ORIGIN SYSTEMS, INC. Wing Commander III - "Behind the Screens" ------------------------------------------------------------------------- --------SYSTEM REQUIREMENTS---------------------------------------------- Intel 80486/33 Processor 8MB of RAM Windows 3.1 or greater Double Speed CD-ROM Drive Microsoft Mouse or 100% compatible SVGA card with 640 x 480 x 256 color resolution* Optional speech and music: Creative Labs Sound Blaster or 100% compatible sound card ------------------------------------------------------------------------- *YOU MUST BE SET UP FOR 256-COLOR DISPLAY AND HAVE MICROSOFT VIDEO FOR WINDOWS INSTALLED ON YOUR SYSTEM TO VIEW "Behind the Screens" PROPERLY. ------------------------------------------------------------------------- IF YOU ARE NOT SET UP FOR 256-COLOR DISPLAY: We HIGHLY recommend that you run with native SVGA-256 drivers for your video card. If you do not have your original video card SVGA-256 drivers, you can contact the manufacturer of your video card and get the SVGA drivers. PLEASE::Read the troubleshooting section FIRST for possible problems with using non native SVGA-256 drivers. We also do not recommend installing a 256-color driver if you already have one installed. Try viewing the application BEFORE you change anything in your system. ------------------------------------------------------------------------- IF YOU ARE CURRENTLY SET UP FOR BOTH 256-COLOR AND VIDEO FOR WINDOWS: You are ready to view Wing Commander III - "Behind the Screens" In Windows 1. Go to the File Manager. 2. Click on the letter of your CD-ROM drive. (Usually D:) 3. Double-click on BEHIND.EXE. ------------------------------------------------------------------------- IF YOU ARE NOT SET UP FOR MICROSOFT VIDEO FOR WINDOWS: You can extract the Run-Time version of Microsoft Video for Windows located on the CD. For more information about this program, use the Write application from the Accessories Group Windows to view VFW.WRI located in the MSCOLOR directory of the "Behind the Screens" CD. We also do not recommend installing Microsoft Video for Windows if you are already configured to view these movies. Try viewing the application BEFORE following these instructions to ensure that you NEED to install this software. To install Microsoft Video for Windows 1.0 In Windows 1. Go to the File Manager. 2. Click on the letter of your CD-ROM drive. (Usually D:) 3. Double-click on the Directory MSCOLOR. 4. Double-click on SETUP.EXE. 5. Follow the prompts on the screen. * Video for Windows is now installed in your system. This will allow you to play the AVI files necessary to view the movies found on your CD. ------------------------------------------------------------------------- ***TROUBLESHOOTING*** If you are experiencing problems with Wing Commander 3 "Behind the Screens" CD, refer to these questions and answers before calling Origin Product Support for further assistance. Q: The opening screen says to press PLAY to view the WC3 Demo but when I press the button, nothing happens. None of the black windows seem to work properly. What is wrong? A: If you are experiencing problems with audio or viewing .AVI files, be sure that you are NOT running any disk cache program such as SMARTDRIVE. "Behind the Screens" is not compatible with disk caching programs and you should disable your disk cache prior to viewing the program. To disable your disk cache, look in your AUTOEXEC.BAT file (in MS-DOS) for a line that reads similiar to: LH C:\DOS\SMARTDRV.EXE 2048 /X Edit your AUTOEXEC.BAT using the MS-DOS Editor and place an "REM" at the begining of the line. For example, REM LH C:\DOS\SMARTDRV.EXE 2048 /X For more information about Smartdrive and your AUTOEXEC.BAT file, refer to your MS-DOS manual. Q: The colors on the screen do not look right when I run BEHIND.EXE and everything is hard to see. At the same time, my hard drive light keeps accessing constantly. What's wrong with the CDROM? A: Your Windows is not configured properly for 256-colors. You will need to load the Windows 3.1 or higher-compatible driver for your video card. Contact your video card manufacturer for the proper SVGA-256 Windows Video driver. Q: My colors seem fine but all I see is a black window and nothing happens when I press PLAY. At the same time, my hard drive light keeps accessing. What's wrong with my CD? A: Your Windows configuration may not be setup to run the AVI files necessary to view the movies on "Behind the Scenes" CD. You will need to install Microsoft Video for Windows. A version of this installation can be found on your CD. Simply follow the instructions listed above on how to set up your system for Video for Windows. Q: I'm not getting any music, speech or digital FX. What's wrong? A: Be sure that you have your speakers turned on and connected properly. Also, make sure that you have installed the Windows 3.1 or higher compatible sound drivers specific to your sound card. You will not need to configure Wing Commander 3: Behind the Screens CD for your sound system if these drivers have been installed properly. Also, check to see if you are not suffering from another problem as described in another troubleshooting question. Try closing all applications including Print Managers, Screen Savers and modem terminals to ensure the clearest possible environment for "Behind the Screens" CD to operate. Q: Some of the movies play slow or I keep receiving 'Out of Memory' messages. What should I do? A: Try closing all applications including Print Managers, Screen Savers and modem terminals to ensure the clearest possible environment for "Behind the Screens" CD to operate. Q: Wing Commander 3, the game, differs slightly from the Master Script listed in the "Behind the Scenes" CD. What's wrong? Am I missing something from the main game? A: Unfortunately, there may be slight differences between script and final game made in the best interest of the end product. We hope you will enjoy design documentation as it provides insight to the process of Interactive Movie development. Q: I've reviewed all of the instructions, system requirements and trouble- shooting suggestions and my CD is still not working. What should I do? A: If, after reviewing this README.TXT and reviewing the TROUBLE.WRI file on this CDyou are still having a problem with Wing Commander 3: Behind the Screens CD, please read this section and call us. We have a staff of product support technicians ready to help you with any problems you may encounter with the game or the "Behind The Screens" CD. Today's PCs run with millions of different hardware and software combinations. Because of this, you may also have to refer to your computer dealer, hardware manufacturer or system software publisher in order to properly configure their product to run with our game. When you do call us, if at all possible, be near your computer. If it is not possible to be near your computer, be sure to have the following information: * The contents of your CONFIG.SYS and AUTOEXEC.BAT files. * A listing of your machine's type and hardware contents. * The DOS version number and publisher that you are currently running. * The Windows version number that you are currently running. * The type and version of mouse driver you use. * The contents of a CHKDSK and MEM /C statement * The error message and problem description when it occurred (if any). * The brand of sound card and its IRQ, I/O Address and DMA Channel. * The brand of video card you are using. ------------------------------------------------------------------------- Contact ORIGIN Product Support at (512)335-0440, Monday through Thursday, between 9 a.m. and noon, or 1 p.m. and 5 p.m. Or between 9 a.m. and noon, or 1 p.m. and 4 p.m. Friday, Central time. The ORIGIN BBS can be reached at (512)331-4446 at 8 bit, no parity, and 1 stop bit. ORIGIN Product Support Fax is (512)331-8559. -------------------------------------------------------------------------