DOS/V Power Report 2003 April/VPR0304.ISO/DOTNETSDK/IE60/readme.CAB/support.txt

Text File | 2001-08-28 | 19KB | 769 lines

世界各国のマイクロソフト サービス



製品名 : Internet Explorer 6

オンライン サポート : 本製品の最新のサポート情報については、
http://support.microsoft.com/directory/ を参照してください。

条件 : マイクロソフトのサポート サービスは、ご購入当時の価格、条件、および
制限に基づくものであり、将来予告なしに変更することがあります。

国別情報 : 国や地域によっては、サポートのオプション、時間、料金がアメリカと
異なる場合があります。http://support.microsoft.com/directory/ を参照して、
お住まいの地域の支社に問い合わせてください。



パーソナル サポート オプション
==============================

オンライン セルフヘルプ サポート
--------------------------------

必要な情報をオンラインで入手してください。Microsoft Product Support
Services Web サイト (http://support.microsoft.com/directory/) で、
「よく寄せられる質問」や「ダウンロード サービス」を参照したり、問題に
関連するサポート技術情報を検索することができます。


購入した新しいコンピュータに含まれていた製品について
----------------------------------------------------

パーソナル コンピュータをご購入時に本製品があらかじめインストールされていた、
または付属していた場合は、ハードウェア メーカーお問い合わせ窓口
(http://www.microsoft.com/japan/support/webresponse/pid/oem.asp) を
ご利用下さい。


世界各国のサポート情報
=====================

重要  マイクロソフト支社の電話番号は変更されることがあります。サポートの
問い合わせ先に関する最新の情報は、Worldwide Support Web サイト
(http://support.microsoft.com/directory/ww.asp) を参照してください。お客様の
住まれている国および地域に支社がない場合には、お客様がマイクロソフト
製品を購入なさった店舗にお問い合わせください。

現地法人に関する情報
--------------------
日本
マイクロソフト アジア リミテッド
技術サポート (無償サポート):
電話番号:
東京: [phone]
大阪: [phone]

インフォメーション センター (製品ご購入前のお問い合わせ):
電話番号:
東京: [phone]
大阪: [phone]

カスタマー サービス (バージョン アップグレード/ユーザー登録):
電話番号: [phone]
FAX 番号: [phone]

Argentina
Microsoft de Argentina S.A.
Phone: [phone]
Fax: [phone]
Customer Service: 54-11-4316-4600
Technical Support: 54-11-4316-4664

Armenia
See Russia

Australia
Microsoft Pty. Ltd.
Phone: 13 20 58
Fax: [phone]
Technical Support Phone: 13 20 58

Austria
Microsoft Ges.m.b.H.
Fax: [phone]
Information Services: 08000-123 345
                 Fax: [phone]
                 [e-mail]
Direct Services (Updates, etc.): (43) -(1) 795 67028,
                            Fax: (43) -(1) 795 67029,
                            [e-mail]
Standard Support (Installation and Handling): (43) -(1) 50222-2255

Azerbaijan
See Russia

Belgium
Microsoft BVBA
Phone: [phone]
Fax: [phone]
Support Network Info Center: 02 - 5139979
Microsoft Subscription Centre (MSDN): [phone]
                           (TechNet): [phone]
Technical Support:
  02-5133274 (Dutch speaking)
  02-5023432 (English speaking)
  02-5132268 (French speaking)

Belarus
See Russia

Bolivia
Customer Service: 0800-2029
Technical Support: 0800-3443

Brazil
Microsoft Informatica Ltda.
Phone: (55) (11) 5504-2155
Fax: (55) (11) 5504-2227 or 5504-2228
Technical Support: Phone: (55) (11) 3444-6844
                     Fax: (55) (11) 5506-7621
           Automatic Fax: (55) (11) 5506-8506
Customer Services: (55) (11) 5853-2345
              Fax: (55) (11) 5853-2343

Canada
Microsoft Canada Co.
Phone: [phone]
Information Centre: 1 [phone]
Bilingual technical support: 1 [phone]
Text Telephone (TTY/TDD): [phone]

Caribbean
Microsoft Caribbean, Inc.
Phone: [phone]
Fax: [phone] or [phone]
Technical Support/Soporte Tecnico: 1-877-672-3842
                           E-mail: [e-mail]
Customer Service: [phone] for area codes 787 & 809 only,
                  [phone] for other areas
          E-mail: [e-mail]

