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1997-02-01
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OSWPWSER - "RUN WORKPLACE ERROR" MESSAGE IN OS/2 WARP VERSION 3.0
05/17/96
=======================================================================
"Run Workplace Error" Message in OS/2 Warp Version 3.0
=======================================================================
Please Read Entire Document for Full Explanation of Procedure
-------------------------------------------------------------
DESCRIPTION
After your system has been up and running, you receive the following
message:
"Run Workplace Error"
and the system locks up.
RESOLUTION
If you are experiencing this problem, it is likely that a recent change
has been made to your system. If this is the case, ask yourself the
following questions:
* Are you on a network?
* Have you added a new network, video, or CD-ROM adapter to the system?
* Has any new OS/2 software been added for any of these adapters?
If you answered "Yes" to any of these questions, it is possible that a
conflict now exists between your Desktop and the changes made to the
operating environment.
The error is likely due to a timing problem associated with the start
of PMSHELL.EXE, as specific resources needed by the program have not
been made available at start up time.
Note: The following will work only if the error condition
started after a change was made to the OS/2 system.
Important: Performing a destructive MAKEINI will cause you to
lose all customization.
1. Rename the CONFIG.SYS and STARTUP.CMD files (for example, CONFIG.OLD
and STARTUP.OLD).
2. Copy the original CONFIG.SYS from the \OS2\INSTALL directory.
3. Perform a destructive MAKEINI.
a. Turn on the computer, or press Ctrl+Alt+Del if it is already on.
b. When the small white box appears in the upper-left corner, press
Alt+F1 to display the Recovery Choices screen.
c. At the Recovery Choices screen, press C.
d. Change to the OS/2 directory; then type the following commands,
pressing Enter after each:
CD\OS2
ERASE OS2.INI INI.RC
MAKEINI OS2.INI INI.RC
ERASE OS2SYS.INI INISYS.RC
MAKEINI OS2SYS.INI INISYS.RC
e. Type the following and press Enter after each to delete the hidden
file, WP?ROOT.?SF:
ATTRIB -h -s -r \WP?ROOT.?SF
DEL \WP?ROOT.?SF
f. Press Ctrl+Alt+Del to restart the system.
4. Shut down and then restart the system.
If you are still having problems when the system restarts:
* Check the latest configurations for conflicts.
* Review your new configurations and check your CONFIG.SYS file.
* Use RMVIEW or another utility to look at your system's addresses that
are in use and those that are available for resources to be
configured.
* Contact you vendor.
______________________________________________________________________
IBM disclaims all warranties, whether express or implied, including
without limitation, warranties of fitness and merchantability with
respect to the information in this document. By furnishing this
document, IBM grants no licenses to any related patents or copyrights.
Copyright (c) 1994, 1996 IBM Corporation. Any trademarks and product
or brand names referenced in this document are the property of their
respective owners. Consult your product manuals for complete trademark
information.