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PUBLIC ACCESS (TM)
Version 2.0
Release Date: 06/25/93
Copyright 1992-93 IN/QUEST, LLC.
All rights reserved
IN/QUEST, LLC
3140-K S.Peoria St #200
Aurora, CO 80014-3155
(303)671-0800
CIS:70505,531
AOL:inquest
Fido 1:104/555
┌───────┐
┌────┴──┐ │ (R)
──│ │ │───────────────────
│ ┌────┴──┐ │ Association of
│ │ ├─┘ Shareware
└──┤ o │ Professionals
─────│ │ │─────────────────────
└───┴───┘ MEMBER
P U B L I C A C C E S S D O C U M E N T A T I O N
Table of Contents
- Disclaimer Agreement
- What is Shareware?
- The Association of Shareware Professionals (ASP)
- Installation
- PUBLIC ACCESS Introduction
- PUBLIC ACCESS Features
- PUBLIC ACCESS Two (2) Levels of Operation
- System Mode
- Patron Mode
- Starting and Operating PUBLIC ACCESS
- System Views
- System Setup and Configuration Instructions
- System Statistics
- Service Setup - Edit - Configuration
- Applications
- Online Communication Services
- Reporting
- Patron Mode
- MAPP Post Processing & Credit Card Charge Disputes
- How to Reach the Author
- Shareware Limitations
- Registration
- What Do I Get for Registering, and Why Should I?
- How to contact IN/QUEST
- Appendixes
- A) Contact Information for Commercial Online Data Providers
- B) System Extention Options
- C) Q&A
- D) Figures (1-15) Screen Examples
- E) Sample Patron Receipts
- F) Trouble Shooting
- G) How Do I Do It?
- H) IN/QUEST's Communication VIEW POINT
┌────────────────────────────────────────────────────────────┐
│ │
│ DISCLAIMER - AGREEMENT │
└────────────────────────────────────────────────────────────┘
PUBLIC ACCESS is released the shareware distribution network under the following
terms and conditions.
Users of PUBLIC ACCESS must accept this disclaimer of warranty: "PUBLIC ACCESS is
supplied as is. The author disclaims all warranties, expressed or implied,
including, without limitation, the warranties of merchantability and of fitness
for any purpose. The author assumes no liability for damages, direct or
consequential, which may result from the use of PUBLIC ACCESS."
PUBLIC ACCESS is a "shareware program" and is provided at no charge to the user
for evaluation. Feel free to share it with your friends, but please do not give
it away altered or as part of another system. The essence of "user-supported"
software is to provide personal computer users9with quality software without high
prices, and yet to provide incentive for programmers to continue to develop new
products. If you find this program useful and find that you are using PUBLIC
ACCESS and continue to use PUBLIC ACCESS after a 60 day trial period, you must
make a registration payment of $89 to IN/QUEST,LLC.
The $89 registration fee will license one copy for use on any one computer at any
one time. You must treat this software just like a book. An example is that this
software may be used by any number of people and may be freely moved from one
computer location to another, so long as there is no possibility of it being used
at one location while it's being used at another. Just as a book cannot be read
by two different persons at the same time.
Commercial users of PUBLIC ACCESS must register and pay for their copies of PUBLIC
ACCESS within 60 days of first use or their license is withdrawn. Site-License
arrangements may be made by contacting IN/QUEST,LLC.
Anyone distributing PUBLIC ACCESS for any kind of remuneration must first contact
IN/QUEST,LLC. at the address below for authorization. This authorization will be
automatically granted to distributors recognized by the (ASP) as adhering to its
guidelines for shareware distributors, and such distributors may begin offering
PUBLIC ACCESS immediately (However IN/QUEST,LLC. must still be advised so that the
distributor can be kept up-to-date with the latest version of PUBLIC ACCESS).
You are encouraged to pass a copy of PUBLIC ACCESS along to your friends for
evaluation. Please encourage them to register their copy if they find that they
can use it. All registered users will receive a copy of the latest version of the
PUBLIC ACCESS system.
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┌────────────────────────────────────────────────────────────┐
│ │
│ WHAT IS SHAREWARE? │
└────────────────────────────────────────────────────────────┘
Although you may not have paid anything to get this copy of PUBLIC ACCESS, it is
not a free program. It is distributed on a "shareware" basis. What's that?
Shareware is a form of distribution which gives user a chance to try software
before buying it. If you try a Shareware program and continue to use it, you are
expected to register. Individual programs differ on details -- some request
registration while others require it, some specify a maximum trial period. With
registration, you get anything from the simple right to continue using the
software to an updated program with printed manual.
Copyright laws apply to both Shareware and commercial software, and the copyright
holder retains all rights, with a few specific exceptions as stated below.
Shareware authors are accomplished programmers, just like commercial authors, and
the programs are of comparable quality. (In both cases, there are good programs
and bad ones!) The main difference is in the method of distribution. The author
specifically grants the right to copy and distribute the software, either to
everyone, or to a specific group. For example, some authors require written
permission before a commercial disk vendor may copy their Shareware.
Shareware is a distribution method, not a type of software. You should find
software that suits your needs and pocketbook, whether it's commercial or
Shareware. The Shareware system makes fitting your needs easier, because you can
try before you buy. And because the overhead is low, prices are low also.
Shareware has the ultimate money-back guarantee -- if you don't use the product,
you don't pay for it.
PUBLIC ACCESS is a "shareware program" and is provided at no charge to you for
your evaluation. Feel free to share it with your friends, but please do not give
it away altered or as part of another system. The essence of "user-supported"
software is to provide
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PUBLIC ACCESS (TM) Copyright (c) 1992,1993 IN/QUEST,LLC Page 2
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┌────────────────────────────────────────────────────────────┐
│ │
│ The Association of Shareware Professionals (ASP) Ombudsman │
└────────────────────────────────────────────────────────────┘
IN/QUEST, LLC is a member of the Association of Shareware Professionals (ASP).
ASP wants to make sure that the shareware principle works for you. If you are
unable to resolve a shareware-related problem with an ASP member by contacting the
member directly, the ASP may be able to help. The ASP Ombudsman can help you
resolve a dispute or problem with an ASP member, but does not provide technical
support for members' products. Please write to the ASP Ombudsman at 545 Grover
Road, Muskegon MI 49442-9427 or send a CompuServe message via CompuServe Mail to
ASP Ombudsman 70007,3536.
─────────────────────────────────────────────────────────────────────
PUBLIC ACCESS (TM) Copyright (c) 1992,1993 IN/QUEST,LLC Page 3
─────────────────────────────────────────────────────────────────────
┌────────────────────────────────────────────────────────────┐
│ │
│ INSTALLATION │
└────────────────────────────────────────────────────────────┘
Option A (3.5" Distribution Diskette)
If you are installing PUBLIC ACCESS from the 3.5" distribution
diskette then just type
INSTALL <RETURN>
from the A: or B: prompt. Then just follow the screen
instructions. When you've finished you will be in PUBLIC ACCESS's
Setup/Configuration Screen. Press F7 or ESC to move to the Main
System Menu.
Option B (5.25" Distribution Diskettes and Downloaded Versions)
Copy all files to a new directory on your hard disk. Then
uncompress all files by typing
PACCSxxA, <RETURN>
and
PACCSxxB, <RETURN>
Example: paccs20A <return>
paccs20B <return>
Now...
You must SET your computer's environment memory in order to run
PUBLIC ACCESS at this point. The variables tell PUBLIC ACCESS
where it can find itself on your hard disk.
Edit your AUTOEXEC.BAT file with any text editor or word processor
(in non-document/text mode) by placing the following line in your
file.
SET PACP={Drive:\Path\Dir} Example 'C:\PA'
This assumes that PUBLIC ACCESS is installed on the default drive
'C:'. If you place PUBLIC ACCESS on any other driver then you must
explicitly set a second environment variable 'PACD' to the drive
PUBLIC ACCESS is located on. (i.e. SET PACD=E:)
Note: You can enter the above command(s) directly from the command
line without rebooting your computer.
When your environment is set, change to that directory and type:
type 'PAC' <Enter> to start program
The system will take you through several setup screens. When you
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PUBLIC ACCESS (TM) Copyright (c) 1992,1993 IN/QUEST,LLC Page 4
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have completed these steps you will have successfully setup and
configured PUBLIC ACCESS for your use. You will be in PUBLIC
ACCESS's Setup/Configuration Screen. Just press F7 or ESC to move
to the Main System Menu.
System Settings:
a. PUBLIC ACCESS works with upwards of 10 files open at a time.
Therefore it is important that you make sure you have a FILE=15
(or greater) statement in your Config.Sys file.
b. PUBLIC ACCESS requires MS-DOS 3.30 or later to run correctly.
c. PUBLIC ACCESS needs to know where to find itself. So, you must be sure to
place the following two lines in your 'AUTOEXEC.BAT' file:..
'SET PACP={Drive\Path\Dir}' Drive:\Path\Directory where PA located
─────────────────────────────────────────────────────────────────────
PUBLIC ACCESS (TM) Copyright (c) 1992,1993 IN/QUEST,LLC Page 5
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┌────────────────────────────────────────────────────────────┐
│ │
│ PUBLIC ACCESS INTRODUCTION │
└────────────────────────────────────────────────────────────┘
PUBLIC ACCESS is a Front-End Billing and Control Shell Software Product for the
commercial market place. PUBLIC ACCESS is targeted at community businesses
offering IBM/PC-AT compatible computing resources to the casual off-the-street
patron/user who may or may not be computer literate. These users, for one reason
or another, do not have their own system or do not have access to a system with
the features required for a specific task and need to go out-of-house to get the
work done. A specific case where this product fits is where local businesses are
currently renting computer time for desktop publishing or word processing.
This product might be best suited for Libraries, Fax/Mail/Copy Stores, Computers
Stores, Hotels and Airports, Small Computer Service Bureaus, On & Off Campus
Student Resource Centers, or any other community placed service centers where
their computers are generally available to the casual public.
All the site supported services in the PUBLIC ACCESS environment can be configured
as chargable (CASH or CREDIT CARD) or 'No Charge' and the system could be used as
a usage monitor in areas where there is little supervision, but usage data is
desired.
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┌────────────────────────────────────────────────────────────┐
│ │
│ PUBLIC ACCESS FEATURES │
└────────────────────────────────────────────────────────────┘
A: PUBLIC ACCESS is intended to run (launch) any stand-alone, text or graphics,
MS-DOS application or communication program from a time and cost controlled and
monitored database front-end.
B: Comes Pre-Configured with a minimum of 200 online communication services (both
the BBS variety and COMmercial variety) including all the major services such
as CompuServe (r) and Dialog (r) (* Requires a good Hayes compatible modem and
PROCOMM PLUS V2.01). Configuration includes network access autologon scripts
which will process automatic logon up, to the point of sign-on. Patrons may
add (with site sysop control) their own services to the system database or
complete automatic logon scripts to include passwords.
* Adjusting the Database to your specific location.
- For Colorado sites, phone number area codes are, at this time, configured
for Denver, CO. Be sure to add '1-303-' or '1-' to those numbers before
you attempt to dial them.
- For Non-Colorado sites, phone number area codes are, at this time,
configured for Anywhere USA/CANADA. Be sure to review the phone numbers in
your State or Province and edit those numbers which are local calls,
dropping the prefix.
- As distributed, the Network Access numbers of the major COMmercial systems
are based on their individual Colorado access nodes. You will want to call
each provider through their 800 number, which I have provided below) to
find the access number nearest you. (In most cases these are local calls).
Refer to the list of 800 numbers at Appendix 'A' for access numbers and logon
procedures for the major commercial services. Several of the commercial
services are configured with TymNet access numbers and logon procedures. I
found the TymNet net to have the most reliable and fewest logon steps.
The site's system operator has the option to completely reset the Data Files to
Zero. This can be done by erasing "Setup.Dat" file in the PUBLIC ACCESS
Program Directory and Data files in the Data Directory (with the exception of
Video.* and Prefix.*, these two file groups must be present in the indicated
Data Directory path for PUBLIC ACCESS to run). Once the data files are erased
just start the system as normal by typing "PAC" at the prompt. The system will
re-initialize to a bare bones system.
C: Supports fully integrated and automatic logon scripting to a maximum of twelve
(12) steps.
D: Accommodates NO CHARGE, CASH and CREDIT CARD Payment options and, if the credit
card payment option is chosen, PUBLIC ACCESS will access the Master Card
Network for pre-transaction credit card validation and post transaction payment
processing (* requires any Hayes compatible modem).
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PUBLIC ACCESS (TM) Copyright (c) 1992,1993 IN/QUEST,LLC Page 7
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E: Will accommodate casual (one time only) patrons/users accessing any cooperating
online data service without being pre-registered. Billing is done through
credit card instead of being pre-subscribed. This allows occasional access to
services, patrons may not use enough to subscribe to. Sort of like buying a
magazine off the rack instead of subscribing.
I am currently completing arrangements with a major gateway to allow PUBLIC
ACCESS patrons casual (one time only), but FULL and UnRestricted access to
INTERNET (E-Mail, FTP, etc) and UUCP. Dialog (r) and perhaps ECN (Educational
and Communications Network may also be willing to offer this casual access
feature. I will notify all system operators as the Commercial Information
Providers's come on board with this feature. As a general rule, the big
database information providers want a contract with the end users (a
subscription) so they have some manner of recourse if, at some future date,
they discover that the information is being used illegally.
F: Fully integrated context sensitive help screens, which cover just about any
questions that may arise.
G: Control charge *rates on any one session by *minute, *long distance minute,
*page, *session, and overall *event.
H: Registered copy comes with FREE (DEMO) logon password script file for
PRODIGY (r).
I: Mouse Support. Right button is ESCape key and Left Button is ENTER or RETURN
key. Mouse movement substitutes for keyboard cursor movement (TAB and ARROW
keys, etc.)
─────────────────────────────────────────────────────────────────────
PUBLIC ACCESS (TM) Copyright (c) 1992,1993 IN/QUEST,LLC Page 8
─────────────────────────────────────────────────────────────────────
┌────────────────────────────────────────────────────────────┐
│ │
│ PUBLIC ACCESS HAS TWO (2) LEVELS OF OPERATION │
└────────────────────────────────────────────────────────────┘
The PUBLIC ACCESS software comes with two basic levels of operation..
the 1) System Mode and 2) Patron Mode.
Level 1 ... THE SYSTEM MODE .... (See Screens FIG.1 & 2 Appendix D)
A: The System Setup
The system operator will setup and configure the system.
Configurable areas for applications and communications include:
* System Default Charge Rate ($) /Minute
* System Default Charge Rate ($) /Session
* System Default Charge Rate ($) /Page
* System Default Charge Rate ($) /Long Distance Call Minute
* System Default Charge Rate ($) /Overall Event
* Minimum Credit Card Charge Rate ($)
* Time out and Reset Minutes
* Minutes (Time) in a Event (See Event Rate above)
* Cash Only, Credit Only or Cash and Credit payments
* Maximum Baud Rate
* Legal Video Emulation and Phone Prefixes
* Credit Cards type accepted
* Credit Card authorization criteria
* Report/Receipt Printer Ports (COM1,COM2,LPT1,LPT2,DISK)
* Credit Card Data Entry Option (Hand or Swipe Scanned)
B. System Usages Statistics. Quick Overview
(See FIG.3 Appendix D]
C: Services (Applications and Communications) Setup
(See FIG.4 Appendix D]
The system operator has full control over which services are going to be
supported by their location.
* Service Name
* Service Program Runtime Name
* Drive\Path Directory for Runtime
* Command Line Switches for Application Programs
* Service specific rates (same categories as above)
* Primary Use and Description of Service
* Modem settings specific to installed communication services
* Service specific Patron Memo Pad area.
* Service specific Provider Memo Pad area.
* General SysOp-to-Patron / Patron-to-SysOp Note Pad area.
* Comm Service specific Auto Logon setup screen
* Comm Service Credit Card transfer setup screen
* SysOp connect to service test function
F: MAPP (Master Card Network) Interface to pre-validate and post process
credit card charges.
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PUBLIC ACCESS (TM) Copyright (c) 1992,1993 IN/QUEST,LLC Page 9
─────────────────────────────────────────────────────────────────────
G: Reports, Record View and Edit Options
* Reports for Patrons, Services, Income
* Individual Record Review / Edit
Level 2: ... THE USER MODE
Patron System Operation
Patrons are offered a straight forward, logical step by step process that will
connect them with the Application Program or Communication Service of their
choice.
Step 1: PUBLIC ACCESS Logo Start Screen
Step 2: System use Information Screens 1 and 2
Step 3: PUBLIC ACCESS APP/COM Main Menu
Step 4: APP or DATACOM Intro Screen (What they should know)
Step 5: Service Selection/Sort Option Menu
Step 6: List of Services to choose from
Step 7: APP or DATACOM Service Detail Information Screen
Step 8: Payment Preference (Cash/Credit if chargable) * ONE TIME ONLY *
Step 9: Final Confirmation Screen (final ok) before running a chargable
APP or calling and connecting with a chargable DATACOM service
Step 10: Use APP or COM Service
Step 11: Return to Progress >< Result Screen see results of session
Step 12: Repeat steps 3 - 11 (Skipping payment preference)
Step 13: Exit and receive final tally/receipt.
