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Computer Buyer 1998 July
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dpcb0798.bin
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Utility
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Guardog
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README.TXT
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1997-09-12
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CyberMedia Guard Dog(tm)
Version 1.1 Trial Release
Thank you for evaluating CyberMedia Guard Dog - our newest Internet
privacy and security solution designed for Windows 95 users.
LIMITS OF GUARD DOG SERVICE: This Trial version of Guard Dog will
provide you with full functionality for a pre-determined period 30
days after first installed. After that time this version will refuse
to operate and offer to remove itself from the system.
If you choose to purchase the full retail version of Guard Dog, you
should first remove this trial version.
With today's Internet access capabilities, you can perform many
of your everyday tasks, like sending mail, shopping, searching and even
chatting with your friends without leaving your own house! With all
that convenience, however, there is a risk that your personal
information might be misused by Web sites or that files downloaded
from certain Web sites might damage or destroy data on your PC.
When you install Guard Dog you can configure its security features
to:
- Prevent your important files from being accessed by unknown or
unauthorized programs.
- Protect your data from being deleted or damaged by hostile
ActiveX controls.
- Prevent Web sites from storing cookies on your hard drive.
- Remove the history of your Internet activity so that it cannot
be read by other Internet sites.
- Check your PC for viruses and clean or remove infected files.
- Update your Internet browser and Guard Dog itself.
The Update feature uses a limited version of CyberMedia
Oil Change. This feature is NOT available in the Trial Release.
Getting the full benefit of Guard Dog
=====================================
Guard Dog relies on your Internet connection to
provide its Internet security features. Unless you have
an Internet provider and browser software designed
for Windows 95, Guard Dog can provide only
virus protection.
To use all Guard Dog features, you must have an Internet
connection through a local network or a modem. Some networks have
an Internet connection that you can use by connecting to the network
- either directly or through dial-up networking. If you don't
connect through a network, your computer must have a modem installed.
You can establish an Internet connection through an Internet Service
Provider (ISP) such as Netcom or Earthlink. An ISP acts as a
middle-man between you and the Internet. Your computer connects
(using your modem) to the ISP's equipment, which in turn connects
to the Internet. You may also be connected to the Internet through
an online service such as America Online or CompuServe.
In addition, you must also have a browser. A browser is software,
such as Netscape Navigator for Windows 95 or Microsoft Internet
Explorer for Windows 95, that allows you to view text and graphics
and download files from web sites. America Online 3.0 for Windows
95 and CompuServe Interactive 3.0 both include browsers that are
compatible with Guard Dog.
Startup antivirus scan cannot run
=================================
In two different cases, the Guard Dog AntiVirus scan cannot
run when you boot your computer.
In one case, WIN.COM has the System attribute set, which prevents
programs from being executed from your AUTOEXEC.BAT file before
Windows starts. This is a problem because Guard Dog AntiVirus
runs from a line inserted into your AUTOEXEC.BAT file. If the
System attribute is set, then Windows cannot not start after the
antivirus scan has been run.
In the other case, EMM386, which specifies how memory is used
for DOS programs, is using the NOEMS parameter. The NOEMS
parameter is not compatible with the Guard Dog AntiVirus scanner.
If you see a message box during installation telling you that you
cannot run the antivirus scan at startup, make one or both of the
following changes to your system to enable this scan:
- If the System attribute is set on WIN.COM,
follow these steps to remove the attribute:
1. Right-click WIN.COM in the file list of
Windows Explorer. WIN.COM is in the Windows folder.
2. Choose Properties from the shortcut menu.
3. Clear the check next to System in the Attributes section
at the bottom of the Properties dialog box.
4. Click Apply and close the Properties dialog box.
- If EMM386 is using the NOEMS parameter,
follow these steps to remove the parameter:
1. Edit your CONFIG.SYS file using Notepad.
CONFIG.SYS is in the root folder of drive C.
2. Find this line:
DEVICE=C:\WINDOWS\EMM386.EXE NOEMS
3. Change the line to:
DEVICE=C:\WINDOWS\EMM386.EXE RAM
4. Save the file and exit from Notepad.
After you have performed either or both of these steps,
add the following lines to your AUTOEXEC.BAT file:
@REM *** The following line was added by CyberMedia Guard Dog.
@REM Do not remove if Guard Dog is still installed. ***
@Call C:\PROGRA~1\CYBERM~1\GDVCHECK.BAT
If you did not install Guard Dog in the default folder, change
the path of the Call statement to the correct Guard Dog path
for your system.
Make sure that you really have a virus
-------------------------------------
Do not blame ordinary system or software problems on a virus.
- Windows crashes occasionally because of application conflicts.
This does not necessarily mean you have a virus. It often indicates
that the program has defects, or that your system is not configured
correctly.
- Unexpected hard disk activity does not necessarily indicate a virus
either. Windows uses hard disk-based swap files, especially when you
are running programs that use a lot of memory. This causes disk
accesses to occur when you do not expect them.
- Files with strange names are probably not viruses. These are usually
temporary files created by applications, such as Microsoft Word.
Isolate the virus
-----------------
Follow these steps:
1. Do not use the suspected programs or files.
- If you suspect that a program is infected, DO NOT RUN the
program.
- If you suspect that a data file, such as a Word .DOC file or an
Excel .XLS file, is infected, DO NOT OPEN the document. If you
open the document, the macro virus in the file is executed.
If you suspect that you have a boot sector virus, which is a virus
that resides in the boot sector of your hard disk, and not in any
program or document file, see "Boot virus," in the "Submitting
a virus sample" section.
2. Isolate suspected files by moving them to a separate directory.
Name the directory INFECTED so that you can remember not to use
files in it. Your best choice might be to move the files to a
floppy disk.
3. Compress the files to save disk space and put the virus in a
non-executable file.
Use PKZip (a shareware program available on the Net) to ZIP the
suspected file.
Troubleshooting
==============
- If InstallShield reports error #42 or error #301 when you run the
Guard Dog setup program, your temporary directory might not be
configured properly. To solve this problem, delete all files in your
Windows/Temp directory.
- When Cookie Blocking is enabled and you visit a site that sets a
cookie, if you say "No" to disallow that cookie it might still be
written to your local disk. However, this cookie is NOT sent back
to the requesting page, so that your privacy is still protected.
- If you have Starfish Utility NetMeter installed on your system, we
recommend that you disable it while Guard Dog is running. You will
not be able to use the Update feature of Guard Dog if NetMeter is
enabled.
- If you are having intermittent problems with the Guard Dog sound
effects, you might be experiencing a conflict with MagnaRAM memory
management software. Disable MagnaRAM to solve this problem.
- Running other Internet security products like Finjan SurfinShield,
EliaShim eSafe Protect, or Norton Safe on the Web simultaneously with
CyberMedia Guard Dog is not a good idea. These products have
security features which could collide and cause problems.
- Be sure to click the update button on the main screen often to
ensure you have the latest version and most up-to-date virus
protection.
Copyright (c) 1997-98 CyberMedia, Inc.