Central America
Technical Support/Soporte Tecnico: [phone]
                           E-Mail: [e-mail]
Customer Service: [phone]
          E-mail: [e-mail]

Chile
Microsoft Chile S.A.
Phone: [phone]
Fax: [phone]

China
Microsoft (China) Co. Ltd.
6/F, Beijing Sigma Center
No. 49, Zhichun Road, Haidian District
Beijing, 100080, PRC
Phone: (011) -(86) 10-6261 7711
Fax: (011) -(86) 10-6253 6630

Microsoft Asia Regional Engineering Center
19th - 20th Floor, Metro Tower
No. 30 Tian Yao Qiao Road
Shanghai, 200030, PRC
Phone: (011) -(86) 21-64691188/ (011) -(86) 21-6469 8899
Fax: (011) -(86) 21-6469 1166 / (011) -(86) 21-6469 9900

Colombia
Microsoft Colombia
Customer Service - Linea de Respuesta Microsoft
  (Santa Fe de Bogota D.C.)  Phone: [phone]
To place calls outside Bogota 9800-5-10595 or 9800-9-1055
Fax: [phone]

Costa Rica
Phone: [phone]
Fax: [phone]

Croatia
Microsoft Hrvatska d.o.o.
Trg D. Petrovica 3
10 000 Zagreb
Phone: (385) (1) 4802 500
Fax: (385) (1) 4843 688
Product Support Phone: (385) (1) 393539
               e-mail: [e-mail]
Customer Service Phone: (385) [phone]
                e-mail: [e-mail]

Czech Republic
Microsoft s.r.o.
Eltodo centrum
Novodvorska 1010/14B
142 01 Praha 4 Phone: (420) (2) 611 97 111
Fax: (420) (2) 611 97 100
Hotline: (420) (2) 2150 3222
Hotline e-mail: [e-mail]
Infoservice: (420) (2) 21 777 222

Denmark
Microsoft Denmark
Phone: [phone]
Fax: [phone]
Technical Support: (45) 44 89 01 11
Sales Support: (45) 44 89 01 90

Dominican Republic
Phone: [phone]
Fax: [phone]

Dubai
Microsoft Middle East
Phone: (971) (4) 3973888
Fax: (971) (4) 3972244
Technical Support (Personal Operating Systems
  and Desktop Applications only):
  Phone: (971) (4) 3975443
  Fax: (971) (4) 3972304
  E-mail: [e-mail]
Customer Service Center (Version upgrade/
  Technet and MSDN subscription):
  Phone: (971) (4) 3975752
  Fax: (971) (4) 3972304

Ecuador
Corporation Microsoft del Ecuador S.A.
Phone: [phone]
PBX: 593-2-460 453
Fax: [phone]

Egypt
Technical Support (Personal Operating Systems, Desktop Applications,
  and Development Tools Installation only):
Phone: [phone]
Fax: [phone]
E-mail: [e-mail]


El Salvador
Phone: [phone]
Fax: [phone]

England
See United Kingdom

Estonia
Technical Support: (372) 650 49 99
For other phone numbers, see Latvia

Finland
Microsoft OY
Phone: [phone]
Fax: [phone]
Technical Support: [phone]
Sales Support: [phone]

France
Microsoft France
Phone: (33) (0) 825 827 829 (0,98 F TTC per minute)
       followed by 0 and code 44 88 #
Telex: MSPARIS 604322F
Fax: (33) (0) 1 64 46 06 60

French Polynesia
See France

Georgia
See Russia

Germany
Microsoft GmbH
Telephone: [phone] Fax: [phone]
Standard Support (Installation and Handling): (01805) 67 22 55
General information about Microsoft support in central Europe:
  Fax: [phone]

Greece
Microsoft Hellas, S.A.
Phone: (30) (1) 94 99 100
Fax: (30) (1) 68 06 780
Technical Support:
  Phone: (30) (1) 94 99 100
  Fax: (30) (1) 68 09 528

Gulf and Eastern Mediterranean
PO Box 52244
Dubai, UAE
Phone: [phone]
Fax: [phone]

Personal Support Contact Details:
(Personal Operating Systems and Desktop Applications only):

