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Monster Media 1993 #2
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RA.A
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1993-07-07
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932b
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20 lines
Try sending AT&F&W to the modem from terminal mode to set it back to
factory defaults.
If you are using the late version of software AND/OR if your
modem/fax/scanner has been working fine but now is not, AND you have not
changed/added any software/hardware to your system, then call Customer
service 617-423-1072 for RA # for repair. If this is within 30 days of
purchase, the dealer will usually exchange it.
All "Rockwell" and "Sierra" chipset modems have a 7 year warranty with
two exceptions. The V32 Turbo modems, and the large white 2400 V42bis modem
have 2 year warranty each. OOW (out of warranty) repairs are $30 flat
rate, including lighting or other damaged ones.
The circa 1985-87 full card PC modems and modems with 'TI' chipsets
can no longer be repaired.
Don Hinds - Zoom Tech
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