* Note: In instances where the system operator has subscribed to a service and
offers the service to their patrons with full autologon procedures installed, the
patron is prompted on whether they wish to use the system's site password or their
own (patron's) password after getting connected.
When the patron is communicating and using the terminal communication PROCOMM PLUS
V2.01 they are locked out of any system prompt (C:>) access. All uploads and
downloads are restricted to A: or B: floppy drives.
While using PROCOMM PLUS to do terminal communications with other services PUBLIC
ACCESS restricts the system patrons to a special list of menu options.
As mentioned above, PUBLIC ACCESS makes maximum use of PROCOMM PLUS V.2.01 (and
its very powerful Aspect Script Language) for its communications. The registered
version of PUBLIC ACCESS also comes with a pre-configured Demo Autologon password
file for PRODIGY ('PACLOG'). If the system operator has a copy of PRODIGY
currently installed and running on their system, they merely need let PA know
where it is on the system at installation time or through service setup and the
password file will be installed automatically. The PRODIGY file will not affect
the operation of PRODIGY in any way except when executed from PUBLIC ACCESS.
U.S.VideoTel (National VideoText) is currently considering offering a similar Demo
option, for PUBLIC ACCESS sites, to their online videotext service. POWERVISION,
a very impressive new graphical videotext service, has also been contacted for
possible public access.
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PUBLIC ACCESS (TM) Copyright (c) 1992,1993 IN/QUEST,LLC Page 10
─────────────────────────────────────────────────────────────────────
At present graphical terminal communications software and VideoText programs from
CompuServe (CompuServe Information Manager - CIM), ZiffNet, America Online's,
POWERVISION and CocoNet do not support command line password passing. They will
run from PUBLIC ACCESS, but, unlike PRODIGY, they will not accept dynamic password
and logon ID setups (of phone numbers) from outside their own environment (the
command line). Once loaded a patron will have to manually type in Password/ID (or
phone number). All these companies have been contacted and hopefully, will add
these feature to future releases of their product. There is some indication from
AOL that they will also provide a command line password switch feature in an
upcoming release.
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PUBLIC ACCESS (TM) Copyright (c) 1992,1993 IN/QUEST,LLC Page 11
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┌────────────────────────────────────────────────────────────┐
│ │
│ STARTING AND OPERATING PUBLIC ACCESS │
└────────────────────────────────────────────────────────────┘
To run the main system and menu: Type PAC
To run the patron system directly: Type PAC PATRON
To run the report system directly: Type PAC REPORT
To run the report system directly on monochrome monitor
Type PAC REPORT /M
PUBLIC ACCESS comes pre-configured to run on any monitor. If you have a
monochrome monitor you may achieve more cosmetically appealing screen by adding
the switch '/m' on the command line above (i.e. 'PAC PATRON /m' would run the
PATRON subsystem module directly on a monochrome monitor). If you later convert
your system to a color monitor just run PUBLIC ACCESS one time with a '/c' switch
(PAC /c). The order is important. Monitor switches '/m' or '/c' should be the
last item in the command line.
When a program is launched (run), PUBLIC ACCESS drops out of memory, leaving
virtually (a little remains so it can find its way home again) all available RAM
for your application to operate in. The upside is that you have a normal system
(as if your software was run from the command prompt) to run your software
application in. The downside is that PUBLIC ACCESS has to reload after each
application is run, causing a small delay in the use of the system. On a slower
computer this may become a bother to your patrons.
In event of a system crash. PUBLIC ACCESS maintains a picture of all pertinent
files during its operation. If there is a system crash or some type of problem
occurs preventing PUBLIC ACCESS to properly close out its files during a patron
session, just restart the program as normal. It will detect the improperly closed
files and restore all appropriate files to the condition just before the beginning
of the last session. This may cause the last session in progress (not the whole
event, just the session) to be lost.
SYSTEM REQUIREMENTS:.......
PUBLIC ACCESS, requires an MS-DOS Compatible computer with a hard disk and 450K of
RAM without credit card validation activated and requires 575K of RAM with credit
card validation activated. It requires MS-DOS version 3.30 or better to run.
PUBLIC ACCESS does use the SET command your AUTOEXEC.BAT file. It does NOT affect
your Config.sys file or your system interrupts in any way. PUBLIC ACCESS will NOT
interfere with your operating software. PUBLIC ACCESS can have up to 15 files
open at a time so it is recommended you check your "FILES=" statement in you
Config.Sys file and make sure you set "FILES=20" at a minimum. PUBLIC ACCESS does
NOT make use of virtual, expanded or extended memory.
PUBLIC ACCESS meerly runs in lower memory (max 570 kb), finds out what you or your
patron wants to run, sets a timer (for your patron only), drops out of memory and
then when you are finished, reloads, checks the timer and indicates the
appropriate charge. It does have a lot going on, so it operates most efficiently
on a faster 386 or 486 and comes only on 1.2 or 1.44 floppy disks.
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PUBLIC ACCESS (TM) Copyright (c) 1992,1993 IN/QUEST,LLC Page 12
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┌────────────────────────────────────────────────────────────┐
│ │
│ SYSTEM SETUP & CONFIGURATION INSTRUCTIONS. │
└────────────────────────────────────────────────────────────┘
PUBLIC ACCESS controls the use of the computer by casual patron users. The system
needs to be setup and configured with site specific information and preferences.
Press 1 a the Main System Menu to select Setup.
The fields are:........
a: Site Information (Location Name, Address, etc
Special Note: Your store or business name will show up in many places through
out the system and on patron receipts. You have 38 spaces.
b: Drive/Path for Program and Data Files. PA has to know where it is located in
your system!
c: System Password... The system uses this in several places. Use a password
that will be relatively easy to remember.
d: System operator... This can be a person's name or function such as 'Front
desk'. PA directs the patron to ask questions of or notify the *sysop* in
several places.
e: Credit Cards you plan to honor (if you plan to operate a CASH ONLY system,
make them all 'N').
f: Charge > M-Minutes [ac]... Since it is possible for people to start a program
or communications service, but change their mind or not get connected, it is
important to give them a buffer of a couple of minutes before the clock
starts. You don't want to have to keep adjusting the bill because they
complained about not getting to actually use the program. Suggest a value of
5 to 10 minutes for applications programs and maybe 3 to 5 minutes for
communications here.
g: $ Rates / Minutes [ac]... The rate you want to charge for each minute they
actually use the program or communications service. ($.13 per minute would be
$7.80 per hour).
h: $ Rates / Session [ac]... This rate is a one time charge per session. (i.e. if
your patron spends 15 minutes on CompuServe (downloads a special corporate
research data file on IBM) then load WordPerfect and writes a report using the
IBM file) prints out a 5 page report), they would be charge for two sessions
(one for CompuServe and one for WordPerfect)
i: $ Rates / Page [a ]... In the example above 'h:' they would be charged for 5
pages. This applies only to Applications programs thus the '[a ]'.
j: $ Rates / LDMinute [ c]... As PUBLIC ACCESS gives patrons the opportunity to
call services of their own choice, this rate applies to the charge rate you
want to apply, as a system default charge rate, for each long distance call
minute they are online (applied in tenths of a minute). Long distance rates
in the US range from approximately ~$.16 to ~$.24 per minute daytime. Look at
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your own carriers rates and put a rate here that would cover your costs and
maybe a little more. This applies only to communications thus '[ c]'. You
may set different long distance minute rates for each individual phone prefix
or area code. This is just the system default rate.
k: EVENT $ Rates / M-Minutes:
- [$ Rate] PUBLIC ACCESS offers a patron the opportunity to do a lot of
work in multiple sessions with application programs and
communication services. This gives the site the opportunity to
assess an overall charge for just using the system (i.e. $2.00
per hour) regardless of what they do. The EVENT rate is in
addition to all other charges. So it may make more sense to
have either an overall event charge OR per minute and per
session charges.
Note: If you do assess an event charge here then your patrons
will be prompted when they go to leave the system if they still
have time remaining on their event.
- [M-Minutes] Event Minutes... This is the second part of 'k:' above. How
many minutes should the overall charge be based on. It is
possible that someone starts using the system, but is not doing
any work, then goes to get a cup of coffee, leaving the system
is sitting their idle. Do you want to keep the clock ticking
here or not. You can charge $0.00 for an event or have $1.00
for 600 minutes.
Scenario 1: The patron starts up PageMaker and spends 3 hours working
on a news letter. They print out a 5 page document at the end, then
end their session and event. At $2.00/60 minutes (event),
$1.00/session, $.80 per page and $.10 per minute, the system would
charge them $29.00.
$ 6.00 Event Charge (3 Event x $2.00)
$ 1.00 Session Charge (1 Session x $1.00)
$ 4.00 Page Charge (5 Pages x $.80)
$18.00 Time Charge (180 Minutes x $.10)
Scenario 2: The patron calls 15 communication services and spends a
total of 90 minutes in all. At $3.00/90 minutes (event), $.50 per
session and $.10 per minute, the system would charge them $19,50.
$3.00 Event Charge (1 Event x $3.00)
$7.50 Session Charge (15 Sessions x $.50)
$9.00 Time Charge (90 Minutes x $.10)
l: Min C.C.Charge... This is the minimum charge you wish to set for all credit
card charges. Leave this field blank (0) if you wish to accept any credit
card charge amount.
******************************
NOTE: You may set your system for TOTALLY FREE USE just by setting all the rates
on this screen to $0.00.
******************************
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m: System Timeout... In the event a patron just gets up and walks away the system
keeps track of the keyboard activity or inactivity in this case. If the
system detects keyboard activity after a quiet period of this number of
minutes the patron will be prompted for their name, to confirm it is the same
person who had been using the system. This is a security feature just in case
the old patron walked away and a new patron is sitting at the keyboard. If
the name is incorrect the system will reset. Patron has two chances to get
their name entered correctly.
n: PreAuthorized$... This is the amount of money the credit card verification
will verify for. When you post process the actual amount of the charge, it is
applied against this actual preauthorized value. If the number is too high
your patrons will balk at using it. Their available credit is affect for a
few days till the charges clear. If it is too low you may run into situations
where they run up a bigger bill than pre-authorized and not have enough in
their account to cover the full amount of the charge.
o: [F1] Help Screen
p: [F2] Files/Directory Maintenance
q: [F3] FoneNbr... This is your Add/Edit area for phone prefixes (303 =
Colorado). You can add new prefixes as the phone company sets up new
areas around the country. You can disallow (turn off) certain prefixes
if you do not want anyone calling there (402=Alberta Canada). All calls
starting with '01','976' and '1-900' are automatically restricted. You
may set non-standard long distance rates for each individual area code or
prefix at this point.
r: [F4] Video... Same as 'q' above, but video emulations.
s: [F5] PatronNotes... This is where you can send general notes TO and review
general notes FROM your patrons.
t: [F6] Page Down OPTIONS SCREEN
1) Printer Port... TAB to correct system printer port for your system.
Reports are formatted for 14" wide paper.
2) Receipt Port... If you have a dedicated printer for printing of receipts
TAB to correct port here. These receipt printers may be 8.5" wide
printers.
3) Maximum BaudRate... If you have a modem connected to your system then TAB
to the highest speed. Use '0' if you have no modem. If you choose no
modem then the system will automatically adjust to CASH ONLY and set the
other modem related settings to NONE. This number is used later in the
system to alert patrons who are calling their own services through the
"CALL YOUR OWN SERV" communication feature. A setting of 0 will also
automatically limit your patrons to application use only. The PATRON
MODULE MAIN MENU will show '0' communication services supported and will
not allow them access to any of the communications features.
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4) Supported Pay Options:.... The system will support CASH ONLY, CASH and
CREDIT or CREDIT ONLY as payment options. Without a modem you are
restricted to CASH ONLY because there is now way to pre-authorize the
credit card. Otherwise, appropriate screens will come up directing the
patron.
5) Minimum Approval:... The process of pre-approving a persons credit card
involves first checking to see if it is a valid card (not stolen, currently
in good standing), secondly the approval process attempts to see if the
rightful card holder is using it. This second step is called Address
Verification System (AVS). The theory is that if the wrong person is using
the card they may not know the correct address information that goes along
with the card and thus can be screened out by the AVS system.
The first step is rather specific. The card is either good or not good!
But, the AVS step has certain built in variables that requires that you the
site own make a decision here. The person using the card may be the
rightful owner, but may not enter their address or zip code exactly the way
the card service has it in their system. The more specific (less error
prone) the entry of the card information can be the more reliable the AVS
verification can be. The Master Card Network really likes to have the card
magnetically swipe read rather than hand keyed, since this way they are
getting their data exactly as they have it in their system and the card is
present for viewing by the merchant.
Be that as it may, we get to the information that they want in this field.
N = No verification is supported at all by this site (if no modem).
E = Either the Address or 5 digit or 9 digit ZipCode is correct.
A = The Address is correct and the ZipCode may or may not be correct.
5 = The Address is correct and the 5 digit ZipCode is correct.
9 = The Address is correct and the 9 digit ZipCode is correct.
Note: '9' is the most reliable setting (least likely to involve
stolen cards and charge backs to the merchant account),
but the most likely to be rejected by valid patrons
because data was entered incorrectly. 'E' is the least
reliable but the most likely to be approved (finding some
element of the address that matches). The Merchant must
decide what they wish to accept as an element of risk
against charge backs.
6) Credit Card Information Options:... (Not active in shareware version). The
site has the option of installing a magnetic strip credit card swipe reader
with PUBLIC ACCESS. Options are enter card information by HAND or by
SCANning in the card with a reader. Some banks prefer the reader. It is
less subject to fraud.
u: [F7] MainMenu... Will return you to the main menu if all the fields are filled
in on the setup screen.
ESC Back to Main Menu.
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[Press 2] (System Statistics) will display the system status.
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│ SYSTEM STATISTICS │
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a: Total Revenues
b: Revenues last 30 days (Calculated at time of display)
c: Total amount to post process. (Post Processing must be completed in 4 working
days or it may be washed out of the Mapp System)
d: Total Services in system (APP and COMM) On of Off
e: Total Used Services.
f: Total Number of Patrons on System
g: Total Number of BBS services - ON - Total flagged as ON
h: Total Number of COM services - ON - Total flagged as ON
i: Total Number of APP services - ON - Total flagged as ON The number of ON
services is what the patron will see on their screens.
j: The display will show a descending list of all services sorted by Last
Date/Time the service was used. So you are seeing a list of service from the
most recently used to the not used at all.
ESC back to the main menu, select #3 Applications/Communications.
Select 2 Communications Services (Applications is similar)
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│ SERVICE SETUP AND CONFIGURATION │
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PUBLIC ACCESS is essentially a database. In this section you may enter as many
Applications or Online Communication Services as you wish to support. Each
service you add to the database can be, available to, or, restricted from, your
patron.
APPLICATION SETUP...
The fields on the APPLICATION SETUP/CONFIGURATION SCREEN are:....
a: APPlication NAME... This is the name of the application as you want it to
show up in the pick list that your patrons will see.
b: APPlication ID#.. This is a unique number assigned to this application record
by the system. PUBLIC ACCESS needs one unique primary key to work with, in
order to keep house. In cases where you have similar named applications this
field tells them apart.
c: APP Category... This is the three (3) letter category code word you want to
use to group this program with other programs that do similar type jobs.
(i.e. Word Processes might be WRD)
d: Date added... This is the date that this application was added. This is
included to give the system operator a point of reference when they are
analyzing how much profit they have had or use they have had out of a
particular application program.
e: APP Charge/Minute... This is the per minute rate you want to set for the use
of this application by your patrons.
f: Menu Patron, Provider... These fields will have a 'M' in them if there are
have been memos created in either instance.
g: APP Charge/Session... This the session rate you want to set for the per
session use of each application. This is like a flat rate for just using an
application for any amount of time.
h: Display [ON/OFF]... This is an ON OFF flag that can be set you the system
operator in instances where you want to temporarily remove the application
from use by your patrons. If set to OFF your patrons will NOT see this
program on their pick list screen.
i: APP Charge/Page... This the rate you want to set for each printed page.
----------------------
NOTE: You can always return to system default rates for any specific rate field
by entering any legal rate value in the field with a "-". Example: Type in
".4-" or "-.23" and cursor or tab out of the field and the system default for
that specific field will appear.
