) lost
- multiplexer (port) boards and distribution panels.
-
- a VAX785 in the Information & Computing Sciences Dept. lost
- multiplexer boards & distribution, and appears to have suffered
- memory and/or cpu damage.
-
- several VAX780s in the Management Systems Office (administrative
- computing) lost multiplexer boards & distribution, and may have
- more extensive damage.
-
- the High Energy Physics group lost multiplexer boards & panels
- and a tape drive on their VAX780.
-
- a VAX750 in the Marine Sciences Building kept on operating,
- oblivious to the fact that more than 8 of its ports had just burned
- out.
-
- an H800 at the Hawaii Institute of Geophysics lost virtually all of
- its DMACP (port) daughter and mother boards.
-
- All three of the larger port selectors on campus (1 large Gandalf
- at the UH Computing Center, 1 smaller Gandalf at the East/West
- Center, and 1 Micom 600/2 at the HIG) suffered a large number of
- burned out line boards, along with some port boards.
-
- None of the computers which crashed (all of the above, except the VAX750),
- suffered disc crashes.
-
- For the most part, most of the damage appears in obviously-burned-out RS232
- driver circuitry, and continues back into logic on the various port
- interface (multiplex) boards.
-
- An as-yet-uncounted number of terminals (minimum estimate: several hundred)
- were damaged. Typically, the RS232 driver chips (most often 1488) were
- burned out. In about 30% of the terminals I've personally checked so far,
- damage spreads further into the terminal logic board, and sometimes all the
- way to the power supply.
-
- Most of the affected terminals were on relatively long lines (more than
- 200' or so), however many terminals with much shorter lines -- even some
- in the same room as their computer -- suffered damage. Usually, these were
- attached to port/multiplexer cards along with one or more long-line
- terminals.
-
- Microcomputers (such as IBM PCs) chugged right along without noticing the
- lightning strike -- unless they had an out-of-building asynch connection,
- in which case they suffered damage like terminals.
-
- In many cases (notably the IBM3081D, DEC20 and HP3000/64 at the UH
- Computing Center), port selectors protected individual machines almost
- completely.
-
- I don't have an accurate monetary estimate of the damage, but
- it will certainly run over $100,000.
-
- Field engineering response from Digital was quite good, but handicapped by
- the fact that DEC only carries one "kit" of spares in the islands for each
- model of VAX. Assessing the damage took a day or so (UH has almost
- entirely, basic service), some replacement boards arrived quickly, others
- not until after the weekend. Response from other vendors was
- similar; Harris pulled parts off its production line
- in Florida and burned-in over the weekend for us. Micom responded
- quickly to ERE requests, shipping within 24 hours via Federal
- Express. I don't have details on Gandalf's response yet.
-
- A wide variety of different maintenance agreements were in effect with the
- various manufacturers. Many of the contracts turned out to have "acts of
- god" exclusion clauses. Fortunately, all of the vendors involved took the
- attitude that they'd fix now, and worry about who would pay later.
- --
- Bob Cunningham {dual|vortex|ihnp4}!islenet!bob
- Honolulu, Hawaii
-
-
- > ... In particular I wonder
- > if your communications lines are above or below ground? What about
- > your power lines? Are they above or below ground? Secondly, do your
- > communications lines have any type lightning or surge protection?
- > Were any of the affected lines shielded? Do you have surge protection
- > on your power lines?
-
- All of the comm lines are underground, in conduits (not steam tunnels,
- which we don't have out here). In some cases these were leased "4-wire
- control circuits" from the local phone company (Hawaiian Telephone Co.,
- a GTE subsidiary); in other cases, self-installed. All power lines are
- also underground (separate conduit, usually completely different trenches).
- Note that power lines were not affected, nor were regular phone lines (not
- a single modem was zapped, and no phone problems of any kind were
- reported). None of the comm lines had lightning or surge protection. Some
- (a few) were shielded -- though I'm not sure how well the shielding was
- grounded. Some power lines have surge protection, some not; in any case
- the path was NOT thru the power lines.
-
- Interestingly, some of the affected lines were entirely within a single
- building, typically of reinforced concrete (and for ordinary r.f. signals,
- the rebar cage usually provides some shielding). My theory is that -- at
- some point -- those comm lines were bundled with other lines passing from
- building to building.
-
- > We are in a lightning prone area, and I have been attempting to
- > understand the intricacies of lightning protection recently. I
- > confess that the more I hear the more confused I get. I have
- > concentrated on power protection, but your problems seem to have resulted
- > from a communications line hit.
-
- That's what the evidence definitely indicates. Surprised us.
-
- > I wouldn't have thought that such a
- > hit would spread to so many machines, unless you had a tremendous
- > earth current transient that affected buried lines in a wide area,
- > or were unlucky enough to get a hit on some central distribution
- > point.
