InstallShield error 6001
Serif and many other programs use the InstallShield installer for ther setups. If you have recieved a 6001 error during installing such a program it means a previous installation of any product using InstallShield for installation may have corrupted some of the InstallShield files.
InstallShield installers keep a copy of their DLL's in the Common Files folder on a user's machine. The files are located in: C:\Program Files\Common Files\InstallShield\Professional\RunTime\## where ## stands for Version of InstallShield used - eg 07, 09.
Click the link above to open to the Installshield fiolder. In the case of Serif installers delete (or rename) the 701 folder and retry installation. The new installer will recreate the folder with the new files from the installation program.
For further information, search InstallShield's knowledge base (http://www.installshield.com/kb). Make sure to search in "InstallShield Community" in addition to the Knowledge Base and Online Documentation. The InstallShield Community checkbox is turned off by default and should be checked on to search there.. |