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j: Charge Patron [Y/N]... This is a global setting. If this is set to 'N' then
the use of this application will be entirely free.
k: APP Run PROGRAM... Place the actual name of the program the system will be
using to run or launch this program. The system will recognize two reserve
program names (COMMAND and 4DOS) as special shell commands where you desire
to drop to a new shell. COMMAND is for MS-DOS's infamous command interpreter
'COMMAND.COM' and 4DOS is for Rex Conn & JP Software's popular command
interpreter. This has been included to cover instances where you wish to
permit your patron to install and run their own special software. The
installation and operation of their software will be monitored just like any
other program. When they are finished running their own software, they must,
however, type 'EXIT' at the command prompt and then press 'ENTER' to return
PUBLIC ACCESS. At that point PUBLIC ACCESS will evaluate their session just
as if they had run a pre-installed program. The above rates will be used in
calculating their charges.
l: Switches... This field has two purposes. Whatever you place in this field
will be appended to the end of the program name on the command line when it
is launched. In the special instance in item 'k:' above when you want to
allow your patrons access to the command prompt and a new shell, then you can
place the path to the working area of the hard disk that you want them to use
here in this 'Switches' field. (If you left this blank and ran COMMAND then
if your command.com was located in 'C.DOS' they would be left at a new shell
in directory C:\DOS. You may not want to leave them in that particular
directory. Consequently, if you type D:\WORKING here in this field then when
executed they would be left in a directory call D:\WORKING) instead.
m: APP Path\DIRECTORY... This is the full directory path where the program name
in APP Run PROGRAM above can be found. If the ON/OFF field is ON then PUBLIC
ACCESS will check to be sure that the program is in fact located there before
letting you proceed.
n: Description... Enter up to 217 character description of this program. The
patron will see only the first 35 characters in the pick list, but once
picked they will see the full description.
o: Accept [y/n]... You must explicitly type 'Y' to accept and save this record.
If you make any changes to this screen you will be prompted with a blinking
message that the screen has been changed and that you should remember to
Accept 'Y' the record to save it before leaving the screen.
p: Function Keys
[F1] Help. You can press the F1 key for context sensitive help here and just
about anywhere in the program.
[F2] List. If you press the F2 key you will be presented with a list of all
the applications and services in the database, with the pointer
on the record that was on the screen when you pressed. You may
move the cursor about the list and press ENTER when the cursor is
one a record that you want. The record will be picked and the
then displayed on the appropriate screen (APP on APP and COM on
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COM)
You may move about the list in several ways.
Page Down/Page Up/Home/End are fairly straight forward. Pressing
the first character of a program or service name will jump you
directly to the first or closest name starting with that
character (if the database is sorted on that field). Example:
press 'w' will jump you to the first application or service
starting with a 'W'. Press F1 will give you a dialog window
where you type in several letters to make the word unique then
press ENTER. The cursor will jump to the specific line on the
screen starting with that word (if the database is sorted on that
field).
Press ESC will give you a menu by which you can change the sort
field.
[F3]ON/OFF This is the toggle fey to turn the application or service ON or
OFF. Any records turned OFF will not show up on the patrons pick
list.
[F4]RunAPP Here you can press the F4 key to run/launch this application to
either test it or use it yourself.
[F5]Memo Press the F5 key will give you the opportunity to add, read and
edit various Memos.
a. [P]atron Provided Information. Additional information
provided by patrons. This can be of special value since many
of these systems are constantly in a state of change. Your
patrons can be your best information providers. This memo
area can be read and edited by both you, the system operator,
and your patrons.
b. [S]ervice Provider Supplied Information. If there are
instances where you or Service Providers wish to publish
special 'Read Only!' notices concerning a specific service,
they can be posted here in this window. Only the system
operator can add/edit this memo area. Patrons can view this
window, but they may not alter it.
c. Notes to the System Operator. These are general notes from
your patrons to you the System Operator. This can be a
convenient method to get general feed back about services that
are no longer online or new services that are online, features
they would like to see in future releases of PUBLIC ACCESS
etc.
[F6]Files Use this to display a file maintenance screen to view, copy,
rename etc your system files. This feature is not available to
your patrons. Only the system operator.
[F7]AddDel Press the F7 to key ADD, DUPLICATE and DELETE records. When
deleting records you will be prompted to be sure that you want to
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really delete this record. You will then be notified again when
the deletion is complete.
[F8]Find Pressing the F8 key will clear the screen and leave you in the
PROGRAM NAME field. Type in any portion of a name you wish to
find then press ENTER. You will be positioned to the nearest
record starting with that spelling.
[F9]PreRcd Pressing F9 or PageDN will step you through the database one
record (application or service name) at a time.
[F10]NxtRcd Pressing F10 or PageUP will step you through the database one
record (application or service name) at a time.
ONLINE COMMUNICATIONS SERVICE SETUP...
The fields on the SERVICE SETUP/CONFIGURATION SCREEN are:....
a: Comm NAME... This can be the name of a service or part of a service. What
ever is descriptive enough for patron to understand.
b: LStep[ 0][ 4]... This is the number of automatic logon steps configured for
this services.
* The first value '[ 0]' is the number of base steps to get to the
beginning of the logon sequence (just before the calling patron is
required to enter any Password or ID information).
* The second value '[ 4]' is the total number of steps to logon. In
this instance '4'. This is for cases where the site subscribes to
the service and has setup a complete autologon script with their
own ID and Password.
c: Comm DRIVER... This is the name of the communications program you are going
to be launching. Since PUBLIC ACCESS makes maximum use of PROCOMM PLUS
V.2.01 (r) from Datastorm Technologies the default driver here is PCPLUSV2.
Change this to AOL for America Online (r) or Prodigy for PRODIGY (r) etc. If
the ON/OFF flag is 'ON' PA will check to make sure the program driver you
specify in this field is actually installed. If PA can't find it you will be
prompted to enter a good directory where it can be located.
d: Comm TYPE... This is a code word to help PA sort the applications and
services supported by the system. BBS and COM are two reserved code words
for the communications portion of PA. BBS for services offering some or all
free access and COM for services operating 100% on a commercial basis.
e: MemoU MemoP... Are memo flags to indicate whether Patron Memos or System
Provider Memos have been set up for this service. An 'M' will appear in the
box if a memo is present in either case.
f: Comm CITY... Included here to aid in identifying long distance calls.
g: Comm STATE... This is determined automatically from the phone number. It is
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used by the sort options menu to group services by local or long distance.
h: Added By... This is to let the sysop know which services have been added by
patrons and to edit out (delete) problem services you may not want to
support.
i: Display ON/OFF... This gives the Sysop an opportunity to temporarily turn
OFF, for whatever reason, services they do not want a patron to use. All
services added by patrons are installed in the database, but the On/Off flag
is set of OFF till the sysop can check it out. See [F3] below.
j: Description... This is a 217 character field to describe the service. The
first 35 characters of this field are displayed in the patron's initial
selection window. So arrange your description accordingly (giving pertinent
data in the first 35 characters and functional data in the overall field so
that a key word search will be effective.
k: Data Phone... This is the phone number to dial to access this service. The
phone number will be verified against the allowed phone numbers and the long
distance charge rate for this area code will be inserted in the appropriate
field (L.D.Minute) below when you are adding a new service. If you are
editing a pre-existing service you may change the L.D. rate for each
individual service. You will not be allowed to enter phone numbers, with
areacodes or prefixes, that are not in the Fone Number list or are in the
Fone list, but not allowed ('N').
l: Modem Prefix... To successfully connect with certain services you must send a
special setup string to the modem. You can place the exact string in this
field. If you want to reset the modem after hanging up then place another
string after the setup string separated by a '/' (i.e. &M0/&M4)
m: System ID / System Password. These two fields are added to the driver (from
above) on the command line in this order at run time. (i.e. if you wanted to
call 'ONLINE TODAY' and if your ID = James and your Password = Teacup then
the system would send a runtime command that looked like this "OT James
Teacup"). This is for special instances where the program, you want to run,
will accept parsed command line switches. Note: The autologon file supplied
with registered versions of PUBLIC ACCESS comes is called 'PACLOG' and must
be placed in the SYSTEM ID field. The Password field is not necessary when
calling PRODIGY since it uses a one word nick name to autologon.
n: Local Charge (This End).. This flag is set to 'Y' if you want to charge a
patron (at your end) to use this particular service. If you DO NOT charge
('N') for this service, then when a patron calls this service, they are not
charged at all for this service and they use up none of there allocated event
time. It is conceivable, if you have a number of free services (no local
charge, no long distance charge) that they could spend hours using this
system and never encounter a payment situation.
o: Per Minute/Per Session/L.D.Minute initialize to the system default rates, but
the sysop can modify the individual rates for each service here. NOTE: The
sysop can always return to system default rates for any specific rate field
by entering any legal rate value in the field with a "-". Example: Type in
".4-" or "-.23" and cursor or tab out of the field and the system default for
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that specific field will appear.
p: Service Free (Other End).. Indicates whether this particular service (the
other or remote end) charges or not. BBS services usually are free 'Y' and
COM services usually are not free 'N'.
q: This System Subscribes... If your site subscribes 'Y' to this service you
will have a full autologon script setup for this service, where patrons have
your permission to use your System Password and System ID to logon to remote
services.
r: Patron Must PreSubscribe... In instances where there is a commercial service
and the site does not subscribe and if the service does not accept credit
card logon's then the patron must pre-subscribe to gain access. They get a
notice window if they choose this service, indicating to them they must
pre-subscribe.
s: Credit Card Info Transfer... If the remote accepts users who are not
pre-subscribed, by accepting their credit card for billing purposes, indicate
it here with 'Y'. This option requires that the patron chooses 'Credit' as
their form of payment. On logon the remote service will prompt your system
for the credit card string. PUBLIC ACCESS will send a preformatted string
(including all of the site and patron information) to the remote. The remote
will have to get their own authorization number for their billing at their
end, but the patron will not have to key in their information again. The
patron's information will have been transmitted to the remote system for them
by PUBLIC ACCESS.
t: [F1] Help
u: [F2] List... Will display a list of ALL services sorted by Type (codeword)
then alphabetically by Name. Press ESC get an Options Menu to resort
the list or find services using Keyword. All Services (Applications and
Communications) are displayed in this list to make system maintenance
easier. You can move around the display list quickly by pressing first
character of sorted field you want to jump to. (i.e. if sorted on phone
number press '8' to go directly to phone number(s) starting with '8'.
Press F1 to enter a partial work to directly to that service. (i.e.Press
F1 type 'WordPe' ENTER to go directly to 'WordPerfect'.
Example: To find all the services in the database with an
800 phone number. From any Comm or APP record screen press
F2 (list display). Now Press ESC (Option Menu). Now press
F4 (Sort on Phone Number). Now press F1 (Quick Key) and
type in "1-800" then ENTER. The file pointer will jump to
the area of the list with 1-800's.
v: [F3] Toggle ON / OFF flag. If 'ON', service will be allowed for use by your
patron and will be DISPLAYed to them as a service they can call. If OFF
they will not see it on their list of choices and if they try to add it
via the "CALL YOUR OWN ONLINE SERVICE" option, they will be notified
that the service is not allowed or available to them. This serves as a
means for the sysop to discriminate and disallow the availability of
certain services to their patrons from their site.
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w: [F4] Logon.
1. Connect with service to test logon. If the site has a full logon
sequence (with the site's Password and ID), pressing this option will
yield a second prompt. The second prompt will ask whether the sysop
wants to test the full logon sequence or just the BASE STEPS to the
beginning of the logon sequence. The Base Steps will be executed
when their patron elects to use their own Password and ID for this
particular service instead of the system's.
2. Setup Logon Script... Wait for prompt1... Send Reply1...etc. If the
remote system expects your system to send the first transmission then
leave 'Prompt1' empty and put your first reply in 'Reply1'. If you
want to send one or two ESCape codes us ^E or ^E^E on same line. To
send a carriage return/line feed use ^M at the end of a string to be
transmitted. Use ^S or ^S^S on the same line to send one or two
spacebars.
* Recap
^M = Carriage Return/Line Feed
^S = Space Bar (maximum of two / line)
^E = Escape Code (maximum of two / line)
* An Example of a logon script is:
--------- Waitfor: Reply: ---------
-----------------------------------------------
Step #1 FULL Name: Jim Turner^M
Step #2: correct? Y <- NOTE: no carriage return
Step #3: Password: Jackrabbit^M <- NOTE: carriage return
PUBLIC ACCESS will automatically count the total number of logon
steps in the sequence. But, you will have to explicitly enter the
number of base steps in the sequence. The number of base steps are
the number of steps required to get any user to the beginning of the
Password/ID sequence. Enter the number of base steps at the bottom
of the this screen before exiting back to the service edit screen.
The number of base steps and the total number will be the same if you
are only taking the patron as far as the beginning of the
Password/User ID sequence. If the total number of steps takes the
patron past that point then they will be different.
3. Setup for Credit Card Transfer.. Enter the string here the remote
will be using to ask for the credit card string.
x: [F5] Memo
1. [P]atron Memo. Type a memo to your patrons about this particular
service. The Memo area cannot be searched by the keyword or phrase
search, but does give you an opportunity to pass more information
along to your patrons about a particular service. This memo area can
be written to and read by both sysop and patrons.
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2. [S]ervice Provider Supplied Memo. There are going to be instances
where providers may want to have their own prepared text installed
for your patrons to read. This area can be read by both sysop and
patrons but may not be modified by patrons.
3. Notes from patrons... This area is a general comments area. It is
NOT specific to a particular service. Patrons can indicate here the
names of services that are no longer operating or more thorough
descriptions of services.
y: [F6] Video.. View list of legal video emulations for inclusion the video
emulation field.
z: [F7] Add/Delete Service Record.
aa: [F8] Find.. Pressing F8 will clear the screen and place the cursor in the
Name field. Enter any part of a name you are trying to locate then
press ENTER. The system will locate the closest matching record to that
spelling.
ab: [F9] Previous Record. Pressing F9 or PageDown will page one record at a time
DOWN through the database.
ac:[F10] Next Record. Pressing F10 or PageUP will page one record at a time UP
through the database.
Note: The same process is used in adding Applications to the database.
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│ │
│ R E P O R T S │
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The Reports/Maintenance Module is set up to give you the site administrator 3
basic options.
Option #1 View CUSTOMER/USER History. There are a number of sorting options, but
the first report option is oriented to viewing, reviewing, editing, printing,
patron (use) history. The complete patron record can be viewed with an on-screen
listing of the individual sessions the patron worked while in any one event. The
charges for the sessions and the event can be deleted.
Option #2 View SERVICE History. This option gives the site administrator several
sorted views of the service data base.
Option #3 Reports
1. USERS: Print reports to printer 11x14 paper or to a disk file, of
various sorted views of the patron's data files
2. SERVICES: Print reports to printer 11x14 paper or to a disk file, of
various sorted views of the service data files. This includes
APPLICATIONS and DATA COMM.
3. INCOME: Print income reports from any date to any date. Sort the
information Ascending or Descending. Set for monthly subtotals
is desired. Reports can be for all types of transactions, cash
only or credit card only.
The UP and DOWN arrows may be used to adjust the dates in the
FROM and TO fields. The ENTER or TAB keys move the cursor from
field to field.
Option #4 File Maintenance.
1. Reset the system to Zero usage, as if you just took it out of the box.
2. Back up all patron history files to floppy
3. Back up all patron data files over 30 days old to floppy
4. Back up all patron data files over 60 days old to floppy
5. Back up all patron data files over 90 days old to floppy
6. Recall and look at data files on floppy disk.
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│ │
│ U S E R M O D E │
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Pressing any key from the Logo Screen the patron is first presented with a general
information screen dealing with getting around the system. There are three (3)
basic system wide functions a patron will want to keep in mind.
ONE: They can press the F1 key just about anywhere and be presented with a
context sensitive help screen (see exception below under getting around the
application selection screen).
TWO: They can press the ESC key just about anywhere and back-up or back-out
of where they are and get back to where they want to be.
THREE: Many screens offering decision points (keep going or do not keep
going) have default answers prepared for them in the format [Y/n] meaning
YES is the default (just hit ENTER or any key to keep going). Here the
patron must explicitly hit 'N" to cancel and not go any further. Thus,
hitting the ENTER key is pretty much all they have to do in many places to
proceed to the next step. There are certain points where there is no
default ([Y/N] or [*]). At these points the patron must press the specific
key 'Y' or 'N' (case insensitive) to go or not go.
Now, pressing any key once more from there they arrive at PUBLIC ACCESS's Main
Menu {See FIG 5 Appendix D]. Here the patron may choose:..
1) Start-up an application like a word processor or any other type of
application the site may have installed, or..
2) Start-up and logon to any supported or allowed online communications
service.
3) Optionally, once they have started using the system, in order to know
where they stand, they may get a quick look at their tally.
The numbers to the right of the screen indicate to the patron how many application
programs and dial-up on-line data communication services the site has
pre-installed and is currently supporting. This number is the total number of
turned 'ON' services.
1) The Applications Option:...........................
Step 1 Choosing the Application option with the Up or Down Arrow and
pressing ENTER or just typing 'A' will bring you to the initial
screen in the Applications Options Module.
[See FIG #6 Appendix D]
Here, the screen gives the patron more general information about
how the system will work, what to expect in the way of general
system charges. Pressing any key brings the patron to Step 2
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Step 2 The Application Programs - Options Menu:
[See FIG #7 Appendix D]
The menu lets the patron know how much more time they have left on
the current running event. This will be '** NA **' if an event has
not started yet. The rest of the Menu gives the patron several
options.
[F1] Help Screen
[F2] Show the up coming (next screen) list of supported
Application programs by program name in alphabetical order.
[F3] Show the up coming (next screen) list of supported
application programs by program type then secondarily by
name. All supported application programs and online services
have a three letter code word to allow for some relational
grouping. In this case the site may give the code word 'WRD'
for all word processors or 'DTP' for all desktop publishing
packages if they have more than one supported. This sort
feature is of little if there are only 6 programs supported.