-
- There was no central distribution point -- several completely separate
- computer "centers" were involved, none tied together in any way. I'd say
- the ground current transient (or, perhaps several as a charge briefly
- "bounded" back and forth from the clouds to the earth and back again until
- settling) seems likely.
-
- > Am I wrong in this evaluation? Is there some other way such
- > a strike could get into a widespread communications network? How
- > does one go about protecting such a network from lightning?
-
- I'd like some of those answers myself. Anyone else with experience care to
- comment?
- --
- Bob Cunningham {dual|vortex|ihnp4}!islenet!bob
- Hawaii Institute of Geophysics Computing Facilities
- Honolulu, Hawaii
-
-
- From: bob@islenet.UUCP (Bob Cunningham)
- Subject: Re: lightning, PACXs and computers (followup)
- Date: 11 Aug 85 00:14:22 GMT
- Organization: Hawaii Institute of Geophysics
-
- At last count, over 40% of the zapped terminals we had were repairable only by
- replacing the 1488 and/or 1489 chips (usually the 1488). An
- industrial-quality solder remover (heater + vacuum pump) is highly
- recommended. The percentage seems to be slightly higher (better) for port
- selector boards (Gandalf & Micom). Needless to say, we've been installing
- sockets for those chips where practical.
-
- On the computer side, all the port/multiplexer (DZ or whatever) boards
- were just swapped out. Not sure what percentage just had driver chips
- burned out or not. Subsidiary damage (one tape unit and some memory
- boards) was limited to just 2 systems, and my opinion is that not all
- the equipment at those locations was solidly tied to a single ground.
-
- Besides the followup articles in this newsgroup, I've received a
- considerable number of mail messages (all appreciated, though
- I've not had time to send individual replies), falling into
- two categories:
-
- 1) similar horror stories
- 2) thoughtful advice on lightning protection
-
- Apparently, similar incidents (lightning damage via local data comm lines)
- are much more common & widespread than I'd have thought. Unless you're in
- a very unusual location, if you've got comm lines going between buildings,
- be warned: something similar might just happen to you.
-
- While I've received a number of very sensible suggestions on lightning
- protection, there doesn't seem to be one single solution we could adopt
- in all cases. Suggestions have ranged from using opto-isolators,
- diodes (of various sorts, including MOVs), to using telco-type
- spark gap devices, to fiber optics. Each approach has some good points.
-
- However, the thought of having to install any particular suggestion
- on the 800 or so data comm lines around campus which probably should have
- protection is a sobering thought. Schemes cheap in material (e.g. diodes)
- look to be rather labor-intensive (if both terminal and computer/port
- selector ends both need protection -- which seems optimal). Schemes
- cheap in time (e.g. fiber optics) look a bit expensive in parts
- (though the thought of pulling a lot of fiber optic cables to replace
- twisted-pair lines is also rather sobering).
-
- So far, I think our best approach here is to stick to the basics.
-
- For starters, going over all of the central grounds. All Computer
- equipment and auxiliary racks within a room should be securely grounded
- to a single point with generous-size braided ground straps.
- The objective is to minimize any possible ground differences between
- computers and their peripherals (including port selectors).
- It seems to be a good idea to tie down all incoming terminal
- grounds (RS232 pin 7) to that same point -- as the lines come in
- (typically on punch blocks). This should localize damage (typically to the
- port selectors). It also seems reasonable to dedicate whole computer-side
- port/multiplexer boards to PACX lines ... no more mixing direct-connect
- and port selector terminals. Typically, the only terminals I want
- to leave directly connected will be those in the same building
- (preferrably the same wing) as the computer site. This should also
- minimize computer-side damage.
-
- Fortunately, port selector boards are MUCH cheaper to repair/replace
- than computer port/multiplexer boards.
-
- Relatively expensive terminals (graphics types, for the most part) should
- get some special form of isolation at their end from the RS232 lines
- (preferrably something simple that plugs in between the RS232 line
- and the terminal).
-
- Cheaper terminals (< $1,000) I think are best left as-is for now.
-
- All NEW inter-building trunks (multiple data comm lines) that I have
- any control over will be fiber optic lines (stat muxes at each end,
- of course).
-
- We do have some plans for a couple of real LANs around campus. I
- do believe that specs for those will now definitely include some
- form of lightning protection.
- --
- Bob Cunningham {dual|vortex|ihnp4}!islenet!bob
- Hawaii Institute of Geophysics Computing Facilities
- Honolulu, Hawaii
-
- --
- Dave Horsfall (VK2KFU), Alcatel-STC Australia, dave@stcns3.stc.oz
- dave%stcns3.stc.OZ.AU@uunet.UU.NET, ...munnari!stcns3.stc.OZ.AU!dave
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