  Gulf (Bahrain, Malta, Qatar, and United Arab Emirates)
  Phone: [phone]
  Fax: [phone]
  E-mail: [e-mail]

  Lebanon (Cyprus and Lebanon)
  Phone: [phone]
  Fax: [phone]
  E-mail: http://[e-mail]/

  Oman
  Phone: [phone]
  Fax: [phone]
  E-mail: [e-mail]

  Pakistan
  Phone: [phone]
  Fax: [phone]
  E-mail: http://[e-mail]
  Customer Service Center (Version upgrade /
    TechNet and MSDN subscription):
    Phone: (971) (4) 3975752
    Fax: (971) (4) 3972304

Guatemala
Phone: [phone]
Fax: [phone]

Hong Kong SAR
Microsoft Hong Kong Limited
Fax: [phone]
Microsoft Information Hotline: [phone]
Microsoft Technical Support: (852) 2388-9600

Hungary
Microsoft Hungary
Phone: [phone]
Fax: [phone]
Customer Services: (36) (1) 267-4636 (2MSINFO)
Technical Support: (36) (1) 267-7846 (2MSSUGO)

Iceland
See Denmark

India
Microsoft India
Phone: (91) (80) 559 5733, (91) (11) 629 4600,
       (91) (11) 629 4601, (91) (22) 285 0193
Fax: (91) (80) 559 7133, (91) (11) 629 2650

Indonesia (SP)
Microsoft Indonesia - Jakarta
Technical Support:
  Phone: [phone]
  Fax: [phone]

Ireland
Technical Support: 706 5353
See United Kingdom

Israel
Microsoft Israel Ltd.
Reception:
Phone: [phone]
Fax: [phone]
Customer Service and Information Center:
  Phone: [phone]
  Fax: [phone]
Technical Free Support for Microsoft Windows
  and Microsoft Office:
  Phone: [phone]
  Fax: [phone]

Italy
Microsoft Srl
Phone: (39) (2) 70-398-398
Fax: (39) (2) 70-392-020
Microsoft Rome Office: (39) (6) 5095-01
Fax: (39) (6) 5095-0600
Customer service (New product info, product literature):
  Phone: (39) (2) 70-398-398
Customer service for IT/Operatori del Settore IT: (39) (2) 70-398-398
Technical Support: (39) (2) 70-398-398
Microsoft Consulting Service: (39) (2) 70-398-398

Jamaica
Phone: [phone]
Fax: [phone]

Kazakhstan
See Russia

Kingdom of Saudi Arabia
Phone: [phone]
Fax: [phone]
Technical Support (Personal Operating System and
  Desktop Applications only):
  Phone: [phone] (toll free within Saudi Arabia)
  Fax: [phone]

Kyrgyzstan
See Russia

Korea
Microsoft CH
Phone: (82) (2) 531-4500
Fax: (82) (2) 531-1724
Customer Satisfaction Center: 080-985-2000
                              (toll-free domestic only),
                              (82) (2) 558-8161
Game and Hardware Service Center: [phone]
                                  (toll-free domestic only)
Technical Support: (82) (2) 508-0040
Microsoft FastTips: (82) (2) 3453-7555
Internet: http://www.microsoft.com/korea/support/

Kuwait
PO Box 5244
13053 Safat
Phone: [phone]
Fax: [phone]
Technical Support (Personal Operating Systems,
  Desktop Applications and Developer Tools only):
  Phone: [phone]

Latin America
Microsoft Latin American Headquarters (U.S.A.)
Phone: [phone]
Fax: [phone]
Customer Service: [phone]
Technical Support: [phone]

Latvia
Microsoft
Phone: [phone]
Fax: [phone]
Technical Support: 371 760 5004

Liechtenstein
See Switzerland

Lithuania
Technical Support: 370 272 3035
For other phone numbers, see Latvia

Luxembourg
Microsoft BVBA
Phone: [phone]
Fax: [phone]
Support Network Info Center: 31-2-5139979
Microsoft Subscription Centre (TechNet): 353-1883-1002
                                 (MSDN): 353-1883-1014
Technical Support:
  32-2-513 3274 (Dutch speaking)
  32-2-502 3432 (English speaking)
  32-2-513 2268 (French speaking)