If they support 30 or more it is of special value.
[F4] Search available program records for key phrase or word and
create a subgroup of programs with that word somewhere in
their record. This is also of little value if just a hand
full of programs are supported, but is very valuable if a
large number are supported.
[F5] Once again show tally screen if there has been some use of
the system.
[F6] Leave a note or comment of some general nature to the system
operator.
[F7] 'Install/Run Your Own Program', if supported (Toggled 'ON' in
the system APPLICATION PROGRAM setup screen), gives the
patron an opportunity to install and run their own software
as if it were an application. The clock is running on this
and any rates you charge for your computer usage can be
applied here just like any other application.
Notice: If you do not want people installing and running
their own software, then you should toggle this feature to
'OFF' on the system setup screen. This feature will then not
be available to your system users.
Warning: PUBLIC ACCESS drops out of memory and the patron is
dropped to a new shell with the same access to the system
files as anyone would have sitting down to your computer with
the 'C:\ >' staring at them. Use this feature with caution.
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Pressing F2......
Here you are presented with a APPLICATION LIST screen (the 'Pick List')
[See FIG 8 Appendix D] with a good deal of information and in the
middle, a line listing of all the supported programs.
You can move about the list in several ways.
* Press the first character of the sorted field.
Example: If the sort is on Name (see bottom of screen in flashing
area ' Sort on Prog Name '. Press the letter 'W' to jump directly
to program names starting with 'W' such as WordPerfect. If the
sort were on Type/Name you could press the letter 'D' to go to all
type code words starting with a 'D' as in 'DTP'.
* With the sort on Name, press F1 and bring up a little window.
Enter enough of a word to make it unique, such as 'Geow' the press
ENTER. The file pointer will jump to 'GEOWORKS' if it were
installed.
* Page UP or Page DOWN, HOME, END will yield the logical desired
effects.
Notice the bottom of the screen. All money related areas of the system
screens are in green.
Nbr Events [ ]. This informs the patron how many events they have to this
point. An event my be set up by the system operator to be YY minutes and
may incur a charge of $XX. Thus a person being on for 2 events will incur a
charge of 2 x XX regardless of how much work they have completed. An event
can only be started by a chargeable session.
Sessions T[ ] $[ ]. This informs the patron how many T=Total sessions and
how many $=Chargeable sessions they have so far. This system lets the site
operator make some programs and services free of charge and others
chargeable. And some services and programs can be used, but not long enough
to create a charge thus it is not chargeable. Therefore, the patron can
have many more total sessions than chargeable sessions.
Total Minutes [ ]. This informs the patron how many chargeable minutes
they have rung up so far.
Charges[$ ]. This keeps the patron informed of the running total due
on there use of the system so far. It will remain '0.00' until they have
their first chargeable session.
Move the highlight bar to the application you want to choose then
press ENTER or RETURN. This will bring the patron to the.....
APPLICATION'S DETAILED INFORMATION SCREEN.
[See FIG #9 Appendix D]
This screen provides the details of the Application they have just chosen.
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If they want to go back to the list all they do is press the ESC key.
[ESC] Return to previous screen (list of supported applications)
[F1] Help.
[F2] Patron Memo. Here the patron can type any notes they wish specific
and germane to this application. Other patrons and the system
operator will be able to view and alter these comments.
[F3] Read Memo. Here the patron can read only (not modify) an information
screen supplied by the software publisher or the system operator.
[F4] Notes to Sysop. Here the patron can send general notes to the system
operator. Anyone my read and modify these notes.
[F9] Page back through the database one application at a time without
going back to the list on the previous screen. (PgDN) is an alternate
key here.
[F10] Page forward through the database one application at a time without
going back to the list on the previous screen.
Press ENTER to proceed.
Optional Screen here. On systems that allow CASH and CREDIT the patron will
be presented with a choice screen here. Which one do they prefer.
Press ENTER to proceed.
If the choice is CREDIT the patron is then present with an information
screen explaining how their credit card account is going to be affected.
Press ENTER to proceed.
The patron gets to fill out an information screen on themselves (Name,
Address etc, and in the instance of credit card will give their credit card
information here. The card information entered here has real and accurate.
Explicitly press 'Y' or 'N' here to proceed.
If they are chose to pay with credit card they are prompted one more time at
this point to be sure they really want to use their credit card.
If they say 'Y'es, the system will pre-check the relative correctness of the
credit card number and the zip code before dialing the Master Card Network.
If they do not look correct (to many numbers, check digit does not match,
etc) the system will come right back with what was wrong. Passing the basic
checks the system will dial out and pre-validate their card using the Master
Card Network and its Address Validation System (AVS). This is realtime.
This is the real thing. This is done just once so long as a patron is in
this one event. If they start a new event (quit to the logo screen and come
back in), they are treated like a brand new customer.
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If the card is approved the system will take them to the point of departure.
The point of departure is a PROGRESS/RESULT screen. They are then given an
overlaid red '$ PLEASE CONFIRM $' screen. This is their FINAL NOTICE $...
from here on the clock starts.
PLEASE CONFIRM, FINAL NOTICE! [See FIG 10 (before) Appendix D]
Here again your patron must explicitly press 'Y' or 'N' as to whether to
proceed or not. If 'Y' then PUBLIC ACCESS will take a picture of the files
in case of system crash and then drop out of memory and launch the
application your patron selected.
*** The patron uses the selected application ***
When your patron has finished and quits and ends their use of the selected
program, PUBLIC ACCESS starts up again. The PUBLIC ACCESS displays the
'PROGRESS >< RESULT' screen and checks to see how long they were away. If
your patron ran an application and they were away more than the threshold
minutes (Charge > Minutes) they will be prompted for how many (if any) pages
they printed. With all the data now in, PUBLIC ACCESS computes the charges
according to the rates set up by the system operator for this particular
program or service. The results are diplayed (see FIG #10 (after)) for the
patron as a final tally of the total charges to this point with Overall
Totals, Session Totals and Overall Chargeable Totals.
Press ENTER or any key here brings them back to the list of application
programs. Here they may make another choice and redo all the previous steps
except the payment and name steps.
Pick & ENTER, Yes to '$ PLEASE CONFIRM $', Work with another session..
Quit..., Totals, and so on until they are done. Pressing ESC or selecting
ESC from the Menu will bring them back to the Main Menu.
At the Main Menu they now can choose to go back to Applications or choose to
go to Communications.
Pressing 'C' and going to communications.
This operates much the same as the Applications Options discussed above.
* Information Screen
* Communications Menu [See FIG 11 Appendix D]
The Communications Menu gives them several other sorting/viewing options.
[F1] Help
[F2] By Name
[F3] By State/Name. It is help to look through the list of
communication services by state to get a subgroup of services which
my be a local call or lease less expensive.
[F4] By Type/Name. The types here are restricted to BBS (basically
offer FREE access to some or all of their computer system), and COM
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(are strictly commercial services where the caller/patron must pay
for everything they use). These COM services usually require the
patron to be pre-subscribed with a valid password or ID.
[F5] Phone Number. You can view the list sorted by phone number. Thus
the patron can view all systems with a 1-215 area code.
[F6] Search By Word or Phrase. Here the patron can choose to view all
services that have the word 'ENVIRONMENT' or 'JOB' in their record
somewhere.
[F7] Show tally if event is started.
[F8] Leave system operator notes. General notes to the system operator.
[F9] Call Your Own Service. If a patron does not see the online service
name they want to call on the pick list or if they want to call a
private computer, perhaps at their work, they can choose this
option (if it is flagged as 'ON' by the system operator). Any long
distance calls through this option are charge a long distance per
minute rate set for that area code. The patron is not allowed to
call area codes that are restricted in the phone prefix list or by
the OFF flag.
NOTE: This menu selection is not available to your patrons
if you toggle the service to 'OFF' in the system
ONLINE SERVICE setup screen.
Press ENTER
This brings the patron to the Pick List of supported OnLine
Communication Services [See FIG 12 Appendix D]
This screen has 6 specific items of information for the patron.
T = Type of Service (COM,BBS)
R = Patron Must Pre-Register
F = Service FREE of Charge
S = Local Site Charge
L = Local Call (Toll Free)
C = Credit Card InfoTransfer
The patron can look across the line of the options on the screen and
evaluate which one they may want to call. There are more than 200 systems
that come pre-installed, including most of the major online services.
NOTE: Many of the dial-up, on-line data communication services that
are pre-installed with the distribution copy of PUBLIC ACCESS
are Bulleting Board Systems (BBS's) and the nature of the BBS
industry is change. So, even though an effort has been taken
to provide services that are more substantial than most (i.e.
stable, in business for a long time) it is very likely that
you will find some of these services to out of business when
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you go to call them. If this is the case just delete the the
service from the database. Other BBS's and/or other various
types of quality services will appear on the scene just as
often, or even more often. Just add them to the database as
desired.
The same quick jump features are available here in the pick list screen as
were available in the applications list. The quick jump and the search
word/phrase features are useful here.
Press ENTER.....
DIAL-UP ONLINE COMMUNICATION SERVICE'S DETAILED INFORMATION SCREEN.
[See FIG 13 Appendix D]
This screen has a good bit more information available to the patron than the
same step for applications.
The area of note is the USER CONFIGURATION SETTINGS......
Here the patron can make spot changes to the communication settings for this
service. If they get connected and stay connected then these settings
become permanent. Otherwise, the settings are discarded.
Press ENTER.....
All the rest of the screens from this point forward are the same as the
those for selecting an application above, with two exceptions.
Exception Screen #1:
If the patron selects a service which the site subscribes to then the patron
will be given an opportunity to use the site's System Password and System ID
(autologon sequence) or use their own (if they have one) [See FIG 14
Appendix D].
Exception Screen #2:
If the patron selects a service which the site does NOT subscribe to and is
a COMmercial service then they are notified that they must be pre-subscribed
to use this service [See FIG 15 Appendix D].
Special Patron Screens
There are two additional screens that come up from time to time.
Special Screen #1: If the patron falls asleep or walks away for a cup of
coffee and the system is not used for the set number of minutes in 'System
Timeout' the next person to sit down at the keyboard will get a prompt to
enter their last name. If it does not match with the person's name who had
been using the system, the system resets allowing a new person to use the
system. If it is the same name the patron may resume where they left off.
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The sysop can also close out the patron if they feel the person left
all-together and get a receipt for the patron, if necessary.
Special Screen #2: If the patron is about to start another session and they
are near the end of an event period they are warned of that fact and given
an explicit opportunity to continue into another event and incur another
event charge or stop at this point.
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┌────────────────────────────────────────────────────────────┐
│ │
│ MAPP POST PROCESSING and CREDIT CARD CHARGE DISPUTES │
└────────────────────────────────────────────────────────────┘
The MAPP system supports the processing of credit charges through the Master Card
Network. It handles all major credit card inquiries and transactions.
The full MAPP system software is included with registered versions of PUBLIC
ACCESS and will support a whole host of credit card actions. Since the bulk of,
or just about only, feature PUBLIC ACCESS really uses is the PCPLUS modem
interface capability its entirely conceivable that you may never use any of the
other capabilities of the MAPP software. PUBLIC ACCESS does what it has to with
MAPP automatically for you. From with in PUBLIC ACCESS, the patron will create
the transaction record when then use a credit card to work within PUBLIC ACCESS.
Periodically, maybe daily depending on your system usage, you should schedule a
time when you run PUBLIC ACCESS's 'Post Transactions' module to post any patron
transactions sitting on the system to the MAPP network. There are a number of
ways to know whether this is required.
Option 1: From the Main Menu of the System Module, press F2 (statistics). The
last line of the Green Frame ($ to Post Process) will tell you if
you have any transactions waiting to post process.
Option 2: From the Main Menu press F6 (Mapp System) and select post process.
If you do not have any transactions waiting to be posted the system
will inform you of that at the bottom of the screen. Otherwise, the
post processing window will appear, indicating how much is in the
system to post process, and waiting for your go ahead clearance.
CUSTOMER DISPUTES will arise from time to time. Patrons do occasionally forget
that they used their credit card to make a certain charge and request proof of the
transaction. You can take to steps to deal with this inevitability.
Step #1: AT THE TIME OF USE: You are encouraged to have a dot matrix printer
with two part carbonless paper setup as a dedicated receipt printer.
When the patron finishes working on the system and they print out a
receipt PUBLIC ACCESS will print the receipt (8.5"x11" page) to this
dedicated port using standard Epson printer commands. When the
detailed receipt is printed you might ask the patron to sign on the
bottom. Then give them the bottom copy and you can retain the top
for your records. If they have any issue with the charges, right
then and there, you can re-enter PUBLIC ACCESS, through selection F4
from the Main Menu, and edit or correct the Patron History Record,
then print out a new receipt. Only this new or corrected amount is
post processed in the MAPP credit card system.
Step #2: AT DISPUTE TIME: If a charge is disputed several months later, you
may take one of two steps to reconstruct the charge occasion. (1) If
you are doing what is recommended in step #1 above, go to your files
and pull out the signed hard copy, or (2) Go to your computer and
recall the patrons record on the computer screen. You can recall the
record to the computer screen by selecting F4 from the Main Menu
(System REPORTS) then Select option 1. Individual Records, then
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select option 1 'Credit Card Number' from the next menu. Enter the
credit card number in question in the indicated field and press
ENTER. If the card number is on file anywhere, all references to
that number will be displayed in a USER VIEW screen. Since a
particular patron may have used this system any number of times, it
is possible that there are going to be multiple occurrences of the
same credit card number on the system.
Pick the specific record from the items listed by moving the cursor
(high lighted line) up or down the screen using the mouse movement or
UP or DOWN arrows. When you have located the exact event charge in
dispute press the ENTER key. This will display the details of that
one event on the full screen. You can acquaint yourself with the
specific details right off of the screen or you may print out another
receipt at this point to respond the patron's dispute.
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┌────────────────────────────────────────────────────────────┐
│ │
│ PUBLIC ACCESS SHAREWARE LIMITATIONS AND FEATURES: │
└────────────────────────────────────────────────────────────┘
This shareware version has certain limitation.
The shareware version of PUBLIC ACCESS will give you a good reading of the
validity of a patron's credit card immediately upon installation (must have a
modem for this feature). The full MAPP software series is only available with the
registered version.
The credit card swipe reader (scanner) feature is not active in the shareware
version of PUBLIC ACCESS. The swipe reader feature (software and hardware) is an
OPTION available in a registered version of the product only! The credit card
networks are pushing for swipe read or imprinted cards at all retail locations.
NOTE: Banks have a variety of card processing networks they can use (belong to)
similar to the choices you and I have for long distance phone companies. We might
use MCI or SPRINT as our LD carriers, and not be able to take advantage of a
special feature offered by Allnet. In this case PUBLIC ACCESS only works with the
MAPP network thus you must register with a MAPP Member Bank to use the Master Card
Network to post process your charges. Full MAPP software is included with
registration.
If you cannot or will not be working with a MAPP member bank then you can use
PUBLIC ACCESS card validation feature as a level of security, then you can process
the charges manually through your current credit card bank after the fact. See
special options Appendix B [OPTIONS].
The system administrator will endure a Shareware Notice Screen one time when they
exit PUBLIC ACCESS. And your patrons will see a watermark message in the lower
banner on several of their screens indicating whether the product is registered or
not.
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┌────────────────────────────────────────────────────────────┐
│ │
│ REGISTRATION │
└────────────────────────────────────────────────────────────┘
If you find PUBLIC ACCESS useful and you continue to use it after a reasonable (60
days) trial period, you are required to make a registration payment of $89 to
"J.Q.Turner" c/o IN/QUEST. The $89 registration fee will license one copy for use
on any one computer at any one time. Even after registering, you have a
money-back guarantee for 45 days after purchase.
You must treat a registered version of this software just like a book. Just as a
book cannot be read by two different persons at the same time, this software may
be used by any number of people and may be freely moved from one computer location
to another, as long as there is no possibility of it being used in two different
locations at the same time.
Commercial users of PUBLIC ACCESS must register and pay for their copies of the
program within 60 days of first use or their license is withdrawn. For
site-license information, see the file SITELICE.DOC.
You are encouraged to pass (unregistered) copies of PUBLIC ACCESS along to your
friends for evaluation. Please encourage them to register their copy if they find
that they can use it. All registered users will receive a copy of the latest
version of PUBLIC ACCESS when they register.
Though the program is not "crippled" in anyway, this shareware version shows an
"is unregistered shareware" watermark in the lower banner in some windows to
remind you of the registration status, encouraging you to register the program.
Naturally, the registered version of the program doesn't have this.
I believe you'll find PUBLIC ACCESS a well thought out implementation of a
front-end control environment shell, capable of controlling the casual use of
applications and communications.
When registering, please refer to the registration order form (file REGISTER.DOC)
and send in your registration today. You can send REGISTER.DOC to your printer by
typing:
"COPY REGISTER.DOC PRN" (without the quotes)
and then pressing ENTER while at the MS-DOS prompt.
To order PUBLIC ACCESS by normal surface mail, print and fill out the second page
of the REGISTER.DOC file, then mail it to the author with your check, cash, or
money order.
