Make the most of your time at the Developer Compatibility Labs. Read below for details on what to do before you arrive and what you can expect during your day at the Labs.
Before you Arrive
Bring your own software
Some developers have found it very helpful to bring along a USB or Firewire hard drive, and a DVD or CD containing their test software. Apple does not supply any testing software, only supported operating systems.
How to get to the labs
If you will be flying into the area, we recommend that you fly into the San Jose International Airport, which is approximately 20 minutes from the main Apple campus by car. The labs are in Building 1 of the Apple Campus on Infinite Loop in Cupertino, CA. Visitor parking is located across the entrance of Building 1.
Apple Inc.
Developer Compatibility Labs
1 Infinite Loop
Cupertino, CA 95014
+1-408-862-7175
Get directions
Check-in
The Compatibility Lab hours are from 9:00 AM to 5:00 PM Pacific Time. Please arrive during the estimated arrival time you indicated during the reservation process. When you arrive at the Apple Campus, Building 1, check in with the receptionist at the front desk and mention that you've come to use the Developer Compatibility Labs. During your test session, a Lab Support Engineer will assist with configuration and networking.
During the Day
Software and hardware configurations
A Lab Support Engineer is available to assist you with your software and hardware configuration needs. A range of networking environments are available including direct internet access, 10/100/1000BaseT Ethernet and Airport wireless base stations with 802.11 a/b/g/n support. Analog lines are available for use by request. View equipment list
Certification and testing services
The Developer Compatibility Labs do not provide certification, testing services, engineering support, third party software or debugging support. Any development support issues must be resolved through Developer Technical Support using a DTS incident. For all suspected Apple bugs found while testing in the lab may be recorded by using the Apple Bug Reporter.
Lunch
If you are bringing your own beverages or lunch, a refrigerator and microwave oven are available for your use. A separate eating area is provided. There are no vending machines in the labs area. You can be escorted to vending machine areas upon request.