Malaysia (SP)
Microsoft (Malaysia) Sdn Bhd:
Phone: (6) [phone]
Fax: (6) [phone]
Customer Services:
  Phone: Toll-free 1-800-88-3249
  Fax: (6) [phone]
Technical Support:
  Phone: (6) [phone]
  Fax: (6) [phone]

Mexico
Microsoft Mexico, S.A. de C.V.
Phone: [phone]
Fax: [phone]
Applications and Operating Systems: 52 5 265-3399
Developers tools and Server operating systems: 52 5 267-2190
Customer Service: 52 5 265-3380
Resellers: 52 5 267-2110
Fax: [phone]

Middle East
Microsoft Middle East
Phone: [phone]
Fax: [phone]
Technical Support (Personal Operating Systems and Desktop Applications only):
  Phone: (971) (4) 397 5443
  Fax: (971) (4) 397 2304
  E-mail: [e-mail]
Customer Service Center (Version upgrade / TechNet and MSDN subscription):
  Phone: (971) (4) 299 5082
  Fax: (971) (4) 299 5097

Morocco
Microsoft Afrique Du Nord et de l'Ouest
Phone: [phone]
Fax: [phone]

Netherlands
Microsoft BV
Telefoon: 020-5001500
Microsoft Contact Center: 020-5001005
Microsoft Subscription Centre (MSDN): 020-5001037
                           (Technet): 020-5001035
Technische ondersteuning:
  Netherlands (Dutch): [phone]
            (English): [phone]
Internet: http://support.microsoft.com/directory

Microsoft Consulting Services Benelux:
Netherlands, Belgium and Luxemburg: 31 (0) 20 5001005
Information Services and Subscriptions:
TechNet:
  Netherlands: [phone]
  Belgium: 32 2 5022176
  Luxemburg: 32 2 5022176
Microsoft Developer Network:
  Netherlands: [phone]
  Belgium: 32 2 5138684
  Luxemburg: 32 2 5138684

New Zealand
Microsoft New Zealand Ltd.
Phone: [phone]
Fax: [phone]
Technical Support:
  Phone: [phone]
  Fax: [phone]

Northern Ireland
See United Kingdom

Norway
Microsoft Norge AS
Phone: [phone]
Fax: [phone]
Technical Support: (47) 22 02 25 50
Sales Support: (47) 22 02 25 80

Panama
Phone: [phone]
Fax: [phone]
Technical Support/Soporte Tecnico: [phone]
Support E-mail/Correo Electronico Para Soporte Tecnico:
  [e-mail]
Customer Service/Centro de Servicios: [phone]
Customer Service E-mail/Correo Electronico para Atencion a Usuarios:
  [e-mail]

Papua New Guinea
See Australia

Paraguay
Customer Service: 595 21 498-190
Technical Support: 595 21 495-865

Peru
Phone: [phone] Customer service: (511) 1 215-5002
Technical Support: (511) 1 215-5005
InfoEmpresa: (511) 1 215-5006
Events information: (511) 1 215-5010
Fax: [phone]

Philippines (SP)
Microsoft Philippines
Phone: [phone]
Technical Support:
  Phone: [phone]
  Fax: [phone]

Poland
Microsoft Sp. z o.o.
Phone: (48) (22) 431-10-00 and (48) (22) 431-10-01
Fax: (48) (22) 431-10-02
Information Service: (48) (22) 431-19-99
Technical Support: (48) (22) 431-19-99 and (48) (801) 308-801

Portugal
Microsoft Portugal MSFT, Lda.
Phone: [phone]
Fax: [phone]
Technical Support:
  Standard Support: (351) 21 4409280
  Fax: [phone]

Puerto Rico
Soporte Tecnico: [phone] or 1-877-672-3842
Support E-mail/Correo Electronico Para Soporte Tecnico:
  [e-mail]
Customer Service/Centro de Servicios: [phone]
  para codigos de areas 787 y 809 solamente
Customer Service E-mail/Correo Electronico para Atencion a Usuarios:
  [e-mail]

Romania
Microsoft s.r.l.
Phone: (40) (1) 222 90 16
Fax: (40) (1) 222 90 12
Technical Support: (40) (1) 312 09 48

Russia
Microsoft Z.A.O.
Microsoft Information Center:
Phone:
  Moscow: [phone]
  St. Peterburg: [phone]
  Novosibirsk: [phone]
  Kiev: [phone]
Fax:
  Moscow: [phone]
Technical Support:
Phone:
  Moscow: [phone]
  St.Peterburg: [phone]
  Novosibirsk: [phone]
  Kiev: [phone]
Fax:
  Moscow: [phone]