All checks are made out to "J.Q.Turner".
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┌────────────────────────────────────────────────────────────┐
│ │
│ WHAT DO I GET FOR REGISTERING, AND WHY SHOULD I? │
└────────────────────────────────────────────────────────────┘
Here are some reasons why you should register:
- You receive the latest release of the program, fresh from the author's
computer.
- You will get the full MAPP Software series for Voiding, Crediting and
otherwise editing patron transactions after they have been processed.
- You get unlimited technical support for 90 days via surface mail or
electronic mail.
- If you find any major bugs in the software that inhibits basic value I will
correct these bugs for you and send you the most recent version free of
charge.
- You have the author's ear when it comes to suggesting new features and
capabilities. You may also be able to beta-test new versions of the
software before they are released to the general public.
- You help increase competition in the software industry by keeping prices low
(shareware doesn't rely on expensive advertising).
- Finally, you can be proud of the honesty and integrity you've shown in
registering the program and having participated in the shareware revolution.
- You get our assistance locating a bank card processing center that will
accept your merchant application and understand the service your are
performing. This is only assistance. Banks go to some extensive measures
to assure new merchant accounts are going to be good credit risks. Their
final acceptance of you is completely out of my hands.
- FREE DEMO Password script file for PRODIGY (r). This script allows the user
access to more than 90% of PRODIGY's system without any membership or use
charges. It comes with registered versions of PUBLIC ACCESS only and is
called PACLOG.
- Special notices about cooperating commercial information providers as they
come on-board with PUBLIC ACCESS. It is just a matter of time before the
online systems start allowing casual one-time-only access their system by
callers from PUBLIC ACCESS sites. When that happens you will be kept up
date and can set you system to interface with these cooperating services.
- Updates on online information sources with interesting features. We will be
providing occasional notices (or newsletter) dealing with online services
that may have some special intererst to a broad spectrum of public users.
- The capability of automatically printing customer receipts to postscript
printers.
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- A half priced subscription the online industry's premier magazine,
Boardwatch Magazine. This is a must on your read list if you do any online
data communicating.
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┌────────────────────────────────────────────────────────────┐
│ │
│ HOW TO CONTACT IN/QUEST │
└────────────────────────────────────────────────────────────┘
All correspondence, payments and registration should be mailed to:...
All payments should be to "J.Q.Turner"
Jim Turner
IN/QUEST, LLC.
3140-K South Peoria Street, # 200
Aurora, CO 80014-3155
Other Products of IN/QUEST, LLC: 'SHOWLOGO' (tm) and 'SHOWTIME' (tm)
SHOWLOGO (tm) is designed to specifically show any text file in a
setting where the information has to be more-or-less persistent
without burning or damaging the screen. Thus, SHOWLOGO is offered
as a screen saver. SHOWLOGO registration is $10 per computer and
full documentation is available from the same systems as above
under the name SHOWL.ZIP and SL123.ZIP respectively. Site licenses
are available. A PCX file may be displayed as one of the random
video effects.
SHOWTIME (tm) is an enhancement of SHOWLOGO with the addition of a
scheduler that will display any text (ASCII) up to a full screen for
a period of time designated in a scheduler. At the end of the
designated period of time, SHOWTIME will check the scheduler file
and display the next scheduled text file. SHOWTIME keeps the text
message persistent on the screen, with various video effects to
prevent any damage to the screen. A PCX file may be displayed as
one of the random video effects.
Notice: The registered version of PUBLIC ACCESS is accompanied by another
shareware called 'POST'. POST allows PUBLIC ACCESS to print receipts to
PostScript Printers.
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Questions answered at:......................
Voice: (303)671-0800
Fax: (303)671-0559
E-Mail:.................
America Online "INQUEST" (Internet: inquest@aol.com)
CompuServe 70505,531 (Internet: 70505.531@compuserve.com)
Fidonet 1:104/555
The most current version of PUBLIC ACCESS is always available through...
CompuServe (go IBMAPP) IBM Applications forum (Business App's #6 Library)
File Name PACCS1.EXE and PACCS2.EXE
or..
America Online
File Name PACCS1.ZIP and PACCS2.ZIP
or..
The Eagles Nest BBS (303)933-0701 (9600 Baud)
File area #22 (Business & Accounting Software)
File Name PACCSXXA.EXE and PACCSXXB.EXE
current file name is PACCS20A.EXE and PACCC20B.EXE
Every attempt will be made to keep the most current copy on the ASP Hub
Network systems (AHN). The following boards are the the AHN BBS's.
In an effort to make it easier for you to obtain your favorite software, the
latest updates of many ASP authored programs can be found on the BBSs listed
below. These BBSs are members of the ASP Hub Network (AHN).
Zone 1 - East Coast USA
North-East Coast Mid-East Coast
[Site #1] [Site #2]
The Consultant BBS The Break RBBS <East>
Jay Caplan Bruce Jackson
P.O. Box 8571 4660 Whitaker PL
New York NY 10116-4655 Dale City, VA 22193-3011
Data1) 718-837-3236 Data1) 703-680-9269
Data2) Data2) 703-551-0000
Zone 2 - North Mid-USA Zone 3 - Southern Mid-USA
[Site #3] [Site #4]
The Twilight Zone The DataExchange BBS
John Hrusovszky Don Morris
1119 E. Main St 119 Herring St.
Auburndale, WI 54412 Leesville, LA 71446
Data1) 715-652-2758 Data1) 318-239-2122
Data2) Data2)
Zone 4 - West Coast USA
[Site #5] [Site #6]
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Attention to Details BBS Space BBS
Clint Bradford Owen Hawkins
5085 Trail Canyon Dr PO Box X
Mira Loma CA 91752 Menlo Park, CA 94026
Data1) 909-681-6221 Data1) 415-323-4398 (ASP Files)
Data2) Data2) 415-323-4193 (Other Files)
Zone 5 - Canada
[Site #7]
Knightec BBS
Phil Knight
35 Robb Blvd #6
Orangeville, ONT L9W 3L1
Data1) 519-940-0007
Data2)
These BBSs are bound by special agreement with the ASP.
In the case of a dispute contact the ASP Omsbudsman.
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Appendix [A]
┌────────────────────────────────────────────────────────────┐
│ │
│ Contact Information for Commercial Online Data Providers │
└────────────────────────────────────────────────────────────┘
The following is a list of the commercial online data providers. You may
use this list primarily to find your local access phone numbers.
If you find that PUBLIC ACCESS offers some real value to your customers
and patrons and you would like to see more cooperation amoung the
commercial online services to allow your site's users to logon as casual
non-subscribers, on a one time basis, using their credit card then you
are encouraged to send your vote to the following address.
In instantes where the online service requires you to use their own
propriatary software on your end to call up and communicate with their
software on their end (i.e. America Online), you might also cast your
vote for these companies to modify their software in such as way that you
can enter the full log on sequence from the command line (i.e. AOL {user
id} {password} .. AOL inquest links.) thus enabling PUBLIC ACCESS to
launch the program with all the information it needs to log on without
stopping for manual input.
At any rate, let these people know that your're in favor of their systems
being friendlier to the public arena marketplace. Allowing the general
public to have access to these commercial information systems is the next
critical step to our information society.
Al Carusone
Regional Sales Mgr
ACCUWEATHER
619 W. College Ave
State College, PA 16801
1-814-234-9601x402
Note: Must use their proprietary software for graphical access.
Registered PUBLIC ACCESS users may purchase their $89.95 software for
$39.95
Mgr New Programs and Business Develop
AMERICA ONLINE INC
8619 Westwood Center Dr
Vienna, VA 22182-2285
Phone: 1-703-448-8700 / 1-800-227-6364
BRS (Maxwell Online/Orbit Online)
Phone: 1-800-289-4277
Mgr New Programs And Business Develop
BYTE INFORMATION EXCHANGE (BIX)
1 Phoenix Mill Lane
Peterborough, NH 03458
Phone: 1-800-695-4775
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Sherri Rohde
Proposal Rev Mgr
COMPUSERVE INFORMATION SERVICE
5000 Arlington Centre Blvd
Columbus, OH 43220
Phone: 1-614-457-8600 / 1-800-848-8199
Mgr New Programs And Business Develop
DELPHI
1030 Massachusetts Ave
Cambridge, MA 02138
Phone: 1-617-491-3393 / 1-800-695-4005
Paul Loscavio / Jonathan Rosenberg / Greg Ream
Mgr Business Devel
DIALOG INFORMATION SERVICES
3460 Hillview Ave
Palo Alto, CA 94304
Phone: 1-415-858-4243 / 1-800-334-2564
Mgr New Programs/Business Develop
DOW JONES NEWS/RETRIEVAL
P.O.Box 300
Princeton, NJ 08543-0300
Phone: 1-800-522-3567
Craig Jackson
New Services Marketing Director
DRI/MCGRAW-HILL
24 Hartwell Ave
Lexington, MA 02173
Phone: 1-800-933-3374
Ed Borden
Product Marketing Mgr
DUN & BRADSTREET
187 Danbury Rd
Wilson, CT 06897
Phone: 1-203-761-6251 / 1-800-234-3867 1-800-223-1026
Ed Maguire
President
ECN
4811 Salem Village Dr
Culver City, CA 90230
Phone: 1-310-204-6006
Mgr New Programs and Business Develop
GENIE
401 N. Washington St
Rockville, MD 20850-0000
Phone: 1-800-638-9636
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Jay McGiver
'Human Resource Information Network (HRIN)'
Executive Telecom Systems, Inc
9585 Valparaiso Court
Indianapolis, IN 46268
Phone: 1-317-872-2045 / 1-800-421-8884
John A. Cole
Mgr Business Develop
MEAD DATA CENTRAL (Lexis/Nexis)
P.O.Box 933
Dayton, OH 45401-0000
Phone: 1-513-865-7826 / 1-800-227-4908
Mgr New Programs and Business Develop
NEWSNET
945 Haverford Rd
Bryn Mawr, PA 19010-0000
Phone: 1-215-527-8030 / 1-800-345-1301
Tamsen Dalrymple
Mgr New Programs
ONLINE COMPUTER LIBRARY CENTER (OCLC)
6565 Frantz Rd
Dublin, OH 43017
Phone: 1-800-848-5878
Manager of New Programs
'ORBIT SEARCH SERVICE'
Maxwell Online
8000 Westpark Dr
McLean, VA 22102
Phone: 1-703-442-0900 / 1-800-421-7229
Phil Bruce
President
POWERVISION
11199 Sorrento Valley Rd, #L
San Diego, CA 92121
Phone: 1-800-547-4727 (Via IN/QUEST)
Stephen A Schoffstall
Sale Manager
PERFORMANCE SYSTEMS INT'L INC
11800 Sunrise Valley Dr,#100
Reston, VA 22091
Phone: 1-703-620-6651
Don Canfield
Bob Shapiro Dir Mktg
PRODIGY SERVICES INC
445 Hamilton Ave
White Plains, NY 10601
Phone: 1-914-993-8199 / 1-800-284-5933 1-800-776-3449
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David Fraser
Dir Corp Sales
TELEBASE (EasyNet)
435 Devenpark Dr #600
Wayne, PA 19087
Phone: 1-215-293-4700 / 1-800-220-9553
Mgr New Programs and Business Develop
REUTERS INFORMATION SERVICES
2 First Canadian Pl, # 1900
Toronto, Ontario, CN M5X 1E3
Phone: 1-800-387-2588
Joseph Hanania
VP Marketing
US VIDEOTEL (National VideoText)
55 San Felipe #1200
Houston, TX 77056
Phone: 1-713-840-9777 / 1-800-477-5000
Phil Furrer
President
USA TODAY INFORMATION CENTER
9-B Terrace Way
Greensboro, NC 27403
Phone:
Nancy Metzler
New Prods Mgr
US WEST COMMUNITY LINK
1801 California St #1650
Denver, CO 80202
Phone: 1-402-422-3907
Manager New Programs
VU/TEXT
325 Chestnut St, Suite 1300
Philadelphia, PA 19106
Phone: 1-215-574-4400 / 1-800-323-2940
Larry Fasching / G.E.Schmidt
Mgrs New Programs and Business Develop
WESTLAW WLD
50 West Kellogg Blvd
St Paul, MN 55164-0526
Phone: 1-800-848-5878
Manager of New Programs
Western Union Infomaster
1 Lake Street
Upper Saddle River, NJ 07458
Phone: 1-800-779-1111
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Mgr New Programs and Business Development
THE H.W.WILSON COMPANY
950 University Ave
Bronx, NY 10452
1-800-367-6770
ZiffNet
Phone: 1-800-635-6225
Major Dial-Up Access Nets
InfoNET 1-800-638-8271
SprintNet (Telenet) 1-800-877-5045 #5
TymNet (British Telecom) 1-800-937-2862 #2
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Appendix [B]
┌────────────────────────────────────────────────────────────┐
│ │
│ PROGRAM EXPANSION and ADD-ON OPTIONS │
└────────────────────────────────────────────────────────────┘
These optional features are available at an additional price.
- Multi-user version (network ready). Call for pricing.
- dBase file I/O capability Call for pricing.
- Database Service Maintenance Utility Call for pricing.
- TDD devices for the deaf: Call for pricing.
- Communication service database with 1000's of phone numbers.
- Magnetic Stripe 'Swipe' Credit Card Readers are available.
* Keyboard interface model $150 (not compatible with
some keyboards.)
* Serial Port model - $210.
- PCPLUS Version 2.01 for DOS - $75.99
- Special Credit Card System interface software: $550
Note: This software will work with ANY netowrk. This software allows you to
work with your existing credit card merchant bank. You would not have to
make a separate merchant account application to a card processing entity who
does not know you. Your existing bank card center/processor would just
assign you another terminal ID for PUBLIC ACCESS. Soft of like having two
checking accounts with the same bank.
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Appendix [C]
┌────────────────────────────────────────────────────────────┐
│ │
│ Q & A │
└────────────────────────────────────────────────────────────┘
Q. PUBLIC ACCESS gives our patrons the capability to connect with and download
software from other computer systems. Won't this open the door to viruses
getting into our system?
A. No. To introduce a virus into your system you must execute or run virus
infected software. This part of PUBLIC ACCESS only gives your patrons the
ability to download or copy software products to their own floppy disk from
remote systems. Any infected software that comes through is NOT saved on your
system hard disk.
PUBLIC ACCESS does, however, have the ability to allow a patron to run their
own software. If you, as a site system administrator, want to provide that
service and configure PUBLIC ACCESS as to allow that feature to be available to
your patrons (willingly accepting any associated risk of infection) then, YES,
a patron may infect your system with a virus from their own software.
In this instance, if you are going to allow your patrons to load and run their
own software (configuring 'RUN YOUR OWN SOFT' to 'ON', then you are encouraged
to take two precautions. Install a good antivirus program on your computer to
check for viruses and keep a good backup copy of your computer's hard disk on
tape in case of any problem.
Q. Most of the applications on our system are windows programs. Can our customers
continue to run these applications?
A. Yes! BUT. First, I believe you are talking about MS-Windows. There are many
types of windows (graphical user interfaces, GUI's) on the market.
MS-Windows is just one of these. Some of the others are OS/2, Deskview/X,
GeoWorks Ensemble, Openlook, NeXTStep, etc.
But, back to your question. MS-Windows is a graphical user interface or
environment (GUI, or in other words a Fancy Multitasking Graphical Menuing
System, FMGMS), it is NOT an application program! If you run MS-Windows from
PUBLIC ACCESS then all PUBLIC ACCESS will see and measure is the use of your
windowing environment, not the individual programs that the customer may be
running.
You may run a MS-Windows program, like Excel, directly by placing 'WIN' in the
program name field and then type 'C:\EXCEL\EXCEL' in the 'Switches' field.
Your customer does not see this part. All they would see is 'EXCEL'
Now, the problem is, when your customer leaves or finishes with, in this case,
Excel, they will be in MS-Windows, not PUBLIC ACCESS.
Let me philosophize here. The computer revolution has been aimed at getting
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individuals to use individual computers to run individual programs. MS-Windows
is aimed at enhancing that individual experience. However, it leaves much to
be desired when it comes to the public market place. Libraries and local
resource centers, offering their equipment to the public, have a slightly
different agenda. They want to offer all the latest and greatest software and
hardware products to their patrons, but they also want controlled access and
individual accountability. This is where graphical user interface windowing
environments fall short. There are many very good programs out there, which
are not windows programs, but are graphical with many or all the same features
as their windows cousins. One example is MS Word, cousin to MS Word for
Windows.
This non-windows product can then be run directly from the command prompt and
be controlled by PUBLIC ACCESS. It is possible that the local resource center
should turn away from windowing software products, till the manufacturers offer
better alternatives for their public forum.
Until the manufacturers out there come to recognize the public market, the
local resource center must decide which is more important, control and
accountability or windows. A few comments here on MS-Windows.
1. Every knowledgeable person I talk with and a great deal of the literature
says that MS-Windows is a very difficult environment to install and run
properly.
2. MS-Windows' main feature is its ability to run several applications
(sessions) at the same time (this is called multi-tasking), but in fact
very few users actually use that feature (and fewer still in the public
arena). They tend to open one window (application), run it, then shut it
down and run another.
