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- ORIGIN SYSTEMS, INC.
-
- Wing Commander III - "Behind the Screens"
-
-
- -------------------------------------------------------------------------
-
-
- --------SYSTEM REQUIREMENTS----------------------------------------------
-
- Intel 80486/33 Processor
- 8MB of RAM
- Windows 3.1 or greater
- Double Speed CD-ROM Drive
- Microsoft Mouse or 100% compatible
- SVGA card with 640 x 480 x 256 color resolution*
- Optional speech and music: Creative Labs Sound Blaster or
- 100% compatible sound card
-
-
- -------------------------------------------------------------------------
-
-
- *YOU MUST BE SET UP FOR 256-COLOR DISPLAY AND HAVE MICROSOFT VIDEO FOR
- WINDOWS INSTALLED ON YOUR SYSTEM TO VIEW "Behind the Screens" PROPERLY.
-
-
- -------------------------------------------------------------------------
-
-
- IF YOU ARE NOT SET UP FOR 256-COLOR DISPLAY:
-
- We HIGHLY recommend that you run with native SVGA-256 drivers for your
- video card. If you do not have your original video card SVGA-256 drivers,
- you can contact the manufacturer of your video card and get the SVGA drivers.
-
- PLEASE::Read the troubleshooting section FIRST for possible problems with
- using non native SVGA-256 drivers.
-
- We also do not recommend installing a 256-color driver if you already have
- one installed. Try viewing the application BEFORE you change anything in
- your system.
-
-
- -------------------------------------------------------------------------
-
-
- IF YOU ARE CURRENTLY SET UP FOR BOTH 256-COLOR AND VIDEO FOR WINDOWS:
- You are ready to view Wing Commander III - "Behind the Screens"
-
- In Windows
- 1. Go to the File Manager.
- 2. Click on the letter of your CD-ROM drive. (Usually D:)
- 3. Double-click on BEHIND.EXE.
-
-
- -------------------------------------------------------------------------
-
-
- IF YOU ARE NOT SET UP FOR MICROSOFT VIDEO FOR WINDOWS:
-
- You can extract the Run-Time version of Microsoft Video for Windows located
- on the CD. For more information about this program, use the Write
- application from the Accessories Group Windows to view VFW.WRI located in
- the MSCOLOR directory of the "Behind the Screens" CD.
-
- We also do not recommend installing Microsoft Video for Windows if you
- are already configured to view these movies. Try viewing the application
- BEFORE following these instructions to ensure that you NEED to install this
- software.
-
- To install Microsoft Video for Windows 1.0
- In Windows
- 1. Go to the File Manager.
- 2. Click on the letter of your CD-ROM drive. (Usually D:)
- 3. Double-click on the Directory MSCOLOR.
- 4. Double-click on SETUP.EXE.
- 5. Follow the prompts on the screen.
-
- * Video for Windows is now installed in your system. This will allow you
- to play the AVI files necessary to view the movies found on your CD.
-
-
- -------------------------------------------------------------------------
-
- ***TROUBLESHOOTING***
-
- If you are experiencing problems with Wing Commander 3 "Behind the Screens"
- CD, refer to these questions and answers before calling Origin Product
- Support for further assistance.
-
- Q: The opening screen says to press PLAY to view the WC3 Demo but when I
- press the button, nothing happens. None of the black windows seem to
- work properly. What is wrong?
-
- A: If you are experiencing problems with audio or viewing .AVI files, be
- sure that you are NOT running any disk cache program such as SMARTDRIVE.
- "Behind the Screens" is not compatible with disk caching programs and you
- should disable your disk cache prior to viewing the program.
-
- To disable your disk cache, look in your AUTOEXEC.BAT file (in MS-DOS)
- for a line that reads similiar to:
-
- LH C:\DOS\SMARTDRV.EXE 2048 /X
-
- Edit your AUTOEXEC.BAT using the MS-DOS Editor and place an "REM" at the
- begining of the line. For example,
-
- REM LH C:\DOS\SMARTDRV.EXE 2048 /X
-
- For more information about Smartdrive and your AUTOEXEC.BAT file, refer
- to your MS-DOS manual.