Saudi Arabia
Phone: [phone]
Fax: [phone]
Technical Support (Personal Operating System and
  Desktop Applications only):
  Phone: [phone] (toll-free within Saudi Arabia)
  Fax: [phone] (press 2 to send a fax)

Scotland
See United Kingdom

Singapore
Microsoft Singapore Pte Ltd
Phone: [phone]
Fax: [phone]
Customer Services:
  Phone: [phone]
  Fax: [phone]
Product Support Services:
  Phone: [phone]
  Fax: [phone]

Slovakia
Microsoft Slovakia s.r.o.
Bratislava Business Center IV
Prievozska 6/A
821 09 Bratislava
Phone: [phone]
Fax: [phone]
Hotline: [phone]
Hotline e-mail: [e-mail]
Infoservice: 421-2-67 296 297

Slovenia
Microsoft d.o.o.
Phone: (386) (1) 5 484 100
Fax: (386) (1) 5 848 122
Technical Support: (386) (1) 185 3449

South Africa
Microsoft South Africa
All Services
Phone: [phone] or
       0860225567 (inside South Africa)
Fax: [phone]
Technical Support Fax: [phone]

South East Africa and Indian Ocean Islands
See South Africa

Spain
Microsoft Iberica SRL
Inside Spain:
Phone: [phone]
Fax: [phone]
Technical Support: 902 197 198
Customer Service: 902 197 198
Outside Spain:
  Phone: [phone]
  Fax: [phone]
Technical Support: (34) 91 353 69 60
Customer Service: (34) 91 353 69 60

Sweden
Microsoft AB
Phone: [phone]
Fax: [phone]
Technical Support: [phone]
Sales Support: [phone]

Switzerland
Microsoft SA
Phone: [phone]
Fax: [phone]
Customer Information:
  Phone: [phone]
  Fax: [phone]
Microsoft Info-Service, Postfach, 8099 Zurich
Pricing, updates, etc.: 41 1 839 61 11
CompuServe: 41 1 273 10 28 (GO MSEURO Microsoft Central Europe)
Support:
Standard Technical Support (German speaking): 0848 80 - 2255
                           (French speaking): 41 22 738 96 88
General information about Microsoft Support
  in Central Europe: 0848-80-2330

Tajikistan
See Russia

Taiwan
Microsoft Taiwan Corp.
Phone: (886) (2) 2504-3122
Fax: (886) (2) 2504-3121
Technical Support:
  Phone: (886) (2) 2508-7149
  Fax: (886) (2) 2508-9575

Thailand
Microsoft (Thailand) Limited
Phone: [phone]
Fax: [phone]
Product Support:
  Phone: [phone] through 11
  Fax: [phone]

Turkey
Microsoft Turkey
Phone: [phone]
Fax: [phone]
Support Hotline:
  Phone: [phone]
  Fax: [phone]

Turkmenistan
See Russia

United Kingdom
Microsoft Limited
Phone: [phone]
Fax: [phone]
Technical Support:
Desktop Applications, Home Products, Personal Operating Systems,
  and Hardware: 0870 50 10 100
Developer Products: 0870 50 10 200
Business Systems: 0870 50 10 300
Customers phoning from Ireland should dial 706 5353
  for technical support
Pre-Sales Information: Microsoft Connection (0345) 00 200

Uruguay
Phone: [phone]
Fax: [phone]
Technical Support: (598) (2) 908-0998/1998
              Fax: (598) (2) 916-4445
Resellers: (598) (2) 916-4446

Uzbekistan
See Russia

Venezuela
Microsoft Venezuela S.A.
Phone: [phone]
Fax: [phone]
Customer Service: 58 212 0800-MICROSOFT (0800-6427676)
          E-mail: [e-mail]
Technical Support: 58 212 0500-MICROSOFT (0500-6427676)
          E-mail: [e-mail]
Resellers Support: 58 212 0800-MSCANAL (0800-6722625)
          E-mail: [e-mail]
Events information: 58 212 0500-MSEVENTOS (0500-6738368)
            E-mail: [e-mail]

Wales
See United Kingdom