3. MS-Windows by itself is a relatively useless software product. Owners are
really buying into a permanent change to a new graphical operating
environment, to which, they can add MS-Windows software products as they
become available in the future.
Q. Is PUBLIC ACCESS network compatible?
A. No! Because of the special technical considerations necessary in developing
network ready software and the ability to control access to the regular MA BELL
phone lines via modem, PUBLIC ACCESS was first developed as a stand-alone
system. Thus, it has to be installed on each workstation instead of on the
client server. A network version is possible, but it seems more reasonable to
walk before we run.
Q. Can we set up PUBLIC ACCESS to allow our patrons/customers to call any
commercial database services, right out of the box, where they can use their
own credit card instead of being pre-subscribed?
A. NO! PUBLIC ACCESS only incorporates the capability for this. The online
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commercial services must cooperate on their end. All the major services have
been contacted and to date Dialog Information Services Inc and Educational
Communication Network and a few Internet hosts have indicated that they are
willing to install such a feature. All PUBLIC ACCESS sites will be notified
as new commercial services come on-board. In these instances when the remote
online services make this option available, PUBLIC ACCESS sites can install a
PUBLIC ACCESS account number. This number will NOT be unique to the site, but
will be unique to PUBLIC ACCESS. At that time your customers may connect
without having to be pre-subscribed. Again, IN/QUEST will notify you and
provide you with the correct prompts and ID information when that happens.
A second and coincident consideration is the sites' merchant credit card
account. PUBLIC ACCESS is written to access the MAPP Master Card Network. It
will validate all major credit cards (right out of the box) before the system
will allow your customer any access to the supported programs and services.
Getting your money, however, is another matter. Here you must have a credit
card merchant account. If your site has a merchant agreement with a MAPP
qualified subscribing member bank, then ask them for a terminal ID for PUBLIC
ACCESS. If, on the other hand, this is not the case, then to use the credit
card feature in PUBLIC ACCESS you will need to become a merchant with a MAPP
bank or processing center. I can direct you to such banks if need be.
Q. If our customers can make a phone call, how came we be protected against
unwanted charge backs from my long distance carrier?
A. PUBLIC ACCESS handles long distance calls in several ways.
* First and foremost, PUBLIC ACCESS screens out and prohibits any foreign
country calls starting with '01' and all calls to 976-XXXX or 1-900-XXX-XXXX
numbers.
* Secondly it provides a means for the site operator to "allow" or "disallow"
certain area codes (prefixes). i.e. 204 Manitoba, Canada
* Finally, in instances where a customer is attempting to call a service with
an area code prefix that is permitted by your site, PUBLIC ACCESS allows the
site system operator to access a per minute charge (computed in 6 second
increments) for the time your patron/customer spends on a long distance
call.
PUBLIC ACCESS does not start the charge clock until the initial threshold
time is passed. That time is normally 2 to 5 minutes depending on what you,
as a system operator, have set up (See FIG 1 Appendix D - 'Charge >
Minutes').
After that threshold is passed the session is chargeable and ALL aspects of
the session, for which you set up rates, are charged to the customer when
they finish the call (session).
So, if the patron/customer is over the threshold time (say for arguments
sake, 3 minutes), you are charging them for 1/10 of a minute for each long
distance minute they are on line. This includes a small shoulder time (time
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just before connecting and time just after hang-up) of about 20 seconds. In
the other cases, when they are not successful in connecting after a minute
or so and are under the threshold time then your customer will NOT be
charged but you will incur a small charge for their unsuccessful attempt
from your long distance carrier company.
There are three ways to look at this nominal charge for their unsuccessful
attempts.
1. The small shoulder profit you pick up on the other successful calls more
than makes up for the occasional unsuccessful ones.
2. You increase your rate slightly for successful long distance minutes to
compensate for the occasional unsuccessful attempts.
3. There are some long distance carriers (ACI is one) that offer a special
feature of a front-end buffer of 30 to 60 seconds before they start
billing. Selecting one of these carriers for your PUBLIC ACCESS line
will insure that you do not get charged for unsuccessful attempts.
Q. How do the charges work for remote services?
A. When a credit card is used in this instance, it is first validated or
pre-authorized for a specified amount of money (See FIG 1 Appendix D
'PreAuthorized$'). If it is approved, the credit card system issues an
authorization code. When the transaction is complete PUBLIC ACCESS will charge
the credit card network back against that assigned code. Only one charge is
allowed per approval code. So if a customer ultimately is able to access a
remote online information provider using a credit card and the PUBLIC ACCESS
Password and ID, instead of being pre-subscribed, the remote system will have
to validate the card again at their end in order to get their own authorization
code so they have something to bill against when the customer is finished with
their service.
One future scenario might be that a customer using a credit card begins a
PUBLIC ACCESS Event by calling a remote commercial service say Dialog) and logs
on using a credit card. When they finish they then logon to another service
(say CompuServe) with their credit card again. They finish there and logon to
yet a third service (say Lexis) again with their credit card. Finally they
finish and logoff and quit the PUBLIC ACCESS system.
On a future statement from their credit card company they will see a charge
from you for their use of PUBLIC ACCESS (One Event and three sessions). They
will also see a separate charge from each of the services they used with their
credit card.
Let me re-emphasize... this is a FUTURE scenario. At the present time (see
date of documentation) there are no commercial online services which allow
casual, one time only, credit card access by non-subscribed users.
There are many online commercial services that allow new callers to subscribe
to (open) a full account online with credit card and then use their system.
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But, the caller is being asked to open a full account for what may turn out to
be only one call.
Q. With PUBLIC ACCESS, can my customers change my computer settings?
A. No! and Yes. Let me explain. PUBLIC ACCESS is a launching environment, a
front-end to run other commercial programs from. PUBLIC ACCESS uses Datastorm
Technology's PCPLUS (PROCOMM PLUS) Version 2.01 for is text based terminal
communications program. While either PUBLIC ACCESS or PCPLUS (PROCOMM PLUS)
are running, your customers are completely restricted from access to the
system. The user will always know where they are by the logo screens they see
at various transmission points. That being said, any other programs you may
wish to run from PUBLIC ACCESS may have their own built in system access such
as Directory Maintenance (file copy, move, delete and edit) or Exit to a new
Shell. PUBLIC ACCESS has no control over any of these types of programs. The
site operator is urged to use caution in installing and configuring these types
of programs.
In addition, if you provide the ADD YOUR OWN feature (see below) to your
options 'pick list', then they will have direct access to your system and can
make all the changes they want. This is up to you, the site operator, how you
want to set your system up.
Q. Why would I want to give my customers access to the services out there? They
seem to be comfortable just doing word processing.
A. Customers were comfortable with old pre-70's MA Bell services until they saw
what they could do with post break-up technology. We now have voice mail,
digital calling, fiber optics, cellular phones, call waiting, conference
calling, digital paging, and tons more. Until someone steps forward and offers
a service that hasn't been there before, your customers will not know to ask
for it or use it.
The operative word today in the 90's is 'Connectivity'. There are currently
more than 30,000 computer systems in the United States and Canada offering,
some or totally, FREE access to the general public. Most of these systems are
small and rather featureless, but hundreds, if not thousands, are very
significant in the length and breath of information and service they provide.
Many are community systems where you can tap into what is happening in your
community (government programs, merchant sales, lots more). Public access is a
growing need and local governments are taking a serious look at how to bring
more information to more people with these emerging technologies.
The wave of the 70's was answering machines, the wave of the 80's was Faxes and
cellular technologies. The wave of the 90's and beyond is computer
connectivity, E-Mail (Electronic Mail) and Smart Phones.
Today, virtually 50% of academic America is connected via E-Mail, 40% of
Fortune 1000 America is connected via E-Mail and approximately 30% of the
30,000+ BBS systems are E-Mail connected. The million plus users of Dialog,
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CompuServe, America Online, Delphi, BIX, and a host of other commercial
services all have E-Mail boxes.
E-Mail used to be, and currently is, mostly sending computer messages from one
computer screen to another, anywhere in the world for free or at worst a very
nominal charge. Emerging in the E-Mail traffic is the ability to attach Video
(Pictures) and Audio (Sound) files to the E-Mail message, making almost any
other form of transmission unacceptable.
The only problem is that just like fax and copying machines, not everyone has
access to their own private computer, when they need to avail themselves of
such services. This becomes the next service to add to local service centers
for the knowledgeable individual who is away from home on a business trip or
the individual who has access at work but not at home and needs to do some work
at night or over the weekend.
Q. Why should my customers have the capability to use my site's Password and ID to
log on to remote services?
A. There are many different communication services out there and there are many
different attitudes in the data communicating community about providing access
to remote systems. It seemed reasonable that out of the various possibilities,
some sites might support some services where a customer my be permitted to use
the site's Password and ID. One instance is the Password and ID supplied with
registered copies of PUBLIC ACCESS for PRODIGY (r). Here the customer can use
the site's Demo Password and ID, but in doing so is restricted in what services
they can access while on PRODIGY.
More than likely, most of these instances will be cases where the customer is
going to be restricted to limited features by the remote. This then can serve
as a free trial and if the customer likes what they see, then they can
subscribe and use their own Password and ID to gain full access the a
particular system.
Q. Isn't it illegal to tap into some of these system? Would we be encouraging
computer hacking or some form of illegal activity?
A. NO, it is not illegal to call these systems. You would not be party to
computer hacking! There are well over 30,000 professional Bulletin Board
Systems (BBS's) and hundreds more computer systems out there with over 2,000
databases that openly encourage people to call, logon and look through their
systems, either on a free (non-subscribed) or commercial (subscribed) basis.
These systems are in the business of providing information online to such
callers.
Q. Can our customers install their own software for the one session without our
staff's intervention?
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A. Yes! There is a program name option in the Applications module called "RUN
YOUR OWN SOFTW". You might set PER MINUTE, PER SESSION, and PER PAGE Charge
Rates to the system default rates.
PUBLIC ACCESS merely loads a new command shell. Both MS-DOS's infamous
COMMAND.COM and Rex Conn & JP Software's, 4DOS, command interpreters are
supported..
When a patron/customer chooses this option from the Option Menu or the Pick
List they will be prompted just like they are running any other program. The
patron/customer will be dropped to a new command shell and be presented with a
new system prompt.
They proceed just as if they were at a fresh computer. When they are finished
they must erase any customer installed software if it is copyrighted
commercial software. Public Domain or Shareware Software may be left on the
system with your permission.
Your customer then types EXIT <ENTER> when they have completed their session to
return to PUBLIC ACCESS.
Q. With PUBLIC ACCESS, can we offer our patrons the opportunity to connect with
dial-up TDD (Telecommunication Device for the Deaf) devices?
A. Yes! However, TDD devices operate completely differently from normal Hayes
compatible modems. To offer this service to your patrons, you must purchase a
separate external TDD modem with special software. This then could be a pick
list option within PUBLIC ACCESS for your patrons. Prices range around $400
for both hardware and software. Call for specific pricing.
Q. With the keyword search feature in PUBLIC ACCESS, can a user wishing to do some
online research find the most effective databases to search?
A. Yes and No! While there is a nice keyword/phrase search capability in PUBLIC
ACCESS, there is just no way a relatively static software product sitting on
your site's computer can be kept current with the constant changes out there by
the commercial information providers. In addition, the size of the database
required to even attempt such a task would require multiple CD-ROM's, an
annual maintenance contract and raise the price on this product substantially.
Instead, all PUBLIC ACCESS does is offer a relatively simple search option.
Each supported service has a small description field of 217 characters where
the system operator can enter any descriptive phrases or key words they wish to
describe a service. This field is searchable. There are additional text memo
windows (user and provider supplied information) where additional information
may be entered. This memo window is not searchable.
Q. How is a user expected to effectively use some of the complicated commercial
databases without more assistance from PUBLIC ACCESS?
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A. PUBLIC ACCESS installed on one of your computers with a modem, could be
considered to be a high tech online data pay phone, if you like. The library
or copy center is expected to supply the phone book or, in this instance, the
database hard copy for search help. IN/QUEST has supplied a list of 800 phone
numbers for all the major services. A site might consider buying the reference
material for each, if they get enough requests from their customers. In the
meantime, if the hard copy is not available at the site, then the user is
expected to provide their own. Additionally, the librarian or system operator
may be called upon to assist (over one's shoulder), as they might have assisted
10 years ago helping someone with a card catalog or operation of copy machine.
Q. We already have a merchant account with a credit card processing bank. Can we
just use the bank we already have?
A. Yes! But. The shareware version of PUBLIC ACCESS comes with a free software
interface to Master Card's MAPP processing network. The MAPP network is only
one of 35 or more process networks. If your existing bank subscribes to the
MAPP network then just ask them for terminal ID that you can use with PUBLIC
ACCESS. The software is free to me and therefore I can pass it along free to
you as part of my package. The registration fee, I'm asking for, is for my
software, PUBLIC ACCESS.
There are more sophisticated software interface products out there that will
interface to virtually any card processing network. However, there is an
additional charge for this more capable software of $550.
I do have a relationship established with a national card processor who is
connected with MAPP and they have expressed a willingness to accept merchant
account applications from business enterprises and public libraries who are
using PUBLIC ACCESS.
If you need a MAPP terminal ID and are unable to get a MAPP terminal ID from
your own merchant bank and are unwilling to invest another $550 in a more
capable software interface than I can refer you to a MAPP processor who can
work with you to set up another account and get you a terminal ID.
If you are able to get a MAPP terminal ID from your existing merchant bank,
then you would be advised to set up a separate account for PUBLIC ACCESS,
separate from your existing card account. Sort of like having two checking
accounts. This way if there are disputes or charge back situations against one
account it would not affect the other account.
Q. Does PUBLIC ACCESS give the customer a receipt when they are done?
A. Yes! But. PUBLIC ACCESS supports two standard printer ports (of your
choosing). Port #1 is for the standard output printing device - usually a
laser printer on LPT1. Port #2 is for a dedicated receipt printer - a dot
matrix is recommended. If you select Port #2 as your receipt printer option
(it can be set to NONE), then the customer's receipt will be printed to that
printer automatically when the customer is finished. Two part carbonless paper
─────────────────────────────────────────────────────────────────────
PUBLIC ACCESS Copyright (c) 1992,1993 IN/QUEST, LLC Page C-8
─────────────────────────────────────────────────────────────────────
is recommenced to satisfy both your bookkeeping needs and the rules and
regulations of the credit card companies.
The receipt contains all the details of the patron's time and service use while
on the system with a signature block if they charged the event. You could have
the receipt printer at the counter where counter personnel could deal with it
efficiently.
If you have only one printer and it is a laser printer and it is set up for
postscript mode only, then the receipt will not print in the unregistered
version of PUBLIC ACCESS. In this case you must set the receipt printer port
ot 'NONE'. The receipt will print to a disk file instead. When you register
your copy of PUBLIC ACCESS, you will receive the capability to print customer
receipts to a postscript laser printer directly, at the time of use.
The system operator can pull up the last user fairly easily and make special
printing arrangements.