-
-
- Q: The colors on the screen do not look right when I run BEHIND.EXE and
- everything is hard to see. At the same time, my hard drive light keeps
- accessing constantly. What's wrong with the CDROM?
-
- A: Your Windows is not configured properly for 256-colors. You will need to
- load the Windows 3.1 or higher-compatible driver for your video card.
- Contact your video card manufacturer for the proper SVGA-256 Windows
- Video driver.
-
-
- Q: My colors seem fine but all I see is a black window and nothing happens
- when I press PLAY. At the same time, my hard drive light keeps accessing.
- What's wrong with my CD?
-
- A: Your Windows configuration may not be setup to run the AVI files necessary
- to view the movies on "Behind the Scenes" CD. You will need to install
- Microsoft Video for Windows. A version of this installation can be found
- on your CD. Simply follow the instructions listed above on how to set up
- your system for Video for Windows.
-
-
- Q: I'm not getting any music, speech or digital FX. What's wrong?
-
- A: Be sure that you have your speakers turned on and connected properly.
- Also, make sure that you have installed the Windows 3.1 or higher
- compatible sound drivers specific to your sound card. You will not need
- to configure Wing Commander 3: Behind the Screens CD for your sound
- system if these drivers have been installed properly. Also, check to
- see if you are not suffering from another problem as described in another
- troubleshooting question. Try closing all applications including Print Managers,
- Screen Savers and modem terminals to ensure the clearest possible
- environment for "Behind the Screens" CD to operate.
-
-
- Q: Some of the movies play slow or I keep receiving 'Out of Memory' messages.
- What should I do?
-
- A: Try closing all applications including Print Managers, Screen Savers and
- modem terminals to ensure the clearest possible environment for "Behind
- the Screens" CD to operate.
-
-
- Q: Wing Commander 3, the game, differs slightly from the Master Script
- listed in the "Behind the Scenes" CD. What's wrong? Am I missing
- something from the main game?
-
- A: Unfortunately, there may be slight differences between script and final
- game made in the best interest of the end product. We hope you will
- enjoy design documentation as it provides insight to the process of
- Interactive Movie development.
-
-
- Q: I've reviewed all of the instructions, system requirements and trouble-
- shooting suggestions and my CD is still not working. What should I do?
-
- A: If, after reviewing this README.TXT and reviewing the TROUBLE.WRI file
- on this CDyou are still having a problem with Wing Commander 3: Behind
- the Screens CD, please read this section and call us. We have a staff of
- product support technicians ready to help you with any problems you may
- encounter with the game or the "Behind The Screens" CD. Today's PCs
- run with millions of different hardware and software combinations. Because
- of this, you may also have to refer to your computer dealer, hardware
- manufacturer or system software publisher in order to properly configure
- their product to run with our game. When you do call us, if at all possible,
- be near your computer. If it is not possible to be near your computer, be
- sure to have the following information:
-
- * The contents of your CONFIG.SYS and AUTOEXEC.BAT files.
- * A listing of your machine's type and hardware contents.
- * The DOS version number and publisher that you are currently
- running.
- * The Windows version number that you are currently running.
- * The type and version of mouse driver you use.
- * The contents of a CHKDSK and MEM /C statement
- * The error message and problem description when it occurred
- (if any).
- * The brand of sound card and its IRQ, I/O Address and DMA Channel.
- * The brand of video card you are using.
-
-
- -------------------------------------------------------------------------
-
-
- Contact ORIGIN Product Support at (512)335-0440, Monday through Thursday,
- between 9 a.m. and noon, or 1 p.m. and 5 p.m. Or between 9 a.m. and noon, or
- 1 p.m. and 4 p.m. Friday, Central time. The ORIGIN BBS can be reached at
- (512)331-4446 at 8 bit, no parity, and 1 stop bit. ORIGIN Product Support Fax
- is (512)331-8559.
-
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