Microsoft and Netscape
e-mail
Beware attachments bearing long filenames!
News from the bug front is not good: e-mail attachments have become
untrustworthy.
In itself, that's nothing new. We've always had to be wary
about e-mail attachments as a potential source of viruses or destructive programs. But in
the past, the danger has only come when you opened such an attachment or ran an attached
program. The latest threat is much more sinister: it's been discovered you can activate a
virus by merely moving your mouse pointer over an attachment that has a very long
filename.
Of course, this doesn't mean you should shun all attachments
-- this security hole requires some determined hacking to exploit, so attachments from
trusted sources should be fine. It does mean you need to be more vigilant than ever.
The security flaw that allows this to happen is found in
Netscape Mail 4.0 and greater (the Messenger component in Communicator) and in Microsoft's
Outlook Express 4 (part of Internet Explorer 4) and Outlook 98 on Windows 95, Windows 98
and Windows NT 4 (you're safe if you're running IE on Windows 3.1 or NT 3.51). Tests are
still under way to see if other e-mail programs, such as Eudora, suffer from the flaw.
Microsoft has already produced fixes for both Outlook Express and Outlook 98; Netscape's
fix will be available by the time you read this.
How it works
It's possible to crash an e-mail program when you download, open or launch a file
attachment that has a filename longer than about 200 characters. If that happens, it's
then possible for a hacker to run code in memory. The code that's run is part of the
attachment's filename: basically the first 200 characters are used to cause the crash and
the subsequent characters are computer code which runs after the crash.
You don't have to open the attachment to cause the crash.
It's particularly easy to trigger in Messenger: simply highlight the message then click
the File Menu and you can trigger the problem. In Microsoft's programs it's not much
harder to trigger it: highlight the message, right-click the paperclip attachment icon and
then highlight the attachment's name.
Fixes and workarounds
You can grab the Microsoft fixes from www.microsoft.com/security
(look for the item on long filenames). That's probably the best way to get the fixes, as
the site can interactively check your browser to see if you're at risk.
We've also placed copies of the fixes on this month's cover
disc. If you're currently using Internet Explorer 4.0 you'll first need to upgrade to
version 4.01 (available on our cover disc) before running the security patch.
In the meantime, before installing the fix here's how you can
work around the problem.
In Microsoft e-mail programs:
- When you receive an e-mail or newsgroup attachment, do not
click the attachment or even highlight it.
- Use the File Menu, Save Attachment command, select the
attachment's name, and then save it to disk.
- Use Windows Explorer to view the attachment.
If you're using Netscape Communicator, you should download
the latest patch from http://help.netscape.com
- If you don't yet have the patch installed, you can avoid
getting crunched by a malicious program by configuring Communicator to always view
attachments at links, instead of displaying them inline:
- If you have version 4.0 to 4.05 of Communicator, open the View
Menu and choose Attachments, As Links.
- If you have Communicator 4.5 Preview Release 1, toggle the
View Attachments option in the View Menu so it displays as View Attachments As Links.
If you happen to view a message with an attachment that has a
filename with 200 or more characters (the attachment link will probably extend beyond the
window width) you should take special care:
- Don't select the File Menu under any circumstances when the
message is selected.
- If you wish to view the attachment, first save it to your hard
drive by right-clicking the attachment link in the message and selecting Save Link As from
the popup menu. Once the attachment has been saved to your hard drive, you can use another
program to view it.
- To avoid accidentally opening the message again, delete the
message by highlighting it and clicking the Delete icon on the toolbar.
- If you need to exit Communicator while a suspect message is
selected, click on the X icon in the upper-right corner of the window. Do not use the File
Menu to exit the application unless you have already deleted the suspect message or have
selected another message.
Install Outlook 98 patch
\patches\bugpatrl\outlook\outpatch.exe
Install Outlook Express 4.0 patch
\patches\bugpatrl\outexprs\oepat401.exe
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