─────────────────────────────────────────────────────────────────────
PUBLIC ACCESS Copyright (c) 1992,1993 IN/QUEST, LLC Page C-9
─────────────────────────────────────────────────────────────────────
Appendix [D]
FIGURE #1
┌────[ PUBLIC ACCESS SYSTEM ADMINISTRATORS SETUP/CONFIGURATION SCREEN ]────┐
│ │
│ Location Name [AURORA PUBLIC LIBRARY ] │
│ Address [Alameda ] │
│ City [Aurora ] STATE [CO] ZipCode [80011-0000] │
│ Person To Contact [Betty Smith ] Password [123 ] │
│ Drive:\Path\Directory\ for P.A.PROGRAM Files [C:\PA ] │
│ Drive:\Path\Directory\ for P.A.DATA files [C:\DB\QDATA ] │
│ ┌───────────────────────────┬────────────────────────────────────────────┐ │
│ │ Authorized Credit Cards │ System Default Chg Rates [a=APP ] [c=COM] │ │
│ ├───────────────────────────┼────────────────────────────────────────────┤ │
│ │ Visa [ Y ] │ Charge > M-Minutes [ac] [M 1] [M 1]│ │
│ │ Master Card [ Y ] │ $ Rates / Minute [ac] [$ 0.10] [ 0.10]│ │
│ │ American Express [ N ] │ $ Rates / Page [a ] [$ 0.50] n/a │ │
│ │ Discover [ N ] │ $ Rates / LDMinute [ c] n/a [$ 0.23]│ │
│ │ Diners Club [ N ] │ $ Rates / Session [ac] [$ 1.00] [$ 1.00]│ │
│ │ Carte Blanche [ N ] │ EVENT $-Rate/M-Minutes [$ 0.00]/[M 60]│ │
│ ├───────────────────────────┴────────────────────────────────────────────┤ │
│ │ Minimum C.C.Chg [$5 ] System Timeout [M 1] PreAuthorized$ [$30.00 ]│ │
│ ├──────────────────────────────────────────────────────┬─────────────────┤ │
│ │ [ESC=MENU] [Navigate ARROW [],TAB or ENTER Keys] │ Accept[y/n] [*] │ │
│ └──────────────────────────────────────────────────────┴─────────────────┘ │
│ [IN/QUEST, 3140-K S.Peoria St,#200, Aurora, CO (303)671-0800] │
└────────────────────────────────────────────────────────────────────────────┘
[F1]Help [F2]Files [F3]FoneNbrs [F4]Video [F5]UserNotes [F6]Options [F7]MainMenu
───────────────────────────────────
FIG.1 [Setup/Configuration Screen]
───────────────────────────────────
───────────────────────────────────────────────────────────────────
PUBLIC ACCESS Copyright (c) 1992,1993 IN/QUEST,LLC Page D-1
───────────────────────────────────────────────────────────────────
FIGURE #2
┌─────[ ADDITIONAL SYSTEM CONFIGURATION OPTIONS ]──────┐
│Printer │
│ Printer Port [LTP1] [COM1,COM2,LPT1,LPT2,DISK,NONE] │
│ Receipt Port [LPT1] [COM1,COM2,LPT1,LPT2,DISK,NONE] │
│ │
│Modem Settings, Maximum Baud Rate (Hundreds) 0=No Modem │
│ Max Baud [9600 ] [0,12,24,96,144,168,192,384,768] │
│ │
│Supported Pay Options [CASH ONLY ] │
│ Pay Option [CASH and CREDIT] [CASH and CREDIT] │
│ [CREDIT ONLY ] │
│ │
│Minimum Approval = [E=Either Address, 5 or 9 Zip YES] │
│ Min AVS Code [E] [E(Address,5 Zip or 9 Zip),5,9,N] │
│ │
│Credit Card Information Entry Method │
│ Entry Method [HAND] [By HAND or SCAN in, NONE] │
│ │
│ ** Press ESC or Page UP to return to SETUP SCREEN ** │
└──────[ TAB to Change, ENTER/Up/Dn ARROW to Accept──────┘
────────────────────────────
FIG 2 [SETUP OPTIONS SCREEN]
────────────────────────────
FIGURE #3
┌──────────────────────[ SYSTEM STATISTICS WINDOW ]──────────────────────┐
│ Nbr Services [ 259] BBS's [ 222] ON:[ 217] Total Revenues [$ 986.36] │
│ Nbr Used Srvs[ 39] COM's [ 21] ON:[ 17] 30 Day Revenues [$ 164.70] │
│ Nbr Patrons [ 199] APP's [ 16] ON:[ 13] $ to Post Proess [$ 89.20] │
│┌───────────────────┬─────────┬─────────┬─────────┬──────┬────────┬──────────┐│
││Online Service Name│ Date │ Last │ Time │ Nbr │ Time │ Total ││
││ Sort on Date Used │ Added │ Used │ Used │Times │ HH:MM │ Revenue ││
│└───────────────────┴─────────┴─────────┴─────────┴──────┴────────┴──────────┘│
│ Geoworks 06/05/92 12/21/92 10:23:15 29 23:54 $ 338.80 │
│ As-Easy-As 07/15/92 12/21/92 10:12:56 21 0:11 $ 4.10 │
│ Aurora TradingPost 06/02/92 12/20/92 12:57:50 10 0:09 $ 1.90 │
│ Colorado SuperNet 05/04/92 12/17/92 14:18:16 1 0:01 $ 1.10 │
│ BoardWatch BBS 05/04/92 12/17/92 14:16:50 12 0:46 $ 8.60 │
│ Micro Maniac 05/04/92 12/14/92 18:10:44 26 0:56 $ 15.60 │
│ Manifest 12/12/92 12/14/92 16:27:36 2 0:01 $ 1.10 │
│ StupenDOS 07/19/92 12/14/92 16:27:14 6 0:00 $ 0.00 │
│ WordPerfect 5.1 06/05/92 12/14/92 16:19:17 18 4:14 $ 36.40 │
│ RUN YOUR OWN SOFTW 08/09/92 12/14/92 16:19:01 33 0:32 $ 16.20 │
│ Q&A DataBase Mgr 06/04/92 12/14/92 09:02:57 30 12:03 $ 0.00 │
│ DoubleDOS 07/19/92 12/13/92 11:22:42 8 0:01 $ 1.10 │
│ EasyNet 05/04/92 12/13/92 11:19:56 1 0:00 $ 0.00 │
│ Dow Jones News Ret 05/04/92 12/13/92 11:19:13 1 0:00 $ 0.00 │
│ │
└───────────────────[Up,Dn,PgUp,PgDn,Hm,End,F1/A',Enter,Esc]───────────────────┘
──────────────────────────
FIG. 3 [SYSTEM STATISTICS]
──────────────────────────
───────────────────────────────────────────────────────────────────
PUBLIC ACCESS Copyright (c) 1992,1993 IN/QUEST,LLC Page D-2
───────────────────────────────────────────────────────────────────
FIGURE #4
┌────────[ ONLINE COMMUNICATIONS SERVICE PROVIDER SETUP/EDIT SCREEN ]─────────┐
│ Comm NAME ['Kick's on A.C.I.'] Comm ID.......[0047] LSteps[ 0][ 4] │
│ Comm DRIVER [PCPLUSV2] Add Date..[05/04/92] Memo P[M] S[ ] │
│ Comm CITY [Colorado Springs ] Comm STATE......[CO] Added By [S] │
│ Comm TYPE [BBS] [BBS,COM] Display[ON/OFF][ON ] {Site/User} │
│ Description [Galacticomm MBBS 32 line Game and On-Line Chat System in Colo │
│Spgs. Bulletin We are currently the largest MBBS system in Colorado...Fantast│
│ic game and Interlink chat areas. Current Shareware files on line Compaq Sys/]│
│ COMMUNICATIONS CONNECTION CONFIGURATION ──── CHARGE RATES ──── USER GUIDES │
│ Data Phone [1-719-577-5030] Video Mode [VT100 ] │
│ Baud Rate [9600 ] Duplex (F/H) [F] │
│ Modem Prefix [N/A ] Data Bits (8,7) [8] │
│ User ID [NA ] Parity (OENMS) [N] │
│ Password [NA ] Stop Bits (1,2) [1] │
│ Local Charge [Y/N] [Y] Service Free to User [Y/N] [Y] │
│ Per Minute Rate $ [$ 0.10] This System Subscribes [Y/N] [N] │
│ Per Session Rate $ [$ 1.00] User Must PreSubscribe [Y/N] [N] │
│ /LD Minute Rate $ [$ 0.23] Credit Card InfoTransfer[Y/N] [N] │
│ Ready For Editing! │
│ Navigate with ARROW KEYS [<^v>], TAB or ENTER Keys Accept [Y/N] [ ] │
│┌────────────────────────────────────────────────────────────────────────────┐│
││ Last [08/10/92] Total-Times [ 2] Minutes [ 46] Charges [$ 1.90] ││
│└────────────────────────────────────────────────────────────────────────────┘│
└─────────────────────────────[ SETUP / EDIT ]──────────────────────────────┘
1Help 2List 3OnOff 4Logon 5Memo 6Video 7AddDel 8Find 9PreRcd 10NxtRcd
─────────────────────────────
FIG. 4 [SERVICE SETUP SCREEN]
─────────────────────────────
FIGURE #5
┌─────────────────────────────────────────────────────────────────┐
│┌───────────────────────────────────────────────────────────────┐│
││ PUBLIC ACCESS * MAIN MENU ││
│└───────────────────────────────────────────────────────────────┘│
│ Which would you like to do........? Services │
│ Supported │
│ APPLICATION PROGRAM(s) such as Word Processing [ 11] │
│ ONLINE COMMUNICATIONS via modem to Prodigy and others [ 236] │
│ CUSTOMER TALLY SCREEN for Current Account Status │
│ QUIT..EXIT..FIN..ENDE. and RECEIVE FINAL TALLY, if any! │
│ │
└────[ Select with ARROW Keys then ENTER or Press A,O,C or Q ]────┘
────────────────────────────────
FIG 5 [PUBIC ACCESS * MAIN MENU]
────────────────────────────────
───────────────────────────────────────────────────────────────────
PUBLIC ACCESS Copyright (c) 1992,1993 IN/QUEST,LLC Page D-3
───────────────────────────────────────────────────────────────────
FIGURE #6
┌──────────────────────────────────────────────────────────────────────────────┐
│ Welcome to AURORA PUBLIC LIBRARY's PUBLIC ACCESS System │
│ ────────────────────────────────────────────────────────────── │
│ PUBLIC ACCESS (tm) provides an opportunity for everyone to use the programs │
│ located on commercial systems in your area. This location currently has 11 │
│ Application Programs set up for your use. You are encouraged to use any │
│ programs you wish. This site may also offer additional help in the form of │
│ training and technical help, but customers (users) may work on their own. │
│ │
│ You simply select the program you desire from a list of programs. If the │
│ preferred form of payment is credit card, PUBLIC ACCESS will ask you for │
│ your information and check the MC network for approval. PA will then load │
│ the software program you picked. When you are completely finished, return │
│ to the beginning logo screen by just pressing the ESC key till there. │
│┌────────────────────────────────────────────────────────────────────────────┐│
││ Programs used over 1 minute(s) will be charged approximately as follows: ││
││ RATES: Per [Page~$ 0.50] [Minute~$ 0.10] [Session~$ 1.00] [Event $ 2.00] ││
││ [Session = 1 (one) program][Events = 60 Minute(s)=(one or more sessions)] ││
││ You will be prompted at every stage, and have ample opportunity to cancel ││
│└────────────────────────────────────────────────────────────────────────────┘│
│ Payment Options Supported:[CASH and CREDIT] ┌──────────────────┬───────────┐│
│ NOTE: ~ Actual charges are posted with each │ Press Any Key │ [F1] Help ││
│ program and may vary from program to program └──────────────────┴───────────┘│
└──────────────────────────────────────────────────────────────────────────────┘
────────────────────────────────────────
FIG 6 [APPLICATIONS INTRODUCTION SCREEN]
────────────────────────────────────────
FIGURE #7
┌───[ APPLICATION PROGRAMS - OPTIONS MENU ]────┐
│ │
│ Make your selection to view a list of the │
│ APPLICATION PROGRAMS supported by this site.│
│ [Time Remaining on CURRENT Event: 00:18] │
│ │
│ [F1] HELP .. HELP .. HELP │
│ ┌──────────────────────────────────────────┐ │
│ │ [F2] Show List Sorted By PROGRAM NAME │ │
│ │ [F3] Show List Sorted By TYPE/NAME │ │
│ │ [F4] Search Programs By WORD/PHRASE │ │
│ └──────────────────────────────────────────┘ │
│ [F5] Show Usage Tally so far │
│ [F6] Leave Notes to System Operator │
│ [F7] Install/Run Your Own Software │
│ [ESC] Return to APPL./COMM. MENU │
│ │
└───[ Function Key or ENTER Key to Select ]────┘
────────────────────────────────────────────────
FIG 7 [APPLICATION PROGRAMS OPTIONS MENU SCREEN]
────────────────────────────────────────────────
───────────────────────────────────────────────────────────────────
PUBLIC ACCESS Copyright (c) 1992,1993 IN/QUEST,LLC Page D-4
───────────────────────────────────────────────────────────────────
FIGURE #8
╔══════════════════════════════════════════════════════════════════════════════╗
║╔════════════════════════════════════════════════════════════════════════════╗║
║║ YOUR COPY CENTER is currently supporting 6 Programs ║║
║║ You may press ESC at any time to bring up an OPTIONS menu for resorting the║║
║║ list another way. Then press the first character to JUMP around the list. ║║
║╠═══════════════════╦════════════════════════════════════════════╦═══════╦═══╣║
║║Program Name[ ] ║Description of Program & Uses ║[ ]Type║Chg║║
║╚═══════════════════╩════════════════════════════════════════════╩═══════╩═══╝║
║ ║
║ As-Easy-As Full Featured Shareware Speadsheet program. Muc SPD Y ║
║ Geoworks Windowing Environment (DTP, DRAW, COMMUNICATIONS DTP Y ║
║ PageMaker Major DeskTop Publishing Program DTP Y ║
║ Q&A DataBase Mgr Database Manager with powerfull wordprocessor DBM Y ║
║ Ventura (4.0) Major DeskTop Publishing Page layout Program DTP Y ║
║ WordPerfect 5.1 Word Processor - Industry leader text (non-graph WDP Y ║
║ ║
║ ║
╠╦═══════════════════════════════╦════════════════════════════════════════════╦╣
╟╢ ESC=MENU, SORT on Prog NAME ║ Up,Down,PgUp,PgDn,Home,End,F1,KeyBrd,ENTER ╟╢
╠╩═══════════════════════════════╩════╦═══════════════════════════════════════╩╣
║Nbr Events [ 0] Sessions T[ 0] $[ 0] ║ Total Minutes[ 0] Charges[$ 0.00]║
╚═════════════════════════════════════╩════════════════════════════════════════╝
────────────────────────────────────
FIG 8 [PPLICATIONS PICK LIST SCREEN]
────────────────────────────────────
FIGURE #9
┌───────────────[ APPLICATION'S DETAILED INFORMATION SCREEN ]──────────────────┐
│ Application Program [Geoworks ] Used [ 8] times, Last [08/17/92] │
│ Program Code........[DTP] Does this site charge [Y/N]?....[Y] │
│ Description [Windowing Environment (DTP, DRAW, COMMUNICATIONS, TETRIS,SOLITA │
│IR etc │
│ ] │
│┌──────────────────────────────────────┬─────────────────────────────────────┐│
││ RATES: /Page /Minute /Session │ [Event Rate: $ 2.00/ 60 Minutes ] ││
││ [$ 0.60] [$ 0.20] [$ 2.00] │ Accept [Y/n] [Y] ││
│├──────────────────────────────────────┴─────────────────────────────────────┤│
││ You are encouraged to contribute to the User Notes and Description for ││
││ this program. You may fill out the 'USER INFORMATION SLIP' or press the ││
││ [F2] key for User Notes or press [F4] key and leave your typed comments to ││
││ the system operator Betty ││
│└────────────────────────────────────────────────────────────────────────────┘│
└──────────────────────────────────────────────────────────────────────────────┘
[F1]Help [F2]USER MEMO [F3]READ MEMO [F4] Notes to Sysop [F9]Previous [F10]Next
─────────────────────────────────────────────────
FIG 9 [APPLICATION'S DETAILED INFORMATION SCREEN]
─────────────────────────────────────────────────
───────────────────────────────────────────────────────────────────
PUBLIC ACCESS Copyright (c) 1992,1993 IN/QUEST,LLC Page D-5
───────────────────────────────────────────────────────────────────
FIGURE #10 (before)
┌────────────────────────────────────────────────────────────────────────┐
│ $ Final Notice $ $ P L E A S E C O N F I R M $ $ Final Notice $ │
│ Press 'Y' to connect with Geoworks │
│ [F1]Help [ESC]Return Continue -Y/N- or Help [Y,N,H] [*] │
└────────────────────────────────────────────────────────────────────────┘
│ Hope you enjoyed Geoworks. NO Charge! │
│ ┌────────────────────────────────────────────────────────────────┐ │
│ │ TIME START [10:22:57] FINISH [ ] TOTAL [ ] │ │
│ └────────────────────────────────────────────────────────────────┘ │
│ NO CHARGE for individual sessions under 01 minutes in duration! │
│ ┌────────────────────┬───────────────────────────────────────────┐ │
│ │ RATES │TOTALS/CHARGES $ SESSION $ $ OVERALL $ │ │
│ ├────────────────────┼──────────────┬─────┬───────┬┬─────┬───────┤ │
│ │ Per Item Rate │Overall Totals│(Nbr)│Session││(Nbr)│ Totals│ │
│ │ Per MINUTE [$ 0.20]│ Min's [ 34] │ 0│$ 0.00││ 22│$ 4.33│ │
│ │ Per SESSION[$ 2.00]│ Sess's [ 06] │($)01│$ 0.00││($) 4│$ 2.00│ │
│ │ Per PAGE [$ 0.60] (App Only!) │ 0│ 0.00││ 4│$ 2.00│ │
│ │ Per LD MIN [$ 0.00]<<-NO L.D. Chg │ 0.0│$ 0.00││ 10.4│$ 2.41│ │
│ │ Per EVENT [$ 0.00]<<-NO EventChg │.....│.......││ 01│$ 0.00│ │
│ └───────────────────────────────────┴─────┴───────┴┴─────┴───────┘ │
│ Total CHARGES for Session and Overall S[$ 0.00] O[$ 10.74] │
└────────────────────────────────────────────────────────────────────────┘
──────────────────────────────────────
FIG 10 [FINAL NOTICE - PLEASE CONFIRM]
──────────────────────────────────────
FIGURE 10 (after)
┌────────────────────────────────────────────────────────────────────────┐
│ ┌────────────────────────────────────────────────────────────────┐ │
│ │ P R O G R E S S >< R E S U L T S │ │
│ └────────────────────────────────────────────────────────────────┘ │
│ Hope you enjoyed Geoworks. NO Charge! │
│ ┌────────────────────────────────────────────────────────────────┐ │
│ │ TIME START [10:22:57] FINISH [10:23:15] TOTAL [00:00:18] │ │
│ └────────────────────────────────────────────────────────────────┘ │
│ NO CHARGE for individual sessions under 01 minutes in duration! │
│ ┌────────────────────┬───────────────────────────────────────────┐ │
│ │ RATES │TOTALS/CHARGES $ SESSION $ $ OVERALL $ │ │
│ ├────────────────────┼──────────────┬─────┬───────┬┬─────┬───────┤ │
│ │ Per Item Rate │Overall Totals│(Nbr)│Session││(Nbr)│ Totals│ │
│ │ Per MINUTE [$ 0.20]│ Min's [ 45] │ 11│$ 2.20││ 33│$ 6.53│ │
│ │ Per SESSION[$ 2.00]│ Sess's [ 07] │($)01│$ 2.00││($) 5│$ 4.00│ │
│ │ Per PAGE [$ 0.60] (App Only!) │ 8│ 4.80││ 12│$ 6.80│ │
│ │ Per LD MIN [$ 0.00]<<-NO L.D. Chg │ 0.0│$ 0.00││ 10.4│$ 2.41│ │
│ │ Per EVENT [$ 0.00]<<-NO EventChg │.....│.......││ 01│$ 0.00│ │
│ └───────────────────────────────────┴─────┴───────┴┴─────┴───────┘ │
│ Total CHARGES for Session and Overall S[$ 9.00] O[$ 19.74] │
└────────────────────────────────────────────────────────────────────────┘
Jim, your SESSION charge is: [$9.00], Press ANY KEY to continue!
───────────────────────────────────────────────────────────────────
PUBLIC ACCESS Copyright (c) 1992,1993 IN/QUEST,LLC Page D-6
───────────────────────────────────────────────────────────────────
FIGURE #11
┌──────[ ONLINE SERVICES - OPTIONS MENU ]──────┐
│ │
│ Make your selection to view a list of the │
│ COMMUNICATION SERVICES supported by this │
│ site. [Time Remaining on Event: 00:18 ] │
│ │
│ [F1] HELP .. HELP .. HELP │
│ ┌──────────────────────────────────────────┐ │
│ │ [F2] Show List Sorted By NAME │ │
│ │ [F3] Show List Sorted By STATE/NAME │ │
│ │ [F4] Show List Sorted By TYPE/NAME │ │
│ │ [F5] Show List Sorted By PHONE NUMBER │ │
│ │ [F6] Search Services By WORD/PHRASE │ │
│ └──────────────────────────────────────────┘ │
│ [F7] Show Usage Tally so far │
│ [F8] Leave Notes to System Operator │
│ [F9] Call Your Own Online Service │
│ [ESC] Return to APPL./COMM. MENU │
│ │
└───[ Function Key or ENTER Key to Select ]────┘
──────────────────────────────────────────────
FIG 11 [COMMUNICATIONS SERVICE - OPTIONS MENU]
──────────────────────────────────────────────
───────────────────────────────────────────────────────────────────
PUBLIC ACCESS Copyright (c) 1992,1993 IN/QUEST,LLC Page D-7
───────────────────────────────────────────────────────────────────
FIGURE #12
╔══════════════════════════════════════════════════════════════════════════════╗
║ YOUR COPY CENTER Supports, 222 BBS and 14 COM Services ║
║IF the service provider runs a COMmercial system and IF they allow the use of ║
║their system by non-registered PUBLIC ACCESS(r) users with a valid credit card║
║you will see a notation to that affect [C='Y']. You will be prompted just ║
║prior to transmission to confirm your desire to relay your credit information.║
║ ║
║T Type Service(COM,BBS) F Service FREE of charge L Local Call (Toll Free)║
║R User Must Pre-Register S Local Site Charge C Credit Card Info Trans║
║ ║
║Service Name < Description of Service & Uses PreFix ST T R F S L C ║
║══════════════════ ════════════════════════════════ ══════ ══ ═══ ═ ═ ═ ═ ═ ║
║ Ghouls Lair General Messages, Games - Small S 1-215 PA BBS N Y Y N N ║
║ GLIB - Gay & Lesb Information, news, communications 1-703 VA BBS N Y Y N N ║
║ Googaplex FIDO NODE [7301/505] 1-404 GA BBS N Y Y N N ║
║ Greenpeace Peace, Ecology; Environmental; Is 1-415 CA BBS N Y Y N N ║
║ Happyland All Mac, all welcome! Exceptional 447-3 CO BBS N Y Y Y N ║
║ HH Infonet Shareware Library - Excellent Win 1-203 CT BBS N Y Y N N ║
║ Higher Powered BB General Info - no games 1-408 CA BBS N Y Y N N ║
║ HOBBYNET Dedicated to hobbies of all types 1-517 MI BBS N Y Y N N ║
║ HoloNet(SM) Custom program for IBMs and Macin 1-510 CA BBS N Y Y N N ║
╠╦═══════════════════════════════╦════════════════════════════════════════════╦╣
╟╢ ESC=MENU, SORT on Serv NAME ║ Up,Down,PgUp,PgDn,Home,End,F1,KeyBrd,ENTER ╟╢
╠╩═══════════════════════════════╩════╦═══════════════════════════════════════╩╣
║Nbr Events [ 0] Sessions T[ 0] $[ 0] ║ Total Minutes[ 0] Charges[$ 0.00]║
╚═════════════════════════════════════╩════════════════════════════════════════╝
────────────────────────────────────────
FIG 12 [COMMUNICATIONS PICK LIST SCREEN]
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PUBLIC ACCESS Copyright (c) 1992,1993 IN/QUEST,LLC Page D-8
───────────────────────────────────────────────────────────────────
FIGURE #13
┌──────[ ONLINE COMMUNICATION SERVICE'S DETAILED INFORMATION SCREEN ]────────┐
│ Service Name..[HoloNet(SM) ] Used [ ] times, Last Date [ ] │
│ Service Located in State/Prov.[CA] Telephone Number [1-510-704-1058] │
│ Type Service [BBS,COM].......[BBS] [Long Distance Call! ] │
│ Description [Custom program for IBMs and Macintoshes uploads and downloads in│
│ the background! Features: Internet E-Mail, Talk, TELNET, FTP, IRC, USENET M│
│ulti-player games, GIFS, USA Today Decisionline, Boardwatch Online, and mo ] │
│┌───────────────────────────────────────────┬────────────────────────────────┐│
││ USER GUIDES:......................[ ].... │ RATES: /LDMin /Minute /Session ││
││ Local Charge (This End) [Y/N]..[Y] │ [$0.23][$ 0.10][$ 1.00] ││
││ Service Free (Other End) [Y/N]..[Y] │ Long Distance: $0.23/Minute ││
││ Site Subscribes (w/Logon) [Y/N]..[N] ├────────────────────────────────┤│
││ User Must PreSubscribe [Y/N]..[N] │ If you would like to contribute││
││ Credit Card Info Transfer [Y/N]..[N] │ to the information in the ││
│├───────────────────────────────────────────┤ "Description" field above then ││
││ USER CONFIGURABLE SETTINGS.{Modifyable}.. │ please fill out the attached ││
││ Baud Rate (Maximum [9600 ]) [9600 ] │ "USER INFORMATION SLIP" or ││
││ Video Mode (33 Supported) [VT100 ] │ [F4] key for "Notes to Sysop". ││
││ Data Bits (8,7) [8] │ [ Betty ] ││
││ Parity (O,E,N,M,S) [N] │ will see that it is added. ││
││ Stop Bits (1,2) [1] │ ││
││ Duplex (F=FULL, H=HALF) [F] │ Otherwise, press [F3] and make ││
││ Change Setup[C] Accept[Y/n] [Y] │ any useful comments you wish. ││
└──────────────────────────────────────────────────────────────────────────────┘
F1 Help F2 Video F3 User MEMO F4 Notes to Sysop F5 READ MEMO F9 Prev F10 Next
───────────────────────────────────────────────────────────
FIG 13 [COMMUNICATIONS SERVICE DETAILED INFORMATION SCREEN]
───────────────────────────────────────────────────────────
FIGURE #14
┌────────────────────────────────────────────────────────┐
│ You have chosen the following service ........ │
│ ┌─────────────────────────┐ │
│ │ BoardWatch BBS │ │
│ └─────────────────────────┘ │
│ This site subscribes to this service and has an │
│ automatic logon password procedure established. │
│ │
│ You have the option to logon to this system using │
│ this system's password -OR- using your own password. │
│ │
│ E-Mail and some other options may not be available │
│ to a user when they choose to log on using │
│ YOUR COPY CENTER's password │
│ ┌──────────────┐ │
│ │ [F1]Help │ Use YOUR Password [U] {User's} │
│ │ [ESC]Return │ Use Site's Password [S] {Site's} │
│ └──────────────┘ Enter U or s = [ ] <───── │
└────────────────────────────────────────────────────────┘
────────────────────────────────────────────────
FIG 14 [YOURS - OURS PASSWORD SELECTIONS SCREEN]
────────────────────────────────────────────────
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PUBLIC ACCESS Copyright (c) 1992,1993 IN/QUEST,LLC Page D-9
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FIGURE #15
┌───────────────────────────────────────────────────┐
│ ┌─────────────────────────────────────────┐ │
│ │ Lexis │ │
│ └─────────────────────────────────────────┘ │
│ You have chosen a full commercial online service │
│ which, at the present time, this site does NOT │
│ subscribe to. You must have your own PASSWORD │
│ to access this particular service. │
│ │
│ This system will dial the service and take you │
│ as far as the beginning of the logon procedure. │
│ │
│ [F1]Help [ESC]Return Continue [Y/n] [Y] │
└───────────────────────────────────────────────────┘
────────────────────────────────────────────────
FIG 15 [YOURS ONLY PASSWORD NOTIFICATION SCREEN]
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PUBLIC ACCESS Copyright (c) 1992,1993 IN/QUEST,LLC Page D-10
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Appendix [E]
┌────────────────────────────────────────────────────────────┐
│ │
│ SAMPLE CUSTOMER RECEIPT │
└────────────────────────────────────────────────────────────┘
IN/QUEST and AURORA PUBLIC LIBRARY Thank you for using PUBLIC ACCESS
AURORA PUBLIC LIBRARY
3000 W. Alameda
Aurora, CO 80011-0000
Transaction Date :September 08, 1992
Ron Marshall
415 E. Charm Ct
Aurora, CO 80014-3105
Payment: Master Card: 5499753300003327 Exp 10/93 [AC:X]
----------------------------------------------------------------
Time [Start: 21:13:54] [Finish: 23:09:03]
Total Overall Chargeable $ Charges $
------------- ---------- -----------
Minutes :.........: [ 105] [105] [$ 20.80]
Sessions :........: [ 08] [ 03] [$ 4.00]
Pages :............................: [ 10] [$ 9.00]
Long Distance phone Charges :......: [ 0.0] [$ 0.00]
----------
SubTotal (Charges for All Sessions) :..........: [$ 33.80]
Overall Event(s) Charge :...........: [ 02] [$ 2.00]
----------
Total Charge :.................................: [$ 35.80]
Details:('T'=Type {B=BBS, C=COM or A=APPICATION}, 'L'=Local Call Yes,No,*=N/A)
## - Service/Prog Name TL UseDate [Start....Finish] Tot Time $ Charge
__ ___________________ __ ________ _______ ________ ________ ________
01 Micro Maniac BY 09/08/92 21:14:17 21:15:02 00:00:45 $ 0.00
02 Channel 1 BBS BN 09/08/92 21:15:22 21:16:30 00:01:08 $ 1.10
03 Denver Free-Net BBS BY 09/08/92 21:18:18 21:18:58 00:00:40 $ 0.00
04 Eagles Nest BBS BY 09/08/92 21:19:18 21:20:07 00:00:49 $ 0.00
05 Geoworks A* 09/08/92 21:20:36 23:04:09 01:43:33 $ 31.60
06 M.I.C.R.O. BBS BY 09/08/92 23:04:54 23:05:20 00:00:26 $ 0.00
07 Jaquar Network Labs BY 09/08/92 23:05:55 23:06:22 00:00:27 $ 0.00
08 CompuServe CY 09/08/92 23:06:43 23:08:00 00:01:17 $ 1.10
============
Total Charge :..................................................: [ $ 35.80]
============
Customer Signature: _________________________________ Dated: _______________
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PUBLIC ACCESS Copyright (c) 1992,1993 IN/QUEST, LLC Page F-1
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Appendix [G]
┌────────────────────────────────────────────────────────────┐
│ │
│ How Do I Do It? │
└────────────────────────────────────────────────────────────┘
Q. I run a small school library. How do I charge my students when
they don't have a credit card?
A. Set PUBLIC ACCESS up as a CASH ONLY system in the System SETUP.
When they are finished they will bring you the receipt. They can
pay you in cash when they are finished, or you can collect a
deposit in advance and refund what they don't use.
Q. How do I go about setting up an automatic logon procedure?
A. In the System Service Setup, first make sure all the details of
the online service you want to setup the procedure for, are
entered and saved. Next, press [F4] Logon and then select
autologo setup. This will give you a screen with WAIT FOR PROMPT
and REPLY columns. Enter the wait for string 'i.e. User ID' in
the left column and then tab over to the reply column and enter
the reply 'i.e. ac385^M'. The '^M' is the symbol for carriage
return/line feed - the eqivalent of pressing the ENTER/RETURN
key.
Continue on down the columns with up to 12 steps. When you are
finished place the number of basic or base steps in the logon
procedure in the field at the bottom of the screen. The base
steps are the number of steps required to get to the beginning of
the password/ID sequence. This will allow you to offer the user
the option to choose to logon using their Password/ID or your
Password/ID.
Q. How do I collect for the just cost of long distance calls and
nothing else?
A. First you want to make sure that you are in agreement with the
charge rates in the system for long distance calls to the
respective area codes.
Next you want to make sure that the area codes you want to
support (allow) are all turned on 'Y'.
Next on each individual service turn off Local Charge 'N'. You
probably are not going to get enough out of long distance charges
to make credit card charges viable, so you may want to make your
system 'CASH ONLY'.
You system is now set for just collecting for long distance
calls.
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Q. This a particularly offensive online service that we do not want
our customers to be able call. How do we prevent it?
A. Enter the full details of the online service in the System
Service Setup screen. Then 'Turn it OFF' with the [F3]On/Off
toggle key. It will not show in the pick list of available
services and if someone tries to call it using the CALL YOUR OWN
SERV feature they will be informed that this service is not
supported by your site.
Q. We just want to use the applications feature in PUBLIC ACCESS and
not use the online communications options. How do we do it?
A. In the System Setup (Options) screen select modem speed to be '0'
{no modem}. Then in the setup screen set a rate and time
interval for Event. Then set all the other rates to '0'
Now go back to may system menu and select System Service Setup
and step through each of the Applications you want to support.
Make sure each is set to the rate you want. Then save each
before going on to the next.
Q. How do I find out who use PUBLIC ACCESS last?
A. From the Main System Menu select Reports. Next select View
Users. Next select by Date. The user on the top of the screen
was the most recent user.
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PUBLIC ACCESS(tm) Copyright (c) 1992,1993 IN/QUEST, LLC Page G-2
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Appendix [H]
┌────────────────────────────────────────────────────────────┐
│ │
│ IN/QUEST'S PUBLIC ACCESS COMMUNICATION VIEW POINT │
└────────────────────────────────────────────────────────────┘
The world of dial-up on-line information is immense and growing everyday. The
amount of information available, through large on-line databases, to on-line
researchers is virtually limitless. The gatekeepers of this information have a
moral and social responsibility to take every means possible to make the
information universally available to the everyone. They just may also be good
business.
Current requirements, that a researcher/caller have their own computer, modem,
software, access phone numbers and a full subscription to the individual service,
are not compatible with universal accessibility to this information. It's fairer,
instead, to say that this constitutes privileged access.
There has to be a better way! To this end PUBLIC ACCESS was born.
On-line information accessibility in the public arena can be broken down to four
options.
Option 1: John/Joan Q. Public (JQP) comes into a public library, copy center, or
other computer resource center, selects a free service such as a BBS (40,000, or
more, in the U.S. alone) from the list of PUBLIC ACCESS options, calls the
service, logs on, uses the service to what ever extent desired, then logs off
without any charge from the remote service.
Option 2: JQP, same, but selects a commercial information service (Not Free).
PUBLIC ACCESS dials the number and logs on to the service, up to the point where
the service requests the Password and ID. PUBLIC ACCESS stops the logon procedure
at this point. The patron then completes the Password and ID logon steps with
his/her own Password and ID.
Option 3: JQP, same as #2, but the library DOES subscribe and allows their
patrons to logon using the library's Password and ID. PUBLIC ACCESS dials the
on-line service, logs on completely (including the library's Password and ID).
JQP then uses the on-line service under the library account.
Option 4: JQP, same as #3, the library DOES NOT subscribe, but the selected
on-line service is a PUBLIC ACCESS cooperating service and allows casual, one time
only, access by non-subscribers - at a premium rate - with a credit card. PUBLIC
ACCESS, gets the credit card information, validates the card prior to the call,
calls, logs on, passes the card information to the remote system. The user is
allowed full access for that one time. They hang up and receive a charge on a
future credit card statement from the remote system.
All these options are designed into PUBLIC ACCESS.
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